Client Services Team Leader

Gloucester, South West pib Group

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permanent
Client Services Team Leader

We currently have a very exciting opportunity for an experienced Team Leader to join our Commercial Enterprise Unit.

The business unit is an integral part of our Specialty division that provides an advisory broker service to commercial and consumer clients across the UK and specialises in providing a first-class professional service to small business owners, responsible.
















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Customer Service Administrator

Gwent, Wales £25000 - £27000 Annually Sigma Recruitment

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Job Description

permanent

Customer Service Administrator needed - Secure role supporting the commercial team.

Tired of job uncertainty? We are partnering with a stable, growing business seeking a talented Customer Service Administrator to join their close-knit team.

What makes this opportunity stand out?

Picture yourself in a role where your organisational skills make a difference. You will provide key administrative support to a successful commercial team, ensuring everything runs smoothly, while enjoying genuine job security and a friendly work environment.

Your rewards:

  • 25,000-27,000 salary (dependent on experience).
  • 23 holidays plus the eight Bank Holidays, increasing to 25 days with service.
  • An annual bonus scheme to reward your hard work.

A typical day as the Customer Service Administrator:

You will start by checking customer enquiries, ensuring each one receives prompt attention. Throughout the day, you will answer the telephone, process orders, prepare quotations, and keep the CRM system updated. Your telephone and email skills will shine as you build relationships with customers.

Perfect for you if you have:

  • Customer service and administration experience
  • GCSEs in English and Maths (C or above)
  • Experience with Word and Excel

Why wait?

Great customer service administrators keep businesses thriving. If you are ready for a secure position where your skills are valued, apply now!

Apply today - interviews taking place soon!

By clicking Apply you accept our privacy policy (see the link below or visit the footer of our website) and give permission for Sigma to contact you via email, phone & SMS regarding this job, other jobs and general recruitment services. Location & postcode of advert are approximate. Privacy Policy: (url removed)

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Customer Service Administrator

Gloucestershire, South West £14 Hourly Pure Staff Ltd

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Job Description

temporary

Pure Staff Ltd are currently recruiting for a Customer Service Administrator, working for a Chemical wholesaler based in Cheltenham.

This is a fantastic opportunity for individuals to join a well-knit team as a Customer Service Administrator

Duties for this Customer Service Administrator role are as follows:

  • Respond promptly and professionally to customer inquiries via phone, email, chat, or in person
  • Provide accurate information about products, services, and policies
  • Handle customer complaints or concerns with empathy and efficiency, aiming for first-contact resolution
  • Process orders, forms, applications, and requests accurately
  • Follow up with customers to ensure satisfaction and resolve outstanding issues
  • Maintain detailed and accurate records of customer interactions
  • Collaborate with team members and other departments to address customer needs
  • Stay up to date on product knowledge and company procedures
  • Meet or exceed performance targets and service quality standards
  • Identify opportunities to improve customer service processes and suggest solutions

Hours of work for this Customer Service Administrator Role:

Monday -Friday

09:00 - 17:00

Pay for this Customer Service Administrator Role is 13.74ph

This role is a temporary to permanent role for the right candidate. You will be based in Cheltenham.

- Free onsite parking

- 28 days per annum annual leave (pro rata)

- Weekly pay and payslips viewable through an online portal

- Pension auto-enrolment

- Local agency with experienced consultants who are here to help you

Pure Staff has partnered with a leading perks scheme to offer temporary workers exclusive discounts and savings on big and small purchases. Offers are subject to change but generally include electronics, travel, clothing, home & entertainment, and fitness & wellbeing. You'll receive an invitation for free access once you've received your first payment so you can start enjoying your perks right away!

Please call Pure Staff Worcester on (phone number removed) and speak to the industrial team today or CLICK APPLY now !

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Customer Service Representative

Gloucester, South West PIB Group

Posted today

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Job Description

permanent
To deliver results within a fast paced Sales & Service team. You will be responsible for achieving new business sales and retention of current business through binding cover for their desired product on a non-advised basis.

Working on a blend of incoming and outgoing contacts, you will deliver great customer experiences and be used to delivering consistently strong performance against target.

Key Accountabilities:

  • To undertake incoming and outbound call activity on allocated products to meet and/ or exceed daily targets
  • To deliver on conversion metrics defined for both inbound and outbound calls
  • Ensure that all inbound or outbound calls are answered to agreed service levels, within TCF parameters and to quality standards
  • Utilise communication and negotiation techniques and skills to clearly explain the features and benefits of our products, ensuring that every customer receives world class customer service
  • Maintain accurate and detailed records of all customer contact to ensure that all policy documentation is distributed to clients in accordance with business procedures
  • To acquire, maintain and record an accurate level of appropriate product and regulatory knowledge and skill as is appropriate for the role.
  • To ensure that all statutory and company regulations are followed to protect clients, colleagues and the business interests of the company.
  • Adhere to the contents of the Operating Procedure Manual and Business Unit Supplemental Operating Procedure Manual at all times
  • Ensure the Thistle TCF principals are fully understood and applied across all customers
  • Monitor attainment of targets as outlined on performance appraisal and during 121 sessions with manager
  • Carry out any additional duties as agreed with your Line Manager

Why Join Us ?

  • Competitive salary and benefits package
  • Flexible working and holiday options
  • Pension, enhanced parental leave, and life insurance
  • Discounts on technology, travel, and leisure
  • Learning and development opportunities
  • Volunteering and charity support days
  • Join a company that values innovation, growth, and its people. Apply now to take the next step in your career.

#HP

REF-(phone number removed)
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Sales/Customer Service

Barnwood, South West £24000 - £29000 Annually Inc Recruitment

Posted today

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Job Description

permanent

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

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Customer Service Administrator

NP4 9XP Pontypool, Wales Sigma

Posted 1 day ago

Job Viewed

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Job Description

permanent

Customer Service Administrator needed - Secure role supporting the commercial team.

Tired of job uncertainty? We are partnering with a stable, growing business seeking a talented Customer Service Administrator to join their close-knit team.

What makes this opportunity stand out?

Picture yourself in a role where your organisational skills make a difference. You will provide key administrative suppor.


WHJS1_UKTJ

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Customer Service Administrator

NP10 9HZ Gwent, Wales Talent.AI Limited

Posted 2 days ago

Job Viewed

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Job Description

permanent

Are you passionate about delivering exceptional customer service? Do you enjoy speaking with customers and building lasting relationships? Are you ready to take your telesales skills to the next level?

We are currently looking for a Telesales / Customer Service Administrator to join our busy team in Newport ! Dive into an exciting career with us at Dalziel, where your expertise will contribute to dr.


WHJS1_UKTJ

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Customer Service Administrator

Gloucester, South West HR Employment Ltd

Posted 2 days ago

Job Viewed

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Job Description

permanent

The Customer Experience Coordinator is focused on processing orders, owning the customer lifecycle from order to delivery. To be in the centre of the company, liaising with all departments to champion the customer. Through process and procedure, continuously deliver the best and ensure the customer is at the centre of all activities.

Please note that this is a full time position. Monday to Friday

TE.


WHJS1_UKTJ

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Customer Service Administrator

Cheltenham, South West Anderson Recruitment

Posted 2 days ago

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Job Description

permanent

Brand new opportunity for a proactive individual to join a small yet successful team as Customer Service Administrator. This is a permanent, full time opportunity based from offices in Bishops Cleeve, Cheltenham.

With your main focus to support sales operations and ensure a seamless order management process from start to finish, you will be the main link between customers, internal teams and partn.


WHJS1_UKTJ

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Customer Service Administrator

NP4 9XP Blaenavon, Wales £25000 - £27000 annum Sigma Recruitment

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Permanent

Customer Service Administrator needed - Secure role supporting the commercial team.

Tired of job uncertainty? We are partnering with a stable, growing business seeking a talented Customer Service Administrator to join their close-knit team.

What makes this opportunity stand out?

Picture yourself in a role where your organisational skills make a difference. You will provide key administrative support to a successful commercial team, ensuring everything runs smoothly, while enjoying genuine job security and a friendly work environment.

Your rewards:

  • £25,000-£27,000 salary (dependent on experience).
  • 23 holidays plus the eight Bank Holidays, increasing to 25 days with service.
  • An annual bonus scheme to reward your hard work.

A typical day as the Customer Service Administrator:

You will start by checking customer enquiries, ensuring each one receives prompt attention. Throughout the day, you will answer the telephone, process orders, prepare quotations, and keep the CRM system updated. Your telephone and email skills will shine as you build relationships with customers.

Perfect for you if you have:

  • Customer service and administration experience
  • GCSEs in English and Maths (C or above)
  • Experience with Word and Excel

Why wait?

Great customer service administrators keep businesses thriving. If you are ready for a secure position where your skills are valued, apply now!

Apply today - interviews taking place soon!

By clicking Apply you accept our privacy policy (see the link below or visit the footer of our website) and give permission for Sigma to contact you via email, phone & SMS regarding this job, other jobs and general recruitment services. Location & postcode of advert are approximate. Privacy Policy:

This advertiser has chosen not to accept applicants from your region.
 

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