1271 Customer Service jobs in Doncaster

Our client, a rapidly expanding e-commerce enterprise, is seeking a dedicated and experienced Lead Customer Service Representative to manage their support operations. This role is primarily remote, allowing you to contribute from your chosen UK location, with occasional team meet-ups. You will be responsible for leading a team of customer service agents, ensuring exceptional client satisfaction, and driving service excellence.

Key Responsibilities:

• Leading, coaching, and mentoring a team of customer service agents to achieve performance targets.
• Monitoring customer service interactions (calls, emails, chat) to ensure quality standards and adherence to company policies.
• Handling escalated customer issues and complaints, resolving them efficiently and professionally.
• Developing and implementing training programs for new and existing customer service staff.
• Analyzing customer feedback and service data to identify areas for improvement and implement solutions.
• Collaborating with other departments (e.g., Sales, Marketing, Operations) to resolve customer issues and improve overall customer experience.
• Ensuring the team meets key performance indicators (KPIs) such as response times, resolution rates, and customer satisfaction scores.
• Maintaining up-to-date knowledge of company products, services, and policies.
• Creating and updating knowledge base articles and customer service documentation.
• Contributing to the development of customer service strategies and best practices.

Qualifications:

• Proven experience in a customer service role, with at least 2 years in a lead or supervisory capacity.
• Demonstrated ability to manage and motivate a team.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in customer relationship management (CRM) software and helpdesk platforms.
• Strong understanding of customer service principles and best practices.
• Ability to handle difficult customer situations with diplomacy and professionalism.
• Experience in training and development of staff.
• Strong analytical skills to interpret customer service data.
• Adaptability and ability to thrive in a fast-paced, remote work environment.
• Experience with e-commerce customer service is a plus.

This is an exciting opportunity for a motivated leader to shape the customer experience for a growing brand. If you are passionate about customer service and excel at team leadership, we encourage you to apply.

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

Salary: £25,087 – Uncapped commission Location : Doncaster Contact Centre Full Time - Permanent Sales Advisors - EE If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE. At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment. You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services. No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments. What's in it for you? Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family , at no cost to you Paid Carer's Leave : Market - leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for you and your family. Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

Customer Service & Parts Advisor Role Availiable !

Parts Advisor / Customer Service  /  immediate opportunities Temp - Perm 

Location –Rotherham

Salary - £27000 + Bonus potential 

“Are you looking for a new role within the Automotive sector ?" 

"Are you an experienced parts advisor within a workshop?" 

"Are you wanting to widen your industy knowladge? "

Temp to perm role with Venatu Automotive

You will be able to accurately identify parts to meet the customer sales requirements, Utilising all product promotions effectively to achieve specific targets set, Identifying and maximising all upsell opportunities thereby growing overall sales figures, be able to maintain your own knowledge levels on new or updated parts through the completion of appropriate training courses and reading information from bulletins, catalogues, parts updates, special offers, recalls etc.

Ideally for this role you will have Parts Experience from a similar role within the Motor industry. You will need to be ambitious and have a determination to seek out new sales opportunities within our customer database and exceed parts sales objectives on a daily basis.

Does all this sound like something you want to be part of and become a parts advisor ?  

Call Natalie on 07718 (phone number removed) to discuss the opportunities and to secure one of the roles today, and more importantly find out how you too can become part of the Venatu family.

Venatu Automotive Contracting Services is a specialist division here at Venatu Recruitment Group, we focus on the recruitment of talent across the UK.

If you feel you match the desired criteria, or you would like more information on roles such as Commercial Vehicle Technician, PSV Engineer, PSV Mechanic or Fitter, we would really like to hear from you. Alternatively, please visit our website.

At Venatu Recruitment Group your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website

Reference ID: DONAUTO

Do you have Customer Service experience within Logistics or Freight industry? 

Our client is seeking a dedicated and detail-oriented Customer Service Freight Coordinator to join their busy same-day courier team. As a key liaison between their clients, carriers, and internal departments, you will play a crucial role in ensuring the smooth and efficient movement of goods from origin to destination.

