1456 Customer Service Representatives jobs in Stroud

Job Role : Customer Support Administrator

Location : Tewkesbury - Office Based.

Salary:  Up to £30,000

Contract: 10 month FTC – October Start Date

We have a great opportunity for a longstanding client of ours, located between Cheltenham and Tewkesbury, who are looking for a Customer Service Administrator to join their team. Ideally, they are looking for someone enjoys helping customers, has great attention to detail, and thrive in a fast-paced environment. You'll be part of the team providing excellent customer service to customers whilst processing and helping customers with orders. With a salary of up to £30,000 this is a great opportunity to be apart of a fantastic team.

Benefits:

• 25 Days holiday + bank holiday + Christmas shutdown
• Brand new state of the art facilities. 
• Progression opportunities.
• Onsite parking.
• Pension.

Roles and Responsibilities:

• Customer Communication: Respond to customer inquiries via phone, email, or live chat, providing prompt and accurate information to resolve issues or answer questions.
• Order Processing: Manage and process customer orders, ensuring timely delivery and addressing any issues related to product availability or shipping.
• Issue Resolution: Handle customer complaints or concerns, investigating issues and coordinating with relevant departments to provide effective solutions.
• Data Management: Maintain and update customer records in the CRM system, ensuring all information is accurate and up-to-date.
• Administrative Support: Assist with general office tasks, including scheduling, filing, and preparing reports, to support the customer support team and other departments.

Skills and Attributes:

• Excellent Communication Skills – Confident and professional phone manner.
• Organised & Detail-Oriented – Able to manage multiple tasks efficiently.
• Customer-Focused – A positive attitude with a commitment to great service.
• IT Skills – Comfortable using Microsoft Office and order-processing software.
• Team Player – Works well with colleagues and contributes to a supportive work environment.

If this position is of interest, please apply today or email (url removed) today! RE Recruitment act as an employment agency on behalf of the employer. If you don't hear back within 5 working days, please take this as an unsuccessful application. 

COM1

Job Role : Customer Support Administrator

Location : Tewkesbury - Office Based.

Salary: Up to £30,000

Contract: 10 month FTC – October Start Date

We have a great opportunity for a longstanding client of ours, located between Cheltenham and Tewkesbury, who are looking for a Customer Service Administrator to join their team. Ideally, they are looking for someone enjoys helping customers, has great attenti.

WHJS1_UKTJ

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.

We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure.

FibreNest, p.

Location: Tewkesbury (4 days per week onsite initially)
Duration: 6 month initial contract
Inside IR35

Role details:

We're seeking a proactive and detail-oriented Order & Support Coordinator to serve as the primary point of contact for customers and internal teams. You'll drive timely and compliant delivery of cyber security products and services, manage support renewals, maintain documentation, and deliver revenue and margin performance-all while upholding compliance, quality, and continuous improvement standards.

• Act as the main point of contact for receiving and validating Cyber Security purchase orders.

• Confirm orders and issue acknowledgements within agreed SLAs.

2. Delivery Coordination

• Assign serial numbers, oversee dispatch logistics, and ensure all necessary shipment documents (e.g. EUU, F680, CEIs) are completed.

• Track delivery dependencies such as CAPS approvals, exports, and stock levels, and take corrective actions as needed.

• Collaborate with Operations and Crypto Custodians to refine forecasts and anticipate supply impact.

• Review the Line of Balance (LOB) with stakeholders and recommend adjustments to meet committed delivery dates.

• Contact customers ahead of support contract expiration to drive renewal orders and boost revenue potential.

• Maintain up-to-date serial number data in SAP for new deliveries, repairs, and live contracts.

• Monitor revenue and gross margin performance for support and service projects, ensuring correct coding of third-party invoices.

• Produce and deliver weekly/monthly sales and revenue forecasts, highlighting deviations and trends.

• Generate quotations for support renewals, training, consultancy, and repairs in systems like C4C and SAP; manage approval workflows and follow-up until order receipt.

What we are looking for in you:

• Experience of coordinating a range of Internal and External stakeholders in the delivery of Products/Services and/or Support
• Computer literate - excellent MS Project and MS Office skills and ideally SAP experience
• Effective communicator with proven ability to build and maintain effective working relationships with both Internal and External
• Customers
• Strong organisational and administrative skills and an understanding of the Project Lifecycle, Level 2 APM Project Fundamentals

Apply today via the link provided!

Location: Tewkesbury (4 days per week onsite initially)
Duration: 6 month initial contract
Inside IR35

Role details:

We're seeking a proactive and detail-oriented Order & Support Coordinator to serve as the primary point of contact for customers and internal teams. You'll drive timely and compliant delivery of cyber security products and services, manage support renewals, maintain documentation, and deliver revenue and margin performance-all while upholding compliance, quality, and continuous improvement standards.

• Act as the main point of contact for receiving and validating Cyber Security purchase orders.

• Confirm orders and issue acknowledgements within agreed SLAs.

2. Delivery Coordination

• Assign serial numbers, oversee dispatch logistics, and ensure all necessary shipment documents (e.g. EUU, F680, CEIs) are completed.

• Track delivery dependencies such as CAPS approvals, exports, and stock levels, and take corrective actions as needed.

• Collaborate with Operations and Crypto Custodians to refine forecasts and anticipate supply impact.

• Review the Line of Balance (LOB) with stakeholders and recommend adjustments to meet committed delivery dates.

• Contact customers ahead of support contract expiration to drive renewal orders and boost revenue potential.

• Maintain up-to-date serial number data in SAP for new deliveries, repairs, and live contracts.

• Monitor revenue and gross margin performance for support and service projects, ensuring correct coding of third-party invoices.

• Produce and deliver weekly/monthly sales and revenue forecasts, highlighting deviations and trends.

• Generate quotations for support renewals, training, consultancy, and repairs in systems like C4C and SAP; manage approval workflows and follow-up until order receipt.

What we are looking for in you:

• Experience of coordinating a range of Internal and External stakeholders in the delivery of Products/Services and/or Support
• Computer literate - excellent MS Project and MS Office skills and ideally SAP experience
• Effective communicator with proven ability to build and maintain effective working relationships with both Internal and External
• Customers
• Strong organisational and administrative skills and an understanding of the Project Lifecycle, Level 2 APM Project Fundamentals

Apply today via the link provided!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1308/95661001/52695287/R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Customer Service Administrator

Gloucestershire

Contract

Up to £15.50 p/h

Customer Service Administrator required by busy and growing engineering company. The successful Customer Service Administrator will manage sales order processing and provide exceptional administrative support on a contract basis.

Main Duties: Customer Service Administrator

• Processing purchase orders and generating accurate sales orders.
• Preparing sales orders for efficient shipment.
• Communicating effectively with internal teams and external customers to resolve queries and provide timely updates.
• Handling credit requests with precision and efficiency.
• Providing administration support to the team.

The ideal candidate will be able to demonstrate the following: Customer Service Administrator

• A background within a similar role, ideally gained within a manufacturing or engineering or equivalent environment.
• Confident and professional communication skills with the ability to build relationships and influence others.
• Thrives in a fast-paced environment, adapting seamlessly to changing priorities.
• Exceptional attention to detail and strong organisational skills.
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Flexibility to work across different sites in Gloucestershire.

If you are already a Sales Administrator, Sales Order Processor, Customer Account Administrator, you may also be suitable for this role.

Please contact Anna Hinton (phone number removed) (url removed)

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.