What Jobs are available for Customer Service in Hamilton?

Permanent vacancy - Customer Service Coordinator

Location - Hillington

Salary - upto 35,000 depending on experience

Monday - Friday

Working hours

Fully on site

About the job

Our client based in Hillington are looking for a Customer Service Coordinator to join their team. Key aspects of the role is to make sure the highest level of customer service is maintained with distributors, and key stakeholders at all times. Manage the shipping process of goods and ensures that orders are delivered on time and in full and to manage relationships with suppliers and warehouse partners.

EXPORTS AND CUSTOMES EXPERIENCE WOULD BE PREFFERED FOR THIS ROLE.

Ensures all order related documentation is completed promptly and to a high standard to ensure no delays to shipments.

Manages relationships with key freight and warehouse partners to make shipments as cost effective as possible.

Works closely with production to move products via under bond as quickly and efficiently as possible to ensure stock available to meet customer deadlines and requirements.

Works with key stakeholders in commercial and marketing to ensure products/advertising material are available for tastings/events.

Manages customers' orders to ensure they are delivered on time and in full.

Deals with any complaints in a prompt and efficient manner ensuring customer satisfaction.

Ensures reporting requirements are completed within agreed timescales.

Follow template - current stock levels / forecasted vs. shipped sales call offs / expected next order.

Price list follow ups - confirmation of receipt & encourage new orders.

Overdue payment - follow up by phone, flag cashflow issues to accounts team.

Ownership of finished goods across all dispatch sites - highlight customer bottlings / slow moving stock / split cases to sales business partner.

Join sales QBR meetings/calls to build better relationships.

Ownership of key customer contact database: phone, email and postal address for logistics/order depts, finance/ accounts depts etc.

Experience

Circa 2 years export and customs experience preferred.

Order management experience preferred.

Systems literate - proficient in MS Office.

Experience of developing processes and systems is an advantage.

Ability to work at a fast pace while ensuring excellent attention to detail.

Ability to use your initiative and work part of a team.

Resourceful and determined to deliver on time to a high standard.

Organised with a "can do" attitude.

Resilient.

Proactive.

Self Sufficient.

Level-headed.

Internal & external stakeholder management.

Proficient in excel, outlook.

Understanding of enterprise resource planning systems.

If you have the skills and experience for this role, please submit your CV and we will be in touch. Thanks

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

Anderson Knight is seeking a Customer Service Advisor for a reputable company in Glasgow.

The role involves managing inbound and outbound phone communications, collaborating with colleagues, engineers, and contractors to ensure efficient task management, including data entry for purchase orders, processing contractor quotes, and validating invoices.

Hours: Monday to Friday, 9 am to 5 pm

Salary: 24,969

Main Duties and Responsibilities:

• Delivering consistent high-quality customer service.
• Handling calls from various stakeholders.
• Managing purchase orders.
• Coordinating with customers and contractors on ETAs.
• Accurately inputting supplier quotations.
• Processing part procurement requests and validating contractor invoices.

Key Attributes and Skills:

• Strong drive for customer excellence.
• Excellent communication skills.
• Attention to detail.
• Ability to work well in a team.
• Proficiency in Microsoft Office.
• Previous experience in contact centre/call centre/helpdesk roles.

Company benefits include 33 days (6.6 weeks) of paid holiday for full-time employees, hybrid working arrangements, free onsite parking, subsidised canteen facilities, a pension scheme with up to 5% matched contribution, a company funded Healthshield cash plan, access to colleague reward and recognition tools, and discounts at various retailers.

If you are ready to embrace this excellent opportunity, please forward your CV with confidence.

Our team is the best in the industry - is it time for you to join us?

The Role:

Our nationwide Trenching and Shoring division hire a range of equipment across the construction, utilities and infrastructure industries which will help put trench boxes in place such as chain slings, manhole lifter, ladders, lifting pins, manhole chain clamps and counterbalanced davit systems.

