1217 Customer Service Representative jobs in Leicester Forest West
Customer Service Representative
Posted 9 days ago
Job Viewed
Job Description
Customer Service Representative
Loughborough
Are you a customer service expert with a passion for helping people? We're looking for a dedicated Customer Service Representative to be the first point of contact for all our customer inquiries. In this fast-paced and complex environment, you'll be a key player in ensuring our clients have an outstanding experience.
What You'll Do:
- Handle all customer questions, orders, and problems through phone, email, and web.
- Accurately and efficiently enter customer orders.
- Be a true advocate for our customers, taking ownership of their concerns and collaborating with colleagues to resolve complex issues.
- Work to exceed service level agreements and team goals.
- Help improve our processes to continuously enhance the customer experience.
- Manage and prioritise your daily workload effectively to stay on top of everything.
Who We're Looking For:
- Someone with a proven track record of multitasking and thriving in a fast-paced setting.
- An individual with experience in a target-driven workplace.
- Prior experience in business administration and data entry is essential.
- A keen eye for detail is a must.
- Someone who is persistent, self-directed, and results-oriented.
- Excellent verbal and written English skills.
- A strong appreciation and understanding of what it takes to deliver exceptional customer service.
Salary: 12.97 per hour
Hours
Shift 1
- Monday: 08:30 - 17:00
- Tuesday-Thursday: 08:30 - 16:30
- Friday: 08:30 - 16:00
Shift 2
- Monday-Thursday: 09:15 - 17:15
- Friday: 09:15 - 17:00
If you're ready to make a real impact and grow with a supportive team, we'd love to hear from you.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Customer Service Representative
Posted 9 days ago
Job Viewed
Job Description
Customer Service Representative
Are you a customer service expert with a passion for helping people? We're looking for a dedicated Customer Service Representative to be the first point of contact for all our customer inquiries. In this fast-paced and complex environment, you'll be a key player in ensuring our clients have an outstanding experience.
What You'll Do:
- Handle all customer questions, orders, and problems through phone, email, and web.
- Accurately and efficiently enter customer orders.
- Be a true advocate for our customers, taking ownership of their concerns and collaborating with colleagues to resolve complex issues.
- Work to exceed service level agreements and team goals.
- Help improve our processes to continuously enhance the customer experience.
- Manage and prioritise your daily workload effectively to stay on top of everything.
Who We're Looking For:
- Someone with a proven track record of multitasking and thriving in a fast-paced setting.
- An individual with experience in a target-driven workplace.
- Prior experience in business administration and data entry is essential.
- A keen eye for detail is a must.
- Someone who is persistent, self-directed, and results-oriented.
- Excellent verbal and written English skills.
- A strong appreciation and understanding of what it takes to deliver exceptional customer service.
Salary: 12.97 per hour
Hours
- Week 1: 8:30 AM to 4:30 PM
- Week 2: 9:15 AM to 5:15 PM
- Finish 15 minutes early on Fridays
If you're ready to make a real impact and grow with a supportive team, we'd love to hear from you.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Customer Service Representative

Posted 24 days ago
Job Viewed
Job Description
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Summary** **:**
We are looking for our new team member to join our well-established Customer Service team in engaging with our customers and responding to their needs!
The role entails day-to-day delivery of dedicated service, over multiple work streams, within a complex, fast paced Customer Service environment. You will act as first point of contact for external/internal customer service queries and will be key to ensuring that our customers view Thermo Fisher Scientific as their preferred company to partner with.
Customer queries may relate to new or in-transit orders, returns, questions about our products, general information or requests for updates, to name but a few. This role is vital in supporting our customers, whether resolving the query on the spot or progressing it to best placed team.
**Key Responsibilities:**
+ Handle and respond to all types of customer needs, orders and general enquiries through a variety of channels - including phone, e-mail, and web.
+ Efficient and accurate entry of orders.
+ Being a customer advocate. Handle customer concerns and resolve challenging customer enquiries by collaborating with various team members as needed, delivering an outstanding and effective customer service experience. Take ownership for customer follow-up and communication.
+ Collaborate well with pwn and other teams across the organisation.
