1636 Customer Service jobs in Chorley

Join a busy vehicle rental team in Stockport as a Customer Service Advisor where your people skills and up-selling ability can really make a difference. You'll help customers find the right vehicle while working with a supportive team that values hard work and friendly service. If you're keen to earn great bonuses and enjoy a role that keeps you on your toes, this is the job for you!

What will you be doing as a Customer Service Advisor?

• Greeting and welcoming customers with a friendly, professional approach
• Understanding customer needs and recommending the best rental options
• Processing bookings, rental agreements, and payments accurately
• Conducting vehicle inspections and completing necessary documentation
• Promoting add-on services to increase sales and enhance the customer experience
• Handling queries and complaints promptly and professionally
• Working closely with your team to manage fleet availability and maintenance

We would LOVE to hear from you if you have experience as a:

• Customer Service Advisor
• Rental Sales Consultant
• Sales Assistant
• Customer Sales Advisor
• Vehicle Rental Consultant

If you have excellent communication skills, a full clean UK driving licence, and enjoy working in a fast-paced, customer-facing role, this could be the perfect fit!

What will you get in return for your work as a Customer Service Advisor?

• Competitive salary of 28,665 plus excellent bonus incentives from up-selling
• 28 days holiday including bank holidays
• Mobility options including company car schemes
• Health insurance after two years service
• Company pension scheme and death in service cover
• Uniform provided and employee discounts
• Regular team events and ongoing training opportunities
• Weekend working required - but you'll get your days back during the week, perfect for quieter shopping or errands

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Our client are looking for a positive, friendly and proactive individual to join their Customer Service team their Manchester office. You will be the first point of contact for customers via telephone, assisting with customer queries while maintaining the exceptionally high level of service they provide.

The successful candidate will be self-motivated with a strong work ethic and customer centric approach, acting as an ambassador for the brand while developing and improving processes and systems to improve efficiency and customer satisfaction.

Your key responsibilities

• Answering and dealing with all phone calls & emails promptly and efficiently, while ensuring customer satisfaction
li>Liaising with the Engineers to arrange their job schedules
• Diagnose any product issues remotely, determining how each issue can be resolved & actioning next steps where necessary
• Improving the scheduling and customer service processes to ensure efficiency and customer satisfaction, in accordance with their strategic objectives
• Maintaining an excellent knowledge of our product and technical information in order to ensure each customer receives the correct information and service

Key skills

• The ability to use your own initiative on each call
• Confidence on the phone
• Great phone manner
• Problem-solving

The office is based in Manchester City Centre with free parking available

• Mon to Fri
• 35 hours pw
• Site based at office in Horwich, Bolton

Here at ISS, as one of the UK's leading Facilities Management (FM) providers, we are looking to recruit an Administrator to join our Helpdesk team located in our Bolton office on a Monday to Friday basis

Here, you will work in an established team dedicated to a single Banking customer, where you will provide various helpdesk solutions to the client including reactive maintenance, planned preventative maintenance, cost, and budget tracking

Actions will include:

• Ensure all supply-chain jobs are processed in line with the agreed SLAs and priority response times.
• Feedback information or any issues that may affect the contract performance or cause client dissatisfaction
• To update the system with latest status and comments relating to jobs issued to the supply chain
• Ensure the customer is kept aware of the progress of a job and any reasons for delay relating to the supply chain
• Encourage customer feedback and promote a feeling of involvement by maintaining contact with the customer and carrying out customer service feedback questionnaires.
• Respond in a professional and courteous manner to every customer, recording all requests for service to accurately reflect correct priority for work based on health, safety, business criticality and customer expectation.
• Administer the system, ensuring information is correct and kept up to date.
• Quality check jobs are closed off in a timely manner to the correct standard through liaising with site-based colleagues.
• Maintain awareness and contribute to the achievement of KPI and quality standards.
• Ensure timely management of complaints, maintaining efficient and professional communications with all parties.

We need from you:

• A good attitude and ability to pick up new terminology and IT systems

ABS Resoucing are looking for a Customer Service Advisor

Due to our continued growth, our client is looking for aCustomer Service Adviser to work at their busyLongridge Office

This is apermanent job for the successful candidate

12.60 per hour 40+ hours per week Monday - Friday

Due to the location a own transport would be essential

You will be working in a friendly thriving environment based in Longridge who provide fantastic opportunities for the right candidates with immediate starts and full training provided.

The role will involve Inbound and Outbound calls to customers

We Need you to have -:

• A positive energetic attitude
• Willingness to learn
• Outgoing and enthusiastic
• Excellent telephone manner with previous experience essential
• Work well under pressure in a busy environment
• Be able to work as part of a team
• Good time keeping and good attendance levels.
• Good IT skills and good communication
• Adhoc office Duties

12.60 per hour

Mon - Fri 8.30am - 6pm ( Some time may be required to work later )

If you feel you have the above qualities and this is the role for you, apply now!

Customer Service Administrator    

Salary: £12.27 per hour plus 25 days annual holiday entitlement

Permanent, Full Time - 40 hours per week

Based at Wallasey CH44 7HX

Job purpose:

As part of a team, the Customer Service Administrator will support the Customer Service Team in delivering a consistently high level of service to users and the wheelchair service team and ensure administration is completed in an accurate and timely manner.

