1076 Customer Service Representatives jobs in Northampton

Role: Graduate Client Services Administrator

Location: Bedford

Hours: Monday – Friday 9.30am – 5pm.

Salary: £23,000 - £26,000

My Client is a Top 100 UK Independent broker specialising in the commercial insurance industry that has a refreshingly positive and enthusiastic perspective on how to win and retain business and offers a lively working environment to match. We are now recruiting graduates or people wanting to begin a career within insurance as client services administrators! This is an entry level role so you must be keen and willing to learn!

What’s in it for you?

• 9.30am start time (9.30am -5pm)
• 20 days holiday a year, plus bank holidays and numerous additional days off over Christmas and New Year, which increases to 25 days after 5 years’ service
• Private Medical Insurance through Vitality after 2 years of service
• Critical Illness and Death in Service after 5 years’ service
• Fully funded Cert CII Education
• Modern offices loaded with facilities
• Free onsite Parking
• Regular company business and social events
• Dress down from March until October

What will you be doing in the Graduate Client services administrator role?

• Submit client insurance risk information to insurers for quotations to be issued to clients
• Competently use the company CRM system and ensure all records are kept up to date
• Creating risk presentations
• Complete sub-contractor questionnaires for clients
• Mid Term Adjustments for all policies
• Work closely with account handlers/insurers and build strong relationships across all departments
• Invoicing client’s mid term
• Compliance auditing

What we would like from you:

• Keen and willing to learn
• Microsoft office skills
• Attention to detail
• Enthusiastic persona with the desire to succeed

Apply now for more information!

BEDFORDPERM

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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

We have some super opportunities available here for those looking for an entry level role, to develop your career in a top 100 independent Insurance Brokers. 

Reporting to the Client Support Manager, based at the companies Head Office in Bedford, you will be responsible for undertaking all mid-term adjustments (Changes mid-term to a customer’s policy) and queries received from existing clients and liaising with insurers.  

You will be pushed through a Graduate/ Academy role to become both proficient and qualified within the industry whilst working within a busy Client Services Department. You will also gain your Cert CII (certificate in insurance) qualification and will have access to internal and external coaching to assist in your progression. The company will provide a timetable to meet all departments within the business which will allow you a greater understanding of how each department contributes to their incredible stats. Our client has plenty of progressive routes available following graduation from the Client Services Department, all performance will be tracked via progress trackers which they will support you in completing.  You may begin your career here in their dedicated Client Services team, but the fluidity and flexibility of their Academy ensures that should you show the competence, drive and commitment to a career here, then there is no obstacle to movement to the Sales and Renewals teams, and ultimately to your graduation as a qualified specialist construction insurance consultant.

You will be trained to submit client insurance risk information to insurers for quotations to be issued to clients (online and offline submissions), competently use the company CRM system to ensure all records are  kept up to date, creating risk presentations , complete sub-contractor questionnaires for clients, Mid Term Adjustments for all policies and work closely with account handlers/insurers and build strong relationships across all departments of the business.

Salary and Benefits on offer:-

• £23k to £26k basic salary range
• 9.30am start time (9.30am -5pm)
• 20 days holiday a year, plus bank holidays and numerous additional days off over Christmas and New Year, which increases to 25 days after 5 years’ service
• Private Medical Insurance through Vitality after 2 years of service
• Critical Illness and Death in Service after 5 years’ service
• Fully funded Cert CII Education
• Modern offices loaded with facilities
• Free onsite Parking
• Regular company business and social events
• Dress down from March until October

We have some super opportunities available here for those looking for an entry level role, to develop your career in a top 100 independent Insurance Brokers. 

Reporting to the Client Support Manager, based at the companies Head Office in Bedford, you will be responsible for undertaking all mid-term adjustments (Changes mid-term to a customer’s policy) and queries received from existing clients and liaising with insurers.  

You will be pushed through a Graduate/ Academy role to become both proficient and qualified within the industry whilst working within a busy Client Services Department. You will also gain your Cert CII (certificate in insurance) qualification and will have access to internal and external coaching to assist in your progression. The company will provide a timetable to meet all departments within the business which will allow you a greater understanding of how each department contributes to their incredible stats. Our client has plenty of progressive routes available following graduation from the Client Services Department, all performance will be tracked via progress trackers which they will support you in completing.  You may begin your career here in their dedicated Client Services team, but the fluidity and flexibility of their Academy ensures that should you show the competence, drive and commitment to a career here, then there is no obstacle to movement to the Sales and Renewals teams, and ultimately to your graduation as a qualified specialist construction insurance consultant.