Working Hours: 

• Monday - Friday 
li>5:00am - 1:00pm OR  6:00am - 2:00pm 

As a Customer Service Coordinator, you will be required to: 

Serve as the primary point of contact for clients, addressing their freight requirements and enquiries in a professional and timely manner.
• Coordinate the scheduling, routing, and tracking of shipments to ensure on-time delivery and customer satisfaction.
• Collaborate with carriers and internal teams to secure vehicles and negotiate rates, while also optimising routes to minimize costs and transit times.
• Maintain accurate and up-to-date shipment records, ensuring compliance with all documentation requirements.
• Troubleshoot and resolve any issues that arise during the transport process, including delays, damages, and other disruptions.
• Provide clients with regular updates on the status of their shipments and address any concerns or questions.
• Assist in the development and maintenance of strong relationships with carriers to ensure reliable service.
• Proactively identify opportunities for process improvements and operational efficiencies within the freight coordination process.
• Uphold high standards of customer service, ensuring that all interactions reflect positively on the company's brand and reputation.

The ideal candidate will have: 

li>Proven experience in customer service roles, preferably within the logistics or transportation industry but not essential.
• Strong communication and interpersonal skills, with the ability to build rapport and effectively communicate with clients, carriers, and colleagues.
• Proficient in using SaaS and other relevant software.
• Excellent organisational skills and attention to detail to manage multiple shipments and priorities simultaneously.
• Problem-solving mindset with the ability to make quick decisions under pressure.
• Adaptability to work in a fast-paced and dynamic environment

Customer Service Advisor - Sheffield







Monday-Friday, 08:45 u :00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working (50% monthly split required)







Do you have a passion for customer service, excellent communication skills and the ability to handle challenging interactions? Would you like to work Monday-Friday? We are currently recruiting for a Customer Service Advisor to join our Sheffield team on an initial fixed term contract basis.



Previous experience in pensions or working in a contact centre environment is not required. Full training will be given to ensure you are successful in your new role.



Take a look at the below video to hear from a member of our team











Aon is in the business of better decisions



At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like



Delivering excellent customer service, you will have the opportunity to help our customers with any day-to-day queries regarding their pension.




Updating personal information with a high attention to detail.


Processing requests for written information to be sent to our members.


Providing accurate information from our knowledge/customer databases.


Helping customers complete documentation


Explaining our processes and setting correct expectations.





Office base in centre of Sheffield to ensure you benefit from the supporting network that is Aon United, and are not isolated in your role. We work smartly in a hybrid environment requiring you to be in the office every week which additionally supports your on-going development and training needs



How this opportunity is different



Aon offers an environment where individuals can grow and develop in a rewarding role. We are confident that you will feel just as passionate as we do in empowering results for our customers and your career.



You will have responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company.







Skills and experience that will lead to success








Experience of working within a customer service focused role with direct customer contact either face to face or via telephone.


Active listening and good communication skills.


A pro-active approach with the ability to resolve queries efficiently and effectively.


Excellent attention to detail and commitment to provide ongoing quality.


Good understanding of Microsoft applications









How we support our colleagues



In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.



Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.



Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email







#LI_SS3







Customer Service Advisor - Sheffield







Monday-Friday, 08:45 u :00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working (50% monthly split required)







Do you have a passion for customer service, excellent communication skills and the ability to handle challenging interactions? Would you like to work Monday-Friday? We are currently recruiting for a Customer Service Advisor to join our Sheffield team on an initial fixed term contract basis.



Previous experience in pensions or working in a contact centre environment is not required. Full training will be given to ensure you are successful in your new role.



Take a look at the below video to hear from a member of our team











Aon is in the business of better decisions



At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like



Delivering excellent customer service, you will have the opportunity to help our customers with any day-to-day queries regarding their pension.




Updating personal information with a high attention to detail.


Processing requests for written information to be sent to our members.


Providing accurate information from our knowledge/customer databases.


Helping customers complete documentation


Explaining our processes and setting correct expectations.





