1630 Customer Service jobs in Wakefield

• To act as a point of contact for all customers and deal with initial enquires
• To liaise with different teams internally and engineers out in the field to help problem solve on behalf of the customer
• To provide a high level of customer service at all times
• To manage high levels of inbound and outbound calls
• To manage administrative tasks to ensure the CRM is updated with the relevant information
• To take ownership of the customer query and see it through

• Confident in dealing with difference customers over the phone
• To take pride in delivering excellent customer service to new and existing customers
• To be a strong communicator when liaising with other departments
• To be able to build relationships with other stakeholders and our technicians
• To have a wealth of customer service experience
• To be computer literate

Customer Service Administrator

Our client, a thriving car body repair centre based in Leicester, is currently looking for a Bodyshop Administrator / Customer Service Advisor to join their team on a permanent, full-time basis.

Customer Service Administrator Main duties:

• In this role, you will provide first-class service to customers, whether face-to-face or over the phone.
li>Key responsibilities include preparing accurate estimates using computerised estimating systems and demonstrating excellent communication, organizational, and IT skills whilst having a keen eye for detail.
• The role will occasionally involve tasks such as collecting and delivering vehicles, as well as driving cars to the valet.

Customer Service Administrator Essential experience & skills:

• The ideal candidate will have previous experience in administration or customer service within the automotive industry and possess a genuine passion for cars.
• The ability to work efficiently in a busy environment and forge lasting relationships with customers is essential.
• Having a valid driving licence.

Customer Service Administrator Key details:

• Working hours: Monday to Friday, 8:00am-5:00pm.
• Salary range: £28,730 to £0,940, based on experience.
< i>Overtime available on Saturdays from 9:00am to 1:00pm, paid at 5 per hour li>This is a permanent position, office based.

If you are interested, please apply online or call (phone number removed).

Customer Service Administrator

Linkster are Recruitment Specialists based in Ashby De La Zouch covering the West and East Midlands area across the great historic cities of Birmingham, Derby, Nottingham and Leicester. We provide temporary, contract and permanent recruitment services across the supply chain sector, from engineering and warehousing, to manufacturing and clerical.

Permanent, Full Time

We are looking to recruit a Customer Service Planner to join our team, based from our office in Hunslet, Leeds.

About the Role

Joining our team, you’ll be responsible for high volumes of calls liaising with clients, sub-contractors, engineers, residents and supervisors to schedule appointments, ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given. You will excel in dealing with residents as part of our back-office using a range of communication methods including telephone and email.

Using our in-house system, you’ll actively schedule available operatives to job tasks, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.

Whilst experience in a similar role would be advantageous, full training will be provided on systems and processes to ensure you are fully equipped to achieve the requirements of this position.

About You

Candidates will have the following:

• Social Housing experience, would be advantageous
li>Repair and Maintenance planning background, would be advantageous
• Good computer skills
• Good communication skills e.g. ability to communicate with different stakeholders at different levels
• Passionate about service delivery and customer satisfaction.

Benefits

• Profit Share Discretionary Annual Bonus Scheme
• 26 Days Holiday plus Bank Holidays
• Enhanced Pension Plan
• Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
• Life Assurance & Accident Cover
• Share Save
• Enhanced Maternity & Paternity Pay
• Work Perks Discounts & Vouchers
• Buy & Sell Holiday Schemes
• Flexible Working & Flexible Bank Holidays
• Cycle to Work
• Volunteering (2 days paid)
• Learning & Development Opportunities
• Extensive Wellbeing Support, including EAP
• Loyalty & Values Awards
• Funded Professional Subscription

About Us

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works.

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking, and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented people is key to our success.

MSPS are proud to support the resettlement of armed forces personnel.

Please refer to full job description upon completing your application.

