1145 Customer Service Representatives jobs in Exeter

Join this dynamic team with big growth plans as a Sales and Customer Support Executive!

Salary: 25-29K DOE plus excellent uncapped commission (realistic 2K extra per month)

Benefits: Competitive holiday with Xmas shutdown, excellent earning potential, structured training and development opportunities.

Hours: 8.30am-5.000pm Monday-Friday

Location: Exeter with free parking

This technology company established in 2001 is going from strength to strength and has customers across Europe. They offer a 'family feel' culture but in a buzzing and fun environment. They are experiencing a period of growth and because of this need to develop their sales force and add to the team!

The Job Role:

They are on the lookout for an enthusiastic and pro-active Sales and Customer Support Executive to help them shine in the market! If you have a knack for building relationships, cultivating business and love the buzz of closing a deal then this could be your perfect match.

What You'll Do:

• Represent the products with a deep understanding, showcasing how their solutions meet customer needs.
• Generate leads and nurture relationships by organising your daily schedule to connect with existing and potential clients.
• Prospect new customers, build rapport, and adapt your sales techniques based on real-time interactions.

Daily and Monthly Responsibilities:

• Manage interactions with retail and trade clients via phone, email, and face-to-face in our showroom.
• Maintain and enhance relationships with existing customers to provide exceptional service and identify new sales opportunities.
• Identify the right prospects, manage interactions, and make effective qualifying sales calls, ensuring you keep detailed notes and updates on accounts.
• Exhibit excellent product knowledge, offering solutions and handling objections like a pro!
• Keep the Sales Manager updated on your prospects, workload, and wins.
• Collaborate with Marketing and Product Development to achieve sales goals, highlighting potential new products or sectors

Who You Are:

• A quick learner with a positive attitude and strong people skills
• Someone who thrives in a fast-paced environment and is eager to contribute to our team's success.
• A natural communicator who enjoys building rapport and cultivating relationships.
• A lover of all things tech

No sales experience is necessary but excellent customer service , someone who loves being on the phone speaking to people and a driven, ambitious character is essential!

If you would like to find out more please call us on (phone number removed), apply online or email (url removed)

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

An exciting new opportunity has arisen working as a Customer Service Supervisor a national company who are experiencing a period of growth.

JOB TITLE: Customer Service Supervisor (Office Based)

LOCATION: Exeter

HOURS: Monday to Friday 8.30 am-4.30pm with an occcasional Sunday

SALARY : 28,000-30,000

BENEFITS: 22 days plus Bank Holidays increasing each year, free parking, profitability and sales bonus

THE ROLE: We are currently recruiting for the Exeter site of this national company. You will be joining a team who all support each other and laugh every day. This is a new role and an exciting opportunity to be integral part of the customer service team and fully support and coach a small team of 4 dedicated Customer Service Administrators. You will provide an office based link between customer and company in order to satisfy queries, record & resolve problems and ensure a high standard of customer care in accordance with our customer commitment.

Daily duties will include:

To oversee a team of four Customer Service Administrators

Coach and mentor the team and identify any training needs

To process all documentation correctly and maintain files and records according to procedures

To expand business/obtain appointments form customer base

To action messages received

To forward queries and keep managers, supervisors, colleagues informed as necessary

Assist with answering customer calls

Organise the work schedule for the customer service team including lunch cover and holiday requests

Respond to email enquires and general administrative tasks as per the needs of the team

The successful candidate:

• Excellent communication skills and telephone manner
• Strong customer service experience
• Computer skills and a willingness to learn
• A can do attitude where no job is too big or small
• A positive disposition and someone who enjoys a fun dynamic environment
• Ideally some supervisory experience but not essential

If you are interested in finding out more please apply online, email (url removed) or contact the office on (phone number removed).

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Total Contracted Hours: 37.5

An exciting new Customer Service Advisor opportunity at DX!

About Us

We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail!

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX we know our people are our foundation of success. We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities! Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise.

Why DX?

We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer-focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.

We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.

Role summary:

Our Customer Service Advisors live our customer promise - Delivered Exactly - by delighting our customers each and every time. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers. Working alongside our operational and account management teams you will be able to positively influence our customers' needs and resolve any potential issues.

Key responsibilities:

• Receive and handle all inbound, internal and external customer queries and manage through to resolution for specific customer accounts
• Action all customer queries in line with the required processes and service level agreements
• Work as part of a team to ensure great customer service delivery - every time
• Engage proactively with service centres to ensure customer requirements are received and actioned
• Recognise and deal with queries, requests and problems in line with our customer account requirements
• Identification and action of escalation issues
• Undertake any other customer account support duties as required

Benefits:

• Competitive Rates of Pay
• Company Funded Health Cash Plan
• Holidays: 20 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!

We look forward to hearing from you!

Acorn by Synergie is recruiting Customer Service Advisors to join a busy and supportive team on a temporary basis. These roles are initially for a minimum of 3 months, with the potential to become permanent depending on performance and business needs.

• Provide professional, high-quality email and live chat support to customers and partners.
• Represent the brand across social media channels, ensuring every interaction reflects outstanding customer care.

• Previous customer service experience (email, live chat, or social media preferred).
• Strong written communication skills.
• Proactive, friendly, and professional approach.
• Confidence using digital systems and multitasking in a fast-paced environment.

• Start Date: Monday 29th September.
• Interviews: Wednesday 24th September 2025, 6pm - 7pm.
• Training: Full-time in-office for 2 weeks (Mon-Fri).
• Hours After Training: 5 days out of 7, including one weekend day (preference for Sat or Sun can be noted, but not guaranteed).

If you're passionate about delivering exceptional service and want to join a supportive and forward-thinking team, apply today!

Acorn by Synergie acts as an employment business for the supply of temporary workers.

WHJS1_UKTJ

We are currently advertising for 12 months contracts across our New Business, Claims & Agency management teams.

At LV= Life and Pensions, we’re fully committed to ensuring that our customers trust us to protect their families, finances, and futures – that’s why we keep them at the heart of every decision we make. In fact, doing the right thing is what unites all 1,200 of our people, driving us forward as we shape tomorrow, together.
We are currently offering a hybrid working model (Full time office working until after an initial training period between 3-6 months) - so this would mean spending 3 days at our Exeter office, and the rest of your week from home - the best of both worlds!
You’ll work 37.5 hours per week (Monday to Friday between 9am-5pm). No weekend work. Overtime is available where there is a business requirement.

We offer a hybrid working model; however, your presence will be required in our Exeter office.  (Full time office working until after an initial training period of 6 months).

Salary is £24,570. Your salary will also have the potential to increase as you progress thought our career development framework when milestones are reached.

About You
We’re looking for people of all walks of life to join our team, who will be friendly, kind, ambitious, passionate, empathetic and caring! If you are all of those things, you’re who we’re looking for. We thrive on the benefit of everyone’s differences and love to learn from each other - being totally committed to equal opportunities opens up massive benefits, not just to our organisation and people, but also to our members and our products. Whoever you are, whatever you are and in whatever way you identify, you’re welcome here.
Within your role as part of our busy Customer Response Teams, you'll focus on maintaining contact with our customers, predominantly via telephone communication or by email.
You may be dealing with customers who are making claims on existing policies, meaning that some people you speak to will be bereaved and in need of our compassion and care. You may also be dealing with new policy creation by speaking with our team of Independent Financial Advisors, these conversations are crucial to providing the best possible experience for our new customers and driving our values into each conversation.
Some of these calls may be a little difficult, but we’ll always support you. You’ll be providing care and support to people during challenging points in their lives – your contact with them could have a really positive impact during an otherwise difficult time.
Our team is massively supportive and everyone around you will help each other. You’ll be trained and mentored to make sure you know the systems and processes inside out, as well as learning how to deal with the tougher scenarios. One thing we’re good at? Celebrating success and a job well done!
So if you enjoy being on the phones and are looking for a role where you can really make a difference and help others, this is it! Don’t miss your chance to join us!

Key Responsibilities
Whether you’re joining us from a similar role in Customer Services or looking to kick-start your career in this field, we want to speak to you. You’ll need to:
Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcare
Be a team player who enjoys working with others
Be compassionate and caring
Have great communication skills and a real talent for making customers feel special
Be a fantastic multi-tasker
Be able to use your initiative to solve problems and create solutions that delight our customers
Be good with words and numbers, and pay strong attention to detail
Be supportive, respectful, and courteous to all your new colleagues.
Although it can be tough dealing with calls of this nature, it is thoroughly rewarding being able to make one thing just that little bit easier for customers and their loved ones.

Rewards and Benefits
This role is a Band A in the LV= Structure.
At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers and we’ll reward you with an attractive, competitive salary and benefits package in exchange for your hard work, including:

• 26 days' holiday – which increases after two years’ service to 28 days (adjusted for shorter contracts).
• The opportunity to buy or sell up to five days’ holiday
• An annual bonus scheme based on company and personal performance
• Cycle to work scheme
• A competitive pension for which LV= Life and Pensions will double match the amount you pay, up to 14% - subject to National Minimum Wage requirements.
• You’ll receive up to 20% discount on our life products for you and your immediate family.
• Free parking is available on-site, offered on a first come first served basis
• We have a fantastic new coffee lounge where you can relax, socialise, and enjoy a delicious drink and snack.
• Free tea and coffee-making facilities are also available in the office, including dairy and dairy-free milk
• Free book-swap scheme for you to find what you love, whether it's a thrilling tale or romantic novel
• Access to on-site Mental Health first aiders and our free, 24-hour employee EAP helpline

Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.

We’re proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it’s right for you, our members and customers, and our business, then we’ll do everything we can to make it happen.

Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.

We have a great opportunity for a Customer Service Technician to join our team within Vistry Devon South West, based at our Exeter office, you will be required to travel to sites across the region. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5* builder status.  To assist office-based staff and offer technical advice regarding the remedial solutions, and where required carry out repairs, and complete works on time and within the first visit.

We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

• Competitive basic salary and annual bonus
• Company van
• Salary sacrifice car scheme available to all employees
• Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
• 2 Volunteering days per annum
• Private medical insurance, with employee paid cover
• Enhanced maternity, paternity and adoption leave
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Employee rewards portal with many more benefits…

• Behave in line with our company values – Integrity, Caring and Quality
• Delivering customer service excellence and best practice within a fast paced and challenging environment
• General carpentry, making good, painting and decoration, dry lining, tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors
• Knowledge of basic plumbing and an ability to diagnose basic plumbing issues
• Mastic and sealant skills to accord with the NHBC consistent approach to finishes
• A Keen eye for detail and final finish
• Able to engage and build positive working relationships with our customers and stakeholders to manage customer journey
• Excellent communication skills with an ability to remain calm under pressure
• Excellent time management, planning and prioritisation skills
• Full Driving license with a willingness to travel

Desirable…

• Formal carpentry qualification
• A background in construction / housebuilding
• Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1

• To carry out remedial works as deployed by the customer’s service team in occupied and unoccupied properties
• To organise and prioritise workload, and review defects lists to ensure that any materials required are collected prior to customer appointments.
• To complete works to a high standard of quality in line with NHBC/LABC/Premier, with a consistent approach to finishes, on time at the first visit
• Ad hoc duties on closed site and assist with any customer ready inspection works when required.
• To assist Area Manager and Partners to inspect and resolve End of Defect Period reported defects.
• Provide feedback on subcontractor quality issues.
• Work as part of a team and provide support to the Customer Service Manager and Coordinators.
• Carry out work in a safe, cost-effective manner and look for opportunities to reduce costs and improve standards.

We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. 

Join us in making Vistry.  

#LI-TP1

Sales & Customer Service Representative

DK Recruitment are currently working with a leadingtraining and apprenticeship provider in their search for a driven Sales & Customer Service professional.

We are looking for someone enthusiastic and organised to join theirteam. This is a varied role that blends proactive sales activity with excellent customer service, helping to grow existing accounts and increase thelearner base while ensuring employers and learners receive outstanding support.

Key Responsibilities

• Proactively engage with prospective learners and employers to promote trainingprogrammes.

• Respond to enquiries by phone, email, and in person, providing clear and accurate information.

• Build and maintain strong relationships with new and existing clients.

• Support learners through the sign-up and onboarding process, ensuring a smooth customer journey.

• Work closely with the delivery and support teams to ensure a seamless experience from enrolment to completion.

• Achieve sales and performance targets in line with business objectives.

• Maintain accurate records of interactions in CRM systems.

About You

• Experience in sales, customer service, or a related role (ideally within training, education, or recruitment).

• Excellent communication and interpersonal skills.

• Confidence in making outbound calls and engaging new clients.

• Strong organisational skills and attention to detail.

• Positive, motivated, and target-driven.

• A genuine interest in education, training, and helping people achieve their goals.