Office base in centre of Sheffield to ensure you benefit from the supporting network that is Aon United, and are not isolated in your role. We work smartly in a hybrid environment requiring you to be in the office every week which additionally supports your on-going development and training needs



How this opportunity is different



Aon offers an environment where individuals can grow and develop in a rewarding role. We are confident that you will feel just as passionate as we do in empowering results for our customers and your career.



You will have responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company.







Skills and experience that will lead to success








Experience of working within a customer service focused role with direct customer contact either face to face or via telephone.


Active listening and good communication skills.


A pro-active approach with the ability to resolve queries efficiently and effectively.


Excellent attention to detail and commitment to provide ongoing quality.


Good understanding of Microsoft applications









How we support our colleagues



In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.



Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.



Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email







#LI_SS3

Customer Service Advisor - Sheffield







Monday-Friday, 08:45 u :00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working (50% monthly split required)







Do you have a passion for customer service, excellent communication skills and the ability to handle challenging interactions? Would you like to work Monday-Friday? We are currently recruiting for a Customer Service Advisor to join our Sheffield team on an initial fixed term contract basis.



Previous experience in pensions or working in a contact centre environment is not required. Full training will be given to ensure you are successful in your new role.



Take a look at the below video to hear from a member of our team











Aon is in the business of better decisions



At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like



Delivering excellent customer service, you will have the opportunity to help our customers with any day-to-day queries regarding their pension.




Updating personal information with a high attention to detail.


Processing requests for written information to be sent to our members.


Providing accurate information from our knowledge/customer databases.


Helping customers complete documentation


Explaining our processes and setting correct expectations.





Office base in centre of Sheffield to ensure you benefit from the supporting network that is Aon United, and are not isolated in your role. We work smartly in a hybrid environment requiring you to be in the office every week which additionally supports your on-going development and training needs



How this opportunity is different



Aon offers an environment where individuals can grow and develop in a rewarding role. We are confident that you will feel just as passionate as we do in empowering results for our customers and your career.



You will have responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company.







Skills and experience that will lead to success








Experience of working within a customer service focused role with direct customer contact either face to face or via telephone.


Active listening and good communication skills.


A pro-active approach with the ability to resolve queries efficiently and effectively.


Excellent attention to detail and commitment to provide ongoing quality.


Good understanding of Microsoft applications









How we support our colleagues



In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.



Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.



Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email







#LI_SS3







Customer Service Advisor - Sheffield







Monday-Friday, 08:45 u :00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working (50% monthly split required)







Do you have a passion for customer service, excellent communication skills and the ability to handle challenging interactions? Would you like to work Monday-Friday? We are currently recruiting for a Customer Service Advisor to join our Sheffield team on an initial fixed term contract basis.



Previous experience in pensions or working in a contact centre environment is not required. Full training will be given to ensure you are successful in your new role.



Take a look at the below video to hear from a member of our team











Aon is in the business of better decisions



At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.







What the day will look like



Delivering excellent customer service, you will have the opportunity to help our customers with any day-to-day queries regarding their pension.




Updating personal information with a high attention to detail.


Processing requests for written information to be sent to our members.


Providing accurate information from our knowledge/customer databases.


Helping customers complete documentation


Explaining our processes and setting correct expectations.





Office base in centre of Sheffield to ensure you benefit from the supporting network that is Aon United, and are not isolated in your role. We work smartly in a hybrid environment requiring you to be in the office every week which additionally supports your on-going development and training needs



How this opportunity is different



Aon offers an environment where individuals can grow and develop in a rewarding role. We are confident that you will feel just as passionate as we do in empowering results for our customers and your career.



You will have responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests, or reputation of any Group Company.







Skills and experience that will lead to success








Experience of working within a customer service focused role with direct customer contact either face to face or via telephone.


Active listening and good communication skills.


A pro-active approach with the ability to resolve queries efficiently and effectively.


Excellent attention to detail and commitment to provide ongoing quality.


Good understanding of Microsoft applications









How we support our colleagues



In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.



Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.



Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email







#LI_SS3