Customer Service Representative

Milton Keynes, South East EE

Posted today

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Job Description

Where : BT Glasgow Contact Centre - Alexander Bain House
Full Time:
Permanent
Salary:
£25.087 rising to £5.684 after 8 months, plus uncapped commission
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What's in it for you?
Competitive Salary : Starting at £25,087, rising to £25 84 after 8 months, plus an uncapped commission scheme
Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
Huge Discounts : Save on EE & BT products, including mobile and broadband.
Career Development : Support in achieving the career you want without limits.
Season Ticket Travel Loan : Funds for your travel to and from work.
Volunteering Days : Give back to your local community.
Optional Private Healthcare and Dental : Protection for
you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

null Milton Keynes, South East EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Where : BT Glasgow Contact Centre - Alexander Bain House Full Time:

Permanent Salary:

£25.087 rising to £5.684 after 8 months, plus uncapped commission

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments. What's in it for you?

Competitive Salary : Starting at £25,087, rising to £25 84 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for

you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
This advertiser has chosen not to accept applicants from your region.

Customer service representative

Northamptonshire, East Midlands £500 Hourly Adecco

Posted 4 days ago

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Job Description

temporary

Customer Service representative - Inside Sales

About the Role

We are currently seeking a proactive and customer-focused Inside Sales Coordinator to support our dynamic sales team through the full sales cycle - from lead to close. This is a hands-on, fast-paced role where you will help drive sales effectiveness by managing customer enquiries, preparing quotes, processing orders, and ensuring smooth customer experiences.

This role is ideal for someone with strong communication skills, a keen eye for detail, and the ability to manage multiple priorities while supporting the sales team and our valued customers.

Key Responsibilities

  • Respond to customer enquiries via email, phone, and web forms, escalating to senior staff as needed.

  • Prepare budgetary quotes for standard jobs by gathering and compiling key technical and logistical information.

  • Coordinate and schedule customer meetings, site visits, and events - assisting with planning and execution.

  • Process customer orders, including issuing acknowledgements, invoices, and shipping notifications.

  • Provide updates on order status, stock availability, and other information to the customer-facing sales team.

  • Assist in resolving post-sale customer issues including shipment and service concerns.

  • Compile inventory/stock reports and perform basic data analysis using well-established procedures.

  • Support branch personnel in retail sales of products when needed.



What We're Looking For



Core Competencies:

  • Customer Focus: You build strong relationships and deliver customer-centric solutions.

  • Communication: You tailor your message for various audiences and communicate clearly and effectively.

  • Collaboration: You enjoy working across teams to meet shared goals.

  • Action-Oriented: You're energised by challenges and work with a sense of urgency and enthusiasm.

  • Sales & Channel Awareness: You understand basic sales forecasting and pipeline management concepts.

  • Problem-Solving: You use questioning and data to understand customer needs and offer suitable solutions.

  • Adaptability: You're comfortable explaining technical topics in a clear, relatable way.



Qualifications & Experience

  • Some experience in a sales support or customer service role preferred.

  • Comfortable using standard business software (e.g., Microsoft Office Suite, ERP/CRM systems).

  • Knowledge of order processing and inventory systems is a plus.

  • Familiarity with export control or compliance processes (if applicable) is an advantage.



Why Join Us?

  • Be part of a supportive, collaborative team environment

  • Opportunities for development and career growth

  • Make a tangible impact on customer experience and sales success

  • Work with industry-leading products and technologies

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

This advertiser has chosen not to accept applicants from your region.

Inbound Customer Service Representative (UC)

Bedford, Eastern £23800 annum The Launch Group

Posted 5 days ago

Job Viewed

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Job Description

Permanent

We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic remote team. In this role, you will be the first point of contact for our customers who are inquiring about general claims, payments, advances, change of details/circumstances, new Universal Credit claims and appointment-related queries.

