1379 Customer Service Representatives jobs in Cross Hills

Client Services Administrator

Halifax (3 days on-site) | Hybrid Working | £25,000 (flexible DOE)

Are you a highly organised, people-focused administrator who thrives in a dynamic environment? Do you enjoy working at the heart of a team, ensuring smooth operations and exceptional customer experience? Then this might be the perfect opportunity for you.

I’m working with a progressive IT services business, to help them find a Client Services Administrator to support their busy operations team. This role offers a blend of customer support, internal coordination, and technical administration – ideal for someone who loves variety and working across teams.

The Role

You’ll be supporting both clients and internal teams by:

• Logging and triaging client support tickets
• Coordinating IT device logistics and build schedules
• Updating CRM systems and documentation
• Liaising with suppliers to fulfil client requests
• Ensuring SLAs are met and customer satisfaction remains top-notch
• Supporting compliance processes aligned to ISO standards

What You’ll Need

• Previous experience in a customer-focused admin or coordinator role
• Great attention to detail and multitasking skills
• Confident communicator – written and verbal
• Comfortable with systems like CRM platforms and Microsoft Office
• A team player with a proactive approach

Why Join?

This is modern IT services company that thrives on innovation, flexibility, and collaboration. You’ll be joining a team that values:

• Tenacity – Owning challenges and solutions
• Listening – Digging deep to solve the right problems
• Customer innovation – Helping clients see what’s possible
• Positivity – Staying open to brilliant outcomes

This is a fantastic role for someone looking to develop in a supportive and future-focused environment.

The Offer:

• £5,000 salary (negotiable based on experience)
• Hybrid working – 3 days per week in their Halifax office
• Supportive team environment
• Opportunities to grow and expand your skillset

Client Services Administrator

Halifax (3 days on-site) | Hybrid Working | £2 000 (flexible DOE)

Are you a natural relationship builder with a talent for keeping clients engaged and delighted?

Do you love to build partnerships, drive engagement and deliver results?

We are excited to be working with one of the UK's fastest-growing travel platforms who are looking for an experienced Client Services Manager who can manage accounts with care, deliver measurable results, and create engagement strategies that make an impact.

This role is all about managing corporate partnerships – from onboarding new clients to delivering long-term value. You’ll work closely with HR, People, or Benefits Managers, acting as their trusted point of contact, and will design creative campaigns to keep employees engaged all year round.

What You’ll Be Doing

• Smoothly onboarding new business clients and setting them up for success
• Leading monthly or quarterly check-ins to review performance and progress
• Monitoring usage, engagement, and satisfaction metrics
• Presenting clear reports and recommendations for improvement
• Designing and delivering tailored engagement campaigns (launches, updates, competitions, events)
• Collaborating with internal teams to create impactful client-facing materials

What We’re Looking For

• Proven experience in account management, client services, or B2B relationship management
• Strong communication and presentation skills
• Confident using CRM tools, Excel, and reporting dashboards
• Highly organised, with the ability to manage multiple clients at once
• Experience working with HR, employee benefits, and travel and leisure accounts is a plus

Why Join

• Competitive salary package based on experience
• Access to exclusive membership perks for you and your family
• Flexibility with hybrid working arrangements
• A collaborative, fast-paced environment with career growth potential

Ready to bring your client and project management skills to a role where you’ll see the real-world impact of your work. Apply today!

Client Services Administrator

Private Health Insurance

Baildon

£26,000 - £28,000

HYBRID - 2 DAYS HOME WORKING

37.5 HOURS MON - FRI (FLEXIBLE START/FINISH TIMES)

An excellent salary is offered with super benefits, 25 days holiday plus banks, hybrid working, free on-site parking, gym membership, private healthcare and great pension.

Working closely with clients to deeply understand their needs, enabling yo.

WHJS1_UKTJ

Client Services Manager

Huddersfield

Permanent, Full Time (37.5 hpw)

Salary 27,338 to 28,890 p.a. plus on-call shift payment of 14.30 per session

Great benefits including Health Cash Plan!

Home, a place where you belong

Come and join us as our Client Services Manager and lead a supportive team, making a real difference to people?s lives click apply for full job details

About the job you are considering

Capgemini's Telco Media Technology Services (TMTS) team are expanding and looking for focused sales people to join us in our growth. 

Join us a Client Partner and benefit from a leadership team that is known for its supportive & development-focused strategy.

You will become a member of the Technology & Services sub-sector market unit, supporting the wider go-to-market strategy and our competitive differentiation in order to support growth plans.   You will be expected to lead by example, demonstrate sales acumen, form and be part of effective teams and a clear desire and ambition to be recognised as a high-performer and future leader in our business. 

Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)

Your role

You will be responsible for a portfolio of accounts and developing new opportunities. You will have to build client intimacy, account strategy, sales and manage the operations & performance of the account P&L. 

