1687 Customer Service Representatives jobs in Maidenhead
Client Services Executive
Posted today
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Location: Battersea (and remote working) = minimum 2 days in the office
Salary: 40-45k
Benefits: Private Medical Insurance + many more
Reports to: Head of Client Services
Hours of work: Full time
Are You Ready to Redefine Client Success?
Are you a client-focused professional with a passion for building lasting relationships, driving customer satisfaction and growing your managed revenue? You've mastered the art of understanding client needs and delivering exceptional service—but now, you're craving something more. A bigger challenge. A chance to be the trusted advisor who doesn't just solve problems, but anticipates them before they arise.
If your current role feels like reactive firefighting with no strategic impact, it's time for a change.
Welcome to Databarracks —where client partnership meets purpose.
The role
This is a chance to join our growing Client Services team. It’s our job to keep mission-critical IT systems online for our customers. You’ll be managing relationships with IT teams at some of the largest and most respected organisations in the UK and around the world.
Client Services Executive responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. You will also answer queries and identify and drive new business opportunities among existing customers. In this role, you will liaise with internal teams to improve the entire customer experience. You will be required to travel to client sites.
Key Responsibilities:
- Design and own the Client Services Plan
- Focus on retention and satisfaction of key clients as designated by Head of Sales (KPIs set against features of satisfaction)
- Own and drive the performance in the Customer Management System to ensure that, to an agreed level of KPI, of all customers are in ‘green’ status
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximise profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Assist with challenging client requests or issue escalations as needed
Skills That Will Set You Apart:
- A keen interest in both technology and client services
- A successful track record of working with customers and closing deals.
- Excellent written and verbal communication skills
- Master multitasker and priority juggler
- Quick learner and knowledge sharer
- Team player with a growth mindset
- Confident enough to ask for help—and wise enough to offer it
About Us:
- Databarracks is a leading IT Resilience provider based in South West London. We help businesses stay strong when disaster strikes—by protecting their tech and empowering their people. We’ve grown fast, won big, and stayed true to our small-company spirit: smart, driven, and fun.
- We recently acquired COOLSPIRiT , the UK’s largest Commvault Solution Provider. Based in Chesterfield, Databarracks is a powerhouse in data management and IT infrastructure—trusted by public and private sector giants alike.
- Now, we’re building something even bigger. And we want you to help lead the charge.
Graduate Client Services Associate
Posted 6 days ago
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One of the fastest-growing and most exciting financial service companies are looking for bright and motivated individuals to join their Client Service Team. Working as part of a dynamic and entrepreneurial team, Based in their Amersham Office, this company care passionately about two things - fantastic employee satisfaction and providing a service that our clients place real value on. As one of Eu.
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Customer Services / Client Services Executive
Posted 1 day ago
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Job Title: Customer Services Co-Ordinator
Location: Newbury
Salary: Up to 27k per annum (dependent on experience) + performance-based bonus
Job type: Full Time - Permanent (9am to 5pm Mon to Fri)
Kosnic Lighting have a fantastic opportunity for a talented Customer Services professional to join our exciting and growing company. This is your chance to utilise your extensive experience in a busy role where you'll be able to help and build relationships with customers. This is not a call centre environment but you must have an excellent telephone manner and high attention to detail.
About the role:
- The first point of contact for all customer queries
- Process orders accurately and in timely manner
- Ensure customers' experience with Kosnic is first class and liaise with other departments to deliver to customers' needs
- Utilise commercial sense and sales skills to upsell or cross sell where appropriate
- Provide support to the Key Account Manager and sales team
- Assist with processing debit and credit notes and handling customer requests and complaints
About you:
- A genuine passion for delivering excellent customer service and experience of working in a similar environment
- Excellent telephone manner, showing versatility in your approach to each customer
- Enjoys working in a small team
- Ability to remain calm under pressure
- Highly organised, flexible and willingness to learn about technical products
- Enjoys helping others and have a friendly personality
- Proficiency in Excel, Word and Outlook and working with data systems (Odoo)
- Strong organisational skills and methodical approach
- A 'can do' attitude is essential, along with the desire to help others and resolve issues
Experience in a customer service role within an electrical or lighting industry would be ideal, however, full training will be provided so an eagerness to deliver excellent service, learn and be motivated is more important.
