90,202 Customer Service Roles jobs in the United Kingdom
Client Relations Assistant Manager
Gloucestershire, West Midlands
£30000 - £35000 Annually
Agilis Recruitment Ltd
Posted 12 days ago
Job Viewed
Job Description
CONSUMER SUCCESS - DEPUTY MANAGER
CHELTENHAM
UP TO £35,000 DOE
Are you a driven Consumer Success Manager looking for your next move? Do you thrive in a fast paced environment? If the answer is yes, get in touch!
Our client is an industry leading brand based in Cheltenham. They are looking for a Consumer Success Deputy Manager to join their team on a full-time, permanent basis.
Benefits:
The role:
Experience and skills:
Agilis Recruitment LTD is acting as an agency on behalf of our client.
We value diversity and equal opportunity. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
If you do not hear back within 5 working days of your application, please assume you have been unsuccessful in this instance.
CHELTENHAM
UP TO £35,000 DOE
Are you a driven Consumer Success Manager looking for your next move? Do you thrive in a fast paced environment? If the answer is yes, get in touch!
Our client is an industry leading brand based in Cheltenham. They are looking for a Consumer Success Deputy Manager to join their team on a full-time, permanent basis.
Benefits:
- Generous staff discount
- 25 days annual leave, +1 day for every 2 years of service
- Time off for your birthday
- Company events
- Company pension
The role:
- Overseeing day to day operations
- Solving complex inquires in line with the brand
- Training team members
- Always maintaining a professional manner
- Upholding brand standard
- Streamlining processes
- Elevating consumer journey
Experience and skills:
- Proactive problem solving
- Proven track record of excellent customer service
- Effortless relationship building
- Commercial thinking
Agilis Recruitment LTD is acting as an agency on behalf of our client.
We value diversity and equal opportunity. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
If you do not hear back within 5 working days of your application, please assume you have been unsuccessful in this instance.
This advertiser has chosen not to accept applicants from your region.
0
Client Relations Manager (Acquiring)
London, London
payabl.
Posted 4 days ago
Job Viewed
Job Description
payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to businesses and make them all available in one place on our platform we call payabl.one. As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts.
About the Role:
Our Client Relations Team is expanding, and we’re looking for a proactive, client-focused professional to join us! If you thrive in a dynamic, fast-paced environment and are eager to be part of a rapidly growing European fintech company, this could be the perfect opportunity for you. We value transparency, collaboration, and innovation, and we’re seeking a talented Client Relations Manager who can build lasting client relationships, drive success, and make a meaningful impact.
Reporting Line: This role reports directly to the Head of Client Management
Key responsibilities:
As a Client Relations Manager , you will play a crucial role in managing and enhancing client relationships while ensuring seamless service delivery. Your responsibilities will include:
- Client Relationship Management: Serve as the primary point of contact for an assigned portfolio of clients, fostering strong, long-term relationships and acting as their trusted advisor.
- Client Success & Optimization: Provide expert guidance on system usage, offering insights and recommendations to help clients maximize efficiency and value.
- Issue Resolution & Performance Monitoring: Monitor system performance, proactively identify potential issues, and coordinate with internal teams to resolve challenges swiftly.
- Liaison & Coordination: Act as a bridge between clients and suppliers, ensuring that client requirements are clearly communicated and met.
- Project Oversight: Manage client-driven projects from inception to completion, ensuring alignment with specifications, deadlines, and quality standards.
- Collaboration with Sales & Product Teams: Work closely with the Sales team to provide clients with updates on product enhancements, ensuring they are fully informed and engaged.
Who You Are:
You’re a client champion—driven, strategic, and obsessed with delivering exceptional service. You thrive in fast-paced environments, effortlessly building relationships, retaining key clients, and driving business growth. You don’t just manage accounts; you elevate them. With deep expertise in the fintech and payments space, you anticipate industry shifts, adapt quickly, and always stay one step ahead.
