872 Customer Service Operations jobs in the United Kingdom
Assistant Director, Customer Service Operations
Posted 16 days ago
Job Viewed
Job Description
General Medical Council
Assistant Director, Customer Service Operations
Location: Manchester
Salary: £130,000-£140,000
We are the independent regulator for doctors, physician associates (PAs) and anaesthesia associates (AAs) in the UK. We work with these professions, as well as with patients and other stakeholders, to support good, safe, compassionate patient care across the four countries of the UK. Our vision is to be an effective, relevant and compassionate regulator, which supports the delivery of safe, high-quality patient care. As health services in the UK continue to face intense pressure, regulation has a pivotal role to play in protecting patients and promoting the wellbeing of the workforce. We have set ambitious commitments to address inequality, embrace diversity, and support inclusion within healthcare, both as a regulator and an employer. Championing this work is a key element of this role and you will play a vital part in shaping our organisation and our impact on healthcare in the years ahead.
This is a new and important senior leadership position, coming at an exciting and challenging time of change for us. Reporting to our Director of Registration and Revalidation, you will be part of the Directorate Leadership team, actively contributing to the Directorate’s and the organisation’s wider operational and strategic success. You will be responsible for the successful delivery of range of functions within the Directorate - the GMC Contact Centre, Registration Services, Registration Complaints and Correspondence, Change Knowledge Management and the Appeals teams. You will lead teams comprising around 115 staff based in the Manchester office with a hybrid working pattern and periods of time working from home, making this a role suited for someone looking to step up to an important leadership role in the world of regulation.
Candidates must demonstrate a proven track record of operating effectively in a complex environment with senior leadership experience in customer services and stakeholder engagement, gained within public services, healthcare or a regulatory environment. With a background in delivering significant and high-profile change programmes and managing business process, such as operational plans, budgets and corporate risk management systems, you will have led, inspired and developed high performing, multidisciplinary teams, encouraging collaboration and empowerment.
An exceptional strategic thinker, with strong and inclusive leadership skills, you will bring the ability to understand the complex legislative framework in which we work across the four countries of the UK and to make a major contribution to a national regulator. You will demonstrate outstanding interpersonal and influencing skills, be politically astute, with excellent relationship-building and communication skills and the clear ability to role model positive behaviours and challenge negative behaviours in line with the GMC’s values.
Our organisation is built on fairness and trust – the trust of patients and the medical profession. Underpinned by our core values of Excellence, Fairness, Transparency, Collaboration and Integrity, we provide an inclusive working environment where everyone is valued, and we welcome new perspectives and ideas that you may bring. We have placed equality, diversity and inclusion at the heart of our corporate strategy, both as a regulator of an increasingly diverse range of registrants and as an employer.
We particularly encourage and welcome applications to this role from women, black and minority ethnic candidates and disabled applicants as part of our commitment to address under-representation in our senior leadership.
You will benefit from being part of an organisation that is genuinely committed to its people with several excellent benefits including 30 days holidays per year, a defined contribution pension scheme with a generous employer contribution of 15%, and hybrid and flexible working.
To find out more, please click Apply.
Closing date: 5pm Friday 24 October 2025
Senior Customer Service Operations Manager
Posted 19 days ago
Job Viewed
Job Description
Remote Head of Customer Service Operations
Posted 3 days ago
Job Viewed
Job Description
The ideal candidate will possess a deep understanding of customer service best practices, technology platforms (CRM, ticketing systems, AI chatbots), and workforce management. You will be adept at analyzing customer feedback and operational data to identify trends, opportunities for improvement, and areas of risk. This role requires strong leadership, strategic planning, and a passion for creating outstanding customer experiences. You will collaborate closely with Product, Sales, and Marketing teams to ensure a cohesive customer journey and to translate customer insights into actionable improvements.
Key Responsibilities:
- Develop and execute a comprehensive customer service strategy aligned with business objectives and customer experience goals.
- Oversee the day-to-day operations of the customer service department, including helpdesk, technical support, and customer success functions.
- Lead, mentor, and develop a high-performing global customer service team, fostering a culture of excellence and customer advocacy.
