1457 Customer Service Representatives jobs in Bath

Position: Customer Support Advisor at Hillcrest Estate Management

Location: 174 Whiteladies Road, Clifton, Bristol BS8 2XU

Working Hours: Mon-Thurs 9.00-17.30, Fri 9.00-16.00

Salary: 23,700 per annum

About Hillcrest Estate Management:

Hillcrest Estate Management, founded in 1985 by Arthur G.W. Jenner, is a respected entity in the Residential Block Management sector, with offices in Bristol. With over 40 years of industry experience, we stand as one of the most established firms in the field. Hillcrest's exclusive focus on Leasehold Management underscores our dedication to providing specialised expertise in this area.

Hillcrest is part of the Trinity Property Group, an Odevo Group Company.

Benefits:

We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:

• 24 days annual leave for work-life balance.
• Discounts on shopping and services through Perkbox.
• Employee Assistance Programme for confidential support.
• Hybrid and flexible work opportunities.
• Financial support for personal development.
• Opportunities for career growth.
• Recognition incentives.
• Cycle to Work scheme for a healthy lifestyle.
• Employee Referral Scheme for potential bonuses.

Job Description:

The Customer Support Advisor is responsible for the day to day running of the Hillcrest office and being the first point of contact for our clients. Key responsibilities and tasks include:

• Answering phone calls and handling client queries professionally
• Managing client keys, key logs, and processing payments for fobs and keys
• Maintaining accurate leaseholder records and updating databases (Propman)
• Assisting with office maintenance, including coordinating annual servicing and inspections
• Handling petty cash and ordering office supplies
• Scanning invoices, managing queries, and supporting the accounts team
• Supporting the maintenance team with administrative tasks
• Opening and distributing daily post

Qualifications and Skills:

Candidates for this position should have the following skills and qualifications:

• Experience in customer service or administrative roles
• Strong communication skills, both written and verbal
• Good IT skills, with knowledge of Microsoft Office (Word, Excel, Outlook)
• Excellent attention to detail and organisational skills
• Ability to manage multiple tasks efficiently

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Hillcrest Estates Management on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at (phone number removed), quoting the reference number #LI-EJ1.

Aftersales Customer Support Specialist



What the role involves

In this position, you'll be the first point of contact for customers making enquiries about servicing and repairs, whether by phone, online, or other digital channels. You'll manage incoming queries, follow up on leads, and run outbound campaigns to keep customers informed and engaged. By listening to their needs, you'll offer relevant solutions and, where appropriate, promote additional products or services to enhance their ownership experience.



What we're looking for

You'll have a confident and friendly communication style, with the ability to build rapport quickly over the phone and online. Experience in a customer-facing role is essential, ideally within a premium or high-service environment. Strong organisational skills, the ability to manage multiple tasks, and a genuine passion for great service are key. While knowledge of the motor trade is an advantage, full training will be provided.

Along with a competitive salary and a supportive working culture, we offer:

30 days' holiday (including bank holidays)
An extra day off for your birthday
Contributory pension scheme
Free eye-care vouchers
Life assurance (three times your base salary)
24/7 mental health support
Access to online discounts and rewards
Long-service recognition (5, 10, 15, 20, 25 years)
Cycle to Work scheme
500 colleague referral bonus
Discounts on parts, servicing, MOTs, vehicles, and motorcycles
Manufacturer training to support your development
Clear career progression pathways with coaching and support


References available on request.

Based: Maidenhead

Working Hours: a compressed 37 hour week - Monday to Thursday

Ultra I&C's C2I business are recruiting a Customer Support Technician.

In this role, you will work as part of a small team supporting the fault diagnosis/ repair, build and refurbishment of electro-optical and electronic equipment.  

This role covers electro-optical and electronic equipment, and associated test equipment, tools and support equipment, as required.

Customer Support Techncian - Key Responsibilities:

• p>Fault diagnosis and repair of the Optical and electronic equipment to meet turnaround times and quality levels.

• Fault diagnosis and repair of supporting equipment covering, to meet turnaround times and quality levels.

• Provision of a technical query answering service to customers including out-of-hours coverage where contracted for.

• Recording work on the Company failure reporting system(s) to ensure a full audit trail is available for long-term trend analysis.

• Production activities including inspection and acceptance testing for all new equipment.

• Implementation of hardware and software modifications and testing as required.

• Adherence to all airworthiness aspects of the equipment.

• Work in a safe and efficient manner

• Ensuring the company security policy is adhered to.

• Manage security of information as defined in the Security manual.

Role Requirements:

Candidates must be able to obtain and maintain an SC security clearance.

You should have the flexibility to be able travel within the UK and should (when required) be available to hold a customer support helpdesk mobile phone outside normal working hours.

Required Skills and Qualifications:

Qualified in Electronic servicing techniques, skills and practices to an ONC or equivalent level.

Desirable Skills and Qualifications:

An awareness of Workplace Safety & Airworthiness Standards and practices.

An HNC or equivalent in electronics servicing techniques.

