Customer Service Advisor

Hempsted, South West £25396 Annually MDE Consultants Ltd

Posted 3 days ago

Job Viewed

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Job Description

permanent

Customer Service Advisor – Full Time
Salary: £25,396.80 per annum
Location: The Oil Depot, Spinnaker Road, Hempsted, Gloucester, GL2 5FD

“Be the first voice our customers hear and the support they can rely on.”

  What’s in it for you
  • 22 days holiday plus bank holidays

  • Discretionary annual bonus

  • 2x annual salary life cover

  • Company pension scheme

  • Cycle to work scheme

  • Employee Assistance Programme

  • Eye-care scheme

  • Retail discounts

  • Free on-site parking

  • Full training and ongoing development

  The Role
  • 40 hours per week (Monday to Friday, 8:00am – 5:00pm, with 1 hour unpaid lunch)

  • Fully office-based

  • Saturday mornings required on a rota basis (3 hours, paid at overtime rate)

  • First-line telephone response to customer calls

  • Take and process fuel orders for delivery

  • Raise and transfer tickets to relevant depots

  • Take payments over the phone

  • Direct calls to the appropriate departments

  • Support with repeat and group orders

  • Provide cover and assist with other duties as required

  • Regular communication with internal teams

  About You
  • Previous customer service experience (essential)

  • Inbound telephone experience (desirable)

  • Strong administrative and IT skills

  • Excellent communication skills, both verbal and written

  • Highly organised with the ability to prioritise effectively

  • Awareness of data protection principles

  • Able to work under pressure and manage own workload

  • Keen to learn and progress within the role

If you’re enthusiastic, customer-focused, and ready to take on a varied role, we’d love to hear from you.

Apply today to become a Customer Service Advisor.

This advertiser has chosen not to accept applicants from your region.

Customer Service Administrator

Gwent, Wales £24570 Annually Vibe Recruit

Posted 5 days ago

Job Viewed

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Job Description

permanent

Customer Service Administrator - Billing

On-site, 5 days per week | Cwmbran, Wales

We're looking for a Customer Service Administrator (Billing) to support our client's customers with airtime billing, SIM management, and order processing. You'll handle enquiries, maintain accurate records, and work with internal teams to deliver excellent service.

Key Responsibilities

  • Manage billing enquiries, SIM renewals, and invoice processing.

  • Support customer enquiries via email, phone, and service desk.

  • Maintain accurate records, contracts, and internal systems.

  • Assist with troubleshooting, ticket management, and customer updates.

  • Collaborate with Finance, Sales, and Service teams to resolve issues.

About You

  • Strong admin background with attention to detail.

  • Excellent communication and customer service skills.

  • Organised, adaptable, and proactive in problem-solving.

  • Confident with Microsoft Office; billing/telecoms experience is a plus.

If interested please click apply today!

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

This advertiser has chosen not to accept applicants from your region.

Sales/Customer Service

Barnwood, South West Inc Recruitment

Posted 9 days ago

Job Viewed

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Job Description

permanent

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry.

Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee plus commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Hempsted, South West £14 Hourly Precision People

Posted 18 days ago

Job Viewed

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Job Description

temporary
Customer Service Advisor
Fixed Term Contract - Maternity Cover
Office-Based Role
Gloucester GL4 0EB
£13.53 per hour
Day Shifts, Monday-Friday

Are you experienced in delivering exceptional customer service and confident in liaising with customers? If so, read on; this opportunity could be the perfect fit for you.


The Customer Service Advisor will be a key part of a growing team, providing front-line support within the UK Sales and Service Organisation. The successful candidate will assist customers across multiple channels, ensuring exceptional service is consistently delivered.

Key Responsibilities & Tasks: Customer Service Advisor:
  • Handle customer service duties via telephone and email
  • Process sales orders, returns, and credits
  • Manage order and credit processing
  • Handle enquiries related to: Deliveries, Orders, Discounts, Part numbers, Pricing, Product specifications, Complaints.
  • Liaise with warehouse and transport teams to resolve delivery and stock issues
  • Support Sales Team/Account queries

Required Skills:
  • Customer service experience via telephone and email
  • Strong customer focus and excellent service skills
  • Team player with the ability to work independently
  • Computer literate and experienced using CRM software/ MS Office (Excel, Word, Outlook)
  • Calm and professional telephone manner
  • Effective communication and interpersonal skills
  • Commutable to the Gloucester postcode on a daily basis
  • Competent using multiple systems
  • Proactive approach to problem-solving and business operations

Package
  • £13.53 per hour 
  • 37.5 hours Monday-Friday 8:30-5pm (1 hour lunch break)
  • 12-month fixed-term contract - maternity cover

Interested? To apply for this Customer Service Advisor position, here are your two options:
  1. "This is the job for me! When can I start?" - Call now and let’s talk through your experience. Ask for Emma Gimore (phone number removed) between 7.30am - 4.30pm.
  2. "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system.
PPDEL
This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Hempsted, South West MDE Consultants Ltd

Posted today

Job Viewed

Tap Again To Close

Job Description

full time

Customer Service Advisor – Full Time
Salary: £25,396.80 per annum
Location: The Oil Depot, Spinnaker Road, Hempsted, Gloucester, GL2 5FD

“Be the first voice our customers hear and the support they can rely on.”