Company is offering:
- Salary up to 27k (dependent on experience) and performance related bonus
- Starting holiday entitlement of 23 days plus Bank holidays increasing up to 27 days
- Private healthcare cover which includes dental and optical cashback
- Pension
- Contribution to gym membership
- Up to 3 chillax days a year (unpaid leave)
- Cycle to Work scheme
- Major discount on our cool company lighting products
- Free hot drinks
- Free parking
- We love to socialise and celebrate - Christmas party, Chinese New Year, and lots of eating generally
Additional Information:
- Please only apply if you live within travelling distance to Newbury.
- Candidates must have the right to work in the UK.
- Notice to all Recruitment Agencies - we do not require help with this vacancy, thank you.
Please click APPLY to submit your CV for this role.
Candidates with the relevant experience or job titles of: Customer Services Executive, Customer Service Representative, Customer Support, Customer Service Executive, Telemarketing, Account Management, Sales, Customer Services, Customer Service Consultant, Customer Service Administrator, , Customer Advisor, Customer Support, Business Support, Customer Service Advisor, Customer Service, Customer Services Officer will be considered for this role.
Customer Services / Client Services Executive
Posted today
Job Viewed
Job Description
Job Title: Customer Services Co-Ordinator
Location: Newbury
Salary: Up to £27k per annum (dependent on experience) + performance-based bonus
Job type: Full Time - Permanent (9am to 5pm Mon to Fri)
Kosnic Lighting have a fantastic opportunity for a talented Customer Services professional to join our exciting and growing company. This is your chance to utilise your extensive experience in a busy role wh.
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Client Services and Business Development Executive
Posted 2 days ago
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Client Services and Business Development Executive - Guildford
35,000 - 45,000 (Depending on Experience)
Are you passionate about building strong client relationships and driving business growth?
Do you thrive in a fast-paced environment where your ideas are valued, and your contributions make a real impact?
This role offers the opportunity to help shape and deliver impactful, client-focused strategies and initiatives that contribute to long-term growth in a professional services environment. Working closely with the Head of BD & Marketing, BD & Client Services Managers, and wider stakeholders, you'll play a key role in developing an integrated and strategic BD function, supporting both day-to-day operations and longer-term projects.
Company Benefits:
- Competitive salary + bonus scheme
- 5% employer pension contribution
- Private medical insurance
- Life assurance & permanent health insurance
- Travel allowance or parking reimbursement
- Cashback health scheme
Key Responsibilities:
- Support BD managers and senior stakeholders in delivering client and sector BD plans
- Assist in managing client development frameworks and key account programmes
- Contribute to client segmentation, planning, and prioritisation efforts
- Support the rollout of structured client listening and feedback programmes
- Assist in proposal and pitch processes
- Contribute to the delivery of campaigns, events, and targeted client communications
- Maintain and update client-facing collateral and support cross-selling initiatives
- Track market developments and identify opportunities to engage clients proactively
Experience and Skills Requirements
- Proven experience in business development within a professional services environment
- Strong client service mindset and a collaborative, solutions-focused approach
- Excellent organisational and project management skills
- Comfortable engaging with stakeholders at all levels
- Highly detail-oriented with the ability to manage multiple priorities
- Experience with CRM systems and BD tools is desirable
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Client Services and Business Development Executive
Posted 6 days ago
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Job Description
Client Services and Business Development Executive - Guildford
35,000 - 45,000 (Depending on Experience)
Are you passionate about building strong client relationships and driving business growth?
Do you thrive in a fast-paced environment where your ideas are valued, and your contributions make a real impact?
This role offers the opportunity to help shape and deliver impactful, client-focused strategies and initiatives that contribute to long-term growth in a professional services environment. Working closely with the Head of BD & Marketing, BD & Client Services Managers, and wider stakeholders, you'll play a key role in developing an integrated and strategic BD function, supporting both day-to-day operations and longer-term projects.