As the first point of contact for our depots, Customer Service Administrators play a pivotal role in driving our business' success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them.

This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group.

A typical day for a Customer Service Admin will include:

• Processing all hire desk administration including customer and supplier queries
• Managing a range of incoming and outgoing hires per day
• Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities
• Load checking vehicles and working effectively with the depot team of drivers and fitters
• Resolving customer complaints and supplier issues efficiently

Successful applicants should demonstrate the following:

• Previous experience working within a fast paced customer service or admin role
• Excellent customer service skills with a focus on increasing sales
• Effective communicator with strong organisational skills and attention to detail
• Proficient IT skills with working knowledge of MS Office including Outlook and Excel
• Strong team player with the ability to work to own initiative
• Although a plant hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest.

GAP Hire Solutions has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab)

So what next?

If you fit the profile and are up for the challenge, we would love to hear from you!

To apply all you need to do is upload your CV and complete our short application form and we'll take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

More About The Role
We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. 

We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. 

Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. 

Reporting into the Store Manager, you will also:

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
• Listen and respond to our customers feedback and react accordingly
• Ensure market leading availability across the store.
• Work with the other Managers in store to lead a supportive and performance driven department 
• Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resource is planned thoroughly

How do we say thank you? 

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

Want more?

Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.

No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here.

About You
Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

• Experience of managing a team in a fast paced environment
• You will need to be a great communicator who can share knowledge, experience and best practices
• You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
• You must be adaptable to change, whilst being able to challenge effectively
• As a Manager, you will actively listen to and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About The Company
Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.
The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.
At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.

Customer Service Advisor

Location: Stirling (full-time in office)
Salary: £12.70 per hour | 40 Hours Per Week
Job Type: Full-time

Are you someone who thrives on delivering excellent customer service and enjoys being part of a supportive team? We are looking for motivated and friendly individuals to join an incredible company as a Customer Service Advisor.

About the Role
As the first point of contact on a variety of inbound calls, the Customer Service Advisor will play a key role in supporting clients, Independent Financial Advisors (IFAs), investors, and other financial institutions. You’ll be joining a welcoming, development-focused environment with the opportunity to gain valuable experience in the financial services industry.

What You’ll Need

• Excellent telephone manner and confident call-handling skills

• Strong PC and keyboard abilities

• Ability to manage time effectively and stay organised

• A genuine commitment to delivering excellent service

• No prior experience needed as full training is provided

Why Join Us?
This role is ideal for anyone who wants to build a career in a supportive environment. As a Customer Service Advisor, you’ll benefit from full training, ongoing learning, and clear opportunities to develop. Whether you’re starting your career or looking for a new challenge, this is the perfect place to grow.

If you’re ready to bring your skills and enthusiasm to this fantastic opportunity, apply now to become the next Customer Service Advisor.

Customer Service Representative
Shift Times: Flexible work patterns to cover the below working hours; 8am-8pm on weekdays, 8am-6pm on weekends
Pay Rate : 12.60PH
Location: Glasgow, G2 8JX

Job Purpose / Overview

As a Customer Service Representative, you'll be responsible for delivering a first-class customer experience to help make NS&I the UK's most trusted savings provider. Working in a fast-paced contact centre environment that has the customer at the heart of everything we do. A Customer Service Representative is someone that has a positive approach to customer service, good communication and computer skills, and is open to learning new things. Some key parts of the role are detailed below.
Customer - Help resolve customer queries on first contact whilst meeting the required quality assurance and customer satisfaction standards. Actively engage in all training, coaching and support sessions to help deliver a first-class customer experience.
People - Live the Sopra Steria values towards colleagues and customers at all times. Ensuring people feel safe and respected in work. Proactively engaging in wellbeing and people activities.
Transformation - Dealing with a variety of ad hoc duties. Acting as appropriate on trends including customer feedback and technical issues. Proactively support with change activities to help make NS&I the UK's most trusted savings provider.
Compliance and Regulation: Follow all compliance, legal and regulatory requirements, completing all relevant training.

