44,683 Customer Service Management jobs in the United Kingdom

Testing & Inspection Client Support Administrator
Based in Herts
Permanent
Monday to Friday
(Apply online only)
25-26K per annum.

General Description:

To arrange, schedule and manage electrical testing & inspection works in residential and communal properties using the company workflow system. Work tasks can include, but not limited to, scheduling testing & inspection appointments for engineers, booking appointments with residents/site staff to gain access to properties, uploading Asbestos reports onto works orders, day-to-day generic updating of spreadsheets and client portals.

This role is pivotal in maintaining the high standards of safety, quality, and professionalism expected across our contracts.

Key Responsibilities:

Operational Management

• Input jobs into the company workflow management system
• Update job workflows on the management system
• Book appointments with residents
• Schedule appointments for engineers including re-scheduling appointments for priority jobs
• Daily uploading of Asbestos Reports onto works orders on our scheduling system.
• Basic understanding and interpretation of engineers technical notes.
• Updating spreadsheets, overdue reports and client portals
• Arrange parking for engineers (when required)
  
  
• To deliver excellent customer service
• To undertake any training provided by the company
• To fully participate with performance improvement programmes, including appraisals
• To liaise with office staff and supervisors to assist in the resolving of queries
• To support any business change for the benefit of the company
• Adhere to any KPI's set by the company
• Any ad-hoc duties as reasonably instructed by your line manager or directors

Client Administrator

Sittingbourne

28,000

We are recruiting on behalf of our client, a leading company in the cosmetic ingredients sector, for a dependable and detail-oriented Client Administrator to join their team. This is an excellent opportunity for someone with strong organisational skills and a proactive mindset, looking to support client relationships and ensure smooth administrative operations.

Key Responsibilities:

• Act as the first point of contact for client enquiries via phone, email, and online platforms
• Maintain and update client records accurately within internal systems
• Support the order process, including handling returns and account updates
• Liaise with internal departments to ensure client needs are met promptly
• Provide general administrative support to the wider team as required

The ideal candidate will be:

• Highly organised and detail-focused
• Strong in communication and client service skills
• Proficient in Microsoft Office and confident with IT systems
• Able to manage multiple tasks with accuracy and efficiency

If you are looking to take the next step in your career and thrive in a client-focused administrative role, please apply now with your up-to-date CV!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Everything we do at abrdn Financial Planning & Advice Ltd is designed with our clients in mind. We seek to achieve the best possible outcomes for those who trust us to look after their wealth. We believe that the right advice, given at the right time and in the right way, can make a big difference in helping our clients achieve their goals.

abrdn Financial Planning & Advice Ltd now forms part of interactive investor.

ii has been investing in our customers’ success for almost 30 years. That’s why over 420,000 people put their trust in our award-winning investment platform.

With a low, flat monthly fee, you can keep more of what you make and take control of your financial future. Whether you’re investing in an ISA, pension, or Trading Account, you have access to one of the widest ranges of investments on the market - including shares, funds, trusts and ETFs.

Lean on our award-winning, UK-based customer service team if you ever need help. And if you’re looking for investment inspiration, you can look to our expert team of journalists and their regular news and insights.

PURPOSE OF THE ROLE:

A member of the Client Support team with responsibility for the quality and timely delivery of high-level administrative support for Planners and Paraplanners to ensure great client experience and service.

SKILLS & EXPERIENCE REQUIRED:

• Working with the Client Support Team Leader to ensure all Client Support activities adhere to 1825 policies and meet agreed standards and timescales in terms of quality and time.

• Responsibilities include (but are not limited to) basic report writing, preparing client documentation, client enquiries, reception and office duties where required, processing client applications and instructions, and record keeping.

• Ensure any business obtained is being processed and submitted compliantly and in a timely manner within defined business processes.

• Prioritise and plan own workload and be proactive.

• Identify areas for improvement to maximise efficiency and effectively maintain an excellent client experience.

• Working collaboratively and proactively across the team to support and assist colleagues, maintaining effective relationships.

• Effective management and ability to maintain excellent client service and delivery while meeting simultaneous demands.

• Embrace change and support Client Support Team Leader in implementing change.

• Responding flexibly, quickly and effectively to constantly shifting priorities within a highly pressured environment.

• Maintain effective relationships with colleagues, clients and third parties.

• Being rigorously planned and organised to ensure demanding targets are achieved.

• Proven ability to prioritise work effectively, work under pressure and to strict deadlines.

• Work to a consistently high professional standard and level of accuracy.

• Strong interpersonal skills, as well as a track record of successful delivery in a financial planning business.