You will be trained to submit client insurance risk information to insurers for quotations to be issued to clients (online and offline submissions), competently use the company CRM system to ensure all records are  kept up to date, creating risk presentations , complete sub-contractor questionnaires for clients, Mid Term Adjustments for all policies and work closely with account handlers/insurers and build strong relationships across all departments of the business.

Salary and Benefits on offer:-

• £23k to £26k basic salary range
• 9.30am start time (9.30am -5pm)
• 20 days holiday a year, plus bank holidays and numerous additional days off over Christmas and New Year, which increases to 25 days after 5 years’ service
• Private Medical Insurance through Vitality after 2 years of service
• Critical Illness and Death in Service after 5 years’ service
• Fully funded Cert CII Education
• Modern offices loaded with facilities
• Free onsite Parking
• Regular company business and social events
• Dress down from March until October

Customer Support Manager

South Midlands Region, Northampton, NN4 9BS

Competitive salary + attractive benefits

At Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are also creating a better working environment for our people. We create better places where people and planet prosper. 

We are looking to recruit a Customer Support Manager to join our team in the South Midlands region.  The role of the Customer Support Manager is to manage the customer experience of our new clients’ post completion, carry out inspection works to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites.

RESPONSIBILITIES:

• To be the owner of the customer journey post completion, delivering a world class customer experience.
li>Utilise the pre-completion checklist to ensure that all new homes are at the quality standard Miller Homes, our customers and the New Homes Quality Code.
• Communicate with customers after their move in, to ensure they have no concerns and are settling into their new home seamlessly
• To meet and carry out a fair analysis of defects reported by our customers and ensure work is attended to within the timescales agreed and in accordance with the service level agreements in place

REQUIREMENTS:

• Understanding of the New Homes Quality Code
• General knowledge of NHBC Technical Requirements/Guidelines is essential
• Must have a natural and engaging style of communication, with a passion and desire for customer interaction and the ability to build trust with customers and contractors alike
• Able to deal with difficult customers, clients and situations calmly and professionally

WHAT WE OFFER:

• Competitive basic salary
• 26 days annual leave + public holidays + your birthday off
• Opportunity to earn 10% bonus
• Company car or car allowance of £5,000

Customer Service Support Officer required!
Salary: 12.21 per hour
Location: Bedford
Hours: Monday - Friday 9am - 5pm
Till October 2025 (will possibility of extension)

Job Purpose

To provide help and assistance to a diverse range of internal and external customers on a broad variety of Council services. To offer a high level of customer service resolving enquiries accurately and efficiently in the contact centre, mailroom or as a receptionist or floorwalker offering digital assistance to enable customers to access services online.

This is an in office-based role, where the successful candidate will be managing the reception desks in our Customer Service Hub or Borough Hall reception.
Cover for Reception and Mail room duties

Must have -

• Must have customer service experience
• Must have knowledge of Council services or be able to demonstrate the ability to learn the Council's policies and processes for a range of services
• Ability to learn bespoke IT and telephony systems including Microsoft Office packages, the internet and bespoke databases.
• Must demonstrate strong customer service skills with the ability to remain calm under pressure and deal empathetically with a wide range of customer enquiries.
• Need good command of oral and written English language with excellent communication and listening skills. Must have a demonstrated ability to resolve enquiries, explain policies and offer guidance in plain English.

Apply today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service Support Officer required!
Salary: 12.21 per hour
Location: Bedford
Hours: Monday - Friday 9am - 5pm
Till October 2025 (will possibility of extension)

Job Purpose

To provide help and assistance to a diverse range of internal and external customers on a broad variety of Council services. To offer a high level of customer service resolving enquiries accurately and efficiently in the contact centre, mailroom or as a receptionist or floorwalker offering digital assistance to enable customers to access services online.

