1300 Customer Service Representatives jobs in Cirencester
Junior Mortgage Client Services Administrator
Posted today
Job Viewed
Job Description
Near Chipping Sodbury | Up to 26,000 per annum | Permanent | Office-Based | Monday to Friday, 9am - 5:30pm
Acorn by Synergie is excited to offer a fantastic opportunity for a proactive and forward-thinking individual to join a reputable financial services company near Chipping Sodbury as a Junior Mortgage Client Services Administrator.
If you're looking for stability, growth potential, and a chance to develop valuable skills within the mortgage sector, this role is perfect for you. Full training will be provided, along with the opportunity to cross-train between two internal teams for excellent variety and career progression.
Key Responsibilities:
- Provide comprehensive administrative support to the Client Services team.
- Handle inbound calls and emails with professionalism and courtesy.
- Communicate effectively with surveyors, brokers, and corporate clients.
- Allocate and process new mortgage instructions efficiently.
- Progress chase applications to ensure timely completion.
- Provide accurate mortgage quotations as required.
- Deliver general office and administrative support throughout the working day.
Requirements:
- Highly organised with the ability to prioritise workload effectively.
- Strong attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Confident liaising with clients and colleagues at all levels.
- Competent user of Microsoft Excel and comfortable with in-house systems.
- Motivated to build a stable career and grow expertise within a supportive and dynamic environment.
What We Offer:
- Competitive salary of up to 26,000 per annum.
- Permanent, full-time, office-based role.
- Monday to Friday, 9am - 5:30pm working hours.
- Full training and ongoing development opportunities.
- Supportive team culture with excellent career progression potential.
Interested?
Don't wait - apply today or contact Acorn by Synergie's Bristol branch to find out more about this exciting opportunity!
Acorn by Synergie acts as an employment agency for permanent recruitment.
Collections & Customer Support Advisor - Swindon, Wiltshire
Posted today
Job Viewed
Job Description
Do you thrive on delivering exceptional customer service and helping people navigate difficult situations? Are you at your best in a supportive environment where empathy, problem-solving, and relationship-building are key? If so, we want to hear from you!
We’re looking for compassionate and committed individuals to join us as Collections & Customer Support Advisors . In this role, you'll engage directly with customers, offering support, practical solutions, and guidance to help them manage their accounts while working towards fair and positive outcomes for everyone involved.
This isn’t your typical collection's role. It’s a chance to make a real impact by supporting customers, building meaningful connections, and being a trusted voice during challenging times.
What you’ll be doing as a Collections & Customer Support Advisor
As a valued member of our friendly and professional team, you'll engage with customers to understand their unique situations, offer reassurance, and collaborate on solutions that support both their needs and the business.
The key responsibilities are:
- Engage with customers: communicate via phone, email, and letter to provide support and address account concerns.
- Offer guidance and solutions: assess each customer’s situation and recommend appropriate options to help them manage their accounts effectively.
- Handle sensitive conversations effectively: approach customer concerns with professionalism, patience, and empathy.
- Negotiate payment plans: collaborate with customers to develop realistic and sustainable payment solutions based on their financial needs.
- Identify and escalate issues: pinpoint accounts requiring further intervention and refer them to the appropriate team for additional support.
- Maintain accurate records: document all customer interactions to ensure transparency, compliance, and continuity of service.
- Assist vulnerable customers: identify individuals requiring extra support and connect them with helpful resources or services.
To set you up for success, you’ll receive full on-site training during your probation period, which is a minimum of six months:
- Mandatory training is carried out between 9:00 am – 5:00 pm for four weeks, starting on day 1 in role
- Working hours (post-training): Rotating shift pattern, Monday to Friday, 8:00 am – 8:00 pm.
- Excellent verbal and written communication skills: engaging with every customer in a professional and friendly way via various channels, including telephone and email
- Empathy and compassion: actively listening to customers, providing support with patience and understanding.
- Strong problem-solving skills: approach challenges thoughtfully, finding fair and practical solutions.
- Keen attention to detail: ensuring accuracy in every interaction and maintaining thorough, precise records.
- Customer-focused mindset: driven by a passion for helping people and creating positive outcomes.
- Relevant experience: background in customer service, credit control, or roles involving financial discussions.
- IT proficiency: comfortable using Microsoft Office and navigating between multiple systems efficiently.
This role is more than just a job; it’s an opportunity to develop your skills and be part of a company that truly values its people.
