44,935 Customer Service Team Management jobs in the United Kingdom

Are you an experienced administrator with a background in Financial Services? This is a fantastic opportunity to join a well-established financial planning team in a key support role. You'll work closely with Financial Advisers, helping to deliver an exceptional service to clients while developing your own professional skills and knowledge.

As a Client Support Administrator, you'll play an integral part in the day-to-day running of the client journey. From preparing financial reports and assisting with meetings, to liaising with providers and managing administrative workflows - your contribution will directly support high-quality financial planning.

• Provide administrative support to Financial Advisers and their clients.

• Generate financial reports and documentation using various analytical tools.

• Schedule and support client meetings, including follow-ups such as fund switches or withdrawals.

• Act as a key point of contact for your assigned clients, ensuring excellent service.

• Liaise with financial providers and third parties to gather client information.

• Assist with internal projects and demonstrate a commitment to personal development.

• Work independently and manage your own workflow and priorities.

• Collaborate closely with colleagues to enhance team performance and client satisfaction.

• 2-3 years' experience in a similar administrative role.

• Background in Financial Services, ideally with strong pensions knowledge.

• Excellent communication and interpersonal skills.

• Highly organised with strong attention to detail.

• Comfortable using databases and updating information systems.

• Able to manage multiple tasks and deadlines calmly and efficiently.

• A true team player who thrives in a collaborative environment.

• At least one RO exam (or willingness to study - full support provided).

• Familiarity with FE Analytics, cashflow forecasting tools, or systems such as Enable.

• Confident with all Microsoft Office applications.

• A competitive salary based on experience.

• A supportive team environment focused on growth and development.

• Opportunities to study for further qualifications and advance your career in financial planning.

Apply now to take the next step in your Financial Services career and join a professional, forward-thinking team.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We're looking for a reliable and proactive Client Support Officer to join a growing team. This is a key role combining customer service and administrative duties to ensure smooth day-to-day operations.

You'll be the first point of contact for client enquiries, assist with payments, manage account data, and help keep the office running efficiently.

Key Responsibilities for the Client Support Officer:

• Respond to inbound phone calls and email enquiries in a timely and professional manner
• Provide accurate information and assistance to clients, escalating issues where necessary
• Process client payments over the phone
• Set up new user accounts and maintain accurate client records
• Monitor and troubleshoot issues with devices such as SIMs when needed
• Perform data entry and general admin tasks
• Support internal teams with day-to-day operations
• Help maintain organised systems and ensure smooth office processes

Key skills for the Client Support Officer:

• Experience in a similar office-based admin or customer service role
• Strong communication skills, both written and verbal
• High attention to detail and good time management
• Confident using Microsoft Office and open to learning new systems
• Self-motivated and comfortable working independently
• Friendly, professional, and solution-focused attitude
• A team player who's willing to assist where needed

Own transport is essential due to limited public transport access to the office

Testing & Inspection Client Support Administrator
Based in Herts
Permanent
Monday to Friday
(Apply online only)
25-26K per annum.

General Description:

To arrange, schedule and manage electrical testing & inspection works in residential and communal properties using the company workflow system. Work tasks can include, but not limited to, scheduling testing & inspection appointments for engineers, booking appointments with residents/site staff to gain access to properties, uploading Asbestos reports onto works orders, day-to-day generic updating of spreadsheets and client portals.

This role is pivotal in maintaining the high standards of safety, quality, and professionalism expected across our contracts.

Key Responsibilities:

Operational Management

• Input jobs into the company workflow management system
• Update job workflows on the management system
• Book appointments with residents
• Schedule appointments for engineers including re-scheduling appointments for priority jobs
• Daily uploading of Asbestos Reports onto works orders on our scheduling system.
• Basic understanding and interpretation of engineers technical notes.
• Updating spreadsheets, overdue reports and client portals
• Arrange parking for engineers (when required)
  
  
• To deliver excellent customer service
• To undertake any training provided by the company
• To fully participate with performance improvement programmes, including appraisals
• To liaise with office staff and supervisors to assist in the resolving of queries
• To support any business change for the benefit of the company
• Adhere to any KPI's set by the company
• Any ad-hoc duties as reasonably instructed by your line manager or directors

Client Support Administrator

We are partnering with a rapidly growing client in the accountancy space, who is looking for a well-rounded Client Support Administrator to join their respected and growing team of business advisors in their Gloucester office.

