2,648 Customer Service Roles jobs in the United Kingdom
Customer Care
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Customer Care Assistant – Join Our Growing Organic Meat Business
Do you love connecting with people and making a difference? Are you passionate about food, sustainability, and being part of a growing business where your work truly matters? If so, we'd love you on our team
We're an award-winning organic meat business with our butchery, despatch, and offices all under one roof. We deliver our products to happy customers all across the UK via multiple brands— and we're growing fast. To support that growth, we're looking for a Customer Care Assistant to work alongside our Customer Care Manager, building brilliant relationships with our customers and helping us deliver the best possible experience.
What you'll be doing
- Being the friendly first point of contact for our customers via online chat, emails, and phone calls
- Supporting new customers and making sure they feel at home with us
- Handling queries with warmth, patience, and efficiency
- Working closely with our Customer Care Manager to improve systems, processes, and customer happiness
- Playing a key role in building our reputation for outstanding service as we continue to grow
What we're looking for
- 2+ years of experience in customer care, service, or a similar role
- Strong written and verbal communication skills (friendly, professional, and approachable tone)
- Confident working with IT systems
- A problem-solver with initiative who thrives in a fast-paced environment
- Someone who cares about sustainability, food, and making customers smile
Why join us?
- Be part of a fun, supportive team where your ideas count
- Work in a unique business with butchery, despatch, and offices all on site — you'll see the whole process in action
- Real career growth opportunities for the right person — we're scaling up fast and want you to grow with us
- Staff perks (hello, organic meat) and a genuine chance to make a difference
If you're ready to roll up your sleeves, bring your personality to work, and grow with a company that cares about people and the planet, we'd love to hear from you.
Apply today and help us shape the future of great food and customer care.
Job Types: Full-time, Permanent
Pay: From £25,500.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
Work Location: In person
customer care rerepresentative
Posted 8 days ago
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The Company Specializes in ;
• nbound & Outbound Communication – handle phone calls, emails, live‑chat, and social‑media messages promptly and professionally; log interactions accurately.
• Order Shipment Support – assist with order placement, tracking, delivery scheduling, and address changes; resolve delays, damages, or returns efficiently.
• P lem Resolution – investigate complaints, identify root causes, and provide timely solutions; follow up to ensure satisfaction and document resolution steps.
• A unt Management – update customer profiles, process billing inquiries, and manage credit‑note requests in the ERP system.
• Pro s Improvement – suggest enhancements to service procedures, contribute to FAQ/knowledge‑base updates, and share feedback with operations.
• Per mance Metrics – meet KPI targets for average handling time, first‑call resolution, customer satisfaction scores, and SLA compliance.
• Tea ollaboration – coordinate with logistics, finance, and IT to resolve cross‑functional issues; Participate in daily huddles and training sessions.
# Required Qualifications & Skills
• Exp ence: 1‑2years of customer‑service experience in logistics, e‑commerce, or a similar industry (fresh graduates with strong communication skills are welcome).
• Techn l: Proficiency in CRM software (e.g., Salesforce, HubSpot), ticketing platforms, and Microsoft Office Suite; basic knowledge of logistics processes is a plus.
• nguage: Fluent English (spoken & written); additional Nigerian language skills are advantageous.
• ft Skills: Strong active listening, empathy, problem‑solving, and conflict‑resolution abilities; calm under pressure and a team‑player mindset.
# What We Offer
• Compe ive salary + quarterly performance bonus.
• mprehensive health, dental, and vision insurance.
• ructured onboarding and ongoing training programs.
• iendly, growth‑oriented work environment with clear career pathways.
Company Details
Customer Care Agent
Posted 5 days ago
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Customer Care Agent
We are looking for 2 proactive and enthusiastic Customer Care Agents (one part-time 3 days per week and 1 full-time 5 days per week) to join the exceptional Supporter Care team.
Position: Customer Care Agent
Location: Milton Keynes – Hybrid (2 days per week in MK office)
Hours: Part time and Full-time
Contract: x 1 Permanent – Full Time - 36.5 hours per week, x 1 Permanent – Part Time - 22.5 hours per week
Salary: £25,080 pro rata, per annum plus good range of benefits
Closing Date: November 5, 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified
Interview Date: Interviews: 11th November 2025
About the Role
This role delivers high quality customer service to supporters, and especially child sponsors. The successful candidate will use their excellent communication skills and proactivity to handle all support queries using all channels including telephone, email and post using the highest standards of customer service.
