900 Customer Service jobs in Bridport

As a Customer Sales Advisor in Insurance, you will play a vital role as a key point of contact within the branch. Your day-to-day responsibilities will involve building rapport with new clients, maintaining existing accounts, and ensuring that all clients receive the best possible outcomes.

In this role, you will have the opportunity to expand your knowledge of products and services, enabling you to educate and guide clients in selecting the insurance options that best suit their needs. Our client fosters an environment where ideas are welcomed, and they encourage your professional growth and advancement.

Requirements:

• Excellent communication skills and a passion for building relationships with clients, ensuring a thorough understanding of their requirements.
li>Strong problem-solving abilities, as each client is unique and requires tailored solutions.
• Previous experience in a sales/customer focused role is beneficial but not required. They provide comprehensive on-site training, workshops, and coaching to support you, even through industry changes.
• A genuine passion for the company and the value they provide beyond insurance.
• Ambition and a desire to succeed. The company have a proven track record of promoting from within, and the current leadership team all started as Insurance Advisors.

Rewards:

• Clearly defined development schemes with accelerated career progression opportunities.
• Excellent training programs, including assessment days, talent academies, and upskilling initiatives.
• Mentorship and training programs for aspiring leaders.
• Access to a rewards platform to increase earnings.
• Regular performance-based pay reviews.
• Company-funded CII professional qualification.
• 22 days of holidays, increasing through service (plus bank holidays).
• Access to a wide range of discounts from hundreds of high street retailers.
• Employee discount on various insurance products.

If you are excited about this opportunity and believe you have what it takes, please apply now or reach out to the team at LNJ Recruitment for further information.

• Free on-site parking 
• Free Health Cash Plan for cover towards treatment for dental, prescriptions, and many more.
• Consistent development and growth opportunities.
• Consistent salary increases.
• Free annual travel insurance (subject to qualifying criteria)
• Discount on your home and motor insurance.
• Salary supplements for using an additional language.
• Annual Bonus scheme of approx. 5%
• Fully equipped gym and other social club facilities.
• Hybrid working. 

• Receive in-coming correspondence and calls from customers, clients and third parties relating to insurance claims.
• Managing a portfolio of claims, where you will be responsible for assisting customers from the initial point of contact through to completion.
• Ensure all relevant information is captured and updated on the system for each customer.
• Accurately assess claims in line with policy terms and conditions.
• Pay valid claims quickly without unnecessary delay.
• Ensure customers who aren't covered are informed at the first opportunity.
• Assess and raise awareness of any fraudulent activity.
• To empathise with customers and ensure that you are there to support them at a very challenging time.
• Carry out calculations to ensure accurate payments are made to customers on behalf of their insurance provider (including using exchange rate information)
• Liaise with 3rd parties in relation to resolving queries and process claims, recover money where possible.
• Ensure all documentation relating to a case is attained and uploaded both timely and accurately.
• Input data to a claims management system with a high level of accuracy.

• Previous experience within a customer service role is required (this can be within retail, hospitality, call centre, etc.)
• High levels of personal resilience.
• Must be able to multi-task.
• First-class verbal and written communication skills
• Must be comfortable with navigating computer systems (full training will be given)
• High levels of pro-activity; good organisation and planning skills
• Great team player.
• An ability to stay calm, confident and focussed while handling high numbers of incoming calls.
• The ability to reassure others and display high levels of empathy.
• Competent at using complex computer systems.
• Numerate and able to understand and process information quickly.
• Literate with the ability to tailor communication suitable for the appropriate audience.
• High levels of attention to detail.

Job Opportunity: Customer Service Administrator

Location: Poole

Salary: up to 24,495 DOE

Are you a detail-oriented, organised individual with a passion for providing excellent customer service? We are looking for a Sales Administrator to join our clients dynamic sales team!

Key Responsibilities:

• Accurately process sales orders
• Handle customer inquiries through telephone, email, and webchat
• Manage daily email correspondence and answer inbound calls, serving as the go-to contact for customers.
• Proactively reach out to customers about quotes, order issues, or aftercare needs.
• Log customer feedback and issues to maintain accurate records.
• Recommend additional products during telephone orders to boost sales.
• Work closely with marketing and warehouse teams to ensure smooth processes.