You will be joining a company of trusted advisors to a wide range of clients, from ambitious start-ups and family businesses to established multimillion-pound groups. Their services cover everything from audit, tax, and advisory, to probate and wealth management, meaning you’ll gain exposure to many different aspects of the business world.

We are looking for an experienced and ambitious Client Support Administrator who will be at the heart of the day-to-day business operations, ensuring the smooth running of both colleagues and clients. This is a busy, hands-on role, where you will have the opportunity to work across many areas of the business & contribute to their continued success.

What you’ll be doing:

• The client support administrator will be delivering administrative support across departments, onboarding new clients, requesting records, completing compliance checks, updating systems, and following up on communications.
• Handling incoming calls, dealing with enquiries, and providing routine responses to client queries.
• Offering reception cover as needed, welcoming visitors and providing a professional first impression.
• Monitoring and following up on emails and meetings with clients and prospects to ensure deadlines are met.
• Identifying opportunities to improve processes and efficiencies.
• Typing, formatting, and preparing letters and reports.
• Filing, scanning, and processing client documents.
• Keeping client records accurate and up to date.

What we’re looking for:

• A strong communicator with excellent customer service skills, detail-focused and proactive in following up requests.
• Highly organised, thorough, and conscientious.
• Friendly, approachable, and enthusiastic, always willing to support colleagues.
• Able to work independently, use your initiative, and suggest improvements.
• Previous office-based experience (ideally within accountancy or finance) and confident using Microsoft Office.
• Comfortable prioritising and managing your own workload while remaining flexible to meet client and team needs.

What you get in return:

• A competitive salary
• Exposure to a wide variety of clients
• Flexible and hybrid working
• 25 days holiday + bank holidays
• Good pension scheme
• Social calendar

We are looking for a people person, someone who is extremely organised, can manage their time well, with exciting customer service skills.

If this role sounds like your next move, please do apply, and I look forward to discussing this exciting opportunity with you.

If you have some experience with the Financial Services industry and are seeking an employed role that can help you progress your career, then this could be the opportunity for you!

As a leading financial services business, Quilter Financial Planning are offering an excellent opportunity for an individual to work as a client support executive on an Employed basis with one of our Strategic Partner firms.

The Role:

• Your goal will be to interact with existing clients at all levels
• Build strong relationships to retain existing clients
• Maintain and update knowledge of regulations, practices, and financial products

About You:

• Experience within financial services
• Ability to analyse financial information and comply with regulations
• Proficiency in MS Office and CRM systems
• Attention to detail and strong communication skills
• Strong ethics, with a customer-oriented attitude
• Outstanding communication skills, with the ability to foster long-term relationships

Qualifications:

• Industry experience
• Excellent interpersonal skills goals.
• Ambition and Hunger

Antony Hodari Solicitors has an opportunity for a Client Support Assistant. When you join us, you’ll be part of a workforce that truly values each and every member of the team.

To be in with a chance of being the recipient of this excellent package, including a 6% employer pension contribution, flexible working arrangements and more, apply today.

Client Support Assistant

Manchester – hybrid working

• Full time (with flexible start and finish times), permanent
• Salary £24,000 pa

Please Note: Applicants must be authorised to work in the UK

Antony Hodari Solicitors has been delivering an industry leading service to clients throughout the UK for over 40 years. Specialising in housing litigation, we fight for tenants living in sub-standard accommodation to bring landlords to account. Client care is at the heart of everything we do, evidenced by our rating of 4.8 on Trustpilot and Reviews.io.

What’s on offer at Antony Hodari Solicitors?

This is a fabulous opportunity to join a respected law firm and be a key player in a well-established and growing business with an office presence in both Liverpool and Manchester.