  What’s in it for you
  • 22 days holiday plus bank holidays

  • Discretionary annual bonus

  • 2x annual salary life cover

  • Company pension scheme

  • Cycle to work scheme

  • Employee Assistance Programme

  • Eye-care scheme

  • Retail discounts

  • Free on-site parking

  • Full training and ongoing development

  The Role
  • 40 hours per week (Monday to Friday, 8:00am – 5:00pm, with 1 hour unpaid lunch)

  • Fully office-based

  • Saturday mornings required on a rota basis (3 hours, paid at overtime rate)

  • First-line telephone response to customer calls

  • Take and process fuel orders for delivery

  • Raise and transfer tickets to relevant depots

  • Take payments over the phone

  • Direct calls to the appropriate departments

  • Support with repeat and group orders

  • Provide cover and assist with other duties as required

  • Regular communication with internal teams

  About You
  • Previous customer service experience (essential)

  • Inbound telephone experience (desirable)

  • Strong administrative and IT skills

  • Excellent communication skills, both verbal and written

  • Highly organised with the ability to prioritise effectively

  • Awareness of data protection principles

  • Able to work under pressure and manage own workload

  • Keen to learn and progress within the role

If you’re enthusiastic, customer-focused, and ready to take on a varied role, we’d love to hear from you.

Apply today to become a Customer Service Advisor.

This advertiser has chosen not to accept applicants from your region.

Sales/Customer Service

Barnwood, South West Inc Recruitment

Posted today

Job Viewed

Tap Again To Close

Job Description

full time

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales and marketing industry.

Within this opportunity you will be working alongside the best sales and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, brand awareness fee plus commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

This advertiser has chosen not to accept applicants from your region.

Customer Service Coordinator

Mitcheldean, South West UnitedHealth Group

Posted 12 days ago

Job Viewed

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Job Description

**Customer Service Coordinator - Mitcheldean**
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**
**About the Role:**
At UnitedHealth Group and Optum, we want to make healthcare work better for everyone. This depends on hiring the best and brightest. With a thriving ecosystem of investment and innovation, our business in Ireland is constantly growing to support the healthcare needs of the future.
Our teams are at the forefront of building and adapting the latest technologies to propel healthcare forward in a way that better serves everyone. With our hands at work across all aspects of health, we use the most advanced development tools, AI, data science and innovative approaches to make the healthcare system work better for everyone.
**Working Schedule** :
This is a full-time position with standard working hours Monday to Friday with 3 days onsite.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin and telecommuting from a home-based office in a hybrid work model._
**Primary Responsibilities of a Customer Service Coordinator:**
+ Process RFQ's received from Project Clients/Projects/External Clients ensuring all details are correct and information is described and recorded on the quote
+ When a quote has been approved facilitate the processing of the order through to close status, liaising with warehouse, purchasing and accounts as required
+ Liaise with Clients regarding their orders throughout the process
+ Invoice Clients for their orders once complete and received
+ Required to comply with all company procedures and to report any deviations/non-conformances
+ Required to comply with Good Distribution Practices for Medicinal Products and to report any deviations/non-conformances
+ Carry out delegated duties (duties delegated by the Responsible Person) and provide reports as required
+ Complete MAP goals in line with Medekit goals/vision plans, proactively contributing to performance and sales targets
+ To assist with, and deputise for, all responsibilities of the Client Relations Manager in her absence and conduct other operational and logistical duties as required
_You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in._
**Required Qualifications:**
+ High school completion (or higher) or equivalent experience
+ Demonstrated competency with use of all Microsoft Office Applications and computer and typing skills
**Soft Skills:**
+ Have a strong attention to detail and awareness of the importance of accuracy and following processes
+ Able to work collaboratively across all parts of the organisation and build strong internal relationships
+ Ability to effectively problem-solve
+ Excellent communication skills with a professional presence, friendly demeanour, and excellent customer service skills
**Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.**
_All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy._
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. © 2023 UnitedHealth Group. All rights reserved._
#RPO #BBMEMEA
This advertiser has chosen not to accept applicants from your region.
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About the latest Customer service representatives Jobs in Ross on Wye !

Customer Service Advisor

GL2 5FD Gloucester, South West MDE Consultants Ltd

Posted today

Job Viewed

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Job Description

permanent

Customer Service Advisor Full Time
Salary: £25,396.80 per annum
Location: The Oil Depot, Spinnaker Road, Hempsted, Gloucester, GL2 5FD

Be the first voice our customers hear and the support they can rely on.

Whats in it for you
  • 22 days holiday plus bank holidays

  • Discretionary annual bonus

  • 2x annual salary life cover

  • Company pension scheme

  • Cycle to work scheme

  • Employee Assistance Programme

  • Eye-care scheme

  • Reta.


WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Gloucestershire, South West Get Staffed Online Recruitment

Posted today

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Job Description

permanent

Customer Service Advisor - Join a Growing Fintech Team!

Location: Home-based (UK)

Salary: £24,000 - £26,000 dependent on experience

Benefits - 25 days + Bank Holidays, laptop, phone, flexible working, work from home, supportive team with a positive culture, exciting growing company

Our Client

Our client own and run two leading fintech platforms, widely recognised as best-in-class within the Home Improv.


WHJS1_UKTJ

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Customer Service Advisor

NP20 1TE Gwent, Wales JM Selection Ltd

Posted today

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Job Description

permanent

Client Engagement Agent

Job Role

Responsible for successful communication channels and points of contact between the firm and its customers as well as development of client engagement and retention via actively promoting firms services to maximise client reach, whilst maintaining quality standards and performing well against KPIs.

Role Responsibilities

  • To ensure a smooth process in handling all of the.


WHJS1_UKTJ

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