- Implement and optimize customer service processes, workflows, and technology solutions (CRM, ticketing, knowledge base, etc.).
- Establish and monitor key performance indicators (KPIs) such as CSAT, NPS, FCR, and response times, driving continuous improvement.
- Analyze customer feedback and operational data to identify insights and recommend strategic improvements.
- Manage customer service budgets and resource allocation effectively.
- Ensure compliance with data privacy regulations and security protocols.
- Collaborate with cross-functional teams to ensure a seamless customer journey and address customer issues proactively.
- Develop and deliver training programs to enhance the skills and knowledge of the customer service team.
- Manage third-party support vendors where applicable.
- Act as a key advocate for the customer internally, championing their needs and perspectives.
- Bachelor's degree in Business Administration, Management, or a related field. MBA is a plus.
- Minimum of 7 years of progressive experience in customer service management, with at least 3 years in a leadership role.
- Proven track record of building and scaling customer service operations, preferably in a technology or SaaS environment.
- Extensive experience with customer service software and technologies (e.g., Zendesk, Salesforce Service Cloud, Intercom).
- Strong understanding of customer experience (CX) principles and methodologies.
- Excellent leadership, coaching, and team-building skills, with experience managing remote teams.
- Exceptional analytical, problem-solving, and strategic planning abilities.
- Outstanding communication, presentation, and interpersonal skills.
- Ability to manage multiple priorities and thrive in a fast-paced, remote work environment.
- Demonstrated ability to drive customer satisfaction and loyalty through exceptional service.
Client Relations Manager (Acquiring)
Posted 6 days ago
Job Viewed
Job Description
payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts.
About the Role:
Our Client Relations Team is expanding, and we’re looking for a proactive, client-focused professional to join us! If you thrive in a dynamic, fast-paced environment and are eager to be part of a rapidly growing European fintech company, this could be the perfect opportunity for you. We value transparency, collaboration, and innovation, and we’re seeking a talented Client Relations Manager who can build lasting client relationships, drive success, and make a meaningful impact.
Reporting Line: This role reports directly to the Group Chief Growth Officer
Key responsibilities:
As a Client Relations Manager , you will play a crucial role in managing and enhancing client relationships while ensuring seamless service delivery. Your responsibilities will include:
- Client Relationship Management: Serve as the primary point of contact for an assigned portfolio of clients, fostering strong, long-term relationships and acting as their trusted advisor.
- Client Success & Optimization: Provide expert guidance on system usage, offering insights and recommendations to help clients maximize efficiency and value.
- Issue Resolution & Performance Monitoring: Monitor system performance, proactively identify potential issues, and coordinate with internal teams to resolve challenges swiftly.
- Liaison & Coordination: Act as a bridge between clients and suppliers, ensuring that client requirements are clearly communicated and met.
- Project Oversight: Manage client-driven projects from inception to completion, ensuring alignment with specifications, deadlines, and quality standards.
- Collaboration with Sales & Product Teams: Work closely with the Sales team to provide clients with updates on product enhancements, ensuring they are fully informed and engaged.
Who You Are:
You’re a client champion—driven, strategic, and obsessed with delivering exceptional service. You thrive in fast-paced environments, effortlessly building relationships, retaining key clients, and driving business growth. You don’t just manage accounts; you elevate them. With deep expertise in the fintech and payments space, you anticipate industry shifts, adapt quickly, and always stay one step ahead.
- Fintech & Payments Expert – You bring 3+ years of experience in client relations, business development, or sales within fintech, payments, or financial services. You understand acquiring, cross-border payments, and merchant solutions inside out.
- Client-Centric & Growth-Driven – You know how to build strong, long-lasting relationships. You proactively engage clients, drive retention, and contribute to market expansion.
- Industry Insider – You have a deep understanding of the payments ecosystem, emerging trends, regulatory landscapes, and competitive dynamics.
- Data-Driven & Strategic – You leverage customer success metrics and KPIs to make informed decisions and maximize client value.
- Exceptional Communicator – Whether it’s negotiating deals, delivering impactful presentations, or resolving complex client needs, you communicate with confidence and clarity.
