1645 Customer Service Representatives jobs in Luton

We are currently recruiting for a temporary part time Client Services Finance Administrator for a Hatfield based organisation.

This is a temporary role for 2 to 3 months - maybe longer, with an immediate start required.

To work 3 days a week, Monday, Wednesday and Friday - these days are not negotiable - a total of 21 hours a week.

Working Hours: 9.00am to 5.00pm, all office based in Hatfield.

The main purpose of this role is to give administrative and basic bookkeeping support to the team and to ensure that all operations run smoothly.

Day to day responsibilities will include:

• Process payments and invoices and monitoring petty cash.
• Ensure all client records are maintained accurately and in a compliant fashion.
• Ensure that all client enquiries are keep up to date and processed promptly.
• Reconcile accounts and assist with budget tracking.
• Oversee office operations- manage supplies, equipment and manage basic maintenance tasks.
• Coordinated incoming and outgoing post, reception duties and meeting and greeting visitors.
• Record meeting minutes and prepare agendas for meetings.
• Work with colleagues to track and chase staff training - ensuring professional development stays on schedule.

Required Skills & Experience:

• Proven background in administrative support
• Empathic manner of working with vulnerable clients.
• Proficient in Microsoft Office, Word, Excel, Outlook and database systems.
• Comfortable in basic bookkeeping, invoice handling and reconciliations.
• Excellent communication skills - both written and oral.
• Able to prioritise with a good attention to detail.
• Good at maintaining confidentiality and a good understanding of data protection.

Excellent Benefits

Including weekly pay

28 days holiday

Access to Tate Rewards Scheme - including store discounts.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

We have some super opportunities available here for those looking for an entry level role, to develop your career in a top 100 independent Insurance Brokers. 

Reporting to the Client Support Manager, based at the companies Head Office in Bedford, you will be responsible for undertaking all mid-term adjustments (Changes mid-term to a customer’s policy) and queries received from existing clients and liaising with insurers.  

You will be pushed through a Graduate/ Academy role to become both proficient and qualified within the industry whilst working within a busy Client Services Department. You will also gain your Cert CII (certificate in insurance) qualification and will have access to internal and external coaching to assist in your progression. The company will provide a timetable to meet all departments within the business which will allow you a greater understanding of how each department contributes to their incredible stats. Our client has plenty of progressive routes available following graduation from the Client Services Department, all performance will be tracked via progress trackers which they will support you in completing.  You may begin your career here in their dedicated Client Services team, but the fluidity and flexibility of their Academy ensures that should you show the competence, drive and commitment to a career here, then there is no obstacle to movement to the Sales and Renewals teams, and ultimately to your graduation as a qualified specialist construction insurance consultant.

You will be trained to submit client insurance risk information to insurers for quotations to be issued to clients (online and offline submissions), competently use the company CRM system to ensure all records are  kept up to date, creating risk presentations , complete sub-contractor questionnaires for clients, Mid Term Adjustments for all policies and work closely with account handlers/insurers and build strong relationships across all departments of the business.

Salary and Benefits on offer:-

• £23k to £26k basic salary range
• 9.30am start time (9.30am -5pm)
• 20 days holiday a year, plus bank holidays and numerous additional days off over Christmas and New Year, which increases to 25 days after 5 years’ service
• Private Medical Insurance through Vitality after 2 years of service
• Critical Illness and Death in Service after 5 years’ service
• Fully funded Cert CII Education
• Modern offices loaded with facilities
• Free onsite Parking
• Regular company business and social events
• Dress down from March until October

We are currently recruiting for a temporary part time Client Services Finance Administrator for a Hatfield based organisation.

This is a temporary role for 2 to 3 months - maybe longer, with an immediate start required.

To work 3 days a week, Monday, Wednesday and Friday - these days are not negotiable - a total of 21 hours a week.

Working Hours: 9.00am to 5.00pm, all office based in Hatfield.

The main purpose of this role is to give administrative and basic bookkeeping support to the team and to ensure that all operations run smoothly.

Day to day responsibilities will include:

• Process payments and invoices and monitoring petty cash.
• Ensure all client records are maintained accurately and in a compliant fashion.
• Ensure that all client enquiries are keep up to date and processed promptly.
• Reconcile accounts and assist with budget tracking.
• Oversee office operations- manage supplies, equipment and manage basic maintenance tasks.
• Coordinated incoming and outgoing post, reception duties and meeting and greeting visitors.
• Record meeting minutes and prepare agendas for meetings.
• Work with colleagues to track and chase staff training - ensuring professional development stays on schedule.