- Fintech & Payments Expert – You bring 3+ years of experience in client relations, business development, or sales within fintech, payments, or financial services. You understand acquiring, cross-border payments, and merchant solutions inside out.
- Client-Centric & Growth-Driven – You know how to build strong, long-lasting relationships. You proactively engage clients, drive retention, and contribute to market expansion.
- Industry Insider – You have a deep understanding of the payments ecosystem, emerging trends, regulatory landscapes, and competitive dynamics.
- Data-Driven & Strategic – You leverage customer success metrics and KPIs to make informed decisions and maximize client value.
- Exceptional Communicator – Whether it’s negotiating deals, delivering impactful presentations, or resolving complex client needs, you communicate with confidence and clarity.
- Fast-Paced & Adaptable – You thrive in a dynamic, ever-changing environment and can pivot quickly to meet evolving business needs.
- Multilingual & Globally Minded – Fluent in English (additional languages are a plus). You understand diverse markets and are ready to engage clients across regions.
- Always on the Move – You’re willing to travel as needed to strengthen client relationships, attend key industry events, and drive business success
The perks of being a payabl.er:
- Drive in Style: Enjoy the added perk of a company car, provided upon completing one year of employment—subject to performance and availability.
- Future-Proof Your Finances: Jump on board, and after your probation period, we'll kickstart your Provident Fund.
- Grow Without Limits: Our environment is all about nurturing your talents and fuelling your ambition with endless opportunities for professional development.
- Speak Like a Local: Greek language classes, offered twice a week for all team members.
- Shop and Save: Get exclusive access to a discount card at various local businesses.
- Multicultural Workplace: Thrive in a company that celebrates diversity and values your unique contributions. Here, every perspective is appreciated, and every voice is heard.
- Lead the Charge in Pioneering Projects: Be at the forefront of innovation by playing a key role in groundbreaking projects.
- Max Out Your Downtime: With 25 days off plus public holidays, and an extra 10 days for when you're under the weather, we make sure you have ample time to relax, recharge, and return brighter.
- Support for Your Educational Aspirations: We're here to support your educational pursuits because we believe in investing in your growth.
- Wolt Your Way Through Lunch: Enjoy a Wolt lunch allowance of €150 per month.
Please note: The benefits listed above are for Cyprus only. As this role is open to multiple locations, the benefits and employment conditions may vary depending on your location. A full overview of applicable benefits and conditions will be discussed during your first interview with our Talent Acquisition team.
This advertiser has chosen not to accept applicants from your region.
1
European Client Relations - French Speaking
London, London
Tradeweb
Posted 11 days ago
Job Viewed
Job Description
**Group Details:**
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team, with a particular focus for the French region. The role is based in London. Working in a challenging and dynamic environment, you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities:**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Required Qualifications:**
+ Fluency in French and English.
+ Any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**
An exciting entry-level opportunity has arisen to join Tradeweb's European Client Relations Team, with a particular focus for the French region. The role is based in London. Working in a challenging and dynamic environment, you will be someone who has an interest in starting a career in financial services, who enjoys working in a team environment and is motivated to learn new things.
**Job Responsibilities:**
**Operational support to the institutional clients:**
+ Be responsible for the operational onboarding of new customers, setting up users' profiles, and adjusting users' accesses.
+ Assist in any billing or regulatory configuration on various client types and across regions.
+ Assist clients with troubleshooting around daily usage inquiries.
+ Coordinate with clients' Back and Middle offices to configure the relevant post-trade solutions, tailored to their transaction reporting and monitoring requirements.
+ Participate in client calls to discuss their workflows and expectations on our pre-trade, trading and post-trade offerings.
+ Monitor and answer any incomings on chats, emails or phone.
**Administrative support to the internal teams:**
+ Participate in building guides on new functionalities and updating current protocols to stay up-to-date with the company growth and market changes.
+ Draft summaries and sales notes after client calls or visits.
+ Actively collate clients' feedback with appropriate internal teams.
+ Provide regular monitoring and updates to the wider teams on reoccurring events and processes.