Key Responsibilities
- Create and maintain accurate supporter records in line with all relevant regulations including those relating to data protection, child protection and safeguarding.
- Effectively resolve complaints from supporters within agreed SLA’s, in a way that maintains their support of the charity.
- Carry out outbound calls to supporters to encourage them to maintain and increase their support & Sponsorship. Ensuring retention KPI’s are achieved, and cancellations are minimised.
About You
This role IS for you if…
- You are a strong communicator, both on the phone and in writing
- You remain calm and empathetic when handling challenging or emotional conversations
- You enjoy speaking with people from all backgrounds and building positive connections
- You work well in a team and are motivated by shared goals
As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by the Christian faith, the team serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.
In addition to the salary offered, we offer:
- A flexible and supportive working culture
- Pension scheme (with employer contributions)
- Generous holiday allowance
- Free parking (Milton Keynes office)
- Opportunities for faith-based gatherings, prayer, and devotionals
- A welcoming, purpose-driven team who are passionate about making a difference
About the Organisation
Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
You may also have experience in areas such Customer Care, Customer Support, Customer Service, Customer Agent, Supporter Care, Supporter Engagement, Customer Liaison, Helpdesk, Helpdesk Agent. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Customer Care Executive
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Customer Care Advisor
Posted today
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Your new role
Your new role…
At Sofology, we're more than just sofas, we're about creating those feel good moments that make a house a home. And that's where you come in… As a Customer Support Advisor in our Contact Centre, you'll be the friendly voice, face over webchat and email behind the brand, making sure every customer's experience has that red carpet treatment that keeps them coming back.
Whether it's sorting payments, chasing an order update, booking a technician visit, or helping with a product query, you'll be the go-to expert who knows how to turn a tricky problem into a simple solution. No two days are the same, but one thing always is, your passion for making every customer feel listened to, supported, and valued.
You'll own every case from start to finish, making sure you get it right the first time. That means delivering resolutions that aren't just quick and professional, but personal, the kind that customers remember for all the right reasons.
A day in the life of…
A Customer Support Advisor, you'll spend your time doing so much more than sitting Here are just a few of the things you'll be getting up to:
- Be a dedicated case handler for your customers, taking full ownership of all customer issues and seeing each case through to either complete resolution or the next stage in their customer care journey.
- Ensure first-time resolution is provided every time, guaranteeing the customer experience remains seamless and unaffected.
- Answer incoming calls professionally, in accordance with DPA, and aim to resolve queries efficiently within departmental SLAs.
- Process and respond to emails and general correspondence in a professional and timely manner, ensuring customer needs are met.
- Complete accurate notes in line with customer interactions to maintain clear and effective communication throughout the case.
- Promote the brand positively by encouraging customers to leave reviews and recommendations.
- Liaise with relevant teams or departments to ensure customers' journeys are progressed smoothly and efficiently.
- Adhere to Sofology processes as required to ensure a consistent and high-quality service
- When relevant, work with your leadership team to go outside of processes if we've severely
- impacted the customer's journey. If there's repeated failure and something not working… we should always highlight this
- Take on ad hoc administrative duties as necessary to support the team's operations.
- Ensure housekeeping duties are completed to maintain an organised and clean working environment. We adhere to the clear desk policy.
- Perform any other reasonable tasks as directed by your Line Manager.
- Exhibit flexibility by working on a rota basis and providing necessary cover where needed.
- Take ownership and ensure all tasks are fully completed to the highest standard.
- Work within the guidance of the Consumer Rights Act when resolving issues relating to product faults or damage.
- Follow the terms and conditions, and or customer charter when resolving customer issues, but escalate if you think we need to go outside of the process.
- Triaging, diagnosing and agreeing on the right first-time resolution for customer issues relating to product faults and damage, as well as offering fantastic care and maintenance advice to all of our customers
In an ideal world…
You don't need to have telephone experience to join us. All we ask for is a true passion for delivering that red carpet experience to your customers; someone who can demonstrate a passion for delivering an unrivalled customer experience, will embrace our 'glow or grow' mindset and has the ability to work to deadlines by prioritising their workload.
We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology
Pay & Perks…
- Great basic salary with a team bonus
- Plenty of opportunities to learn & grow.
- 30% discount across the Group, plus 15% for your friends and family
- Access to discounts at 100's of high street retailers.
