1250 Customer Service Representatives jobs in Hereford

Client Services Manager

Location Ledbury

Fantastic Opportunity

Are you an experienced Client Services professional with a passion for people, sales, and relationship building? This is an exciting opportunity to join a leading care home in Ledbury as Client Services Manager , where you will play a key role in shaping the success and reputation of the Home.

The Role
As Client Services Manager, you will be responsible for driving occupancy through effective sales, marketing, and business development activities. You’ll be the first point of contact for prospective residents and their families, supporting them through the journey from enquiry to move-in, while ensuring exceptional service and care.

Your duties will include:

• Managing and progressing all new and ongoing enquiries to admission.
• Building strong relationships with prospective residents, families, and local referral partners.
• Leading external business development and networking activity to generate referrals.
• Managing the Home’s presentation standards, marketing events, and promotional activities.
• Supporting the Home Manager and senior team to achieve budgeted occupancy levels.
• Representing the Home at community and professional networking events.

About You
We’re looking for someone with:

• Strong consultative sales or customer relationship management experience.
• Excellent communication and presentation skills.
• Confidence in business development and networking.
• Organisational skills and attention to detail.
• The ability to work independently while being a visible and professional ambassador for the Home.
• Proficiency in Microsoft Office and the ability to use CRM systems.

Experience in healthcare, or related industries would be advantageous, but applications are also welcomed from candidates with a strong customer service or sales background.

What’s on Offer

• A fantastic opportunity to make a real difference in people’s lives.
• A rewarding role where no two days are the same.
• Competitive salary and benefits package.
• Supportive working environment with opportunities for professional growth.

Please send your cv in confidence to (url removed)

COM1

** Customer Support Advisors needed**

Worcester – Warndon

£12.88 per hour

Temporary, ongoing contract

Full-time, 40 hours per week (1-hour unpaid lunch, working 5 days out of 7)
Shifts between: Mon–Fri 7:00am–6:00pm | Sat 8:00am–5:00pm | Sun 9:00am–12:00pm

We’re seeking an enthusiastic customer service advisor to join a fast-paced team, working on a rolling rota (including 2 Saturdays and 1 Sunday across the cycle, never in the same weekend).

This role is all about delivering first-class service and being the first point of contact for customers, ensuring every interaction is handled with professionalism, care, and accuracy.

• Manage inbound and outbound calls, emails, and customer enquiries.

• Provide clear and accurate information on products, services, and company processes.

• Handle complaints effectively, demonstrating empathy and a solutions-focused approach.

• Log and update customer records in the CRM system with accuracy.

• Support customers with troubleshooting and problem-solving.

• Keep up to date with company policies and product knowledge to ensure consistent support.

• Work closely with colleagues across departments to resolve customer queries quickly.

• Identify customer needs, offering tailored solutions or escalating where necessary.

• Always follow company policies, compliance, and data protection standards.

• GCSE (or equivalent) in Maths & English, Grade C/4 or higher.

• Confident IT skills, particularly Microsoft Office; CRM/SAP knowledge desirable.

• Previous customer service or retail experience is beneficial.

• Excellent written and verbal communication skills.

• Strong problem-solving abilities and resilience under pressure.

• Organised, with the ability to juggle multiple tasks effectively.

• Detail-focused and accurate when handling information.

• A team player with a proactive, positive, and customer-first attitude.

Our client is a global leader in manufacturing, with the customer service team acting as a crucial link between the business and its customers. This is a fantastic long-term temporary role, with the potential for permanent opportunities for the right person.

Please contact Alex or Freddie on (phone number removed) for more infiormation or submit your CV and we will be in touch. 

Job Role : Customer Support Administrator

Location : Tewkesbury - Office Based.

Salary:  Up to £30,000

Contract: 10 month FTC – October Start Date

We have a great opportunity for a longstanding client of ours, located between Cheltenham and Tewkesbury, who are looking for a Customer Service Administrator to join their team. Ideally, they are looking for someone enjoys helping customers, has great attention to detail, and thrive in a fast-paced environment. You'll be part of the team providing excellent customer service to customers whilst processing and helping customers with orders. With a salary of up to £30,000 this is a great opportunity to be apart of a fantastic team.

Benefits:

• 25 Days holiday +

Job Role : Customer Support Administrator

Location : Tewkesbury - Office Based.

Salary: Up to £30,000

Contract: 10 month FTC – October Start Date

We have a great opportunity for a longstanding client of ours, located between Cheltenham and Tewkesbury, who are looking for a Customer Service Administrator to join their team. Ideally, they are looking for someone enjoys helping customers, has great attenti.

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Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Production Administrative

More About The Role
We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. 

We’re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. 

Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It’s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. 

Reporting into the Store Manager, you will also:

• Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store
li>Plan and organise current promotions or in-store events
• Listen and respond to our customers feedback and react accordingly
• Ensure market leading availability across the store
• Work with the other Managers in store to lead a supportive and performance driven department 
li>Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Motivate and lead colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resource is planned thoroughly

How do we say thank you? 

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

Want more?

Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family.  We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.

No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here.


More About You
Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

• You will need to be a great communicator who can share knowledge, experience and best practices
• You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
• You must be adaptable to change, whilst being able to challenge effectively
• As a Manager, you will actively listen to and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

 
More About Us
Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.

The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.

At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.

More About The Role

We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. 

We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. 

Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. 

Reporting into the Store Manager, you will also:

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
li>Listen and respond to our customers feedback and react accordingly
• Ensure market leading availability across the store.
• Work with the other Managers in store to lead a supportive and performance driven department 
li>Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resource is planned thoroughly

How do we say thank you? 

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

As part of our total rewards package we offer:

li>15% uncapped Morrisons discount for your household (both in store and online)
• 10% discount for a designated friend/family member
• 33 days annual leave
• Annual bonus scheme
• Healthcare/Wellbeing benefits including Aviva Digital GP
• Enhanced company pension contributions
• 4 x life assurance through our company pension scheme
• Enhanced maternity, paternity and adoption schemes
• Perks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchers
• Opportunity to purchase additional annual leave
• Subsidised staff canteen
• Free parking

More About You

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

• Experience of managing a team in a fast paced environment
• You will need to be a great communicator who can share knowledge, experience and best practices
• You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
• You must be adaptable to change, whilst being able to challenge effectively
• As a Manager, you will actively listen to and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

More About Us

Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.

The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.

At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.

• Flexible hours
• Career progression
• Paid holiday
• 25% discount on in store goods *exclusions apply
• Access to the Retail Trus.

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