+ Communicate and coordinate with other teams in the company to help fix issues quickly, answer customers' queries and ensure any set up or update is made in a timely manner.
+ Participate in the training of new joiners and existing members of the team.
**Client Relations:**
+ Provide initial demos of the platform for new Traders or Admin users.
+ Help educate clients on how they could maximize the usage of the platform.
+ Support trading activity and ensure that clients have the necessary information to execute trades.
+ Begin to build relationships with new and existing clients.
+ Provide reliable support to the Sales team and participate in relationship management and the selling of new products/ functionalities to their clients.
+ Deliver Tradeweb's white-glove service.
**Required Qualifications:**
+ Fluency in French and English.
+ Any additional European language is beneficial.
+ Ability to work in a high-pressure, fast-paced environment
+ Good time management skills - able to work efficiently within short timeframes.
+ Technical savvy - able to use trading technology comfortably
+ Strong attention to detail - Accurate and conscientious
+ Team player - Excellent interpersonal skills - Ability to collaborate with more junior and senior people comfortably.
+ Strong independent worker - ability to take ownership & responsibility of tasks and projects with minimal involvement of other members of the team.
+ High self-motivation - always go the extra mile
+ Good knowledge of Microsoft Office (especially Outlook, Word, Excel and PPT), any additional technical skills or experiences related to data management will be beneficial.
+ Strong interest in financial markets and willingness to build knowledge across the markets offered on Tradeweb.
+ Experience or exposure to a client-focused position preferred.
**The working hours are 8am-5.30pm.**
**About Tradeweb:**
Tradeweb Markets is a world leader in the evolution of electronic trading. A fintech company serving approximately 2,500 clients - including the world's largest banks, asset managers, hedge funds, insurance companies, wealth managers and retail clients -- in more than 65 countries across the globe. Since our first trade in 1998, we have helped transform and electronify the fixed income markets. Tradeweb is a culture built on innovation, creativity and collaboration. Through a combination of very talented and driven people, innovative products and solutions, cutting-edge technology, market data, and a vast network of clients, we continue to work together to improve the way financial markets trade.
Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.
Tradeweb values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
**Private Policy Statement Link:**
This advertiser has chosen not to accept applicants from your region.
2
Lead Aesthetician & Client Relations Manager
B1 1BB Birmingham, West Midlands
£40000 annum plus
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our esteemed client, a premium provider in the beauty and wellness industry, is actively seeking an exceptional Lead Aesthetician and Client Relations Manager to spearhead their remote operations. This unique, fully remote position offers a fantastic opportunity to blend advanced aesthetic expertise with strategic client management, all from the comfort of your home office. The role requires a passionate and skilled professional who can not only deliver top-tier aesthetic treatments virtually but also cultivate and maintain strong relationships with a discerning clientele. You will be responsible for developing personalised treatment plans, providing expert consultations, and ensuring an unparalleled client experience. This role demands a high degree of autonomy, exceptional interpersonal skills, and a deep understanding of current beauty trends and technologies. The successful candidate will be instrumental in driving client satisfaction and loyalty, managing client feedback, and identifying opportunities for service enhancement. This is a remote-first role, requiring a self-motivated individual who can effectively manage their time and maintain high standards of service delivery without direct supervision. You will be expected to stay at the forefront of aesthetic innovations, conduct virtual client assessments, and provide ongoing support and advice. The ability to communicate effectively and empathetically through digital channels is paramount. This position offers a dynamic and rewarding career path for an individual who is dedicated to excellence in the beauty and wellness sector. The role involves close collaboration with the marketing and operations teams to ensure seamless service delivery and growth. Opportunities for professional development and training in the latest techniques will be provided. The successful applicant will be a key ambassador for the brand, embodying its commitment to quality and client well-being. The role is based out of **Birmingham, West Midlands, UK**, but is designed to be fully remote, allowing you to work from anywhere within the UK. We are looking for a proactive individual who can shape the future of remote client engagement in the beauty space.
Key Responsibilities:
Key Responsibilities:
- Conduct detailed virtual consultations and skin analysis for clients.