You will make a difference to people’s lives by informing customers of benefit payments to help with living costs, which may be available to those on a low income, or who are out of work or cannot work.

providing exceptional service and support is key and your ability to communicate effectively, analyse customer needs will be important to enhancing customer satisfaction.

  • Respond to customer inquiries via phone, email to ensure a high standard of service.
  • Utilise effective phone etiquette to create a positive customer experience.
  • Assist customers with product information, order processing, and issue resolution.
  • Upsell additional products or services based on customer needs and preferences.
  • Accurately enter customer data into the system while maintaining confidentiality.
  • Analyse customer feedback and provide insights to improve service delivery.
  • Collaborate with team members to enhance overall customer satisfaction.

Requirements

  • Proven experience in a customer service role is preferred.
  • Strong communication skills in English is highly desirable.
  • Excellent phone etiquette and interpersonal skills.
  • Ability to analyse information and provide solutions effectively.
  • Proficient in data entry with attention to detail.
  • A positive attitude and willingness to learn new skills.
  • Flexibility to work various shifts as required by the business.

Benefits

  • Bereavement leave
  • Company pension
  • Employee mentoring programme
  • Health & wellbeing programme
  • Monday to Friday
  • No weekends
This advertiser has chosen not to accept applicants from your region.

Remote Customer Service Representative (Catering & Hospitality)

MK40 1AA Milton Keynes, South East £22000 Annually WhatJobs

Posted 3 days ago

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Job Description

full-time
Our client is actively seeking dedicated and customer-focused individuals to join their team as Remote Customer Service Representatives. This is a fully remote position, offering the flexibility to work from the comfort of your own home anywhere within the UK. You will be the primary point of contact for customers seeking information, support, and assistance related to catering services, events, and hospitality bookings. Your role is crucial in ensuring a positive customer experience from initial inquiry through to post-service follow-up.

Location: UK Wide (Remote)

Responsibilities:
  • Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.
  • Provide detailed information about catering packages, menu options, and event services.
  • Assist customers with booking reservations, managing inquiries, and processing orders.
  • Troubleshoot and resolve customer issues, complaints, and concerns efficiently and empathetically.
  • Upsell additional services and products where appropriate, based on customer needs.
  • Maintain accurate customer records and interaction logs in the CRM system.
  • Collaborate with internal teams (e.g., event planners, kitchen staff) to ensure seamless service delivery.
  • Gather customer feedback and report on common issues or trends to management.
  • Adhere to company policies and procedures to ensure consistent service quality.
  • Contribute to team goals and objectives, striving for excellent customer satisfaction ratings.
  • Handle administrative tasks related to customer accounts and bookings.
  • Proactively identify opportunities to improve the customer journey and service offerings.
Qualifications:
  • Previous experience in customer service, hospitality, or a related field is highly desirable.
  • Excellent communication, listening, and interpersonal skills.
  • Strong problem-solving abilities and a calm, patient demeanor.
  • Proficiency in using computer systems, CRM software, and standard office applications.
  • Ability to work independently and manage time effectively in a remote setting.
  • A dedicated home office setup with a reliable high-speed internet connection and a quiet workspace.
  • Comfortable making and receiving phone calls and engaging in written communication.
  • A proactive approach to learning about our services and products.
  • Ability to work flexible hours, potentially including evenings and weekends, as required by business needs.
  • A genuine passion for providing outstanding customer service.
If you are a self-motivated individual with a flair for customer interaction and a desire to work remotely within the vibrant catering and hospitality industry, we want to hear from you!
This advertiser has chosen not to accept applicants from your region.

Customer Service

Irthlingborough, East Midlands £12 Hourly Pertemps Kettering

Posted 12 days ago

Job Viewed

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Job Description

permanent
Based on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and client is carried out in an efficient and effective manner.

This is a fast-paced role where you will be responsible for managing customer queries, liaising with client depots to ensure the customer's requirements are being met and identifying opportunities for sales growth. This is a varied and challenging role which will involve managing invoice and credit queries, collating weekly KPI data and producing performance reports when required.