• Reach - CxO intimacy and coverage
• Relevance - Penetration in Cloud & Data + Group/industry portfolio  
• Resilience - Progress in market share and annuity business 
• Results – Top line growth and improved profitability  

As part of the role you will engage pursuit teams and qualify leads as they are identified. The successful candidate will also craft proactive propositions, develop winning sales plans and drive the account performance to support growth. In your background you will have strong client networking skills, building relationships across the accounts stakeholder community. You will be able to demonstrate success in forging strong trust-based relationships and engagement across the breadth of the Capgemini global service lines to hit agreed budgets for sales, revenue, profitability and investment. 

Key for the role will be your sales experience in addition to a degree of knowledge of the Telco, Media, Technology Services market, client business drivers and your ability to identify solutions and insights to build credibility. You will develop over time an awareness of the broad set of Capgemini capabilities through strategy, innovation, digital transformation, technology, infrastructure and business process outsourcing. You will not likely be an expert in all of these, but you will be able to leverage your industry knowledge and credibility to bring the power of Capgemini’s expertise to support you in developing client business. 

You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part of your working reality. We have built an inclusive and welcoming environment, for everyone.

Your skills and experience

You are likely to have experience of selling broadscale technology services with a background in the Telco and Media market. Specifically, you will bring:

• Strong sales experience including exposure to sizeable deals and complex programmes 
• A track record of relationship building with senior client stakeholders
• Industry insights on the role of digital, strategic advisory partners and potential to exploit next generation digital solutions
• Experience of managing a sales targets and planning with discipline in account forecasting and performance reporting
• Ability to innovatively and constructively challenge the status quo to drive forward the business
• Able to operate with a high degree of independence as well as being part of a team
• Experienced in opportunity qualification and bid management disciplines, controls & winning sales plans
• Knowledge of the digital industry, key players, points of differentiations, offers and broad capabilities
• Drive, determination and ambition to lead a high-performing account and team

To be successful you’ll bring strong personal skills and the ability to overcome internal barriers through the use of drive, determination and influencing skills. You’ll have a natural ability to work in mixed teams of colleagues and senior executives and possess outstanding communication and interpersonal skills.

Your security experience

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance . 
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

What does "Get The Future You Want" mean for you?

Competitive total reward package

We realise a Total Reward package should be more than just compensation.  At Capgemini we offer range of core and flexible benefits and have a Peer Recognition Portal called Applaud.

Your wellbeing 

You’d be joining an accredited Great Place to work for Wellbeing in 2023. Employee wellbeing is vitally important to us as an organisation.  We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. 

To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. 

Impactful and ethical

You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere®. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts.  A powerful source of energy that drives us all to find new ways technology  can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future.   By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.  

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. 

Michael Page are working in partnership with this reputable organisation to recruit for a Customer support position. The position involves delivering exceptional service to customers and ensuring their enquiries are resolved efficiently and professionally.

Client Details

Known for their commitment to providing high-quality products and ensuring excellent customer satisfaction.

Description

• Actively assist Sector Managers with daily tasks, inquiries, quotations, and order management.
• Ensure all relevant data is accurately recorded in the CRM system.
• Prepare pricing, tenders, and quotations for their manufactured products, purchased products/services, and recommend alternative products and pricing compared to competitors.
• Consistently follow up on quotations and update the CRM in coordination with the relevant Sector Manager.
• Develop proficiency in product costing and pricing using the company price list.
• Provide support and act as a deputy for Sector Managers during their absence.
• Collaborate with Sector Managers on projects and help identify qualified leads for CRM entry.
• Manage sales order processing by receiving and handling customer orders, coordinating with finance, production, and delivery teams to ensure timely, fully invoiced customer service.
• Coordinate with Supply Chain for direct-to-site (DIR) product cost information.
• Issue Purchase Orders for goods and transportation as required.
• Work closely with department managers and team members to deliver outstanding customer service, identify opportunities for improvement, and resolve issues.
• Adhere to the company's Quality Assurance procedures.
• Facilitate effective communication across departments to maintain high levels of customer satisfaction.
• Fully understand client needs, build strong relationships, and provide excellent customer support.
• Report and resolve any problems or complaints promptly.
• Understand team roles and provide cover when necessary.
• Coordinate with third-party logistics providers to ensure on-time, complete deliveries to sites.
• Generate Certificates of Conformity as per company protocols when needed.
• Ensure Proof of Delivery (POD) documents are logged and stored according to company procedures.
• Maintain the warehouse schedule for incoming goods and outbound shipments.
• Prepare export documentation, including commercial invoices, packing lists, and any other required paperwork.