- Competitive salary starting at £26,995 per annum
- 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays)
- Performance-related pay plan directly linked to both company and individual performance measures and targets
- Generous Pension Scheme through AON
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Wate r
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know , we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Customer Service Advisor
Posted today
Job Viewed
Job Description
Customer Service Advisor – Join a Growing Fintech Team!
Location: Home-based (UK)
Salary: £24,000 - £26,000 dependent on experience
Benefits – 25 days + Bank Holidays, laptop, phone, flexible working, work from home, supportive team with a positive culture, exciting growing company
Our Client
Our client own and run two leading fintech platforms, widely recognised as best-in-class within the Home Improvements sector. Their mission is to expand into new verticals such as Dentistry and Home Furnishings, becoming the go-to fintech platform across multiple industries.
They partner with some of the UK’s top banks, helping retailers offer finance seamlessly to their customers. Everything they do is powered in-house, giving us agility, quality, and an award-winning customer experience (with a 4.8 star Google rating!).
The role
Our client is looking for an Operations Assistant/Customer Service Advisor to join a growing team and play a vital role in delivering exceptional service to their partners and customers. You’ll be the first point of contact, resolving queries, building relationships, and making sure everything runs smoothly behind the scenes.
This is a fantastic opportunity for someone who thrives in an environment that focuses on proving first-class customer service, enjoys problem-solving, and wants to grow within an ambitious fintech company.
What you’ll do
- Be the first point of contact for partners and customers via email, phone, and IM
- Build and strengthen relationships with our retail partners
- Help partners maximise use of our platform to drive business growth
- Ensure smooth daily payments to retailers in line with SLAs
- Manage retailer onboarding (full training provided)
- Handle complaints with professionalism and care
- Ensure retailers follow processes and procedures
- Support with FCA compliance (training provided)
- Provide ad hoc reporting and insights as needed
What they’re looking for
- A natural relationship builder who enjoys working with people
- Highly organised, able to prioritise, and thrives under pressure
- Strong communication skills – written, verbal, and presentation
- Confident problem-solver with attention to detail
- Resilient, proactive, and able to manage your own workload
- Experience in customer service, operations, or fintech/finance (preferred but not essential)
Why join?
- Work from home with a supportive and collaborative team
- Be part of a fast-growing fintech business with exciting expansion plans
- Full training and development opportunities
- Make a real impact in a company where agility and innovation come first
Ready to grow your career in fintech? Apply today and be part of our clients' journey to change the way industries offer finance.
Customer Service Advisor
Posted 3 days ago
Job Viewed
Job Description
Customer Service Advisor – Full Time
Salary: £25,396.80 per annum
Location: The Oil Depot, Spinnaker Road, Hempsted, Gloucester, GL2 5FD
“Be the first voice our customers hear and the support they can rely on.”
What’s in it for you-
22 days holiday plus bank holidays
-
Discretionary annual bonus
-
2x annual salary life cover
-
Company pension scheme
-
Cycle to work scheme
-
Employee Assistance Programme
-
Eye-care scheme
-
Retail discounts
-
Free on-site parking
-
Full training and ongoing development
-
40 hours per week (Monday to Friday, 8:00am – 5:00pm, with 1 hour unpaid lunch)
-
Fully office-based
-
Saturday mornings required on a rota basis (3 hours, paid at overtime rate)
-
First-line telephone response to customer calls
-
Take and process fuel orders for delivery
-
Raise and transfer tickets to relevant depots
-
Take payments over the phone
-
Direct calls to the appropriate departments
-
Support with repeat and group orders
-
Provide cover and assist with other duties as required
-
Regular communication with internal teams
-
Previous customer service experience (essential)
-
Inbound telephone experience (desirable)
-
Strong administrative and IT skills
-
Excellent communication skills, both verbal and written
-
Highly organised with the ability to prioritise effectively
-
Awareness of data protection principles
-
Able to work under pressure and manage own workload
-
Keen to learn and progress within the role
If you’re enthusiastic, customer-focused, and ready to take on a varied role, we’d love to hear from you.
Apply today to become a Customer Service Advisor.
Sales/Customer Service
Posted 9 days ago
Job Viewed
Job Description
Are you looking for a new career in sales and customer service?
Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry.
Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.
Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment.