- Mental, physical and financial support (EAP)
- Enhanced maternity & adoption pay
- Spend up to £1,500 at Currys / PC World and spread the cost through Sofology.
- Additional days off, whether it's your wedding, birthday or even the arrival of your new furry friend
- A contributory health scheme, flu vaccines, access to a Doctor and private health check
- Income protection, bereavement and life assurance - you can count on us to be there when it matters
- Holiday buy back scheme (5 days)
- Okay, so the list just goes on, but here's a few more…. Sharesave, volunteer days and a cycle to work scheme
A little bit about Sofology…
We're a fun place to be and we know our people are priceless. We're proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious.
We're all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.
Roll Out The Red Carpet - From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.
A Seat for Everyone - Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
Bold By Design - We're a courageous brand with ambition and drive. We'll never settle for second best and always strive for more.
So, if you want to join us on the sofa, save your seat by applying now
DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.
Customer Care Officer
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The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices.
Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.
Role
The role of our Customer Care Officer is to act as the main point of contact for our client and be a customer contact for formal complaints and complex issues. The role also involves daily administration and contact with both our customers and our clients and will be based in the Dartford office.
- Ensure that all inbound complaints are logged and thoroughly investigated and answered within contractual timeframes for each client.
- Ensure that all complaints are handled with the highest standard of customer care
- To maintain complaints logs and folders with correct and relevant information at all times
- Call customers to discuss concerns and work towards offering a suitable solution to our customers within set guidelines.
- Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues to resolve formal complaints, maintaining regular contact as required to keep customers informed of progress.
- Provide formal written responses to our clients in order to close complaints, and prevent escalation.
- Jointly manage team mailbox to ensure any correspondence is answered professionally and within time.
- Log any compliments and good new stories to be passed to Senior Management Team.
- To hold excellent communication skills both verbally and in writing
- Adhere to and support K&T's and their clients' policies and procedures regarding data protection and equality and diversity.
The successful candidate will have
- Previous administrative experience, preferably from a social housing/construction background
- Able to provide a high level of courteous, professional customer service
- Proficient in MS Office, in particular, Outlook and Excel
- Good written and verbal communication skills
- Flexible attitude with strong organisational skills
What we can offer you
- Salary exchange pension
- Employee assistance programme
- 28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)
- Enhanced family leave (dependent on length of service)
Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please speak to your recruiter.
Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks.
Customer Care Advisor
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Who are we?
We are Motorpoint, the UK's leading omnichannel car retailor of nearly new cars. We focus on providing our customers with unrivaled choice, quality, service and value in whatever way our customers want. Online? We deliver. In store? We deliver. At home? We deliver (we literally do).
We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers and that will fuel the growth of our amazing business and the careers and opportunities for our colleagues.
So if you want to work with an amazing group of people, who are fun, friendly and get stuff done and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, than Motorpoint is the place to be and we are on a mission
The Role
If you were to join us as a
Customer Care Advisor
here is what you want to know.
Salary: £12.25 per hour (£23,887.50 per annum)
Location: Newport
Hours/shift pattern: 37.5 hours, Monday – Friday 9-5pm
As a Customer Care team, we aim to do exactly that. care Our Customer Care team is a centralised point of contact that strives to deliver excellent customer service at every opportunity via inbound/outbound calls as well as live webchat. We are on hand to offer specialised and dedicated support to all of our customers after they have purchased a car from any of our 20 stores.
We aim to resolve any issues and capture any feedback our customers might have so we can improve our experience. Our customer care team makes sure every single customer interaction has been handled with compassion and understanding, whilst ensuring our processes have adhered to provide an unrivalled level of customer service
Customer Care is a fast-paced contact centre environment and a great place to absorb a wealth of knowledge from the business. You will interact with a wide variety of colleagues from all areas of the business – whether that be our stock team to our retail team, we see this as a great opportunity to learn about our business and understand how each team works together to achieve excellence.
A bit more about the role.
Your day will be spent talking to our customers, communicating via phone and email, as well as liaising with our branches to offer support an any issues our customers present. you will also be managing a wide range of customer queries to ensure our customers are kept updated throughout the resolution process. This involves making outbound calls, liaising with 3rd parties, and ensuring that any customer contact is logged compliantly and updated accordingly.