Required Skills & Experience:

• Proven background in administrative support
• Empathic manner of working with vulnerable clients.
• Proficient in Microsoft Office, Word, Excel, Outlook and database systems.
• Comfortable in basic bookkeeping, invoice handling and reconciliations.
• Excellent communication skills - both written and oral.
• Able to prioritise with a good attention to detail.
• Good at maintaining confidentiality and a good understanding of data protection.

Excellent Benefits

Including weekly pay

28 days holiday

Access to Tate Rewards Scheme - including store discounts.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Wondering what's within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The M2 Customer Technical Support and Coordination Manager UK for Beckman Coulter Diagnostics is responsible for overseeing and managing the customer technical call center and dispatching operations, ensuring efficient and effective communication between our technical support teams and customers.
At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
This position is part of the Customer Care Organization and is based full-time onsite at our Amersham office in the United Kingdom
You will be a part of the CTS & Coordination European Team and report to the European Senior Manager Customer Technical Support and Coordination responsible for strategic leadership of the whole European team to enhance customer support and experience. If you thrive in a fast paced, customer centric role and want to work to build a world-class service organization-read on.
In this role, you will have the opportunity to:
+ Develop and implement support strategies, policies, and procedures to enhance the efficiency and effectiveness of Customer Technical call center & dispatching to guarantee the best customers' satisfaction.
+ To assist in improving customer service experience using Net Promoter Score (NPS) feedback and Voice of the Customer (VOC).
+ Drive the planning for engineers in terms on proactive and reactive activities.
+ Take ownership of customer issues, escalating if necessary. This includes regular communication with internal and external customers where required.
+ Foster a collaborative and high-performance culture within the team by analyzing and providing statistics for the CTS Team to improve objectives and set KPI's.
+ Drive a culture high performance and change management through developing talent, engagement, and D&I initiatives.
+ Keep ahead of industry developments and apply best practices to areas highlighted for improvement using associated DBS tools.
The essential requirements of the job include:
+ Bachelor's degree in a related field (e.g., Biomedical Engineering, Life Sciences,) or equivalent experience.
+ Minimum of 5 years of experience in technical support, with at least 3 years in a leadership or management role.
+ Strong leadership and team management skills, with the ability to motivate and develop team members.
+ Exceptional communication skills, both verbal and written, with the ability to effectively interact with customers, team members, and other stakeholders, fluent both English and one other European language.
+ Knowledge of regulatory standards and compliance requirements in the diagnostics industry.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
+ Ability to travel 25% travel, overnight, within territory or locations
It would be a plus if you also possess previous experience in:
+ Experience in the healthcare industry with multiple examples of successfully leading complex technical projects and teams with the ability to work independently and part of a team
+ Ability to "think out of the box" and express creative thinking and innovative ideas.
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
#LI-Onsite
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .

Bedford 1-2 days a week on site (hybrid)

Our client is looking for a Customer Support Engineer, this is a fantastic opportunity for someone passionate about solving technical challenges and delivering outstanding customer service.

Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with 1 or 2 days in the office and the chance to work with some of the most innovative tools in the industry.

Customer Support Engineer

Up to £28,000 per annum + benefits

The Role:

• Act as the first line of support for customer incidents, problems, and service requests.
li>Diagnose and troubleshoot technical issues, working across customer environments.
• Collaborate with internal resolver teams and escalate where needed to meet SLAs and KPIs.
• Provide an exceptional support experience via email, phone, and remote sessions.
• Mentor customers and help them better understand and manage their own systems.
• Deploy hotfixes, perform system upgrades, and support software rollouts.
• Maintain accurate records in the service management system.
• Participate in an on-call rota for out-of-hours support and occasional overtime for planned updates.

Experience & Skills:

• Strong technical troubleshooting experience especially within application support or similar roles.
• Confident supporting unified communications or contact centre platforms .
• Hands-on experience with Windows Server administration .
• Familiarity with telephony troubleshooting , networks, and endpoint diagnostics.
• Continuous residency in the UK for 3 or more years.

Desirable:

• A background supporting a proprietary software application.
• Experience working with unified communications solutions.
• Familiar with executing common administrative tasks on Microsoft Windows Server.
• Experienced in diagnosing telephony issues between networked endpoints.
• Role involving troubleshooting problems in collaboration with customers, B2B service desks and MSPs.

If this Customer Support Engineer role would be of interest please contact (url removed) for more information

Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Customer Support Executive

Location:  Watford, WD25

Hours:  Monday to Friday, 7:00am – 5:00pm with Alternate Saturdays from 7:00am – 1:00pm

Salary:  £32,000

The Role:
We’re looking for a dependable and customer-focused individual to join this family owned builders merchant at their Watford branch. You’ll be the first point of contact for customer enquiries and play a key role in making sure orders are processed smoothly and efficiently.

