1933 Customer Service jobs in Islington
Customer Service Support Agent
Posted 5 days ago
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Job Description
Customer Service Support Agent - Vending Services - Epsom, Surrey - 28000 plus quarterly bonus.
Hello Recruitment is pleased to be recruiting a Customer Service Support Agent for an international business who specialise in vending services within the retail sector.
As a Customer Service Support Agent you will resolve customer issues and complaints, maintain accurate records of customer contact and feedback, identify trends in enquiries and help to improve service processes using the information.
This is a great opportunity to join a growing team and a business with a national and international sales team and with that comes some great benefits associated with a business of it's size including pension, life assurance and retail discounts.
The role comes with an excellent salary of 28000 plus quarterly bonus depending on KPI's being achieved and is an immediate start.
Customer Service
Posted 2 days ago
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Job Description
They are seeking Customer Service Advisor with excellent administrative, customer services, data entry / data input, time-management, organisational and communication skills with the ability to work to a high level of accuracy is required for the well-established Customer Support Team of a global brand based in Egham, Surrey.
JOB OVERVIEW
We have a fantastic new job opportunity for a Customer Support Advisor with excellent administrative, customer services, data entry / data input, time-management, organisational and communication skills with the ability to work to a high level of accuracy.
Working as the Customer Support Advisor you will be the first point of contact for all customer interactions and will strive to maintain and build upon these existing relationships, exceeding customer expectations.
This role will require excellent written and verbal communication skills and the ability to act calm and professional when dealing with enquiries. You will also need excellent data entry / data input skills as you will be required to update the system to process orders, product returns and enter large amounts of data onto the database.
As the Customer Support Advisor you will have excellent multi-tasking skills with the ability to prioritise your work and be comfortable with a large amount of administrative tasks whilst manging customer enquiries.
DUTIES
As the Customer Service Advisor your duties and responsibilities include:
- Process orders, credit and debits
- Process returns and resolve complaints
- Answer phones, emails and web enquiries
- Make proactive calls and emails to customers
- Manage backorders and Outlook tasks on a daily basis
Customer Service Advisor / Sales Support
Posted 5 days ago
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Customer Service Advisor / Sales Support
Full time - Permanent
Redhill
Are you ready to take your customer service skills to the next level? Join a fun, supportive, and collaborative team in their modern, vibrant office located on the outskirts of Redhill! If you're eager to grow your career with a well-established, rapidly expanding company that values its people, this could be the perfect opportunity for you!
The Role:
This is no ordinary customer service job, you'll thrive in a fast-paced, dynamic environment where every day brings new challenges and opportunities to shine. As a key member of the team, you'll:
- Process and manage customer orders with precision
- Build strong relationships by liaising with customers and suppliers via phone and email
- Tackle enquiries head-on and resolve issues promptly and professionally
If you have a knack for delivering exceptional service, an eagerness to learn, and a sharp eye for detail, we want to hear from you! Don't have office-based customer service experience? No problem! Whether you've wowed customers in retail, hospitality, or another industry, we would still be interested to hear from you as full training will be provided.
Perks & Benefits that put YOU first!
Here's what makes this role even more rewarding:
- Work-Life Balance: Monday to Friday, 9 am - 5:30 pm with a 1-hour lunch break
- Generous Holiday Package: 25 days of annual leave, increasing to 30 with service - plus bank holidays and your birthday off!
- Performance Rewards: A bonus scheme to celebrate your achievements.
- Well-Being Perks: Free on-site parking, private medical care, and a gym membership plus more
- Growth Opportunities: Ongoing training and clear career progression paths.
Don't miss this fantastic opportunity to build a rewarding career in a supportive and energetic workplace. Apply now!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Service Advisor
Posted today
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Customer Service Advisor
Near Camberley
£25,500
Join Our Team as a Customer Service Advisor
Are you passionate about delivering exceptional customer service and creating meaningful customer experiences? We are looking for an enthusiastic and motivated Customer Service Advisor to join our clients growing team.
You will be the voice of the brands, helping customers across multiple channels from calls and emails to live chats ensuring each interaction is handled with care, empathy, and professionalism.
Hours of work – We are looking for someone to join on a full time and permanent basis, including weekend working.
Key Responsibilities:
- Handle inbound/outbound calls, emails, and live chats to support customers with queries, returns, and product information. li>Resolve issues promptly and efficiently, aiming for first-contact resolution.
- Manage customer returns and exchanges in line with company policies.
- Build an in-depth understanding of our products to better assist customers.
- Record customer interactions accurately in the CRM system.
- Work closely with Sales, Operations, and Technical Support to provide a seamless customer journey.
- Always look for ways to exceed expectations and add value to every interaction.
Key Attributes we are looking for:
- Professional verbal and written communication skills
- Empathy and a genuine passion for helping others
- Resilience and patience in challenging situations
- A proactive, can-do attitude and a strong team player
- Excellent time management and multitasking abilities
- Proficient in Microsoft Office
- Detail-oriented with strong organisational skills
- Adaptable and open to change in a fast-paced environment
Why Join Us?