Key responsibilities:

• Answering the telephone and inputting any relevant information from the telephone call into the database on the computer.
• Develop strong relationships with the wheelchair service team.
• Update computer records for reconditioned and new wheelchairs.
• Raising job cards on the computer system and ensuring all details are correct and ready for the engineer to carry out the visit to the service user.
• Contact service users to arrange visits by the engineer for repairs, collections and deliveries.
• Filing or scanning all relevant paperwork and job cards, setting up and maintenance of filing systems as and when required.
• Ensure workloads are managed effectively and all daily tasks are completed.
• Maintain a professional customer service attitude when dealing with all service users and other agencies.
• Observe all regulations covering the confidentiality of the service user information accessed in undertaking the role.
• Agree to undertake all training offered that is necessary to maintain the skills required for this role.
• Liaise effectively between departments to ensure excellent customer service and information accuracy is maintained.

 Skills and Qualifications

• Computer literate
• Good communication, verbal and written
• Experience of invoicing and accounts procedures
• Experience of working within a service provider industry
• Flexible approach to working conditions and working environment change
• Self-motivated and enthusiastic worker

Confidentiality

During the course of the work involved with this position, the role will become party to confidential information including service user information.  It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.

Other

This role involves contact with vulnerable people and access to their records and therefore it will be necessary for the company to obtain a satisfactory DBS check on all staff employed in this role.  

Service user/other agency/public engagement and involvement:

Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.

 INDLS

More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since it's launch in 2008. Today, operating from our offices in Preston, we help over 1000 people every month to confidently release cash from their homes, significantly growing year on year to become one of the largest lifetime mortgage lenders in the UK

We are looking for experience Customer Service Professionals to join us in our Servicing department. The main purpose of the role is to provide an exceptional service to our lifetime mortgage customers in all aspects of their dealings with More2Life.

Main role & responsibilities:

• Working on the inbound and outbound telephone support line for More2Life customers

• Logging calls notes on CRM system

• Liaising with other servicing teams depending on customer requirements

• Handle all enquiries in a professional, positive and prompt manner.

Required skills & abilities

• Excellent software skills, particularly Outlook & Word (Excel and Adobe also preferred).

• Ability to multi-task and manage own workload in a fast paced environment.

• Experience of working within a telephone based customer service led environment with inbound and outbound calls.

• Experience of working in the Financial Services industry, and in particular the mortgage administration and processing would be preferred but is not essential.

• First class communication skills, both written and verbal.

Most of all we look for people who display and work around the core values of our business:

Ambitious - to break ground to help our customers enjoy a better retirement.
Supportive - relationships are key to everything we do.
Personal - going above and beyond to offer exceptional service.
Integrity - honest, true and transparent in all of our relationships.
Responsive - whatever the challenge we'll deliver the right result.
Expert - experts in our field, our thirst for knowledge never stops

Benefits:

• 23 days holiday, plus bank holidays. Rising to 28 days based on length of service

• Additional holiday purchase scheme

• 1 charity day

• Tier 1 pension

• Simply Health

• Life Assurance

• Job Tittle: Customer Service Advisor
• Location: Liverpool
• Salary/Hourly Rate: 12.30
• Job Type: Permanent
• Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Liverpool as a Customer Service Representative.

The ideal candidate will be able to demonstrate inbound customer service experience.

You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Advisor:

• Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.
• Prioritise queries and correspond with other departments when necessary to determine the root cause.
• Type and administer correspondence to clients / investors meeting deadlines.
• Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Advisor:

• Demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.
• Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
• Strong independent and team worker.

If you are interested in the Customer Service Advisor role based in Liverpool, hit the 'apply now!' button for an immediate interview!

• Job Tittle: Customer Service Administrator
• Location: Liverpool
• Salary/Hourly Rate: 12.30
• Job Type: Permanent
• Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Liverpool as a Customer Service Administrator.

The ideal candidate will be able to demonstrate previous admin experience.

You will be responsible for responding to emails queries made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Administrator:

• Responding to emails made by investors and professionals adhering to compliance and regulations.
• Prioritise queries and correspond with other departments when necessary to determine the root cause.
• Type and administer correspondence to clients / investors meeting deadlines.
• Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Administrator:

• Customer service experience can include any complaint handling, inbound processing and/or banking roles.
• Strong independent and team worker.

If you are interested in the Customer Service Administrator role based in Liverpool, hit the 'apply now!' button for an immediate interview!

Portfolio Credit Control are delighted to be partnered with a well established and ever-growing company who specialise within professional services. We are currently growing the Credit Control team due to continued business success and are looking to speak with hardworking and professional individuals who are keen to have the opportunity to work within a prestigious organisation.

• The position is suitable for an individual who is bright, confident, positive and an excellent communicator.
• You will need to bring a minimum of three years' experience in either a Credit Control, Customer Service role and be capable of working in a fast paced and dynamic but supportive team
• The post holder will appreciate and be able to rise to the challenge of delivering the expected performance as an active team member.
• Focusing not just on excellence in cash collection but also delivering targets in an environment of exceptional service and client care.
• A pragmatic, commercial approach to problem solving and excellent negotiation skills are all prerequisites for this rewarding role.

Day-to-Day Responsibilities

• Take full responsibility for your own daily call schedule of overdue client accounts.
• Delivering an expected 60 collection tasks every day, of combined call and email activity.
• Handling payment and service queries principally by telephone, but also by email and letter.
• Providing an excellent service when engaging with the client, handling client enquiries and making the necessary notes on our systems to maintain accurate and timely records.
• Processing debit/credit card payments.
• Liaising with Client Experience and Client Retention departments whilst also adhering to internal processes, to ensure clients' accounts operate as smoothly as possible.
• Identifying and actioning all potential retention opportunities including Direct Debit reinstatements.
• Complete requests for client account adjustments when required.

INDCC
49612BRR2