Benefits:

• Company Pension Scheme.
li>Free Breakfast
• Group Life Assurance.
• Staff Discount.
• Cycle to Work Scheme.
• Employee Assistance Programme.
• Long Service Awards.
• Annual Leave: 20 days plus bank holidays.
• Birthday Day Off.

Key Responsibilities:

• Respond to customer enquiries by phone, email and live chat
• Resolve issues quickly and professionally
• Process and allocate orders to branches
• Book collections and coordinate with couriers
• Report product or stock discrepancies
• Record product measurements and weights
• Carry out daily fraud checks
• Support general operations as needed

Requirements:

• Clear communication skills
• Strong problem-solving ability
• Organised and detail-oriented
• Comfortable working both in the office and on the shop floor when required
• A team player with a can-do attitude

Customer Service Support Officer required!
Salary: 12.21 per hour
Location: Bedford
Hours: Monday - Friday 9am - 5pm
Till October 2025 (will possibility of extension)

Job Purpose

To provide help and assistance to a diverse range of internal and external customers on a broad variety of Council services. To offer a high level of customer service resolving enquiries accurately and efficiently in the contact centre, mailroom or as a receptionist or floorwalker offering digital assistance to enable customers to access services online.

This is an in office-based role, where the successful candidate will be managing the reception desks in our Customer Service Hub or Borough Hall reception.
Cover for Reception and Mail room duties

Must have -

• Must have customer service experience
• Must have knowledge of Council services or be able to demonstrate the ability to learn the Council's policies and processes for a range of services
• Ability to learn bespoke IT and telephony systems including Microsoft Office packages, the internet and bespoke databases.
• Must demonstrate strong customer service skills with the ability to remain calm under pressure and deal empathetically with a wide range of customer enquiries.
• Need good command of oral and written English language with excellent communication and listening skills. Must have a demonstrated ability to resolve enquiries, explain policies and offer guidance in plain English.

Apply today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service Support Officer required!
Salary: £12.21 per hour
Location: Bedford
Hours: Monday - Friday 9am - 5pm
Till October 2025 (will possibility of extension)

Job Purpose

To provide help and assistance to a diverse range of internal and external customers on a broad variety of Council services. To offer a high level of customer service resolving enquiries accurately and efficiently in the contact centre, mailroom or as a receptionist or floorwalker offering digital assistance to enable customers to access services online.

This is an in office-based role, where the successful candidate will be managing the reception desks in our Customer Service Hub or Borough Hall reception.
Cover for Reception and Mail room duties

Must have -

• Must have customer service experience
• Must have knowledge of Council services or be able to demonstrate the ability to learn the Council's policies and processes for a range of services
• Ability to learn bespoke IT and telephony systems including Microsoft Office packages, the internet and bespoke databases.
• Must demonstrate strong customer service skills with the ability to remain calm under pressure and deal empathetically with a wide range of customer enquiries.
• Need good command of oral and written English language with excellent communication and listening skills. Must have a demonstrated ability to resolve enquiries, explain policies and offer guidance in plain English.

Apply today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Our client is seeking an experienced and customer-centric Senior Customer Support Specialist to join their dedicated support team in **Milton Keynes, Buckinghamshire, UK**. This role is vital in ensuring our clients receive exceptional service and timely resolutions to their queries. You will be responsible for handling complex customer issues, providing technical assistance, managing support queues, and contributing to the continuous improvement of our customer service operations.

Key responsibilities include:

• Managing and resolving escalated customer inquiries via phone, email, and chat in a professional and efficient manner.
• Providing in-depth technical support and troubleshooting for our products and services.
• Assisting customers with account management, billing inquiries, and general product information.
• Documenting customer interactions and resolutions accurately in the CRM system.
• Identifying recurring customer issues and providing feedback to product development and quality assurance teams.
• Training and mentoring new customer support representatives.
• Developing and updating support documentation, FAQs, and knowledge base articles.
• Proactively identifying opportunities to improve customer satisfaction and retention.
• Monitoring support performance metrics and contributing to team goals.
• Collaborating with other departments to ensure a seamless customer experience.

The ideal candidate will have a minimum of 3 years of experience in a customer service or technical support role, preferably within a technology-focused company. Excellent communication, active listening, and problem-solving skills are essential. A strong understanding of customer relationship management (CRM) software and helpdesk ticketing systems is required. The ability to explain technical concepts clearly to non-technical users is crucial. Experience in team leadership or training is a significant advantage. This hybrid role offers a flexible working environment, combining office-based team collaboration with the convenience of remote work.