- Supportive team environment where your voice is heard
- Opportunities for personal and professional development
- The chance to make a real difference in the customer experience
- Flexible and evolving work opportunities as they grow
If you are passionate about customer care and want to be part of a positive and energetic team, we would love to hear from you!
Customer Service Executive
Posted 1 day ago
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Customer Services Executive
Watford
Salary 30609 plus benefits - including Parking, or if non driver a free bus to business park from Watford Juntion! Great career progression opportunities and annual bonus!
(Hybrid is offered but not until after probation - all training on site at the Watford office)
Are you looking to work within an innovating and exciting company that is constantly moving forward plus is an award-winning and well-established organisation!
We are working with an award winning company that isn't just forward thinking, but growing year on year!
Due to this growth within the business, there are opportunities for passionate customer service individuals to join this fun and vibrant company as they move into the next phase of the business. In return for fantastic benefits and a great working culture! If you are a Customer Service person passionate about giving a good service and being rewarded for your commitment please see below -
Your Role
- Dealing with all customer orders
- Quotes for customers
- Update customers on progress
- Update in house systems
- Pricing
- Work closely with internal and external teams
- Handling inbound calls
- General admin
Ideal candidate
- Excellent communication skills
- Experience within a customer support role
- Proficient with IT such as CRM systems and outlook
- Great interpersonal skills
- Team player
- Passionate about customer service
- Must be able to commute to Watford during training.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Customer Service Administrator
Posted 1 day ago
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Job Description
An opportunity has arisen for a Customer Service Administrator to join a well-established company specializing in home energy-efficiency upgrades providing services such as insulation, solar panel installation, and low-carbon heating systems.
As a Customer Service Administrator , you will be supporting the coordination of energy efficiency programmes and ensuring high-quality service delivery to customers. This full-time office-based role offers a salary range of £24,000 - £28,000 and benefits.
You will be responsible for:
- Coordinating customer appointments for home surveys and installations
- Managing inbound and outbound communications via telephone and email
- Providing timely updates to third-party partners involved in lead generation
- Maintaining accurate records across spreadsheets and internal databases
- Ensuring a seamless customer journey through every stage of the service
- Responding to enquiries and resolving issues in a professional manner
What we are looking for:
- Previously worked as a Customer Service Administrator, Customer Support Coordinator, Client Services Administrator, Customer Service Executive, Customer Service Advisor, Customer Support Administrator or in a similar role.
- Confident using Microsoft Office, Google Suite, and PDF tools
- Proven customer service background, ideally 4 years.
- Experience in housing or scheduling within a maintenance or energy sector is advantageous
- Excellent verbal and written communication, particularly over the phone and via email
What’s on offer:
- Competitive Salary
- Bonus scheme
- Company pension plan
- Cycle to work initiative
- Free on-site parking
- Company events
This is a fantastic opportunity for a Customer Service Administrator to join a growing team making a real difference to energy efficiency across the UK.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Customer Service Executive
Posted 1 day ago
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Job Description
**Genuine career progression and a benefits package which is second to none**
A great opportunity to work for one of the leading employers in the area who offer professional and structured training and development opportunities.
Opportunities to study for professional qualifications, including the CeMAP
- Based in Epsom li>Up to £27,000 (DOE) + discretionary bonus li>23 days holiday (rising to 27 days) + bank holidays
- Hybrid (after training)
Job Description:
- Dealing with telephone calls and responding efficiently to enquiries
- Issuing relevant literature, illustrations and application forms to customers
- Proactively following up enquiries with a view to converting these into applications
- Responding to requests for progress updates from customers
- Producing regular ad-hoc management information reports
- Conducting account transactions for new and existing customers
Person Specification:
- Must be educated to GCSE level 5 grade A – C (minimum C grade in both Math’s & English)
- Previous experience of handling incoming telephone calls
- A background in financial services, banking, insurance or similar would be an advantage
- Strong administrative and organisational ability and a keen attention to detail
- Confident, clear and professional telephone manner
Benefits
- Pension Scheme
- BUPA Membership
- Professional Study Support
- Free Parking
- Social Events
- Staff monthly draw
- Perkbox
- Life assurance
- Income protection
- Season ticket loan
- Buy and sell holiday
Refer a friend and earn £00! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a 00 retail voucher of your choice!
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
By applying for this vacancy, you accept Optima Recruitment Limited’s Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
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Customer Service Advisor
Posted 1 day ago
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Quick Apply
Our client is seeking an experienced, proactive and approachable Customer Service Advisor to join their expanding team for an amazing nationwide company. The successful Customer Service Advisor for this role will be required to deal with all calls to the branch sales office with sound knowledge of the broad range of products our client provides, check and track orders for customers, and ensuring that customers receive the fast and efficient response that our client is known for.
Key responsibilities of Customer Service Advisor:
- Take responsibility for handling customer orders and enquiries in an effective and efficient manner. li>To provide a friendly and helpful response to customer enquiries to total satisfaction in order to contribute to the management team’s goal of maintaining the highest quality of customer satisfaction. < i>To familiarise themselves with at least basic knowledge of the broad product range our client provides, in order to make recommendations of a non-technical nature.