As our new Client Support Assistant, you can expect to receive the following:

• Salary competitive (Dependant on experience)
• Flexible start and finish times
• Annual salary review
• 25 days plus bank holidays
• Day off on your birthday
• Pension scheme with 6% employer contribution
• Hybrid home/office working environment
• Training, development, and support
• Company sick pay
• City Centre location
• Casual dress
• Death in Service Benefit (Salary x 4)
• Subsidised Gym Membership
• Access to award winning Employee Assistance Programme

The role:

Working alongside our housing disrepair team to advise and support clients when interacting with the Court and specifically the payment with fees, in order to ensure access to justice is achieved for that client. Equally the role will involve supporting the firm to aid cash flow and reconciliation of fees/funds paid out.

• Making client calls to determine financial status and eligibility for a potential remission when making payment of Court fees
• Data Entry and record keeping ensuring high standards of accuracy to best support the business
• Supporting accounts and operations staff

The successful applicant:

Personal Skills

• A good communicator with excellent attention to detail.
• Excellent verbal and written communication skills with the ability to engage a diverse audience.
• Good organisational skills; able to manage own time effectively.
• Confident
• IT literate
• Team player

If the above sounds like you, we would love to know even more about you – don’t hesitate to apply!

How to apply for the role:

e-mail –

Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired!

Job Description

As a Client Support Administrator you will be the first point of co.

Role: German Client Support Administrator
Location: Remote, with occasional travel to Switzerland
Hours: Full time
Pay: 30,000 - 35,000

An excellent opportunity has arisen for a German Client Support Administrator to join one of our longstanding clients, a specialist professional services organisation, working remotely as part of a small and dynamic international team.

Benefits:

• Work from home with occasional travel to Switzerland
• Commitment to your career progression
• Join a close-knit and multicultural team
• Be part of a client-focused, high-performing business

The Requirements:

• Fluent in English and German; French is a plus
• A university degree or equivalent in business, legal, or STEM fields
• 5-7 years of experience in financial services or a similar professional environment
• Strong client service orientation and attention to detail
• Excellent communication and interpersonal skills
• Independent, solution-oriented, and able to manage a diverse workload
• Proficient in MS Word, Excel, PowerPoint, and relevant IT tools

The Role:

• Provide administrative support across Trading, Sales, Management, and IT
• Manage client files and correspondence, including account opening and payment processes
• Respond to client queries and assist with cross-departmental coordination
• Support compliance-related activities, including KYC and document management
• Assist with internal projects and contribute to company-wide initiatives
• Ensure high standards of service in a fast-paced, front-office environment

If you're keen to join an exceptional team who value service excellence and international collaboration, then please apply to this German Client Support Administrator role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pm .

Client Support Accounts Administrator

Salary circa £30k FTE dependent on skills and experience

Wetherby, LS22 (free parking) – office-based

Full/Part time hours considered - Permanent – 4-5 days per week

About us

Moulds Accountants is a trusted accountancy and business advisory firm in Wetherby, supporting businesses since 1997. We provide expert advice for clients looking for accounts, bookkeeping, tax, payroll, and financial guidance to help clients improve cash flow and profitability.

Role & Responsibilities but not limited to:-

The Client Support Accounts Administrator role is to provide high-quality administrative, operational, and client service support to ensure the smooth running of the accounts function. The role supports both client-facing tasks and internal practice processes (such as workflow coordination).

Key responsibilities include:

• Booking in year-end accounts ready for the accounts team to work on. Liaise with clients over information required, proactively chasing up missing information.
li>Preparing letters and dividend vouchers and minutes to send to clients when the accounts are agreed
• Monitoring accounts filing deadlines and working with the accounts team to ensure all year end accounts & corporation tax returns are filed on time.
• Liaising with clients over payroll information, chasing up missing wages information and dealing with client queries.
• Liaising with clients over bookkeeping information, chasing missing information as required, and dealing with queries or directing them to the relevant person
• Preparing self assessment tax return folders using approved systems guidance so the work is ready to start by the accounts team
• Maintain internal trackers to monitor deadlines and deliverables
• Assist with ad hoc client queries via email, phone, or in person ensuring an excellent service is delivered to clients
• Assist in the company’s marketing efforts
< i>Work proactively with the wider team

Key skills

• Must be organised and proactive
• Must have excellent verbal and written communication skills and be happy talking to clients
• Some bookkeeping & payroll knowledge would be advantageous
• Must be able to use Outlook, Excel, Word

If you are passionate about working with a busy team on a variety of clients and possess the necessary skills to excel in this role, we encourage you to apply.