To succeed you will need

Customer Focus: Committed to building excellent relationships with customers, based on a full understanding of their needs. Dedicated to delivering what is promised.
Team working: Working together by involving others in goals and plans, sharing knowledge, taking a positive role in teambuilding and collaboration with other teams.
Personal development: Continuously reviewing and improving personal skills, seeking challenging opportunities to stimulate personal development and growth.
Flexibility: Taking a flexible approach, revising plans and decisions considering new information and changing circumstances, dealing positively with organizational change.


Apply now and a member of the team will be in touch!

This temporary Customer Service role in Glasgow within the Leisure, Travel & Tourism industry is ideal for someone who thrives in a fast-paced environment. The role focuses on providing exceptional support to customers while maintaining high service standards.

Client Details

This opportunity is with a small-sized organisation within the Leisure, Travel & Tourism sector. The company places a strong emphasis on delivering excellent customer experiences and efficient support services.

Our client is looking for 5 Customer Service temps - Monday - Friday - 8am - 5pm

Office Based

3-4 months TEMP!

Description

• Respond promptly and professionally to customer queries via phone, email, or in person.
• Provide accurate information about products, services, and policies.
• Handle complaints and resolve issues in a calm and effective manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with internal teams to ensure seamless service delivery.
• Assist with administrative tasks to support the business operations.
• Identify opportunities to improve customer satisfaction and processes.
• Ensure compliance with company policies and guidelines at all times.

Profile

A successful Customer Service professional should have:

• Experience in a customer-facing role, ideally within the Leisure, Travel & Tourism sector.
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities and attention to detail.
• Proficiency in basic administrative tools and software.
• A positive attitude and the ability to work under pressure.
• A commitment to delivering high-quality customer service.

Job Offer

• Competitive hourly pay of approximately per hour based on experience.
• Temporary contract offering flexibility and valuable experience.
• Opportunity to work in Glasgow within a reputable organisation in the leisure sector
• A supportive work environment with a focus on customer satisfaction.

This is an excellent opportunity to showcase your skills in customer service. If you're ready to take on this role and make an impact, we encourage you to apply today.

• Salary: 23,600 - 25,000 per annum (depending on experience)
• Hours: Full-time - Flexibility from Monday to Sunday
• Location: Glasgow City Centre

Join the buzzing General Insurance team , where we help customers with their motor insurance-and have fun doing it. Whether you're solving problems or celebrating wins, you'll be part of a team that values energy, empathy, and excellence.

• Listen like a pro and guide customers through policy updates, sales, and renewals
• Champion our digital tools and help customers take control
• Handle a mix of inbound calls with confidence and care
• Deliver solutions that make people feel heard, understood, and supported
• Keep everything on record-details matter!
• Handle complaints with heart, especially when customers are vulnerable

Start with in-depth, on-site training in our lively graduate bay. Once you're confident, you'll move into our 'Moments That Matter' hybrid setup-working from home most days, with in-person team meetups to stay connected and inspired.

• A natural people person with a passion for service
• Experience in customer-facing roles-call centre, retail, hospitality, leisure? Perfect.
• A multitasking wizard who's tech-savvy and confident with Microsoft Office
• Calm, clear communication-even when things get busy

• Tesco Clubcard - 10% off (15% on paydays!)
• 7.2 weeks of annual leave - plus the option to buy more!
• Wellbeing perks - 24/7 virtual GP, cycle-to-work scheme & more
• Family-first policies - enhanced maternity, paternity & shared parental leave
• Big-brand discounts - save on everything from holidays to high street shops
• Pension match up to 7.5% and life assurance to give you peace of mind

If you're ready to bring the energy, make an impact, and grow with a team that supports your success-you've found your place.

Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

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