Whilst call centre/telephone experience is preferred, we will give you all the training you need to make sure you are successful in the role. As long as you are committed to delivering exceptional customer service, are process driven and want to be part of a fantastic, driven team of talented Customer Care Advisors then Motorpoint might just be the place for you.
What we want from you?
- Ability to deal with end-to-end complex resolution queries
- Ability to deal with a wide range of customers from general enquiries to highly complex issues/complaints
- Organisation- typically managing several cases at any one time
- Prioritisation- ability to prioritise tasks accordingly based their complexity
- Collaboration- collaborative is important to be successful within the team
- Concise written communication via numerous methods such as emails, letters etc
- Decision Making- ability to take a holistic view and make the right decision according to your workload
What is in it for you?
- Paid time off every month to do something that makes you happy
- 31 days holiday plus days off for your birthday, getting married or moving house
- Additional holidays for length of service
- Long service awards
- Staff discount on cars and finance options
- Discounts & cash back at hundreds of high street retailers & restaurants through our "My M.O.T" platform
- Smart Tech in partnership with Currys
- Cycle to work
- Pension
- Healthcare
- Enhanced Parental Leave
- Employee Assistance Programme (EAP)
- Vocational and personal development training courses
- Quarterly team socials
- Team feasts
- Scratch card rewards
- Sharesave scheme (SAYE)
- Plus much more
We encourage applications from people of all backgrounds and would ask you to get in touch if you are concerned about any barriers you feel you may be facing in your application process with us, so we can ensure they are removed.
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Customer Care Agent
Posted today
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With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.
Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children's life stories
Key Responsibilities:
Customer Care Agent
Salary: £25,080 FTE per annum plus good range of benefits
Contract: x 1 Permanent – Full Time hours per week
x 1 Permanent – Part Time hours per week
Based: Milton Keynes – Hybrid (2 days per week in MK office)
Job Purpose
We are looking for 2 proactive and enthusiastic Customer Care Agents (one part-time 3 days per week and 1 full-time 5 days per week) to join our exceptional Supporter Care team. This role delivers high quality customer service to World Vision supporters, and especially child sponsors. The successful candidate will use their excellent communication skills and proactivity to handle all support queries using all channels including telephone, email and post using the highest standards of customer service.
Key Responsibilities
- Create and maintain accurate supporter records in line with all relevant regulations including those relating to data protection, child protection and safeguarding.
- Effectively resolve complaints from supporters within agreed SLA's, in a way that maintains their support of World Vision.
- Carry out outbound calls to supporters to encourage them to maintain and increase their support & Sponsorship. Ensuring retention KPI's are achieved, and cancellations are minimised.
Manage changes within child sponsorships, sensitively and appropriately to ensure sponsors continue their support.
This role IS for you if…
- You are a strong communicator, both on the phone and in writing
- You remain calm and empathetic when handling challenging or emotional conversations
- You enjoy speaking with people from all backgrounds and building positive connections
- You work well in a team and are motivated by shared goals
This role ISN'T for you if…
- You prefer to work independently with minimal interaction
- You avoid phone or direct communication with supporters/customers
- You aren't aligned with World Vision's Christian ethos
- You struggle with working in a team-oriented and fast-paced environment
Why World Vision:
This is your chance to be a part of something big. You will be working closely with teams across the organisation that directly impact the lives of some of the world's most vulnerable children. If you are excited about using your customer service experience to create real change, then we want to hear from you
As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. Inspired by our Christian faith, we serve alongside children of all faiths and none through long-term development projects, emergency responses and advocacy in almost 100 countries.
In addition to the salary offered, we offer:
- A flexible and supportive working culture
- Pension scheme (with employer contributions)
- Generous holiday allowance
- Free parking (Milton Keynes office)
- Opportunities for faith-based gatherings, prayer, and devotionals
- A welcoming, purpose-driven team who are passionate about making a difference
Please upload your CV of full employment history. This must be accompanied with a covering letter stating how you meet the essential criteria given in this advert.
Closing Date for applications: 5th November 2025
Interviews: 11th November 2025
**Please note that you MUST be holding the Right to work in the UK documentation as unfortunately this role is not sponsored**
We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified
World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. Universal acceptance for everyone, everywhere is at the heart of our Christian organisation.
As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
World Vision UK is a registered organisation operating the Misconduct Disclosure Scheme (MDS) and we shall check with your previous employers about your behaviour and conduct. We will be
requesting they complete a form known as a Statement of Conduct. For more information see:
The Misconduct Disclosure Scheme (misconduct-disclosure-)
By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK.