Company Benefits:
- Competitive salary + bonus scheme
- 5% employer pension contribution
- Private medical insurance
- Life assurance & permanent health insurance
- Travel allowance or parking reimbursement
- Cashback health scheme
Key Responsibilities:
- Support BD managers and senior stakeholders in delivering client and sector BD plans
- Assist in managing client development frameworks and key account programmes
- Contribute to client segmentation, planning, and prioritisation efforts
- Support the rollout of structured client listening and feedback programmes
- Assist in proposal and pitch processes
- Contribute to the delivery of campaigns, events, and targeted client communications
- Maintain and update client-facing collateral and support cross-selling initiatives
- Track market developments and identify opportunities to engage clients proactively
Experience and Skills Requirements
- Proven experience in business development within a professional services environment
- Strong client service mindset and a collaborative, solutions-focused approach
- Excellent organisational and project management skills
- Comfortable engaging with stakeholders at all levels
- Highly detail-oriented with the ability to manage multiple priorities
- Experience with CRM systems and BD tools is desirable
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
Client Services Executive(Finance Systems) to £33,000
Posted 6 days ago
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Location: East Sheen / Mortlake
Hours: 08.0-17.00/ 09.00- 18.00
We are currently recruiting for a Client Services Executive to join a small but friendly team within a growing company that provides specialist investment systems and tools to clients in the finance and banking sector. Due to continued growth and product expansion, the business is looking to strengthen its client-facing operations team.
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UK Customer Technical Call Center Manager
Posted 3 days ago
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At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.
The M2 Customer Technical Support and Coordination Manager UK for Beckman Coulter Diagnostics is responsible for overseeing and managing the customer technical call center and dispatching operations, ensuring efficient and effective communication between our technical support teams and customers.
At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.
This position is part of the Customer Care Organization and is based full-time onsite at our Amersham office in the United Kingdom
You will be a part of the CTS & Coordination European Team and report to the European Senior Manager Customer Technical Support and Coordination responsible for strategic leadership of the whole European team to enhance customer support and experience. If you thrive in a fast paced, customer centric role and want to work to build a world-class service organization-read on.
In this role, you will have the opportunity to:
+ Develop and implement support strategies, policies, and procedures to enhance the efficiency and effectiveness of Customer Technical call center & dispatching to guarantee the best customers' satisfaction.
+ To assist in improving customer service experience using Net Promoter Score (NPS) feedback and Voice of the Customer (VOC).
+ Drive the planning for engineers in terms on proactive and reactive activities.
+ Take ownership of customer issues, escalating if necessary. This includes regular communication with internal and external customers where required.
+ Foster a collaborative and high-performance culture within the team by analyzing and providing statistics for the CTS Team to improve objectives and set KPI's.
+ Drive a culture high performance and change management through developing talent, engagement, and D&I initiatives.
+ Keep ahead of industry developments and apply best practices to areas highlighted for improvement using associated DBS tools.
The essential requirements of the job include:
+ Bachelor's degree in a related field (e.g., Biomedical Engineering, Life Sciences,) or equivalent experience.
+ Minimum of 5 years of experience in technical support, with at least 3 years in a leadership or management role.
+ Strong leadership and team management skills, with the ability to motivate and develop team members.
+ Exceptional communication skills, both verbal and written, with the ability to effectively interact with customers, team members, and other stakeholders, fluent both English and one other European language.
+ Knowledge of regulatory standards and compliance requirements in the diagnostics industry.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
+ Ability to travel 25% travel, overnight, within territory or locations
It would be a plus if you also possess previous experience in:
+ Experience in the healthcare industry with multiple examples of successfully leading complex technical projects and teams with the ability to work independently and part of a team
+ Ability to "think out of the box" and express creative thinking and innovative ideas.
At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
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Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Help Desk / Service Desk Support - Office365, TCP, AD, SLA
Posted 6 days ago
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Help Desk / Service Desk Support - Office365, TCP, AD, SLAs
New Permanent opportunity for someone with 1st / 2nd / 3rd line support experience to join our clients Service Desk Team based in Surrey.
Experience of support across an IT Infrastructure is needed (from Windows to Networking to End Users)
The role will involve working on a shift rota that will also include evenings and weekends (not every weekend though!) but this will offer working flexibility too.
No visa sponsorship on offer.
Candidates must live within commuting distance of the Guildford / Dorking area.
To start asap.
Please contact Karen in the first instance