- Fast-Paced & Adaptable – You thrive in a dynamic, ever-changing environment and can pivot quickly to meet evolving business needs.
- Multilingual & Globally Minded – Fluent in English (additional languages are a plus). You understand diverse markets and are ready to engage clients across regions.
- Always on the Move – You’re willing to travel as needed to strengthen client relationships, attend key industry events, and drive business success
The perks of being a payabl.er:
- Drive in Style: Enjoy the added perk of a company car, provided upon completing one year of employment—subject to performance and availability.
- Future-Proof Your Finances: Jump on board, and after your probation period, we'll kickstart your Provident Fund.
- Grow Without Limits: Our environment is all about nurturing your talents and fuelling your ambition with endless opportunities for professional development.
- Speak Like a Local: Greek language classes, offered twice a week for all team members.
- Shop and Save: Get exclusive access to a discount card at various local businesses.
- Multicultural Workplace: Thrive in a company that celebrates diversity and values your unique contributions. Here, every perspective is appreciated, and every voice is heard.
- Lead the Charge in Pioneering Projects: Be at the forefront of innovation by playing a key role in groundbreaking projects.
- Max Out Your Downtime: With 25 days off plus public holidays, and an extra 10 days for when you're under the weather, we make sure you have ample time to relax, recharge, and return brighter.
- Support for Your Educational Aspirations: We're here to support your educational pursuits because we believe in investing in your growth.
- Wolt Your Way Through Lunch: Enjoy a Wolt lunch allowance of €150 per month.
Client Relations Manager (Acquiring)
Posted 26 days ago
Job Viewed
Job Description
payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts.
About the Role:
Our Client Relations Team is expanding, and we’re looking for a proactive, client-focused professional to join us! If you thrive in a dynamic, fast-paced environment and are eager to be part of a rapidly growing European fintech company, this could be the perfect opportunity for you. We value transparency, collaboration, and innovation, and we’re seeking a talented Client Relations Manager who can build lasting client relationships, drive success, and make a meaningful impact.
Reporting Line: This role reports directly to the Head of Client Management
Key responsibilities:
As a Client Relations Manager , you will play a crucial role in managing and enhancing client relationships while ensuring seamless service delivery. Your responsibilities will include:
- Client Relationship Management: Serve as the primary point of contact for an assigned portfolio of clients, fostering strong, long-term relationships and acting as their trusted advisor.
- Client Success & Optimization: Provide expert guidance on system usage, offering insights and recommendations to help clients maximize efficiency and value.
- Issue Resolution & Performance Monitoring: Monitor system performance, proactively identify potential issues, and coordinate with internal teams to resolve challenges swiftly.
- Liaison & Coordination: Act as a bridge between clients and suppliers, ensuring that client requirements are clearly communicated and met.
- Project Oversight: Manage client-driven projects from inception to completion, ensuring alignment with specifications, deadlines, and quality standards.
- Collaboration with Sales & Product Teams: Work closely with the Sales team to provide clients with updates on product enhancements, ensuring they are fully informed and engaged.
Who You Are:
You’re a client champion—driven, strategic, and obsessed with delivering exceptional service. You thrive in fast-paced environments, effortlessly building relationships, retaining key clients, and driving business growth. You don’t just manage accounts; you elevate them. With deep expertise in the fintech and payments space, you anticipate industry shifts, adapt quickly, and always stay one step ahead.
- Fintech & Payments Expert – You bring 3+ years of experience in client relations, business development, or sales within fintech, payments, or financial services. You understand acquiring, cross-border payments, and merchant solutions inside out.
- Client-Centric & Growth-Driven – You know how to build strong, long-lasting relationships. You proactively engage clients, drive retention, and contribute to market expansion.
- Industry Insider – You have a deep understanding of the payments ecosystem, emerging trends, regulatory landscapes, and competitive dynamics.
- Data-Driven & Strategic – You leverage customer success metrics and KPIs to make informed decisions and maximize client value.
- Exceptional Communicator – Whether it’s negotiating deals, delivering impactful presentations, or resolving complex client needs, you communicate with confidence and clarity.