• Strong planning and organisational skills to ensure activities are aligned to business priorities.

• Proven ability to work collaboratively in a fast-paced team to ensure the smooth running the team and company as a whole.

• Excellent knowledge and experience of MS Office Products

We are currently advertising for a 9 months contract in our Agency Management Team.

The candidate will ideally have agency/commissions experience. 

We will be able to offer evening interviews for those in full time work.
At LV= Life and Pensions, we’re fully committed to ensuring that our customers trust us to protect their families, finances, and futures – that’s why we keep them at the heart of every decision we make. In fact, doing the right thing is what unites all 1,200 of our people, driving us forward as we shape tomorrow, together.

We are currently offering a hybrid working model (Full time office working until after an initial training period between 3-6 months) - so this would mean spending 3 days at our Exeter office, and the rest of your week from home - the best of both worlds!

You’ll work 37.5 hours per week (Monday to Friday between 9am-5pm). No weekend work. Overtime is available where there is a business requirement.
We can offer a mix of office and home working once you are trained and up to speed with systems & processes.
Salary is £24,570. Your salary will also have the potential to increase as you progress thought our career development framework when milestones are reached.

About You
We’re looking for people of all walks of life to join our team, who will be friendly, kind, ambitious, passionate, empathetic and caring! If you are all of those things, you’re who we’re looking for. We thrive on the benefit of everyone’s differences and love to learn from each other - being totally committed to equal opportunities opens up massive benefits, not just to our organisation and people, but also to our members and our products. Whoever you are, whatever you are and in whatever way you identify, you’re welcome here.
Within your role as part of our busy Customer Response Teams, you'll focus on maintaining contact with our financial advisors, predominantly via telephone communication or by email.

You will be dealing with a range of queries from financial advisors who could be looking to apply for terms of business & creating an agency with us, through to checking the status of their commission or chasing a statement, or even trying to access our website to submit an application on behalf of their customer.

Our team is massively supportive and everyone around you will help each other. You’ll be trained and mentored to make sure you know the systems and processes inside out, as well as learning how to deal with the tougher scenarios. One thing we’re good at? Celebrating success and a job well done!
So if you enjoy being on the phones and are looking for a role where you can really make a difference and help others, this is it! Don’t miss your chance to join us!

Key Responsibilities
Whether you’re joining us from a similar role in Customer Services or looking to kick-start your career in this field, we want to speak to you. You’ll need to:
Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcare
Be a team player who enjoys working with others
Be compassionate and caring
Have great communication skills and a real talent for making customers feel special
Be a fantastic multi-tasker
Be able to use your initiative to solve problems and create solutions that delight our customers
Be good with words and numbers, and pay strong attention to detail
Be supportive, respectful, and courteous to all your new colleagues.

Although it can be tough dealing with calls of this nature, it is thoroughly rewarding being able to make one thing just that little bit easier for customers and their loved ones.

Rewards and Benefits
This role is a Band A in the LV= Structure.
At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers and we’ll reward you with an attractive, competitive salary and benefits package in exchange for your hard work, including:

• 26 days' holiday – which increases after two years’ service to 28 days (adjusted for shorter contracts).
• The opportunity to buy or sell up to five days’ holiday
• An annual bonus scheme based on company and personal performance
• ycle to work scheme
• competitive pension for which LV= Life and Pensions will double match the amount you pay, up to 14% - subject to National Minimum Wage requirements.
• ou’ll receive up to 20% discount on our life products for you and your immediate family.
• Fr e parking is available on-site, offered on a first come first served basis
• e have a fantastic new coffee lounge where you can relax, socialise, and enjoy a delicious drink and snack.
• ree tea and coffee-making facilities are also available in the office, including dairy and dairy-free milk
• ree book-swap scheme for you to find what you love, whether it's a thrilling tale or romantic novel
• ccess to on-site Mental Health first aiders and our free, 24-hour employee EAP helpline

Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered. 

Also, if the successful candidate is offered this role, your base benefits will not change during the duration of your secondment. 

Here at LV= Life and Pensions we love to hear from great people, so don’t forget to connect with us on social media.

We’re proudly an equal-opportunity employer and we highly value diversity and inclusivity.

We don’t discriminate on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We’re also open to conversations about flexible working as part of your application - if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen.

Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.

Are you passionate about helping customers and making a real difference? Join our friendly Credit Management team as a Customer Service Adviser , supporting domestic customers who may be in arrears with their water and sewerage bills.

You will offer first class support to our customers who have fallen behind with their payments, while also being responsible for collecting payments, n.

