1105 Customer Service Advisor jobs in Portsmouth
Customer Service Advisor
Posted 3 days ago
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JOB TITLE: Transport Customer Service Advisor
PAY: 14.02p/hr
LOCATION: Newport - Tredegar Park
HOURS : Full Time, 35 hours per week
WORKING PATTERN : Our work style is hybrid, which involves spending at least one day per week, or 20% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm). Please note that the first 3 months will be 100% office based.
START DATE : 10th November 2025
About this opportunity
Our Customer Service teams are the heartbeat of our organisation. Do you want to be part of a team that makes a genuine difference to our transport customers?
Consumer Lending is a key part of our Group and helps customers by providing cars, vans, caravans, and motorbikes and/or the finance for them.
We're currently looking for people who care about customers to join our contact centre teams supporting our Black Horse brand.
As a Transport Customer Service Advisor, you'll be the first point of contact to new and existing customers. Applying your skills and expertise to help them with their financial & service needs via a range of channels. You'll build relationships with our customers on every call you take, and by listening carefully and asking the right questions, you'll identify and promote the best possible outcome.
Day to day, you'll be:
- Delivering outstanding customer experiences through various communication channels.
- Multi-tasking between telephony and queue-based work.
- Problem-solving, being creative with solutions and pay excellent attention to the details.
- Playing a role in educating our customers about our products.
- Pro-active in your approach to personal development and learning.
Why Lloyds Banking Group?
Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities - you'll find them all here.
Benefits
- Work from home 4 days per week
- Weekly Pay
- Online payslips
- Dedicated aftercare team
- 30 Days Annual leave allowance
- Employee Assistance Programme
- Access to Able Futures
- Eyecare vouchers
- Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more
- Smart Spending App
- Workplace Pension scheme
What you'll need
- Solid communication and listening skills including a friendly telephone manner.
- Honest, hardworking, and genuine. Caring about helping people with their queries.
- The empathy to put yourself in the customers' shoes, asking the questions needed to understand how we can help.
- The commitment to deliver on your promises and go above and beyond for people.
- You will need to be competent in using Microsoft applications.
Ideally, we would like you to have previous customer service experience from a motor / financial services background, but this isn't essential.
About working for us
Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it's why we especially welcome applications from under-represented groups.
We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.
If you're excited by the thought of becoming part of our team, get in touch.
We'd love to hear from you!
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Customer Service Advisor
Posted 10 days ago
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Job Description
We have an exciting opportunity for multiple Customer Service Advisors to join our client on a temporary basis in Romsey!
Role: Customer Service Advisor
Hours: 8.00 to 16.30 or 9.00 to 17.30
Start date: 02/09/24
Pay: 12.21ph
Temporary for 4 - 8 weeks
The ideal candidate:
- Great telephone manner and customer service skills.
- Previous complaint handling experience, and the ability to remain calm in difficult situations.
- Working as part of a team and supporting colleagues.
- Good IT skills including email and Microsoft systems.
- Able to solve problems and make logical conclusions.
- Can communicate effectively verbally and in writing.
Role:
- Dealing with incoming calls and emails from customers.
- Maintain follow up contact with customers regarding their products.
- Complaint handling - chasing customers orders, refunds and provide product knowledge.
- Support other departments in line with business requirements.
Benefits:
- Remote or hybrid working after 7 weeks of training in the office.
- 29 days of holiday including bank holidays.
- Free gym membership.
- Regular team incentives and days out.
- Free on-site parking or a short walk from the train station.
- Employee Assistance programme.
INDCP
Customer Service Advisor
Posted 10 days ago
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Job Description
An excellent opportunity has just become available for a Customer Service Advisor to join an innovative and family run business based in Southampton.
As a Customer Service Advisor, you will be the first point of contact for customers, ensuring all enquiries and orders are handled promptly and professionally.
Responsibilities of a Customer Service Advisor:
- Handle customer enquiries via telephone and email in a professional manner li>Process all customer orders and maintain accurate and up-to-date records
- Liaise with hauliers and carriers to obtain delivery updates and proofs of delivery
- Assist the internal Sales team with administrative duties and phone cover during peak times
- Carry out additional ad-hoc duties as required to support the business.
The ideal Customer Service Advisor:
- Prior customer service experience, ideally within manufacturing li>Excellent written and verbal communication skills and ability to communicate effectively
- Computer literate, with confidence using spreadsheets and order processing systems with high levels of attention to detail and accuracy
- Strong organisational, prioritising and problem-solving skills
- Conscientious, self-motivated, and able to work independently
- Strong team-working skills, contributing positively to a collaborative environment
- Patient, polite, and assertive approach
The role of Customer Service Advisor is a permanent and full-time opportunity and offers an annual salary of £27,040 alongside many benefits, including a great holiday allowance of 28 days and high end newly built purpose offices with onsite canteen, free onsite parking, down-time rooms, onsite gym and more!
If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and growing business, please APPLY NOW!
