45,095 Customer Service Skills jobs in the United Kingdom

Sales Advisor With Customer Service Skills

Immediate Availability - Start as a Sales Advisor

Put your sales and customer service skills to good use!

Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.

Our client has become one of the countrys top s.

WHJS1_UKTJ

Sales Advisor With Customer Service Skills

Immediate Availability - Start as a Sales Advisor

Put your sales and customer service skills to good use!

Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.

Our client has become one of the countrys top s.

ADZN1_UKCT

Sales Advisor With Customer Service Skills

Immediate Availability - Start as a Sales Advisor

Put your sales and customer service skills to good use!

Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.

Our client has become one of the countrys top s.

ADZN1_UKCT

Customer Service Representative

Mid Kent

c.£25,300

Permanent - Monday to Friday

We are recruiting for a Customer Service Advisor on behalf of our well-established client based in Kings Hill.

The aim of this role is to deliver 5-star service and support to both new and existing customers. The ideal candidate will have experience in financial services or an office-based customer service environment. Candidates must be able to drive to the location, unless they reside in Kingshill.

Duties for this position include:

• Respond to customer enquiries in a professional, timely manner and efficient manner in line with the client’s internal standards
li>Participate in active communications between the Customer Service teams
• Obtain a high level of knowledge around the company’s systems, processes, and products with a view to becoming a point reference for queries and being able to identity and/or resolve issues and problems
< i>Be proactive and recognise sales opportunities and pass these onto the relevant teams to increase business.
• High level of data entry and cross-referencing information
• Maintain and be aware of relevant internal policies and comply with these

 The successful candidate will have:

li>Previous experience with telephone customer service
• Financial services industry experience (Desirable)
• Excellent time management skills
• Can articulate to a high level both written and verbally
• Great organisational and telephone skills are essential
• Strong IT skills and be able to work professionally whilst under pressure
• Great team player skills with a positive attitude
• Competent in communicating with all levels of staff/team members
• Positive attitude with the ambition to exceed targets

If you feel you meet the above criteria, please apply online for immediate consideration.

This role is being handled by Anna Sikora, Recruitment Consultant of Business Support Devision for Pearson Whiffin Recruitment.

Not quite the right role but still looking?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!

Job Title: Customer Service Representative

Location: Rougham, Bury St Edmunds

Contract Details: Temp To Perm

Salary: 13.46 per hour

Benefits & Perks:

• Competitive hourly rate
• Full-time hours (08:00 - 17:00, Monday - Friday)
• Opportunity for permanent employment
• Supportive work environment
• Family-owned business culture

Responsibilities:

• Enter customer orders into the in-house computer system.
• Book haulage for deliveries using online carrier systems and email.
• Track and trace deliveries to ensure timely arrival.
• Communicate directly with customers and suppliers via telephone and email.
• Record and respond to customer complaints professionally.
• Liaise with warehouse and finance teams for order handling and account updates.
• Investigate stock-related queries effectively.
• Build solid relationships with customers for enhanced service.
• Perform general administrative tasks as required.

Essential (Knowledge, skills, qualifications, experience):

• Strong telephone manner and confident communicator.
• Competent IT skills, particularly in MS Office.
• Proven organisational skills with previous administrative experience.
• Good numeracy and literacy skills.
• Professional attitude and ability to work under own initiative.

Desirable (Knowledge, skills, qualifications, experience):

• Knowledge of import/export procedures.
• Experience in logistics and food storage/handling.
• Ability to thrive in a team-oriented environment.

Technologies:

• In-house computer system for order entry.
• Online carrier systems for haulage booking.
• MS Office Suite for daily tasks and communication.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Service Representative / Member Representative –  Saffron Building Society are looking for a Customer Service Representative / Member Representative  to join our team on a full-time permanent basis in our branch based in Saffron Walden, Essex.

Why Saffron Building Society

At Saffron Building Society, we believe that financial happiness is not just a destination; it’s a journey we embark on together with our members and communities. As a mutual organisation, we exist solely for our members’ benefit, prioritising their needs above all else. Our commitment to fostering financial well-being drives us to create meaningful connections, deliver exceptional experiences, and leave a legacy in our communities. If you’re passionate about helping others and want to be part of a team that makes a difference, we invite you to join us.

Fantastic Company Benefits Include:

• Competitive Salary: On offer is a competitive salary of £23,500 per annum with Saturdays paid as overtime, time and half
• Holiday: 33 days holiday
• Pension: 5 % employee contribution 8.5% employer contribution
• Employee Extras such as: Income protection, life assurance, comprehensive wellbeing support, buy and sell holiday, salary sacrifice schemes

About the role:

Upon completion of your 3 weeks Academy training at Saffron House (Head Office) you will work in the branch as a Customer Service Representative / Member Representative . As the first point of contact for our members, you will deliver a high level of customer service, identify needs and handle end-to-end member transactions and administration in line with our quality assurance and operational standards.

In this role, you will work 35 hours per week Monday – Friday 9am – 5pm with 2 x Saturdays per month (classed as overtime) which will be on a rota basis to be worked 9am – 12pm. 

Main Duties and responsibilities:

• Keep up to date with Saffron’s product offerings and third-party services to enhance customer interactions and deliver high-quality customer service and demonstrate confidence in discussing savings, mortgages, and general inquiries. 
• Achieve first contact resolution to add value to both the customer and the Society. 
• Ensure compliance with regulatory, audit, and operational standards, meeting defined processes and customer service KPIs. 
• Manage customer transactions efficiently and accurately, keeping members informed of any delays or issues, handle complaints in accordance with our policy, taking ownership and providing appropriate resolutions. 
• Identify and safeguard vulnerable customers, ensuring their needs are met with empathy and care.
• Contribute to team goals, including booking Financial Wellbeing Reviews and collaborating with partners.