Successful candidates will:
Have strong communication skills and customer service skills
Be self-motivated
Have a tenacious approach to personal development
Possess a competitive sales mentality
Have an entrepreneurial mind-set
Sales and Customer Service advisors will:
Approach new and potential customers on behalf of their clients
Keep up to date with relevant client product information
Understand customer trends and market traits
Provide excellent Customer Service in a professional manner
Complete Sales and relevant paperwork to a high standard
Set individual sales targets and goals to achieve
No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee plus commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.
Apply now.
* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying
Customer Service coordinator
Posted 18 days ago
Job Viewed
Job Description
The Recruitment Group is hiring!
We're on the lookout for a Customer Services Coordinator to join our client who are a growing company in the exciting renewable heating sector based in Carterton
What are we the company looking for:
Our client are looking for a Customer Services Coordinator to join their amazing Technical Support team at their head office in West Oxfordshire.
Don't be put off if you don't have much (or any) experience with heat pumps - you'll be provided with all the training you need. If you are the type of person who likes speaking with customers, diagnosing problems and has an interest in new and innovative technologies, then we would love to receive your application
Duties (are not limited too):
- As a member of the Technical Support team, you are responsible for providing a number of services to our clients. This includes answering inbound calls from customers, organising call backs with our technical support engineers and booking in engineer visits.
- Whilst you will carry out a lot of your work on your own, you will be part of the technical team, which includes a team of excellent engineers as well as office-based technical support team.
About You:
- Have experience with call handling and aren’t afraid to have a conversation with our customers. Many of our customers have been with us for years, and we like to make sure they get the personal touch when they speak to us.
- Are able to manage their time and be self-motivated. This is so important, as our customers are busy people who rely on us and expect great customer service
- Enjoy solving challenging technical problems, by deploying logical problem solving methods
- Are happy being in the office. This is an office based role.
- Are comfortable and confident working with a computer.
- Take satisfaction from finishing the job and doing it accurately and completely
- Are dynamic, able to manage their time and be self-motivated.
Working Hours:
The job is an office job. Office hours are 8.30am – 5.00pm. The type of work you'll be carrying out will be largely computer based, so you’ll need to be comfortable and confident working with a computer.
Salary: Salary: £24,000 - £25,000 per year
For more information and to apply, get in touch with Roxie at our Oxford branch on (phone number removed) or click 'Apply Now' to submit your application.
We wish you the best of luck in your job search!
If you would like to know how we will store and process your data, please visit (url removed) to read our GDPR Data Protection Statement.
Customer Service Advisor
Posted 18 days ago
Job Viewed
Job Description
Fixed Term Contract - Maternity Cover
Office-Based Role
Gloucester GL4 0EB
£13.53 per hour
Day Shifts, Monday-Friday
Are you experienced in delivering exceptional customer service and confident in liaising with customers? If so, read on; this opportunity could be the perfect fit for you.
The Customer Service Advisor will be a key part of a growing team, providing front-line support within the UK Sales and Service Organisation. The successful candidate will assist customers across multiple channels, ensuring exceptional service is consistently delivered.
Key Responsibilities & Tasks: Customer Service Advisor:
- Handle customer service duties via telephone and email
- Process sales orders, returns, and credits
- Manage order and credit processing
- Handle enquiries related to: Deliveries, Orders, Discounts, Part numbers, Pricing, Product specifications, Complaints.
- Liaise with warehouse and transport teams to resolve delivery and stock issues
- Support Sales Team/Account queries
Required Skills:
- Customer service experience via telephone and email
- Strong customer focus and excellent service skills
- Team player with the ability to work independently
- Computer literate and experienced using CRM software/ MS Office (Excel, Word, Outlook)
- Calm and professional telephone manner
- Effective communication and interpersonal skills
- Commutable to the Gloucester postcode on a daily basis
- Competent using multiple systems
- Proactive approach to problem-solving and business operations
Package
- £13.53 per hour
- 37.5 hours Monday-Friday 8:30-5pm (1 hour lunch break)
- 12-month fixed-term contract - maternity cover
Interested? To apply for this Customer Service Advisor position, here are your two options:
- "This is the job for me! When can I start?" - Call now and let’s talk through your experience. Ask for Emma Gimore (phone number removed) between 7.30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
PPDEL
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Customer Service Advisor
Posted 18 days ago
Job Viewed
Job Description
Customer Service Advisor – Join a Growing Fintech Team!