- Develop and recommend personalised aesthetic treatment plans.
- Provide expert advice on skincare, product selection, and at-home routines.
- Manage client relationships, ensuring high levels of satisfaction and retention.
- Handle client inquiries, feedback, and issue resolution promptly and professionally.
- Stay updated on the latest aesthetic treatments, technologies, and industry trends.
- Collaborate with the marketing team on content creation and client engagement strategies.
- Monitor client progress and follow up to ensure optimal results.
- Assist in the development of new remote service offerings.
- Maintain accurate and confidential client records.
- Drive sales through personalised recommendations and loyalty programs.
- NVQ Level 3 or 4 in Beauty Therapy or equivalent qualification.
- Minimum of 5 years of experience as a practicing aesthetician.
- Proven experience in client relationship management and retention.
- In-depth knowledge of various aesthetic treatments and skincare technologies.
- Excellent communication, listening, and interpersonal skills.
- Ability to conduct effective virtual consultations and assessments.
- Strong organisational and time management skills.
- Proficiency in using virtual communication platforms and CRM systems.
- Passion for the beauty and wellness industry with a client-centric approach.
- Ability to work independently and as part of a remote team.
This advertiser has chosen not to accept applicants from your region.
3
Senior Aesthetician & Client Relations Specialist (Remote)
NE1 4JQ Newcastle upon Tyne, North East
£35000 Annually
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client is a leading innovator in the beauty and wellness sector and is looking for a highly skilled and charismatic Senior Aesthetician & Client Relations Specialist to join their fully remote team. This exciting opportunity is for an individual passionate about delivering exceptional client experiences and expert skincare advice from a distance. You will be at the forefront of engaging with clients, providing personalized consultations, and guiding them through our client's product lines and virtual treatment protocols. The role requires a deep understanding of skincare science, advanced aesthetic techniques, and outstanding communication skills to build and maintain strong client relationships. Key Responsibilities:
- Conduct virtual consultations with clients to assess skin concerns and recommend personalized treatment plans and product regimens.
- Provide expert advice on skincare science, ingredients, and the effective use of aesthetic devices and products.
- Guide clients through at-home treatment protocols, ensuring proper technique and maximizing results.
- Build and nurture long-term relationships with clients, fostering loyalty and encouraging repeat business.
- Manage client inquiries and provide timely, professional responses via various communication channels (email, video calls, chat).
- Educate clients on new product launches, promotions, and wellness tips.
- Track client progress and follow up to ensure satisfaction and address any concerns.
- Collaborate with the marketing team to develop engaging content for client education and outreach.
- Stay updated on the latest trends and advancements in the beauty and wellness industry.
- Maintain accurate and confidential client records.
- NVQ Level 3 or equivalent in Beauty Therapy, with specialized qualifications in advanced aesthetics.
- A minimum of 5 years of experience as an Aesthetician, with a strong focus on client consultation and care.
- Proven ability to build and maintain rapport with a diverse clientele.
- Excellent knowledge of skincare products, ingredients, and various aesthetic treatments.
- Exceptional communication, interpersonal, and active listening skills.
- Proficiency in using virtual communication tools (Zoom, Teams, etc.) and CRM systems.
- A proactive, self-motivated attitude with the ability to work independently and manage time effectively in a remote setting.
- Passion for the beauty and wellness industry and a commitment to client success.
- Experience with online sales or e-commerce platforms is a plus.
This advertiser has chosen not to accept applicants from your region.
4
IT Support Specialist / IT Help Desk Support at South Jordan, UT 84095
£20 - £21 hour
companies_data/amicis_global
Posted 20 days ago
Job Viewed
Job Description
Title: IT Support
Location: South Jordan, UT 84095
Duration: 6-12 Months
Pay rate: $21/hr on W2
The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best-in-class customer service, achieving high levels of first-call resolution, and identifying opportunities to streamline/automate the agent process.