About you:

You will have experience in a similar Customer Services/ Member Representative  role with a solid understanding of financial products and services.  Possessing excellent verbal and written communication skills and demonstrate self-motivation with a proactive approach to tasks. A strong team spirit and the ability to work collaboratively while thriving independently are essential. You must exhibit strong organisational skills to manage multiple priorities effectively and have technical proficiency with Microsoft software applications. A good understanding of complaint handling and identifying vulnerable customers is desirable for this role.

If you are passionate about delivering excellent customer service and eager to take the next step in your career, this could be your perfect match!  Please apply by forwarding an up-to-date CV which outlines your relevant experience for this role to be considered.

Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

No recruitment agencies, please

Additional keywords: customer service, financial services, banking, client relations, administration, member representative

This vacancy is advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

Customer Service Representative

Camberley

£25,000

Hybrid Options Available

My client based in Camberley are seeking a Customer Service Representative to join their team. You would be responsible for providing comprehensive knowledge of all products and offer excellent support to both internal and external customers, including the external sales teams. You would also be processing quotes and orders within a set service level.

Duties

Develop relationships and maintain a high level of service to our internal and external customers.

Answer incoming calls, webchats, and email queries within a set service level concerning prices, stock availability, delivery times, account queries, and technical questions from customers.

Promptly record accurate call logging reasons and agent statuses within our call platform.

Develop knowledge of all products, ensuring quotes and orders can be raised through internal systems.

Tracking orders and deliveries through to invoice stage.

Update internal systems daily, including CRM and SAP.

Provide basic support for all products, including basic technical support.

Support customer visits to our Customer Experience Centre.

Maintain a solid understanding of business practices, products, and services.

Skills/Qualifications/Experience

Excellent customer service skills and a professional telephone manner.

An organised approach with excellent time management skills.

Experience working as part of a team.

High proficiency in Microsoft Office: Word, Excel, and Outlook.

Excellent communication skills, with the ability to use your initiative and know when to refer matters to a manager.

Articulate and well spoken.

Experience working towards tight deadlines and service levels.

Accuracy and attention to detail.

Experience in SAP is highly beneficial but not essential, as training will be provided.

Customer Service Representative - IT Services

Corsham

12 month fixed term contract - 29,000

An exciting opportunity has arisen for a technology focussed Customer Service Representative to join a fast-growing technology services provider. This role is perfect for candidates with a passion for customer service, IT support, and service delivery excellence. You'll be part of a supportive, dynamic team handling incident management, change coordination and operational reporting.

Key Responsibilities:

* Log and manage incidents and service requests, ensuring full and accurate documentation

* Assess and confirm priority levels, ensuring information is complete and up to standard

* Dispatch tickets to the correct resolver teams and maintain clear ownership until resolution

* Communicate effectively with internal and external stakeholders regarding incident updates, planned maintenance and service interruptions

* Coordinate scheduled and ad-hoc service tasks in line with operational priorities

* Support reporting and change management processes

* Contribute to monthly reviews, performance reports, and service metrics tracking

* Collaborate with various internal functions to deliver contracted and ad-hoc managed services

* Escalate service concerns promptly and maintain consistent productivity

Requirements:

* ITIL Foundation Certification is highly desirable

* Some experience in a service desk or IT customer support environment

* An understanding of service desk procedures and ticketing systems

* Enthusiastic and self-motivated with a genuine interest in service delivery

* Strong communicator with professional telephone and written skills

* Excellent problem-solving skills and ability to stay calm under pressure

* Familiarity with change control and operational data centre tasks is an advantage

Monday - Friday (09:00 - 17:30) with hybrid working options after training/probation.

Please note; you must be eligible for Security Clearance (minimum 5 years UK residency).

Customer Service Advisor

6-Month Contract | Inside IR35

16.50 per hour (PAYE)

Location: Newcastle (On-site) - Monday to Friday

A well-established and highly innovative consultancy firm is looking for several Customer Service Advisors to join their team on a contract basis. You will act as the first point of contact for customers, offering assistance through online chat, email, phone, and postal correspondence. The role also involves raising and redirecting tickets using ServiceNow for IT-related queries.

As a Customer Service Advisor, you will be part of a vibrant and dynamic team that shares a passion for delivering exceptional service.

In this role, you'll be supporting a wide range of customer enquiries, guiding them through processes, resolving issues, and ensuring their questions are handled with care and clarity. You'll communicate across multiple channels and be responsible for logging and escalating more technical issues where needed. You'll be expected to provide accurate information, manage follow-ups, and contribute to a smooth, compliant customer journey throughout every interaction.

Essential Skills

• Previous customer service experience in a fast-paced call centre or contact centre environment.
• Strong problem-solving skills and the ability to manage complex queries.
• IT literate and comfortable using customer service systems.
• Solid understanding of FCA rules and regulatory compliance.
• Clear and professional communication skills, both written and verbal

6-Month Contract | Inside IR35 16.50 per hour (PAYE)

Location: Newcastle (On-site)

If you have a strong background in customer service or call centre work, this is a fantastic opportunity to be part of a meaningful and impactful project. To apply, please contact Iram Shariff at (url removed) or apply directly via this advert.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.