Successful applicants should demonstrate the following:

Significant experience working within a customer service role, preferably within the Construction/Hire industry.
Ability to work effectively within a fast-paced environment whilst building strong relationships with both internal and external stakeholders.
Excellent administration skills with experience using MS Office packages and strong attention to detail.
Driving licence is preferred but not essential.

Has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As an employee, you'll enjoy loads of benefits such as profit share, loyalty holidays and a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally.

Benefits include:
  • Competitive salary and bonus scheme
  • Up to 25 days annual leave plus bank holidays
  • The option to buy up to 5 days additional leave
  • Contributory Pension Scheme
  • Life Assurance
  • Employee Welfare Fund (Company-funded social events)
  • Cycle to Work Scheme
  • Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)

Monday to Friday, 8am-4:30pm (30 minute lunch)

Apply today
This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Milton Keynes, South East EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Where : BT Glasgow Contact Centre - Alexander Bain House
Full Time:
Permanent
Salary:
£25.087 rising to £5.684 after 8 months, plus uncapped commission
If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.
At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.
You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.
No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.
We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.
What's in it for you?
Competitive Salary : Starting at £25,087, rising to £25 84 after 8 months, plus an uncapped commission scheme
Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
Huge Discounts : Save on EE & BT products, including mobile and broadband.
Career Development : Support in achieving the career you want without limits.
Season Ticket Travel Loan : Funds for your travel to and from work.
Volunteering Days : Give back to your local community.
Optional Private Healthcare and Dental : Protection for
you and your family.
Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
This advertiser has chosen not to accept applicants from your region.
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About the latest Customer service Jobs in Northamptonshire !

Customer Service Advisor

null Milton Keynes, South East EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Where : BT Glasgow Contact Centre - Alexander Bain House Full Time:

Permanent Salary:

£25.087 rising to £5.684 after 8 months, plus uncapped commission

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments. What's in it for you?

Competitive Salary : Starting at £25,087, rising to £25 84 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for

you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
This advertiser has chosen not to accept applicants from your region.

Customer Service Assistant

CV47 2UL Southam, West Midlands Compass Group

Posted today

Job Viewed

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Job Description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50.2 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1109/ / /BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

This advertiser has chosen not to accept applicants from your region.

German Customer Service

Northamptonshire, East Midlands £30000 Annually Impact Recruitment Services

Posted 3 days ago

Job Viewed

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Job Description

permanent

German Customer Service

Northampton

Permanent

Full-time hours

28,000 plus bonus

Do you enjoy working with technical products and international customers?

Are you experienced in providing exceptional B2B customer service?

Are you a fluent German speaker?

If this sounds like you, I have the perfect opportunity for you!

This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent in German is essential as you will be looking after their German B2B customers.

Duties and responsibilities for the Customer Experience Coordinator:

  • Diagnosing a customer's product requirements and providing a solution.
  • Managing the sales process from lead to customer.
  • Providing quotes and pricing to customers.
  • Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations.
  • Consult with customers with regards to the correct product for them.
  • Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met.

Skills and experience required for the Customer Experience Coordinator:

  • At least 2 years of experience within a customer experience, customer support or sales role.
  • An inquisitive mind and passion for learning about technical components.
  • Fluent in English as well as German
  • Good organisational skills.
  • Excellent customer care skills & telephone manner
  • High level of concentration and excellent attention to detail.
  • Confidence and experience to develop the role and make it your own.
  • Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar.
  • Proficient in Microsoft Office: Word, Excel.

Additional details & benefits:

  • 40 hours per week, Monday to Friday
  • Office-based, work from home every Friday with early finish at 2.15pm
  • Flexible working, 'Smart Time' after probation
  • 25 days of annual leave, plus bank holidays
  • Contributory Paycare scheme
  • Annual salary review

Impact Recruitment Services are acting as an employment agency on behalf of our client.

Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you.
All responses will be managed in line with accordance with GDPR.

This advertiser has chosen not to accept applicants from your region.
 

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