Location: Home-based (UK)
Salary: £24,000 - £26,000 dependent on experience
Benefits – 25 days + Bank Holidays, laptop, phone, flexible working, work from home, supportive team with a positive culture, exciting growing company
Our Client
Our client own and run two leading fintech platforms, widely recognised as best-in-class within the Home Improvements sector. Their mission is to expand into new verticals such as Dentistry and Home Furnishings, becoming the go-to fintech platform across multiple industries.
They partner with some of the UK’s top banks, helping retailers offer finance seamlessly to their customers. Everything they do is powered in-house, giving us agility, quality, and an award-winning customer experience (with a 4.8 star Google rating!).
The role
Our client is looking for an Operations Assistant/Customer Service Advisor to join a growing team and play a vital role in delivering exceptional service to their partners and customers. You’ll be the first point of contact, resolving queries, building relationships, and making sure everything runs smoothly behind the scenes.
This is a fantastic opportunity for someone who thrives in an environment that focuses on proving first-class customer service, enjoys problem-solving, and wants to grow within an ambitious fintech company.
What you’ll do
- Be the first point of contact for partners and customers via email, phone, and IM
- Build and strengthen relationships with our retail partners
- Help partners maximise use of our platform to drive business growth
- Ensure smooth daily payments to retailers in line with SLAs
- Manage retailer onboarding (full training provided)
- Handle complaints with professionalism and care
- Ensure retailers follow processes and procedures
- Support with FCA compliance (training provided)
- Provide ad hoc reporting and insights as needed
What they’re looking for
- A natural relationship builder who enjoys working with people
- Highly organised, able to prioritise, and thrives under pressure
- Strong communication skills – written, verbal, and presentation
- Confident problem-solver with attention to detail
- Resilient, proactive, and able to manage your own workload
- Experience in customer service, operations, or fintech/finance (preferred but not essential)
Why join
- Work from home with a supportive and collaborative team
- Be part of a fast-growing fintech business with exciting expansion plans
- Full training and development opportunities
- Make a real impact in a company where agility and innovation come first
Ready to grow your career in fintech Apply today and be part of our clients' journey to change the way industries offer finance.
Customer Service Advisor
Posted today
Job Viewed
Job Description
Customer Service Advisor – Full Time
Salary: £25,396.80 per annum
Location: The Oil Depot, Spinnaker Road, Hempsted, Gloucester, GL2 5FD
“Be the first voice our customers hear and the support they can rely on.”
What’s in it for you-
22 days holiday plus bank holidays
-
Discretionary annual bonus
-
2x annual salary life cover
-
Company pension scheme
-
Cycle to work scheme
-
Employee Assistance Programme
-
Eye-care scheme
-
Retail discounts
-
Free on-site parking
-
Full training and ongoing development
-
40 hours per week (Monday to Friday, 8:00am – 5:00pm, with 1 hour unpaid lunch)
-
Fully office-based
-
Saturday mornings required on a rota basis (3 hours, paid at overtime rate)
-
First-line telephone response to customer calls
-
Take and process fuel orders for delivery
-
Raise and transfer tickets to relevant depots
-
Take payments over the phone
-
Direct calls to the appropriate departments
-
Support with repeat and group orders
-
Provide cover and assist with other duties as required
-
Regular communication with internal teams
-
Previous customer service experience (essential)
-
Inbound telephone experience (desirable)
-
Strong administrative and IT skills
-
Excellent communication skills, both verbal and written
-
Highly organised with the ability to prioritise effectively
-
Awareness of data protection principles
-
Able to work under pressure and manage own workload
-
Keen to learn and progress within the role
If you’re enthusiastic, customer-focused, and ready to take on a varied role, we’d love to hear from you.
Apply today to become a Customer Service Advisor.
Sales/Customer Service
Posted today
Job Viewed
Job Description
Are you looking for a new career in sales and customer service?
Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry.
Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.
Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment.
Successful candidates will:
Have strong communication skills and customer service skills
Be self-motivated
Have a tenacious approach to personal development
Possess a competitive sales mentality
Have an entrepreneurial mind-set
Sales and Customer Service advisors will:
Approach new and potential customers on behalf of their clients
Keep up to date with relevant client product information
Understand customer trends and market traits
Provide excellent Customer Service in a professional manner
Complete Sales and relevant paperwork to a high standard
Set individual sales targets and goals to achieve
No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee plus commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.
Apply now.
* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying