1140 Customer Service Representatives jobs in Exeter

• Demonstrate strong interpersonal and communication skills, with the ability to build trust and rapport with clients from diverse backgrounds.
• Possess a deep understanding of the challenges faced by individuals experiencing homelessness and a genuine passion for supporting their well-being.
• Exhibit excellent problem-solving and decision-making abilities, with the flexibility to adapt to changing client needs.
• Collaborate effectively with a multidisciplinary team, fostering a collaborative and supportive work environment.
• Maintain meticulous records and documentation, ensuring compliance with relevant policies and regulations.

• Relevant experience in a client-facing role, preferably within the social services or housing sector.
• A degree or equivalent qualification in a related field, such as social work, psychology, or community development.
• Proven track record of successfully managing and coordinating client services, with a focus on delivering positive outcomes.

Position: Help Desk Administrator

Location: Knowle, Bristol

Duration: Permanent

Salary: £25,500 based on a 37.5 hour week

We are looking for an experienced Help Desk Administrator for a full time, permanent position based in Knowle.

This position will be working within a team of Administrators that deal with the coordination of planned and reactive maintenance engineers throughout Bristol

The right person for this position will already have a strong administrative background with strong customer services skills. They need to be excellent communicators with experience talking to engineers and clients.

This is an administration position, however we would prefer this person to have some experience in co ordinating.

Requirements

• Strong Administration background
• Experience dealing with engineers would be an advantage
• Excellent IT skills
• Good communicator via phone and email
• Based in a commutable distance to Knowle
• Must be willing to work full time in the office. No remote working
• Experience in co ordinating would be a major advantage for this position

Package

• Basic salary based on a 37.5 hourweek
• 25 days holiday plus bank holidays
• Pension
• Free parking

If you are interested in this position, please send your CV or contact Wendy Evemy ASAP

SER-IN

We are currently looking for a Customer Service Coordinator to join the team!

Day to day you will spend 90% of your time on the phone, handling calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment. Our working environment is very fast paced and you will be making or receiving around 80 calls a day. You'll be working as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done.

The Role:

• Assist and manage incoming calls, answering any queries in a timely and professional manner
• Coordinating orders to be delivered, installed and collected by our Driver Technicians via phone call
• Order analysis by checking and identifying any errors made on online orders
• Invoicing and entering of orders via the online system
• General administration that supports daily activities and duties

What are we looking for?

• Strong experience in a similar busy and fast paced office environment
• Relevant telephone based customer service experience
• Good attention to detail and accuracy
• Previous administration and diary management experience
• Professional and confident manner on the telephone and through email
• Competent IT skills with Microsoft Office programmes and ability to learn new systems

What can we offer you?

• Monday - Friday 40 hours per week including Saturdays on a Rota Basis
• 25,468.10
• 40 hours per week
• Free parking
• Company Pension Scheme
• Life Assurance
• A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets

If you are interested apply now or for any further questions call Lauren on (phone number removed)

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

Temporary Customer Service Role Available in Lee Mill- PL21 area.

This role is to answer calls from customers, making outbound calls to customers providing updates and communicating with internal colleagues in other departments.

Candidates MUST be confident dealing with customers over the phone in a busy environment.

Candidates must be able to work in a busy environment and manage different tasks.

You must be computer literate with Microsoft Packages.

Hours are Monday- Friday 9am- 5pm.

Parking available on site.

Successful candidates must be a confident communicator and be available to start ASAP.

This is an ongoing temporary role.

COMJOB

Do you have outstanding customer service skills and excellent attention to detail? Are you looking to build great relationships with colleagues and customers alike? We have a fantastic role working for a successful manufacturing company who are looking for a Customer Service Coordinator to become a key-player in their business - if you are ready for your next opportunity, read on and apply today!

Job Title: Customer Service Coordinator

Location: Exeter

Salary: 27,000-30,000 dependant on experience

Hours: Monday-Thursday 9.00am-5.00pm and Fridays 8.00am-4.00pm

Benefits: 25 days holiday plus 8 Bank Holidays, free parking, Xmas shutdown, welcoming friendly environment and personal development opportunities!

The Company: A reputable manufacturing company, an industry leader in Devon, who specialise in taking a product from design brief all the way through to production, supporting the client every step of the way. Based at the Exeter site, you will work as part of a small, friendly team where you will be integral to their success.

The role: As the Customer Service Coordinator, you will be reporting to and working closely with the Customer Service Manager ensuring the clients enjoy a smooth, accurate and timely process with their orders. Using your outstanding customer service skills, you will deal with all client orders from conception to completion - raising orders, processing invoices, checking for any discrepancies and making sure they are fulfilled accurately and managing and resolving any issues that may arise in a friendly and professional manner.

Key Duties:

Customer order administration- order entry, sending order confirmations to customers, stock management along with any other part of the order process as required

Maintain customer stock levels

Progress any late deliveries and provide updates to the customer

Attend daily planning/update meetings with the Customer Service team

Coordinate the introduction of any new products through the relevant departments

Raise orders as required via the in-house system, checking the receipt of orders, and acknowledged by suppliers

Check all supplier order acknowledgments and amend relevant parts of the system if required

Generate daily customer sales invoices ensuring processing adheres to the specific customer requirements

Manage both incoming and outgoing post

Assist with monitoring and resolving of all supplier invoice and customer sales invoice queries raised by finance team

Prepare and submit month-end reports to the General Manager and finance team as required

General office duties including answering the telephone, office filing and archiving as required

As part of a small team, have the ability to undertake duties or tasks as required

About you:

• Previous customer service experience
• Excellent verbal and written communication skills
• Motivated to succeed and hardworking
• PC literate including Microsoft Office Suite
• Familiar with a manufacturing environment beneficial but not essential
• Able to prioritise and organise workload to meet tight deadlines
• The ability to work under pressure in a fast paced environment
• Attention to detail
• Great sense of humour!

To Apply: Please either apply online , email your CV to (url removed) or call (phone number removed) to speak to Vicky and discuss the role in more detail. This position is available immediately so do not delay!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Servicer Administrator - Exeter - Permanent or Temp to Perm - £25,074, Monthly Bonus, Immediate Start, 37.50 hours a week, Mon to Fri, 8.30 to 4.30 and 3.30 finish on Fridays.

Office Based role with the following benefits:

• 30 Days holiday
• Free Parking
• Share Saver Scheme
• Contributory Pension Scheme
• Staff Xmas Party and Summer BBQ
• Monthly Bonus Scheme

To work in a small and friendly Team providing an Excellent Customer Experience by providing Excellent Customer Service. Strong, Confident, Friendly communicator both Written and Oral, as dealing with customers that may have an enquiry, query regarding an order or pricing, delivery or unpaid invoice. Also to engage with internal department to resolve issue and to ensure all orders and correct and on time.

I.T Literate as all orders, client information and Payment details are entered correctly when creating new client accounts. Microsoft Office and will train on their CRM system.

To find out more please call Jackie Carson on (phone number removed) or send your CV to

(url removed)

Customer Service Coordinator

Exeter

Full time, Temp to Perm

Are you passionate about making a difference through excellent customer service?

gap personnel are recruiting for a Customer Service Coordinator for our client in Exeter, Devon.

What you’ll be doing:

In this fast-paced role, you’ll spend most of your day on the phone (around 80 calls a day) as the friendly first point of contact for service users, family members, and healthcare professionals. You’ll help coordinate the delivery, installation, and collection of essential community healthcare equipment — anything from walking frames to more complex beds and hoists.

Your daily responsibilities will include:
- Answering and managing incoming queries with care and professionalism
- Coordinating orders with our driver technicians
- Checking online orders for accuracy and processing them for invoicing
- Handling a range of general administrative tasks to keep everything running smoothly

What we’re looking for:

• Experience in a busy, high-volume office environment
• Confident telephone-based customer service skills
• Strong attention to detail and accuracy
• Previous admin and diary management experience
• Competence with Microsoft Office and ability to pick up new systems quickly
• A professional and friendly communication style

Hours & Pay:

Pay: £25,396.80 per annum

Hours: Monday – Friday, 40 hours per week including Saturdays on a Rota Basis

To Apply:

Click Apply or call (phone number removed).

Key skills; Office Administration, Customer Service, Microsoft, Order Processing, Complaints Handling.

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