An awareness of Electro/Optical techniques and theory including Infrared, CCD and lasers.

An awareness of Communications and digital recording techniques and theory.

Experience of electronic equipment used in land, sea and air environments.

Experience of working in an electronic servicing workshop.

Experience of working with lasers, CCD Cameras, FLIR Cameras, airborne electronic pods or equipment.

Knowledge of Military or Aviation support environments.

Computer literacy with Microsoft Office.

Experience in operating heavy lifting equipment and forklift trucks.

Our Benefits

Every employee is critical to our success, and as such, we offer a range of flexible employee benefits, including:

• Annual Bonus – Performance Related
< i>25 days’ holiday with the option to buy an extra 5 < i>4 x Life Assurance Cover
• Flexible working hours
• This team operates a 4 day working week
• Pension Contribution
• Our Ultra Select Benefits package includes – subsidised gym & retail, childcare vouchers, cycle-to-work schemes, etc.

Diversity, Equity & Inclusion Statement

At Ultra I&C, we are an equal opportunity employer and value diversity and inclusivity. Underpinned by our values, behaviours, and policies, we want you to feel empowered to be the best version of yourself. We also believe that people from different backgrounds and cultures will increase our diversity of thinking, ensuring we successfully deliver to our customers. We, therefore, do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also support requests for flexible working arrangements wherever possible.

WHJS1_UKTJ

Customer Service Coordinator - Feel stuck in your current Hire company…? Want to be noticed, be rewarded with a great bonus , with no weekends and work with a fantastic team! 22 days Holiday, Team communities + MUCH MORE! Oh, and they are an award-winning company! Based in Bristol!

Benefits for the Customer Service Coordinator:

• Up to £30k DOE
• No weekend work!
• 22 days holiday + bank holiday + the option to buy additional days.
• Discount schemes on major retailers, gyms, hospitality, holidays & more!
• Company pension scheme.
• Company health benefit scheme

Responsibilities of the Customer Service Coordinator:

• As the customer service coordinator you will build important relationships with internal and external clients.
• You will be cross-hiring, rehiring and sourcing equipment from third party suppliers.
• Manage a fast paced and busy hire desk.
• Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times.
• You will be resolving any queries or claims as the Hire Controller that arise in a professional manner, ensuring all paperwork is completed and up to date.
• You may use Syrinx, Inspire, or a similar CRM system.

The Customer Service Coordinator may have experience within plant hire, tool hire, powered access hire, accommodation hire, builders merchants, specialist equipment hire industries, although this is not essential. Experience within a fast paced, call centre environment or similar is required, as this role will be dealing with high volume inbound calls as well as facilitating orders. 

You may have worked as a customer service coordinator, customer service advisor, call handler, customer service executive, service desk coordinator, plant hire controller, hire controller, hire desk controller, hire desk advisor, rental manager, hire negotiator, hire coordinator, hire and sales controller.

Hit the APPLY button now to be considered for this customer service coordinator role!

Role: Call Centre Advisor
Hours: Monday - Friday (Shift work between the hours of 8:00 - 20:00) 35 Hours Per Week
Expectation to work one weekend day alternatively
Salary: 26,736.53 OTE of 34,000.00
Location: Bristol Fully Office Working Role

Are you an experienced in customer service? Experienced in working in a target driven role?

Do you value working for a great company, with a fantastic commission scheme and potential to progress within the business?

If so this Call Centre Advisor is for you! Great training and clear career progression

CCA Recruitment are on the lookout for a Customer Service Advisor to work in our clients Retentions team. Our Client one of the UKs leading Insurance Companies. Start date for this role is Monday 1st September.

As a Call Centre Advisor you will be tasked with retaining and renewing customers memberships at the best price for them. You'll have accountability for meeting and exceeding targets set by the wider business to ensure the continued growth of the company on their journey to be number one within their sector.

We are looking for Call Centre Advisors :

• People who enjoy talking to customers
• Are self-motivated and passionate about finding the right outcomes for customers
• Have a desire to deliver a first-class customer experience
• Have previous experience working within a sales focused environment and can demonstrate excellent customer service.

The company offer great benefits also -

• Bonus scheme with additional earning potential up to 22% OTE monthly
• Competitive rewards package
• Flexible shifts and working hour patterns
• A first-class, comprehensive training programme to enhance your skills and behaviours to ensure you become a great advisor!
• A fantastic career framework, with solid support and a clear plan, allowing everyone to progress within this ever-growing business.

If this sounds like the role for you and you would like to find out more then please apply today to be considered for this incredible Customer Service Advisor opportunity.

The start date is the 1st September but interviewing now!

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Role: Call Centre Advisor
Hours: Monday - Friday (Shift work between the hours of 8:00 - 20:00) 35 Hours Per Week
Expectation to work one weekend day alternatively
Salary: 26,736.53 OTE of 34,000.00
Location: Bristol Fully Office Working Role

Are you an experienced in customer service? Experienced in working in a target driven role?

Do you value working for a great company, with a fantastic commission scheme and potential to progress within the business?

