678 Customer Service jobs in Peterborough

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 25 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2708/ / /R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 25 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50.2 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2908/(phone number removed)/(phone number removed)/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 25 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2708/(phone number removed)/(phone number removed)/R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

We are currently working in partnership with our client, a health business located near to Corby, they have a great opportunity for a part time, 3 days a week, Customer Service advisor.

The company is at an exciting stage of its development. They are significantly expanding their Partner network and on-line business sales covering UK and Europe.

You will have direct contact with customers through your excellent communication skills.

Salary expectation £ 24000-£26,000 fulltime pro rata (based on distance to office and experience)

The ideal person will take pride in going above and beyond what is expected from customers, building long term relationships.

This is an exciting opportunity to join a small and growing company.

This is an office based role but they do have a flexible approach if you need to work from home on the odd day.

You are:

• Customer service focused.
li>Excellent verbal and nonverbal communication skills
• A confident, self-motivated professional that take great pride in your work and work to achieve targets and goals.
• A problem solver who can join in and develop solutions across the company where required.
• You work independently and as part of a team, leading by example to achieve our goals in an inspiring and engaging environment.
• Conscientious, trustworthy and loyal
• Looking to develop the company to new levels through your efforts and achievements.
• Generally support the business across all departments through a ‘can do’ attitude, drawing on our five core values: Authentic, Excellence, Fun, Innovation and Being of Service.
    /li>

Morgan McKinley, Northern Home Counties are delighted to be partnering with a growing organisation based in Corby , who are looking to appoint a Customer Service Operator on a permanent, full-time basis .

This is a highly varied and hands-on role suited to someone proactive, organised, and confident working with systems and data. The successful candidate will support day-to-day operations across a wide range of UK and international retail and wholesale accounts, ensuring smooth order processing, delivery resolution, returns management, and inventory control.

Main Duties and Responsibilities:

* Process and invoice customer orders accurately and on time

* Maintain and update product ranges and pricing across internal systems and customer portals

* Manage delivery queries, working closely with logistics providers to ensure timely resolutions

* Handle return-to-vendor requests and ensure prompt processing

* Provide daily operational support to retail

• Respond to customer inquiries via phone, email in a timely and professional manner.
• Resolve transport-related queries, including tracking shipments, updating delivery
• schedules, and addressing issues with logistics.
• Handle a variety of customer queries, from general product questions to complaints and feedback.
• Maintain accurate records of all customer interactions in our database.
• Collaborate with other departments to resolve complex issues and improve overall customer experience.
• Identify and escalate high-priority issues to management when necessary.

• Prior experience in a customer service role is highly desirable.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a calm, patient demeanour.
• Ability to multitask and manage time effectively in a fast-paced environment
• Proficiency with computer systems and a good understanding of CRM software.
• A positive attitude and a genuine desire to help others.

Customer Service Advisor

Location: Corby
Hours: Monday to Friday, 9am–5pm
Salary: £24,525.35 per annum
Job Type: Full-time, Temp to Perm

Immediate start

Recruiting on behalf of a valued client, we are currently seeking a dedicated and professional Customer Service Coordinator to join a dynamic and customer-focused team. This is a fantastic opportunity for someone with strong communication skills and a passion for delivering excellent service to play a key role in a fast-paced logistics and distribution environment.

About the Role

As the first point of contact for customers, you’ll act as the vital link between clients, warehouse operations, and transport teams. You’ll be responsible for managing orders, resolving queries, and ensuring a smooth and efficient service experience.

Key Responsibilities

• Process and manage customer orders with accuracy and timeliness.
• Communicate effectively with depot staff to ensure delivery expectations are met.
• Build and maintain strong relationships with customers and suppliers.
• Investigate and resolve customer and supplier enquiries and complaints.
• Support continuous improvement initiatives to enhance service delivery.
• Maintain accurate data entry across internal systems and reports.
• Generate customer KPI reports and compile data for invoicing.
• Ensure compliance with Health & Safety policies.

Ideal Candidate Profile

• Excellent written and verbal communication skills.
• Ability to empathise with customers and resolve disputes calmly.
• Strong organisational and time management skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Analytical mindset with good numeracy and financial awareness.
• Professional, confident, and collaborative approach.

What’s in it for You?

• Competitive salary and stable working hours.
• Opportunity to work with a supportive and forward-thinking team.
• A role where your input and ideas for improvement are genuinely valued.

Interested?
If you’re ready to take the next step in your customer service career, we’d love to hear from you. Apply today or Lorna on (phone number removed) for more information.

INDKTT

Customer Service Coordinator - Your Next Career Move!

Are you a customer service superstar ready for a new challenge? We have an outstanding opportunity for a dedicated and organised Customer Service Coordinator to join a fast-growing supplier to the consturction industry in Kettering. This is an exciting role for a proactive individual with a passion for providing first-class support and a desire to grow within a business.

This isn't just an administrative job; it's a vital position where you will be at the heart of the business, ensuring every customer interaction is smooth and efficient. You will be responsible for a wide range of duties that directly impact customer satisfaction and the company's success.

What You'll Be Doing

• Order Management: Process all orders accurately, manage stock levels, and coordinate with the sales, dispatch, and purchasing teams to ensure timely project delivery.
li>Customer Liaison: Act as the first point of contact for all after-sales queries and communications, providing exceptional service to both internal colleagues and external customers.
• Problem Solving: Investigate and resolve customer complaints promptly and efficiently, ensuring a satisfactory outcome for everyone involved.
• Process Improvement: Continuously monitor and evaluate the customer service function, identifying areas for improvement to ensure the business operates at its best.
• Reporting: Maintain and report on key customer service metrics (KPIs) to provide valuable insights.

What We're Looking For

We are seeking a methodical and positive individual with a flexible approach and a can-do attitude.

• Skills: You must have a structured approach to tasks, excellent telephone manner, and strong written communication skills.
• Attributes: You need to be able to manage multiple tasks under pressure and have a genuine desire to deliver best practice customer service.
• Proficiency: You should be proficient in Microsoft Word and Excel.

What's on Offer?

• Competitive Salary and a generous pension scheme.
• Work-Life Balance: 25 days annual leave, plus all

Customer Service Advisor – Peterborough - £25k-£30k DoE

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy helping people? If so, we want to hear from you!

About the Role:
Our client, a well-established company based in Peterborough, is looking to recruit a friendly and reliable Customer Service Advisor to join their busy team. This is a fantastic opportunity for someone who enjoys engaging with customers and delivering outstanding support.

Key Responsibilities:

• Handling inbound customer enquiries via phone, email, and live chat
• Providing accurate information and resolving issues efficiently
• Maintaining excellent communication and professionalism at all times
• Processing orders, returns, and managing customer accounts
• Working closely with other departments to ensure customer satisfaction

What We’re Looking For:

• At least 1+ Years’ experience in customer service or a similar role is preferred
• Strong communication skills, both verbal and written
• A positive attitude and the ability to remain calm under pressure
• Good organisational skills and attention to detail
• Flexibility to work shifts as required

Why Apply?

• Competitive salary and benefits package
• Ongoing training and career development opportunities
• Friendly and supportive work environment
• Convenient location in Peterborough with good transport links

How to Apply:
If you’re ready to take the next step in your customer service career, call us in the Peterborough office on (phone number removed) for a confidential discussion.

INDPB