What We're Looking For:

• Strong organisational and multitasking skills
• Excellent attention to detail
• Effective communication skills, both written and verbal
• Ability to thrive in a fast-paced environment

This role offers a supportive team, opportunities to enhance your customer service and sales skills, and the chance to contribute to a growing organisation. If you're ready to make an impact and take your career to the next level, we'd love to hear from you!

INDCP

Customer Service Executive

Reporting to: Regional Commercial Manager

Position Overview:
The Customer Service Executive will be responsible for growing business within a designated geographical region by managing and developing a portfolio of Commercial, Industrial, and Agricultural accounts.

Key Responsibilities:

• Manage and develop a commercial portfolio of Small and Medium Enterprise (SME) customers.

• Drive revenue, volume, and gross margin growth through the application of company business tools and guidelines, aligned with individual and regional budgets.

• Organically grow the profitability of the customer portfolio through effective price management, increasing share of wallet, and fostering customer loyalty via additional products and revenue streams.

• Achieve monthly targets and associated KPIs, including productivity metrics managed through telephony reporting, as set by the Regional Commercial Manager.

• Maintain the highest standards of customer excellence, adhering to customer complaint procedures when necessary.

• Upsell the full range of companies products and services-including energy procurement, lubricants, tanks, and fuel cards-to maximize revenue.

• Provide timely reports and information as required by the Regional Commercial Manager or General Manager.

• Fully utilize all company systems and processes; assist in office-based support when necessary.

• Collaborate with internal departments to drive customer loyalty through Price Risk Management proposals and sustainability offerings.

• Work closely with colleagues across the business to strengthen the overall customer offering and improve loyalty.

• Process customer orders, manage queries, and consistently deliver outstanding customer service.

• Champion a health and safety-focused culture at all times.

• Conduct customer meetings and account reviews via video conferencing tools when face-to-face meetings are not possible.

• Collaborate with the Regional Commercial Manager and Marketing Department to minimize customer churn through targeted campaigns and portfolio action plans.

• Maintain a professional and reputable approach in all internal and external interactions.

• Ensure consistency of job functions and processes across businesses in the UK to promote operational unification.

• Maximize sales opportunities by targeting vertical markets across Agricultural, Industrial, and Farm Group sectors, for both rigid and articulated delivery modes.

• Integrate newly acquired business accounts from the Business Development team into the existing portfolio, ensuring thorough follow-up to explore cross-sell and up-sell opportunities and strengthen customer relationships.

• Manage financial risk by working alongside the Credit Department to ensure customers trade within agreed financial terms and limits.

Essential Skills:

• Proven telephone sales experience in a fast-paced, target-driven environment.

• Field-based sales and business development experience, ideally within Commercial, Agricultural, or Industrial sectors.

• Key account management experience with a focus on achieving revenue and growth targets.

• Full UK driving licence.

• Strong computer literacy, particularly in Microsoft Word, Excel, and Outlook.

• Excellent interpersonal and communication skills-both written and verbal.

• Ability to thrive in a high-pressure, KPI-driven environment.

• Self-motivated and capable of working independently as well as collaboratively within a team.

• Demonstrated success in a competitive sales environment.

• Skilled at building and maintaining long-term relationships to drive customer loyalty and repeat business.

• Proactive, solutions-oriented, and confident in taking the initiative.

• Ability to engage professionally with a diverse customer base across multiple sectors.

Desired Skills:

• Experience in a target-driven telephony sales environment is highly desirable.

Hours of Work:

• Monday to Friday, 8:00 AM - 5:00 PM (with a one-hour lunch break)

• Office-based from Monday to Wednesday; remote work on Thursday and Friday

• Note: A full driving licence and access to a vehicle are likely required due to the role's regional nature.

Summer Vacancies – Join Our Team!

Location: Southampton

Age: 17+

A local company is currently recruiting for our busiest period yet.

We have various roles available in:

Marketing Agents

Customer Service

Leaflet Dropping

Retail Instore Promoters

Call Centre Agent

Office staff

NO experience required! Full training provided.

Whether you’re looking for summer work (students welcome 17 year old plus ) or seeking a permanent role, we’re the perfect place for you!

Don’t wait—apply now!

Immediate Start Available!

Enter

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 18 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2606/95898001/52690021/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 20 hours per week.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Service Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0807/96013001/52413496/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0407/96009001/52722304/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 42 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2606/95879001/52655489/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!