This is an in office-based role, where the successful candidate will be managing the reception desks in our Customer Service Hub or Borough Hall reception.
Cover for Reception and Mail room duties

Must have -

• Must have customer service experience
• Must have knowledge of Council services or be able to demonstrate the ability to learn the Council's policies and processes for a range of services
• Ability to learn bespoke IT and telephony systems including Microsoft Office packages, the internet and bespoke databases.
• Must demonstrate strong customer service skills with the ability to remain calm under pressure and deal empathetically with a wide range of customer enquiries.
• Need good command of oral and written English language with excellent communication and listening skills. Must have a demonstrated ability to resolve enquiries, explain policies and offer guidance in plain English.

Apply today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Customer Service Support Officer required!
Salary: £12.21 per hour
Location: Bedford
Hours: Monday - Friday 9am - 5pm
Till October 2025 (will possibility of extension)

Job Purpose

To provide help and assistance to a diverse range of internal and external customers on a broad variety of Council services. To offer a high level of customer service resolving enquiries accurately and efficiently in the contact centre, mailroom or as a receptionist or floorwalker offering digital assistance to enable customers to access services online.

This is an in office-based role, where the successful candidate will be managing the reception desks in our Customer Service Hub or Borough Hall reception.
Cover for Reception and Mail room duties

Must have -

• Must have customer service experience
• Must have knowledge of Council services or be able to demonstrate the ability to learn the Council's policies and processes for a range of services
• Ability to learn bespoke IT and telephony systems including Microsoft Office packages, the internet and bespoke databases.
• Must demonstrate strong customer service skills with the ability to remain calm under pressure and deal empathetically with a wide range of customer enquiries.
• Need good command of oral and written English language with excellent communication and listening skills. Must have a demonstrated ability to resolve enquiries, explain policies and offer guidance in plain English.

Apply today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Part-Time Customer Services & Partner Liaison – Near Corby
Location: Near Corby, Northamptonshire (Hybrid working available but mainly office based)
Working Hours: Part-Time, 3 full days per week
Type: Permanent
Salary: £22,000 – £6,000 pro rata (DOE & proximity to office)
Start Date: ASAP

Join a Growing Health & Wellness Brand!
Are you a people person with a passion for great service and building lasting relationships? Want to be part of a vibrant, growing business in the organic health and wellness sector?
We’re working with our esteemed client, a premium provider of organic superfood juices sold across the UK and Europe. As they expand their online and affiliate networks, they are looking for a Customer Services & Partner Liaison professional to join their team part-time (3 days/week).
This is a fantastic opportunity to work with a dynamic brand at the forefront of health innovation, offering a flexible hybrid working model and the chance to make a real impact in a close-knit team.

Key Responsibilities:

Customer Support (UK & Europe):
Handle orders and enquiries from individual customers, affiliates, and wholesale partners
Provide outstanding service across both English and German-speaking regions (if applicable)
Make proactive calls for upselling, customer retention, and feedback collection
Manage and resolve complaints with professionalism and care

Affiliate & Partner Development:
Help grow the affiliate and partner network across the UK, Germany, and Europe
Reach out to potential partners—bloggers, SPAs, wellness centres, influencers—via phone and social media
Support recruitment campaigns and contribute to lead generation
Collaborate with marketing and ops for campaign delivery

Internal Collaboration:
Share customer insights for service and product improvements
Provide cross-departmental support during busy periods
Contribute creative ideas from customer feedback

Ideal Candidate:
Fluent in English (other languages would be a bonus but not essential)
Experience in customer service and/or sales roles
Friendly, confident phone manner and excellent communication skills
Highly organised and self-motivated, with strong attention to detail
Comfortable using email, Excel, Word, PowerPoint, Instagram, LinkedIn, etc.
Proactive mindset and a passion for delivering solutions
Interest in health, nutrition or wellness is a bonus!

What’s on Offer:
Competitive pro-rata salary (£22–26K) r>3-day working week with hybrid flexibility
A role with purpose – work with a brand focused on health & wellbeing
Close-knit, collaborative team environment
Office location: Near Corby, Northamptonshire
Direct reporting line to the Customer Service & Partner Liaison Manager

How to Apply:
To apply or find out more, contact:
Angela Bailey @ Interaction Recruitment 
email: (url removed)
Mobile: (phone number removed)