- Fast-Paced & Adaptable – You thrive in a dynamic, ever-changing environment and can pivot quickly to meet evolving business needs.
- Multilingual & Globally Minded – Fluent in English (additional languages are a plus). You understand diverse markets and are ready to engage clients across regions.
- Always on the Move – You’re willing to travel as needed to strengthen client relationships, attend key industry events, and drive business success
The perks of being a payabl.er:
- Drive in Style: Enjoy the added perk of a company car, provided upon completing one year of employment—subject to performance and availability.
- Future-Proof Your Finances: Jump on board, and after your probation period, we'll kickstart your Provident Fund.
- Grow Without Limits: Our environment is all about nurturing your talents and fuelling your ambition with endless opportunities for professional development.
- Speak Like a Local: Greek language classes, offered twice a week for all team members.
- Shop and Save: Get exclusive access to a discount card at various local businesses.
- Multicultural Workplace: Thrive in a company that celebrates diversity and values your unique contributions. Here, every perspective is appreciated, and every voice is heard.
- Lead the Charge in Pioneering Projects: Be at the forefront of innovation by playing a key role in groundbreaking projects.
- Max Out Your Downtime: With 25 days off plus public holidays, and an extra 10 days for when you're under the weather, we make sure you have ample time to relax, recharge, and return brighter.
- Support for Your Educational Aspirations: We're here to support your educational pursuits because we believe in investing in your growth.
- Wolt Your Way Through Lunch: Enjoy a Wolt lunch allowance of €150 per month.
Please note: The benefits listed above are for Cyprus only. As this role is open to multiple locations, the benefits and employment conditions may vary depending on your location. A full overview of applicable benefits and conditions will be discussed during your first interview with our Talent Acquisition team.
European Client Relations - French Speaking
Posted 5 days ago
Job Viewed
Job Description
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team, with a particular focus for the French region. The role is based in London. Working in a challenging and dynamic environment, you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities:**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Required Qualifications:**
+ Fluency in French and English.
+ Any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**
Lead Aesthetician & Client Relations Specialist
Posted 1 day ago
Job Viewed
Job Description
Responsibilities include:
- Conducting in-depth skin consultations to assess client needs and recommend appropriate treatments and homecare regimes.
- Performing a wide range of advanced aesthetic treatments, including facials, chemical peels, microdermabrasion, and non-invasive rejuvenation therapies.
- Developing personalised treatment plans to address specific skin concerns and achieve client goals.
- Educating clients on skincare principles, product ingredients, and application techniques.
- Maintaining detailed and accurate client records, ensuring confidentiality.
- Proactively engaging with clients to build rapport, offer follow-up support, and encourage repeat business.
- Identifying opportunities for client retention and upselling of services and products.
- Staying abreast of the latest industry trends, techniques, and technologies in aesthetic skincare.
- Collaborating with the wider team to enhance service offerings and client experience.
- Ensuring compliance with all health, safety, and hygiene regulations within a remote context.
Qualifications:
- NVQ Level 3 or equivalent in Beauty Therapy is essential.
- A minimum of 5 years of experience as a qualified Aesthetician.
- Proven experience in client relationship management and exceptional communication skills.
- Strong knowledge of various skin types, conditions, and advanced treatment modalities.
- Proficiency in using virtual consultation platforms and CRM software.
- A passion for the beauty and wellness industry and a commitment to continuous professional development.
- Self-motivated, organised, and able to manage time effectively in a remote setting.
- Excellent interpersonal skills with a friendly and professional demeanour.
Be The First To Know
About the latest Customer service operations Jobs in United Kingdom !
Lead Aesthetician & Client Relations Manager
Posted 19 days ago
Job Viewed
Job Description
Key Responsibilities:
- Perform a wide range of advanced aesthetic treatments, including facials, skin peels, micro-needling, laser treatments, and injectables (if qualified and licensed).
- Conduct thorough client consultations, assessing skin concerns and recommending personalized treatment plans.
- Educate clients on skincare routines, product recommendations, and post-treatment care.