Responsibilities include:
Demonstrate strong customer service skills to provide phone support, including:
istening to the customer to gain an accurate understanding of the situation Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Produc ng accurate, detailed documentation at the client, problem, and incident level
Resolving conflict
Responsible for high-quality end-user technical support related to enterprise software and hardware Responsibilities include assessment, triage, research, training/education, and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast-paced 7x24x365 environment.
Unde general oversight, provides after-hours and weekend support as needed. The position requires attention to detail, follow-through, teamwork focus and positive attitude.
A understanding of technology and the ability to apply that knowledge to support all existing systems Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
Create positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
Provi es investigation, diagnosis, resolution and recovery for hardware/software problems Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
Excellent customer service skills required.
E cellent communication skills required.
Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environment.
P eferred work experience in a technical support role, but not required.
R quired Education: High school diploma or GED with relevant work experience.
Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly.
S lf-motivated and able to work on own initiative in a high-pressure environment.
Willing to work variable shifts including evenings, weekends, and public holidays.
Responsible for high-quality end-user technical support, related to enterprise software and hardware
n understanding of technology and the ability to apply that knowledge to support all existing systems
Pro ides investigation, diagnosis, resolution, and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environment.
Please let me know if you are interested in hearing more about this position. Also, feel free to forward this position to someone that you feel might be interested. Time is generally of the essence, so please respond as soon as you can. Thank you.
#CareerBuilder #Monster #Dice #Indeed #LinkedIn
Location: South Jordan, UT 84095
Duration: 6-12 Months
Pay rate: $21/hr on W2
The Service Desk Agent is the first point of contact for users who call our IT Service Desk. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. The Service Desk Agent is focused on providing best-in-class customer service, achieving high levels of first-call resolution, and identifying opportunities to streamline/automate the agent process.
Responsibilities include:
Demonstrate strong customer service skills to provide phone support, including:
istening to the customer to gain an accurate understanding of the situation Being empathetic to the customer's situation and having a sense of urgency to resolve the issue
Produc ng accurate, detailed documentation at the client, problem, and incident level
Resolving conflict
Responsible for high-quality end-user technical support related to enterprise software and hardware Responsibilities include assessment, triage, research, training/education, and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast-paced 7x24x365 environment.
Unde general oversight, provides after-hours and weekend support as needed. The position requires attention to detail, follow-through, teamwork focus and positive attitude.
A understanding of technology and the ability to apply that knowledge to support all existing systems Supports all aspects of client support and immediate computing needs while demonstrating professionalism and composure on the phone, via an online chat and/or in person
Create positive customer support experience, build rapport and trust with end users through a professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly Identifies and works with internal end users to provide guidance and support, sound communications and customer service principles without becoming unprofessional in difficult situations
Provi es investigation, diagnosis, resolution and recovery for hardware/software problems Installs, modifies, cleans up, run diagnostic programs and repairs computer hardware/ peripherals and software
Qualifications:
Excellent customer service skills required.
E cellent communication skills required.
Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environment.
P eferred work experience in a technical support role, but not required.
R quired Education: High school diploma or GED with relevant work experience.
Ability to diagnose the cause of problems in a complex environment and to provide effective solutions quickly.
S lf-motivated and able to work on own initiative in a high-pressure environment.
Willing to work variable shifts including evenings, weekends, and public holidays.
Responsible for high-quality end-user technical support, related to enterprise software and hardware
n understanding of technology and the ability to apply that knowledge to support all existing systems
Pro ides investigation, diagnosis, resolution, and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high-tech, and fast-paced work environment.
Please let me know if you are interested in hearing more about this position. Also, feel free to forward this position to someone that you feel might be interested. Time is generally of the essence, so please respond as soon as you can. Thank you.
#CareerBuilder #Monster #Dice #Indeed #LinkedIn
This advertiser has chosen not to accept applicants from your region.
5
Senior Spa Manager - Remote Operations & Client Relations
LS1 1AA Leeds, Yorkshire and the Humber
£45000 Annually
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client, a renowned leader in the beauty and wellness industry, is seeking a highly motivated and experienced Senior Spa Manager to lead their operations. This is a unique fully remote position, allowing you to manage and drive the success of their spa services from anywhere in the UK. You will be responsible for setting strategic direction, managing operational efficiency, ensuring exceptional client experiences, and overseeing staff performance. Your focus will be on optimizing remote service delivery models, developing innovative wellness programs, and driving revenue growth.
Key Responsibilities:
Qualifications and Experience:
This is an exciting remote opportunity based out of Leeds, West Yorkshire, UK . If you are a visionary leader passionate about wellness and client care, we encourage you to apply.
Key Responsibilities:
- Develop and implement strategic plans to enhance spa services, client satisfaction, and profitability.
- Oversee the day-to-day operations of the spa, ensuring seamless service delivery and adherence to brand standards.
- Manage and mentor a team of spa therapists and reception staff, fostering a positive and professional work environment.
- Develop and manage budgets, including revenue forecasting, expense control, and profitability analysis.
- Implement and maintain high standards of hygiene, safety, and guest experience.
- Drive sales initiatives, including promoting services, packages, and retail products.
- Manage inventory and procurement of spa supplies and equipment.
- Develop and execute marketing and promotional strategies to attract and retain clients.
- Handle client inquiries, feedback, and complaints with professionalism and efficiency.
- Stay abreast of industry trends, new treatments, and wellness technologies.
- Conduct performance reviews and provide ongoing coaching and development to staff.
- Ensure compliance with all relevant health and safety regulations.
- Analyze operational data to identify trends and opportunities for improvement.
Qualifications and Experience:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5-7 years of experience in spa management or a senior leadership role within the beauty and wellness sector.
- Proven track record of managing spa operations and achieving financial targets.
- Strong understanding of spa treatments, therapies, and product lines.
- Excellent customer service and client relationship management skills.
- Demonstrated leadership and team management abilities.
- Proficiency in spa management software and POS systems.
- Strong financial acumen and experience with budgeting and P&L management.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently, manage time effectively, and thrive in a remote work environment.
- Passion for the beauty and wellness industry.
- Relevant certifications in beauty therapy or spa management are a plus.
This is an exciting remote opportunity based out of Leeds, West Yorkshire, UK . If you are a visionary leader passionate about wellness and client care, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
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6
Call Center Agent (Panama)
00000
24 Hours Group
Posted 455 days ago
Job Viewed
Job Description
This is a remote position.
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: 1. Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2. Identify the needs of client and find solution to it. 3. Answering inbound calls, converting them to leads, and later to towing jobs. WORKING CONDITIONS: 1. Remote 2. Shift-based — in a Call Center that works 24/7. 3. Pacific Time Zone RequirementsRequirements TECHNICAL & PHYSICAL REQUIREMENTS: 1. High speed and stable internet connection 2. A modern laptop/ desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM) Note: This is an important requirement, if you don't have the minimum requirements. Sorry, but you won't be able to proceed with your application . 3. Super important — a quiet place to work, without any background noises 4. Power back up and internet back up is a MUST.
This advertiser has chosen not to accept applicants from your region.
7
Call Center Agent (Panama)
00000
24 Hours Group
Posted 455 days ago
Job Viewed
Job Description
This is a remote position.
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. DUTIES AND RESPONSIBILITIES: 1. Responsible for managing a whole lot of incoming and outgoing calls in the operations. 2. Identify the needs of client and find solution to it. 3. Answering inbound calls, converting them to leads, and later to towing jobs. WORKING CONDITIONS: 1. Remote 2. Shift-based — in a Call Center that works 24/7. 3. Pacific Time Zone RequirementsRequirements TECHNICAL & PHYSICAL REQUIREMENTS: 1. High speed and stable internet connection 2. A modern laptop/ desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM) Note: This is an important requirement, if you don't have the minimum requirements. Sorry, but you won't be able to proceed with your application . 3. Super important — a quiet place to work, without any background noises 4. Power back up and internet back up is a MUST.
This advertiser has chosen not to accept applicants from your region.
8