Customer service advisor
Posted 10 days ago
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Job Description
Customer service advisor
Hedge end, Hampshire
24000 - 30k OTE.
DK Recruitment is looking for motivated customer service advisors to join our clients team. Our client has a prestigious warm dealership in Hedge end, which they are looking to recruit a customer service advisor for.
For this role, you do not require to have automotive experience, although it will be an advantage on this role. You will need to be comforotable on the phone, and comfortable doing sales & admin work.
If you are a motivated customer service advisor, Apply below!
Sadly our client is unable to support with sponsorship for this role
Customer Service Advisor
Posted 10 days ago
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Job Description
Customer Service Advisor - Permanent Role - Havant Based.
The business is based in Havant with purpose-built warehousing and offices. We have a team of dedicated people who believe Customer Service and satisfaction are key to our success.
We are now looking to recruit an additional person to be part of this and to bring new practical skills to enhance the team.
About the role
The Customer Services Assistant will be based in Havant.
Monday - Friday 8.30 am - 5.30 pm
As Customer Service Assistant you will: -
Be the first point of call to all customers.
Process customer orders - via Internet, Telephone, E-mail
Develop and manage Customer relationships, increasing Customer satisfaction and delivering a responsive and effective communication process.
Assist customers with product selection always considering the opportunity to upsell.
Resolving delivery and order issues, escalating where necessary to aid prompt resolutions.
Maintain CRM to ensure it is as up to date as possible.
Provide administration support to sales team.
The Customer Services Assistant will need: -
Previous experience in a customer focused environment.
IT - sound working knowledge of Word & Excel
Excellent telephone experience
Good time management
Ability to work as part of team as well as independently.
Provide suggestions & ideas to benefit the growth of the company.
To be confident of your own ability, skills and knowledge, but able to learn and listen and develop.
This is an environment where the candidate will need to be strong, flexible and support all areas of the business.
25,000 - 28,000 per annum
Job Types: Full-time, Permanent
Salary: 25, ,000.00 per year
Customer Service Advisor
Posted 10 days ago
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Job Title: Customer Service Advisor
Salary: £26,200 rising to £30,300
Location: Portsmouth
Are you an experienced Customer Service Professional who is passionate about providing an excellent service? If so, we may just have the perfect role for you…
Customer Service Role Overview:
Working for a fantastic global organisation, you will join a team of passionate Customer Service Case Managers to provide a seamless customer experience. In this role, no two days will be the same and you will be tasked with managing a variety of cases at any one time.
What the Customer Service role will involve:
- Overseeing and handling medical emergency assistance claims as the primary responsibility li>Supervising a caseload of medical emergency assistance claims
- Prioritising tasks based on urgency and deadlines
- Handling challenging situations with professionalism and compassion
- Contributing to the overall performance of the customer service technical team
Our ideal candidate:
- Excellent interpersonal skills and be able to remain professional whilst also being compassionate and understanding
- The ability to remain calm under pressure and be resilient
- Self-motivated and well organised as you will need to handle multiple cases at once
- Strong written communication and attention to detail
Company benefits:
- 28 days holiday, rising to 38 with length of service
- Hybrid working options after probation, 2 days a week in the office & 3 days at home
- Employee assistance programme
- Cycle to work scheme
- Gym discounts
- Healthcare plan
- Free parking
- Discount on travel and medical insurance products
If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
Customer service advisor
Posted 6 days ago
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Job Description
Customer service advisor
Hedge end, Hampshire
24000 - 30k OTE.
DK Recruitment is looking for motivated customer service advisors to join our clients team. Our client has a prestigious warm dealership in Hedge end, which they are looking to recruit a customer service advisor for.
For this role, you do not require to have automotive experience, although it will be an advantage on this role. You will need to be comforotable on the phone, and comfortable doing sales & admin work.
If you are a motivated customer service advisor, Apply below!
Sadly our client is unable to support with sponsorship for this role
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Customer Service Advisor
Posted today
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Job Description
Job Title: Customer Service Advisor
Salary: £26,200 rising to £30,300
Location: Portsmouth
Are you an experienced Customer Service Professional who is passionate about providing an excellent service? If so, we may just have the perfect role for you
Customer Service Role Overview:
Working for a fantastic global organisation, you will join a team of passionate Customer Service Case Managers to.
WHJS1_UKTJ
Customer Service Advisor
Posted 1 day ago
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If youre great with people, a Customer Service career in our Branch Network could be a great choice for you. As one of the biggest and most important teams at YBS, our Branch Network makes a huge impact on the success of our business. We always look for ways to give the best customer experience, make things more efficient and try new things. And because were right at the beginning of an exciting d.
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Customer Service Advisor
Posted 6 days ago
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Job Description
A modern Contact Center based in Ringwood, Hampshire is looking to recruit full time Inbound Customer Service Advisors.
The role can become hybrid, but training will be in the office for 2-3 weeks mininum
The main focus of the position to assist their customers with online enquiries and purchases of Luxury Chocolates and confectionery from a top UK company.
The ideal candidate will have:
- Excellent te.
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