Applicant Types Accepted:
Local Applicants Only
Customer Care Executive
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Company Description
Terra Nova Equipment Ltd is an award-winning British company based in Derbyshire, renowned for developing, designing, and manufacturing best-in-class outdoor gear, including tents, packs, sleeping bags, hats, gloves, gaiters, and socks. Brands under Terra Nova Equipment include Terra Nova, Wild Country, and Extremities. The company is recognised by several Guinness World Records and numerous industry awards for its innovation, design, and pushing the limits of fabric and material technology to produce high-quality gear for the outdoor market.
Role Description
This is a full-time, on-site role located in Clay Cross for a Customer Care Executive. The Customer Care Executive will be responsible for handling customer inquiries, resolving complaints, providing product information, and ensuring customer satisfaction. Daily tasks will include communicating with customers via phone, email, or in person, offering sales support, and maintaining accurate records of customer interactions. The role requires excellent communication and problem-solving skills to effectively address and resolve customer issues.
What you'll do
- Be the first point of contact for product, order, delivery, and stock enquiries across phone, email, and web.
- Investigate and resolve issues with a calm, solution-led approach; communicate proactively about delays and options.
- Take ownership of after-sales care: returns, credits, repairs, replacements and warranty claims - keeping customers updated throughout.
- Liaise with internal teams to provide accurate information and align customer expectations with operational reality.
- Maintain accurate records in our customer service and order systems, and support light upsell where appropriate.
What you'll bring
- 2+ years' experience in customer service or order administration.
- Clear written and verbal communication; strong interpersonal and conflict-resolution skills.
- Excellent attention to detail; able to juggle multiple priorities.
- Confident with MS Office; familiarity with CRM, WMS/ERP systems (e.g., MJM WMS, Pegasus Opera) is a plus.
- Calm under pressure, organised, and committed to continuous improvement and great CX.
Nice to have:
Outdoor gear knowledge, experience handling repairs/warranty workflows, and ecommerce customer care.
Package & working pattern
Salary: £27,500–£28,350 DOE
Hours: Mon–Fri, 08:30–17:00. No weekends or UK bank holidays.
Benefits: Free on-site parking; free hybrid car charging; Employee Ownership Trust (EOT) team bonus after 12 months; standard holidays.
Culture: We're an Employee-Owned Trust (EOT) - everyone has a stake in our success.
Customer Care Champion
Posted today
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Job Description
Date Posted:
Country:
United Kingdom
Location:
Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom
Customer Care Champion - Call Handler
Role Overview:
Otis is growing, and we are recruiting a Customer Care Champion working within our Inbound Call team, based in Leicester. The hours of work will be 8am -4pm.
Acting as the primary interface between our internal and external customers, you will be the first point of contact for customers who are facing an issue with their equipment.
On a typical day, you will:
You are the first point of contact for customers who are facing an issue with their equipment. This can be because passengers are trapped in the elevator or their equipment has a fault that requires a technician visit. Occasionally, customers may call for another query and need to be routed to the right Otis team.
Your role in these situations is to:
- Maximise the time you are available to receive customer calls throughout your working hours
- Create work orders that capture the necessary information for the dispatchers to organise an appropriate technician visit
- Quickly forward general queries to the right person
- Handle your work efficiently as per the OtisLine KPI's
- Maintain a high standard of quality when interacting with our customers, both internal and external
- Manage emails and complete the correct action required
- On occasion, CCC-Call Handlers may be asked to support other CCC teams, such as the Emergency Alarm desk.
What You Will Need to be Successful:
- Excellent language, listening and communication skills
- Customer-centric mindset and empathy for people
- Resilience in handling stressful situations with ease and professionalism
- Comfortable managing a large number of customer interactions under time-sensitive conditions
- Living Otis behaviours and Otis Absolutes (Re. Executing at Otis and Otis Absolutes)
- Affinity using multiple IT systems
What's in it for you?
- You will receive a Fixed Term employment contract with the potential of long-term employment. This will be with the world market leader in a crisis-proof industry.
- We offer you remuneration in accordance with local standards
We will train you intensively in the areas of technology, processes & soft skills, and you can exchange ideas with experienced colleagues at any time.
With strong performance, you will have the opportunity to grow in this role to build a career at Otis.
Apply today to join us and build what's next
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
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