If so this Call Centre Advisor is for you! Great training and clear career progression

CCA Recruitment are on the lookout for a Customer Service Advisor to work in our clients Retentions team. Our Client one of the UKs leading Insurance Companies. Start date for this role is Monday 1st September.

As a Call Centre Advisor you will be tasked with retaining and renewing customers memberships at the best price for them. You'll have accountability for meeting and exceeding targets set by the wider business to ensure the continued growth of the company on their journey to be number one within their sector.

We are looking for Call Centre Advisors :

• People who enjoy talking to customers
• Are self-motivated and passionate about finding the right outcomes for customers
• Have a desire to deliver a first-class customer experience
• Have previous experience working within a sales focused environment and can demonstrate excellent customer service.

The company offer great benefits also -

• Bonus scheme with additional earning potential up to 22% OTE monthly
• Competitive rewards package
• Flexible shifts and working hour patterns
• A first-class, comprehensive training programme to enhance your skills and behaviours to ensure you become a great advisor!
• A fantastic career framework, with solid support and a clear plan, allowing everyone to progress within this ever-growing business.

If this sounds like the role for you and you would like to find out more then please apply today to be considered for this incredible Customer Service Advisor opportunity.

The start date is the 1st September but interviewing now!

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Customer service Manager

32,000 to 35,000 per annum, Permanent, Full-time 40 hours per week Monday to Friday, Flexible start and Finish times, BS15 Kingswood Bristol, Pension, Bonus, Free Lunch, Parking and Holidays

A leading manufacturing business who are currently seeking a customer service manager to join an expanding business. Established business of 40 years, offering stability and future progressive opportunities that will see you develop. Working and leading a team of 3, having close working relationships with further departments, this customer service manager opportunity will see you :

• Leading the customer services team to deliver exceptional customer services to clients
• Oversee all aspects of customer services operations
• Drive continuous improvements within the department
• Ensuring that customer services standards are upheld,, KPIS are met and process's within the team are upheld
• General department reporting for senior management
• Managing escalated customer queries and resolving

The successful customer service manager will have a need to hold :

• Team Leadership experience in supporting, leading, developing and being a mentor to a customer services team
• Customer services excellence focused
• Experienced in performance monitoring
• Process improvement experienced
• E-commerce platforms experience would be beneficial
• Holding ERP and CRM systems user experience

This customer service manager role would be the ideal role for someone who has worked as a customer services team leader, customer services manager or within a senior customer services role. If you are looking for an opportunity to grow, an opportunity to step up in your career or continue at a managers level, don't miss out on this fantastic opportunity.

This is an exciting opportunity to join a team orientated business with continued drive to further grow. As the customer service manager, you will gain the opportunity to feel valued for your contributions to the business which will also bring you further rewards.

Benefits include :

• Fantastic salary of 32,000 to 35,000 per annum
• Full time working hours
• Free Lunch, daily
• Profit Share Bonus
• 23 days Holiday plus Bank Holidays
• On site Parking with free electric car charging
• No bank holidays, No weekends
• Modern office Environment

Apply for your immediate consideration or call for further information on (phone number removed) or (phone number removed).

You can also apply directly to (url removed)

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Customer service Manager

32,000 to 35,000 per annum, Permanent, Full-time 40 hours per week Monday to Friday, Flexible start and Finish times, BS15 Kingswood Bristol, Pension, Bonus, Free Lunch, Parking and Holidays

A leading manufacturing business who are currently seeking a customer service manager to join an expanding business. Established business of 40 years, offering stability and future progressive opportunities that will see you develop. Working and leading a team of 3, having close working relationships with further departments, this customer service manager opportunity will see you :

• Leading the customer services team to deliver exceptional customer services to clients
• Oversee all aspects of customer services operations
• Drive continuous improvements within the department
• Ensuring that customer services standards are upheld,, KPIS are met and process's within the team are upheld
• General department reporting for senior management
• Managing escalated customer queries and resolving

The successful customer service manager will have a need to hold :

• Team Leadership experience in supporting, leading, developing and being a mentor to a customer services team
• Customer services excellence focused
• Experienced in performance monitoring
• Process improvement experienced
• E-commerce platforms experience would be beneficial
• Holding ERP and CRM systems user experience

This customer service manager role would be the ideal role for someone who has worked as a customer services team leader, customer services manager or within a senior customer services role. If you are looking for an opportunity to grow, an opportunity to step up in your career or continue at a managers level, don't miss out on this fantastic opportunity.

This is an exciting opportunity to join a team orientated business with continued drive to further grow. As the customer service manager, you will gain the opportunity to feel valued for your contributions to the business which will also bring you further rewards.

Benefits include :

• Fantastic salary of 32,000 to 35,000 per annum
• Full time working hours
• Free Lunch, daily
• Profit Share Bonus
• 23 days Holiday plus Bank Holidays
• On site Parking with free electric car charging
• No bank holidays, No weekends
• Modern office Environment

Apply for your immediate consideration or call for further information on (phone number removed) or (phone number removed).

You can also apply directly to (url removed)

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.