- There will be some warehouse duties involved including manning of the trade counter when required.
- Accurate and regular order entry to help achieve minimum time delay between receipt of order and despatch of goods, therefore maximising sales / stock turnover.
- Identify and investigate with internal / external employees potential problems to ensure the smooth flow of order and customer satisfaction.
- Communicate enquires to the External Sales Engineers to enable maximisation of potential sales.
- Participation in the annual stock take.
Essential qualities for the role of Customer Service Advisor
- Must be well-presented, polite, helpful, proactive and motivated.
- Must have good numeracy and literacy skills, as well as a requirement of basic computer literacy, including Microsoft Office programmes.
- As an employee, you have a legal duty to take reasonable care of yourself and others and to co-operate with all aspects of health and safety, as set out in the Employee Safety Handbook.
- Ensure familiarisation with data protection procedures set down by the organisation as a result of the General Data Protection Regulation, and understand that any breach could result in the organisation’s sensitive and confidential data being disclosed to competitors and other interested parties. < i>Must be able to display flexibility in their working and demonstrate ability to adapt to changing priorities and tasks assigned by the management team.
- Must have a full clean UK Drivers Licence as will be on a call out rota
- Must be able to cover phones when required and attend call outs as necessary. Call outs are paid up to £100 per call out. li>Forklift licence would be an advantage however, not necessary but must be willing to undertake forklift training provided and paid for by the company
Shifts: Monday to Friday 7:30AM – 5PM (with potential for overtime).
Nature of the role: This Customer Service Advisor Role is a temporary to permanent role for the successful candidate, after a trial period of 11 weeks.
We look forward to hearing from you at Team CV LTD.
Customer Service Advisor
Posted 2 days ago
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Job Description
Customer Service Advisor
£27,500 per annum
Permanent | Hybrid | Central London
Full-time – 37.5 hours per week (Mon–Fri between 08:00–18:00)
Hyperion Partners are proud to be working with a leading housing provider in London to recruit a Customer Service Advisor on a permanent basis. This is a fantastic opportunity for someone with strong experience in housing repairs and tenancy management to join a dynamic and customer-focused organisation.
The Role
This hybrid position (2 days office / 3 days remote) will see you at the forefront of resident engagement. As a Customer Service Advisor, you’ll handle a wide variety of enquiries – from diagnosing and booking repairs, to assisting with tenancy concerns, rent payments, anti-social behaviour (ASB), and more. You'll play a critical role in ensuring residents feel supported and heard.
Key Responsibilities
- p>Handle inbound queries across multiple contact channels including phone and email
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Diagnose and raise housing repairs accurately and efficiently
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Advise residents on income, tenancy, leasehold, ASB, domestic abuse, and estate management
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Log complaints and resolve issues at the first point of contact wherever possible
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Take payments and provide advice on account queries
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Ensure accurate data entry using CRM systems and follow organisational procedures
About You
We’re looking for someone with:
- < i>
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Strong knowledge of repairs diagnostics, scheduling and prioritisation
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Excellent communication, listening, and problem-solving skills
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High level of empathy, professionalism, and resilience
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Ability to balance empathy with efficiency to achieve positive outcomes
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Good attention to detail and IT literacy
Previous experience in a housing contact centre or fast-paced customer service environment
Why Apply?
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Permanent role with great work-life balance
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Purpose-led environment with meaningful community impact
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Friendly, supportive, and modern working culture
How to Apply
Submit your CV and a brief supporting statement explaining how your experience matches the role. Applications are being considered on a rolling basis, so early submission is advised.
Please note: You must have the right to work in the UK as visa sponsorship is not available for this role.
Customer Service Agent
Posted 2 days ago
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Job Description
Loction: Near Bishop’s Stortford
Salary: £25,440 per annum
Contract: Full time / Permanent
Join a supportive, friendly team in a growing business that puts its people first! This is a fantastic opportunity for someone who enjoys problem-solving, clear communication, and being part of a collaborative environment.
About the Role:
You’ll be joining a busy customer service team where no two days are quite the same. Your main duties will include:
- Responding to customers primarily via Live Chat
- Sending and replying to emails (customers and internal teams)
- Handling customer queries efficiently and professionally
- Liaising with 3rd party couriers – creating labels, checking deliveries
- Seeking management authorisation for specific claims
- Placing orders for special-order items
- Keeping up to date with stock levels and availability
- A welcoming and supportive team
- Great office culture in a well-established business
- After 12 months, you’ll become part of our Employee Ownership scheme, with access to quarterly tax-free bonuses based on company performance and a shareholding stake in the business
- Someone confident communicating via Live Chat and email
- Strong organisational skills and attention to detail
- Proactive, team-oriented, and eager to learn
- Previous customer service experience would be a bonus but is not essential – training will be provided
- Salary : £25,440 per annum
- Working Hours: Monday – Friday, 8:30am – 5:30pm (currently finishing at 5pm with a half-hour lunch)
- Annual Leave: 28 days including bank holidays
- Other Benefits: Free on-site parking, Employee Ownership scheme (after 12 months) with quarterly tax-free bonuses and a shareholding stake in the business