Profile

A successful Customer Support professional should have:

• Previous experience in a similar role.
• Strong knowledge of export/supply chain.
• Strong communication and interpersonal skills.
• Proficiency in using customer relationship management (CRM) systems or similar tools.
• Problem-solving abilities and a customer-focused mindset.
• Attention to detail and organisational skills.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and workloads.

Job Offer

• Competitive salary of approximately 26,000 to 28,000 per annum.
• Supportive work environment.
• On site parking
• 24 days annual leave
• Benefits package

Michael Page are working in partnership with this reputable organisation to recruit for a Customer support position. The position involves delivering exceptional service to customers and ensuring their enquiries are resolved efficiently and professionally.

Client Details

Known for their commitment to providing high-quality products and ensuring excellent customer satisfaction.

Description

• Actively assist Sector Managers with daily tasks, inquiries, quotations, and order management.
• Ensure all relevant data is accurately recorded in the CRM system.
• Prepare pricing, tenders, and quotations for their manufactured products, purchased products/services, and recommend alternative products and pricing compared to competitors.
• Consistently follow up on quotations and update the CRM in coordination with the relevant Sector Manager.
• Develop proficiency in product costing and pricing using the company price list.
• Provide support and act as a deputy for Sector Managers during their absence.
• Collaborate with Sector Managers on projects and help identify qualified leads for CRM entry.
• Manage sales order processing by receiving and handling customer orders, coordinating with finance, production, and delivery teams to ensure timely, fully invoiced customer service.
• Coordinate with Supply Chain for direct-to-site (DIR) product cost information.
• Issue Purchase Orders for goods and transportation as required.
• Work closely with department managers and team members to deliver outstanding customer service, identify opportunities for improvement, and resolve issues.
• Adhere to the company's Quality Assurance procedures.
• Facilitate effective communication across departments to maintain high levels of customer satisfaction.
• Fully understand client needs, build strong relationships, and provide excellent customer support.
• Report and resolve any problems or complaints promptly.
• Understand team roles and provide cover when necessary.
• Coordinate with third-party logistics providers to ensure on-time, complete deliveries to sites.
• Generate Certificates of Conformity as per company protocols when needed.
• Ensure Proof of Delivery (POD) documents are logged and stored according to company procedures.
• Maintain the warehouse schedule for incoming goods and outbound shipments.
• Prepare export documentation, including commercial invoices, packing lists, and any other required paperwork.

Profile

A successful Customer Support professional should have:

• Previous experience in a similar role.
• Strong knowledge of export/supply chain.
• Strong communication and interpersonal skills.
• Proficiency in using customer relationship management (CRM) systems or similar tools.
• Problem-solving abilities and a customer-focused mindset.
• Attention to detail and organisational skills.
• Ability to work independently and as part of a team.
• Flexibility to adapt to changing priorities and workloads.

Job Offer

• Competitive salary of approximately 26,000 to 28,000 per annum.
• Supportive work environment.
• On site parking
• 24 days annual leave
• Benefits package

E & M Talent Partners are delighted to be supporting a key partner based in Leeds who are looking to appoint an experienced administrator to jointheir busy team.

The role will be done on a temp to perm basis.

Youmust be available to start immediately or on no more than 1 week notice period.

Hours are Monday to Friday 8am until 5.00pm on site.

Duties will include:

- Handling customer calls and emails

- follow up and provide quotes

- process orders

- respond to emails

- work closely with the sales teams

you will need to have had previous experience in office based role before and be comfortable speaking with people over the phone.

please apply now for an immediate call back

• Based in Harrogate
• £25,750 per annum
• Hybrid Working available after probation (3 days in-office per week)
• 24 Days Holiday + Bank Holidays
• Excellent Benefits Package – Discounted Gym Membership, Two Fully Paid Charity/Volunteering Days Per Year, Employee Wellbeing Support + More
• Ongoing Professional Development

• Acting as a first point of contact for incoming enquiries from customers, retailers, and corporate partners, providing accurate and timely responses.
• Providing support to corporate and public sector teams.
• Scheduling demonstration vehicles on behalf of our client’s retailers and corporate sales team.
• Create and issue bespoke vehicle quotes for SME clients, tailored to their business needs.
• Coordinate test drive bookings with local retailers , acting as a reliable liaison between the customer and sales network.
• Support the planning and delivery of business events and retailer meetings, managing attendee lists, RSVPs, and logistical details.
• Accurately update and maintain customer records using Salesforce CRM .
• Providing consistent administrative support to the wider sales team.

• Hands-on , adaptable , and takes ownership of their work.
• Excellent verbal and written communication skills, confident when speaking with stakeholders at all levels.
• Can demonstrate previous experience in a customer service or administration role within a fast-paced environment .
• Possesses effective organisational skills , with the ability to manage multiple priorities and deadlines.
• Exceptional attention to detail skills with strong admin and process-following skills.
• Comfortable using digital tools and CRMs (Salesforce experience is a plus).