What Customer Service Jobs are in Rhyl?

Showing 125 Customer Service jobs in Rhyl

Customer Service Administrator (Maternity Cover)

Posted 3 days ago

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Job Description

Customer Service Administrator (Maternity Cover)

£24,000 - £26,000 per year + 37.5 hour week, Office Based, Company Benefits.

Location: Rhyl.

This mandatory 12‑month maternity cover role is part of a well‑established healthcare group that provides medical mobility equipment for domestic and commercial clients. You will support the Customer Service Manager by managing orders, quotations, payments and customer queries in a flexible yet stable environment.

Responsibilities
  • Process accurate sales and purchase orders.
  • Act as the first point of contact via telephone and email, taking ownership of customer issues or referring them for resolution.
  • Prepare quotations and process payments.
  • Manage the company inbox and perform general ad‑hoc administration and data handling.
  • Work Monday to Friday, 37.5 hour week.
Qualifications
  • Administrator or equivalent background.
  • Experience in Customer Service or a similar role.
  • Commutable to Rhyl.

Reference: 26327A.

We are an equal opportunities employer and welcome applications from all suitable candidates.

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Sales & Customer Service Apprentice - Launch Your Career

Posted 9 days ago

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Job Description

Cambria is seeking a Sales & Customer Service Apprentice in Rhyl, UK. This position offers a chance to gain valuable experience while working towards an apprenticeship qualification. You will support the sales team by handling customer enquiries, processing orders, and assisting with daily operations.

The ideal candidate will have strong communication skills and a friendly, customer-focused approach. A structured apprenticeship program with career progression opportunities is included.

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Level 2 Customer Service Apprentice GE Tools Limited

Posted 9 days ago

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Job Description

About GE Tools Limited

GE Tools Limited is a leading supplier of Tools, PPE, Workwear and Consumables to Industry and many other sectors. We are committed to developing talent and providing opportunities for individuals to build successful careers within our business.

We pride ourselves on delivering exceptional customer service and building long-term relationships with our clients.

We are looking for a motivated and enthusiastic individual to join our team as a Sales & Customer Service Apprentice. This role provides an excellent opportunity to gain valuable experience while working towards a recognised apprenticeship qualification.

The Role

As a Sales & Customer Service Apprentice, you will support the sales team in providing outstanding service to customers, processing enquiries, and assisting with day-to-day business operations. You will learn how to develop customer relationships, identify sales opportunities, and contribute to the growth of the business.

Key Responsibilities
  • Handling customer enquiries via telephone, email, and face‑to‑face interactions.
  • Providing product information and assisting customers with their requirements.
  • Processing customer orders accurately and efficiently.
  • Preparing quotations and following up on sales opportunities.
  • Building and maintaining positive relationships with customers.
  • Assisting with account management and customer communications.
  • Updating customer records and maintaining accurate databases.
  • Supporting the sales team with administrative duties.
  • Monitoring customer orders and providing updates on delivery status.
  • Assisting with stock checks and inventory administration.
  • Resolving customer queries and escalating issues when necessary.
  • Learning about the company’s products, services, and industry sectors.
Skills and Qualities Required
  • Excellent communication and interpersonal skills.
  • Friendly, professional, and customer‑focused approach.
  • Good organisational skills and attention to detail.
  • Ability to work effectively as part of a team.
  • Positive attitude and willingness to learn.
  • Basic IT skills, including Microsoft Office applications.
  • Confidence when speaking with customers and colleagues.
  • Strong problem‑solving skills and a proactive approach.
Desired Qualifications
  • GCSE Grade 4/C or above (or equivalent) in English and Mathematics preferred.
  • An interest in sales, customer service, and business development.
  • A willingness to develop commercial awareness and product knowledge.
What We Offer
  • A structured apprenticeship programme leading to a recognised qualification.
  • Full training and mentoring from experienced sales professionals.
  • Hands‑on experience in a busy commercial environment.
  • Opportunity to develop sales, communication, and customer service skills.
  • Friendly and supportive working environment.
  • Career progression opportunities within the business.
  • Employee benefits and company pension scheme (subject to eligibility).
Future Prospects

Successful completion of the apprenticeship will lead to a permanent role within the business, such as Customer Service Advisor, Internal Sales Executive, Account Coordinator, or Sales Administrator.

