76 Customer Service jobs in Doncaster

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

Salary: £31,542.83

The Role

• To deal with customer queries in a polite and effective manner, not leaving the customer until they are satisfied
• Ensure the customer promptly receives their deliveries in excellent condition every time.
• Engage and build a rapport with customers, ensuring a consistent positive message, dealing with queries in a polite and effective manner by phone and face to face at the point of delivery
• Ensure that customers are kept informed of their estimated time of delivery and where issues occur the customer is kept informed at all times
• Accurate and efficient completion of the delivery of stock to customer's room of choice in a safe and efficient manner.
• Ensure all pre delivery checks are undertaken ensuring all required stock is on the vehicle for each customers' delivery
• Ensure correct and accurate completion of documentation in line with customer, legislative and company policies and procedures
• Responsible for the Health and Safety of themselves and others, completion of dynamic risk assessments, adhering to safe working practices and the Health & Safety at Work Act
• Assist in the loading of vehicles as and when required
• Ensure the customer is happy with their delivery before leaving the customer's premises
• Check all returns and collections are made and are correct

The Person

• Excellent communication skills both face to face and on the phone
• Problem Solver – Working to resolve customer problems at the point of delivery
• Ability to build rapport with customers
• Takes pride in delivering exceptional customer service
• Be flexible in relation to shifts and duties with excellent timekeeping
• Be smartly presented at all times and have excellent customer service skills and be detail focused
• Be able to provide a time critical delivery service in line with targets agreed with customer and Wincanton
• Must be willing to upskill to a driver in the future.
• Must hold an existing Driving Licence.
• DBS check will be undertaken

Due to the nature of the work, heavy lifting is required. This includes repetitively handling bulky, weight items as part of a two-person team on a daily basis – i.e washing machines, kitchen units, kitchen worktops. It is therefore essential that the successful applicant is able to carry out this nature of work.

Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country. Through a wealth of experience and knowledge Wincanton provides business critical services including storage, handling and distribution; high volume eFulfilment; retailer 'dark stores'; two-person home delivery; fleet and transport management; and network optimisation for many of the UK's best-known companies.

This role is a fixed working week - Tuesday to Saturday, start times vary between 06:00 and 07:00.

2 Years Multi-Drop experience desired.

How will you contribute?

• Provide a professional driving service and meet and exceed expectations of our customers
• Ensure the customer promptly receives their deliveries in excellent condition every time.
• Engage and build a rapport with customers, ensuring a consistent positive message, dealing with queries in a polite and effective manner by phone and face to face
• Accurate and efficient completion of the delivery of stock to customer's room of choice in a safe and efficient manner.
• Ensure correct and accurate completion of documentation in line with customer, legislative and company policies and procedures
• Responsible for the Health and Safety of themselves and others, completion of dynamic risk assessments, adhering to safe working practices and the Health & Safety at Work Act, including accident, incident and damage reporting
• Ensuring compliance with Transport driving regulations and working time regulations

What will you bring?

• You must hold an in date valid Class 2 licence
• You must hold an in date valid CPC licence
• You must hold an in-date Digi Card
• You must have no more than 6 points on your current licence
• Be smartly presented at all times and have excellent customer service skills and be detail focused
• Be able to provide a time critical delivery service in line with targets agreed with customer and Wincanton
• Previous retail and commercial driving experience is desirable
• DBS check will be undertaken

Due to the nature of the work heavy lifting is required. This includes handling bulky, heavy weight items as part of a two-person team daily – i.e. washing machines, kitchen units, kitchen worktops. It is therefore essential that the successful applicant is capable to carry out this nature of work.

Our Culture & Benefits

In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, B&Q 20% discount card ( once completing satisfactory probationary ), onsite parking, onsite Gym, EV Charging available on site, Employee Assistance Programme, subsidised canteen and much more.

Our people are at the core of our business and what makes Wincanton part of GXO great. That's why we also provide significant opportunities for career development and

Our client, a well-established family-owned business based in Doncaster , is seeking a Customer Support Coordinator to join their growing team.

The Sales Support and Customer Service departments are the true engine room of the business, handling day-to-day technical and commercial interactions with customers to an exceptional standard, the driving force behind the company’s outstanding reputation and glowing customer reviews.

In this role, you’ll act as a key point of contact for customers, providing quotes, technical support and problem resolution in a professional and efficient manner. You’ll take ownership of enquiries, and deliver accurate, timely solutions, all while maintaining a positive and customer-focused approach.

The position is fast-paced and varied, requiring strong technical understanding, excellent communication skills, and the ability to think critically and quote effectively. Your meticulous attention to detail and ability to balance customer satisfaction with commercial awareness will make you an invaluable part of the team.

Responsibilities:

• Responding to incoming sales enquiries over email or the phone
• Supporting customers on their requirements to ensure they are ordering the right product for their needs
• Responding to bespoke orders in terms of materials needed etc
• Problem solving if there are delays or issues
• Proactive resolution of stock or delivery issues before the customer is aware

Requirements

• Internal Sales, Customer Service or Admin Support experience
• Must be technically minded
• Experience in providing quotes

• High emotional intelligence to work well in a close-knit team and delight customers
• Attention-to-detail and real ownership of everything you do
• Ability to work at a quick pace in a dynamic environment
• Great initiative and problem-solving skills
• Commercial awareness with a genuine concern about the success of the business
• Good communication skills with a clear telephone manner
• Excellent IT literacy with ability to learn new systems quickly
• On time and reliable attendance at work

Benefits

Salary- £35,000

Profit related bonus
Monday- Friday 8am- 4.30pm

Why this job matters

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with Plusnet.

Why not use your skills to make a difference and join our Broadband Technical Team in Sheffield . You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.

You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.

We understand that life never stands still, and like most roles within Plusnet, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary £25,087.00, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
• Huge discounts of Plusnet,EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Why this job matters

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with Plusnet.

Why not use your skills to make a difference and join our Broadband Technical Team in Sheffield . You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.

You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.

We understand that life never stands still, and like most roles within Plusnet, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary £25,087.00, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
• Huge discounts of Plusnet,EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?