+ Strive to exceed set SLA's and Individual/Department/Company Targets.
+ Strive to continuously improve processes as well as how service is delivered to the customer, using defined company methodology.
+ Participate in the departmental training plan and commit to a focus on continuous personal improvement.
+ Effectively plan and prioritise own workload every day to keep on track or ahead.
**Requirements:**
+ Track record of being able to multitask and work in a flexible and fast paced office environment or other customer liaison capacity.
+ Being tenacious, self-directed and results oriented, with great attention to detail.
+ Proficiency in English, verbal and written.
+ Appreciation and understanding of how to deliver 'good' customer service
+ Previous experience in business administration, data entry, and success within a target driven work place is a clear advantage!
**What We Offer:**
+ An opportunity to join a diverse and collaborative team within a global organisation
+ Two days a week of working from home, after an initial 3-month period
+ Staff socials, onsite restaurants and exercise classes
+ Career changers and recent graduates are also encouraged to apply!
Diversity in our teams is an important element to building an effective and agile working environment. Integrity, Intensity, Innovation, and Involvement are our 4-i key values that we encourage in everyone who is part of our community.
At Thermo Fisher Scientific, each one of our 140,000 outstanding minds has a unique story to tell. Join us and contribute to our mission-enabling our customers to make the world healthier, cleaner and safer.
_When you're part of Thermo Fisher Scientific, you'll do exciting work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world._
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Customer Service Representative
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products and services, resolving customer issues efficiently.
- Process customer orders, requests, and accounts updates accurately.
- Troubleshoot customer problems and provide effective solutions or escalate issues to the appropriate department.
- Maintain customer records by updating account information and logging interactions in the CRM system.
- Adhere to company policies and procedures, ensuring a consistent customer experience.
- Identify and communicate customer feedback and suggestions for service improvement.
- Strive to achieve individual and team customer satisfaction goals.
- Follow communication scripts when handling specific topics and manage all customer interactions professionally.
- Proactively engage with customers to ensure their needs are met and to build rapport.
- Collaborate with team members to share knowledge and best practices.
- Stay informed about product updates and company promotions.
Qualifications:
- Previous experience in a customer service role is preferred, but not essential for motivated candidates.
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Ability to remain calm and professional under pressure.
- Proficiency in using computers and common software applications.
- Familiarity with CRM systems is a plus.
- High school diploma or equivalent; further education is advantageous.
- Ability to work independently and manage time effectively in a remote environment.
- A positive attitude and a genuine desire to help customers.
- Adaptability to learn new products, services, and systems quickly.
Customer Service Representative
Posted today
Job Viewed
Job Description
- Responding promptly and professionally to customer inquiries via phone, email, and chat.
- Providing accurate information about products, services, and company policies.
- Processing customer orders, returns, and exchanges efficiently.
- Resolving customer complaints and issues with a focus on customer retention.
- Maintaining detailed and accurate records of customer interactions and transactions.
- Identifying and escalating complex issues to appropriate departments.
- Collaborating with team members to ensure a seamless customer experience.
- Gathering customer feedback to help improve services and processes.
- Meeting individual and team performance targets for customer satisfaction and response times.
- Assisting with administrative tasks as needed to support the customer service department.
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
- Job Title: Customer Service Representative
- Location: Rugby / Hybrid
- Department: Customer Service / Call Centre
- Reports To: Customer Service Manager
Candidates are required to submit a covering letter when applying.
Job Overview:
We are looking for a dynamic and customer-oriented Customer Service Representative to join our growing team. The successful candidate will be responsible for handling inbound and ou.
WHJS1_UKTJ
Remote Customer Service Representative - E-commerce
Posted 3 days ago
Job Viewed
Job Description
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Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
Posted 21 days ago
Job Viewed
Job Description
Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
£5 - 20 (per 1 hour session)
50 - 00 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Customer service representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
Posted 21 days ago
Job Viewed
Job Description
Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
£5 - 20 (per 1 hour session)
50 - 00 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Customer service representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
Posted 21 days ago
Job Viewed
Job Description
Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists
Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.
With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.
Compensation:
£5 - 20 (per 1 hour session)
50 - 00 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Customer service representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.
This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.