How to Apply

If you are enthusiastic, customer‑focused, and looking to begin a career in sales and customer service, we would love to hear from you. Join GE Tools Limited and develop the skills and experience needed for a successful future in business. CV’s should be sent to

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Volunteer Shop Floor & Customer Service Champion

Posted 15 days ago

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Camerontoll in Rhyl is offering a volunteer role as a Sales Floor Volunteer in their charity shop. You'll be the first point of contact for customers, greeting them, assisting in finding items, and maintaining an inviting shopping environment.

This unpaid position is perfect for those who want to contribute to a good cause and can spare a few hours weekly. The role includes various tasks such as promoting in-store campaigns, managing displays, and providing exceptional customer service.

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HR Helpdesk & People Services Associate

Posted 4 days ago

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Welsh Ambulance Services is seeking an HR Administrator to support the People Services function and the HR Helpdesk. You will triage all HR contacts, provide guidance, and signpost colleagues to the People Services Partner and Advisor where necessary, ensuring high quality information is delivered.

The role promotes a culture of customer service excellence and inclusion, supports the People and Culture Strategy, and notes that Welsh language skills are desirable though English/Welsh speakers are

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Control Room Apprentice: Fast-Paced Customer Service

St Asaph Cambria

Posted 18 days ago

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Job Description

North Wales Police is offering an exciting apprenticeship opportunity as a Control Room Apprentice. This role involves delivering exceptional customer service while working towards an NVQ level 2 in Customer Service. You'll be part of a dedicated team, responsible for managing calls and supporting various operational functions.

The successful candidate will gain foundational skills in administration and customer service within a dynamic environment. Applicants should have at least 4 GCSEs at Grade C or above, including Maths and English.

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Service Coordinator

Posted 4 days ago

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Location: Denbighshire

Salary: £23,985 per annum

Job title: Service Coordinator

A fulfilling and exciting opportunity available for a Service Coordinator to join our Association. The Service Coordinator will be based in our offices in Denbighshire.

  • Adullam Homes Housing Association Ltd supports vulnerable individuals and households.
  • We provide quality housing, deliver tailored support plans, training, education, and employment opportunities to help people achieve stable lives and realise their full potential.
Purpose of the role
  • The primary purpose of this project is to provide support to people with multiple and complex needs.
  • The post holder is responsible for developing and delivering a person centred support package that is tailor made to suit the needs of each individual accessing the service. The support should assist service users in developing the skills required to build resilience to maintain independent living and either move on into permanent housing.
  • You will be expected to contribute to the maintenance and development of the Association’s values, culture and ethos.
Benefits
  • Salary £23,985 per annum dependent on experience for 37.5 hours per week on a Fixed Term Contract until the end of March 2026,
  • Competitive Annual Leave (25 days annual leave and 2 extra days added for a year of no sick days each calendar year)
  • Training and career advancement
  • Discounted Goods and services
  • Pension
  • Access to Westfield Health and Westfield Rewards/Discounts
  • Access to CALM app
  • Life Assurance (4x Basic annual salary from the start of employment)
  • Multidimensional wellbeing programmes and family-friendly policies for staff
  • Refer a friend policy

We are passionate about actively encouraging applicants from all cultures, backgrounds, and identities. We are committed to treating our teams fairly and with respect, irrespective of their background, disability, or any other protected characteristic and this starts with our recruitment process.

Adullam Homes Housing Association Ltd. is committed to safeguarding and promoting the welfare of children, young people and adults accessing our services. We expect all staff, volunteers, and workers to share this commitment. The successful candidate will be subject to Enhanced with Barred List Adult Only DBS check, scrutiny of employment history and robust references checks.

Adullam Homes Housing Association was created in 1972 to support vulnerable individuals and households. From the simple beginning of a single property in Birmingham, Adullam has expanded into new geographical locations and developed new services.

Over the years it has introduced and run innovative projects to offer tenants, residents and service users opportunities for housing, support, education and training.

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Impactful Service Coordinator - Housing Support

Posted 5 days ago

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Job Description

Adullam Homes Housing Association Ltd in Denbighshire is seeking a Service Coordinator to join our team. The role focuses on providing support to people with multiple and complex needs and delivering tailored, person-centred packages.

You will contribute to our values and culture, coordinate housing-related support, and help service users move toward independent living, with a fixed-term contract ending March 2026 and benefits including generous annual leave and pension.

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