- Build and maintain strong, long-term relationships with clients, ensuring their satisfaction and loyalty.
- Manage client appointments, bookings, and scheduling to optimize clinic flow.
- Address client inquiries, feedback, and concerns professionally and efficiently.
- Supervise and mentor junior aesthetician staff, providing training and support.
- Ensure adherence to all health, safety, and hygiene standards and protocols.
- Contribute to marketing efforts by promoting services, products, and special offers to clients.
- Manage inventory of skincare products and treatment supplies, and oversee retail sales.
Qualifications:
- NVQ Level 3 or Level 4 in Beauty Therapy or equivalent qualification.
- Proven experience as an Aesthetician with a strong portfolio of advanced treatments.
- Demonstrated experience in client relations management and customer service.
- Excellent knowledge of skincare science, ingredients, and aesthetic modalities.
- Strong communication, interpersonal, and consultation skills.
- Ability to build rapport and trust with a diverse clientele.
- Experience in leading or mentoring a team is highly desirable.
- Proficiency in clinic management software is a plus.
- A passion for the beauty and wellness industry and a commitment to continuous learning.
- Professional and well-presented, with a friendly and approachable demeanor.
Head of Client Relations, Pension Administration
Posted today
Job Viewed
Job Description
Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview
As the Head of Client Relations, you will be at the forefront of our efforts to deliver exceptional pension scheme administration services. This outstanding opportunity allows you to lead and encourage a dedicated team, undertake a critical role in our Pension administration leadership collective to ensure consistent, top quality operational performance and to drive innovation in our product offerings, and lead campaigns that resonate with our clients. Your leadership will craft the future of our client services; ensuring we remain at the innovative edge of the industry.
We are open to considering individuals based anywhere in the UK, and can be flexible with hybrid/remote working. However, in this position, travel to our offices in Bristol, London, Manchester, Edinburgh and Ipswich - as well as to client sites - will be as required.
How you'll make an impact
We will be looking to you to demonstrate your leadership experience by guiding and empowering the client services team of 9 client executives to achieve outstanding outcomes across the diverse range of organisations that we support. You will also be engaging collaboratively by cultivating connections with internal teams and external partners, including clients and pension providers.
Moreover, in this position, we are looking to you to take ownership of creative product development by crafting solutions tailored to meet client needs, whilst retaining responsibility for a client portfolio yourself and retaining a focus of commerciality and strategic oversight.
Leading innovative campaigns that captivate our audience and drive success will furthermore be a key aspect to this position.
About You
To be successful in this role, you should have:
- Confirmed Team Management: A proven track record in leading and developing high-performing teams.
- Pension Scheme Expertise: Demonstrable experience in pension scheme administration, ideally within a TPA environment.
- Technical Foresight: Shows a deep understanding of DB scheme administration and associated infrastructure.
- Strategic Vision: Skilful navigation of system development, onboarding, and project delivery.
- Business Savvy: A strategic and commercial approach to accelerate business growth.
- Innovative Problem Solver: Bring fresh ideas and perspectives to improve our services.
Why You'll Love Working With Us:
- Leadership Impact: Step into this newly-created role on our administration leadership team, where your voice will craft our path to continued success as a team and organization.
- Dynamic Environment: Work with a broad range of administration solutions to drive efficiency and quality.
- Collaborative Culture: Cultivate positive connections across teams, advocating for resources and accountability to achieve shared goals.
- Professional Growth: Hold a critical position in the design and delivery of numerous transformation initiatives, influencing change and driving improvement across the department.
- Impactful Contribution: Play a crucial role in moulding the future of pension scheme administration.
- Collaborative Culture: Work alongside industry leaders in an encouraging and dynamic environment.
- Career Advancement: Grow your career with a company dedicated to your professional development.
If you're ready to make a meaningful impact and lead with passion, apply now to become our Head of Client Relations . Transform your career and make a difference with Arthur J. Gallagher!
#LI-TM2
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, we’ll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
Other benefits include:
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more…
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.
Should you require reasonable adjustments to your application, please get in touch with . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Head of Client Relations, Pension Administration
Posted today
Job Viewed