WHJS1_UKTJ

Customer Service Coordinator Facilities Management
Coventry, West Midlands
£25,500 + per annum (depending on experience)
12 month + maternity cover (possible permanent position)

Are you an organised and proactive individual with a flair for excellent customer service? Apply today for the Customer Service Coordinator position, within a leading Facilities Management provider based in Coventry. Initiall.

WHJS1_UKTJ

Role: German Client Support Administrator
Location: Remote, with occasional travel to Switzerland
Hours: Full time
Pay: 30,000 - 35,000

An excellent opportunity has arisen for a German Client Support Administrator to join one of our longstanding clients, a specialist professional services organisation, working remotely as part of a small and dynamic international team.

Benefits:

• Work from home with occasional travel to Switzerland
• Commitment to your career progression
• Join a close-knit and multicultural team
• Be part of a client-focused, high-performing business

The Requirements:

• Fluent in English and German; French is a plus
• A university degree or equivalent in business, legal, or STEM fields
• 5-7 years of experience in financial services or a similar professional environment
• Strong client service orientation and attention to detail
• Excellent communication and interpersonal skills
• Independent, solution-oriented, and able to manage a diverse workload
• Proficient in MS Word, Excel, PowerPoint, and relevant IT tools

The Role:

• Provide administrative support across Trading, Sales, Management, and IT
• Manage client files and correspondence, including account opening and payment processes
• Respond to client queries and assist with cross-departmental coordination
• Support compliance-related activities, including KYC and document management
• Assist with internal projects and contribute to company-wide initiatives
• Ensure high standards of service in a fast-paced, front-office environment

If you're keen to join an exceptional team who value service excellence and international collaboration, then please apply to this German Client Support Administrator role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pm .

Role: German Client Support Administrator
Location: Remote, with occasional travel to Switzerland
Hours: Full time
Pay: 30,000 - 35,000

An excellent opportunity has arisen for a German Client Support Administrator to join one of our longstanding clients, a specialist professional services organisation, working remotely as part of a small and dynamic international team.

Benefits:

• Work from home with occasional travel to Switzerland
• Commitment to your career progression
• Join a close-knit and multicultural team
• Be part of a client-focused, high-performing business

The Requirements:

• Fluent in English and German; French is a plus
• A university degree or equivalent in business, legal, or STEM fields
• 5-7 years of experience in financial services or a similar professional environment
• Strong client service orientation and attention to detail
• Excellent communication and interpersonal skills
• Independent, solution-oriented, and able to manage a diverse workload
• Proficient in MS Word, Excel, PowerPoint, and relevant IT tools

The Role:

• Provide administrative support across Trading, Sales, Management, and IT
• Manage client files and correspondence, including account opening and payment processes
• Respond to client queries and assist with cross-departmental coordination
• Support compliance-related activities, including KYC and document management
• Assist with internal projects and contribute to company-wide initiatives
• Ensure high standards of service in a fast-paced, front-office environment

If you're keen to join an exceptional team who value service excellence and international collaboration, then please apply to this German Client Support Administrator role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pm .

ARTWORK / ESTIMATOR / CLIENT SUPPORT

Future Signs are currently looking to recruit an artwork / estimator / client support individual to join their team. The role is to contribute and take a strong role in all aspects of design, signage set-up services within the workshop, liaising with our production team & installers.

Summary of Role

First line contact for client enquiries.

Handling client queries relating to specifications and project details.

Producing accurate, bespoke estimates efficiently.

Liaising with suppliers where outsourcing is required.

Obtaining competitive outwork pricing.

Booking in of orders. Converting estimates to production

Providing production with detailed job bags (and relevant artwork files) to manufacture orders to client requirements.

Liaising with logistics to ensure client delivery requirements are met.

Assist where necessary within the department to ensure projects are completed on time and delivery requirements are met.

Develop skills relating to small format / wide format digital printing finish / signage & manufacturing.

This role will provide both technical and practical estimating, account management, supplier liaison, print and distribution support within the team.

The post holder will work within a flexible professional team to maintain, develop and innovate the service with a strong

adherence to service level agreements, quality standards and commercial awareness.

Day to day activities will involve overseeing aspects of jobs through from the initial enquiry to the delivered finished product with the support needed.

The role will require technical expertise using various industry software applications and a practical involvement in the printing, finishing, installation and delivery of all materials & systems

Proven practical experience in a similar role would be of benefit, but training will be provided to the chosen candidate.

£ Salary dependent on experience & knowledge ( sign experience not essential but of benefit )

+ 38 Hour Week + 28 DAYS HOLIDAY (including bank holidays, Christmas and Easter break)

To apply for the role please send a copy of your CV ( )