We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Customer Service Advisor

6 month contract

140 per day

Bradford City Centre - 3 days on site a week

Are you passionate about delivering exceptional customer service in a professional banking environment? We're recruiting for a leading private bank that offers tailored services to personal, business, and specialist clients. Known for its commitment to excellence and discretion, this institution is looking for talented individuals to join its inbound contact centre team.

This is your chance to be part of a team that values precision, empathy, and customer satisfaction, where every call is an opportunity to leave customers with an experience that is second to none.

What you'll be doing:

• Handling inbound calls from a diverse range of customers with professionalism and care
• Supporting day-to-day banking transactions and resolving queries efficiently
• Using multiple systems to ensure accurate account updates and secure handling of information
• Spotting opportunities to improve the customer experience and contribute to service excellence

What you'll bring:

• Previous experience in banking is essential , you'll need to understand financial products and customer expectations
• Call centre experience is also essential , you'll be confident managing high volumes of calls with empathy and clarity
• Strong communication skills and a natural ability to listen, question, and resolve
• Confidence navigating multiple systems and managing your workload effectively
• A proactive mindset with a desire to grow and develop your skills

Working Hours:

• Working hours are Monday to Friday (8am-6pm) including working every other Saturday (9am-2pm)

If you're ready to bring your banking and call centre experience to a role where you'll be appreciated and challenged, we'd love to hear from you.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Job Title: Customer Service Lead
Location: Brighouse
Employment Type: Full-Time, office-based
Salary: 28,000 - 32,000

We are excited to be recruiting for an experienced and proactive Customer Service Lead to join our Customer Service team for our client. This role is pivotal in delivering a first-class customer experience by acting as the first point of contact for fault reporting and resolution. The ideal candidate will take ownership of customer issues from start to finish, ensuring they are resolved efficiently and in line SLAs.

If you are an experienced customer service professional, with a background in retail manufacturing, this could be the perfect next step for you.

Key Responsibilities:

As a senior member of the team, you will support the day-to-day operation of the department, drive service improvements, and assist in the development and mentoring of other team members. Your ability to identify trends, escalate issues appropriately, and contribute to process enhancements will be key to your success in this role.

• Lead the daily operations of the Customer Service team.
• Respond to customer calls and queries via the Zendesk system.
• Log faults accurately and liaise with the Product team for resolution.
• Arrange replacement orders as needed.
• Monitor and ensure SLAs and KPIs are consistently met.
• Report on customer service performance using Zendesk reporting tools.
• Manage and respond to customer reviews on platforms such as Trustpilot
• Identify and report key product fault trends to the Product team.
• Contribute to ongoing improvement plans to enhance the overall customer experience.

Skill Requirements for the Customer Service Lead:

• 3-5 years of strong customer service experience, ideally in a retail or furniture-related environment.
• Proficiency in using Zendesk for both customer queries and reporting.
• Proven ability to work within defined SLAs.
• Experience in mentoring or leading customer service team members.
• Excellent organisational skills with a focus on end-to-end issue resolution.
• Familiarity with Trustpilot and online review management.
• Strong written and verbal communication skills.
• Professional and courteous manner in customer interactions.
• Proficiency in Microsoft Office applications, including Excel, Outlook, Word, and PowerPoint.
• Ability to communicate technical information clearly to non-technical audiences.

If you are passionate about customer service, thrive in a fast-paced environment, and want to make a meaningful impact, we'd love to hear from you.

Please note, due to the number of responses we receive we are unfortunately unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.

Our client based in Wakefield WF4 is looking for a Customer Service Advisor to join their team .

This could be the perfect opportunity for you!

Position is Temporary to Permanent

Working Hours: Mon-Fri 9.00am -5.00pm

Pay rate :12.21 phr

Key Responsibility :

Customer Advisor

: To assist the UK Product Manager with administration relating to product complaints.

: Inbound call management, both NHS & Consumer Calls.

: Processing orders that involve shipment from UK3 warehouse.

: Effective management of existing customers in the provision of "day to day" operational issues.

: Investigate and respond to queries in a fast and efficient manner to ensure the highest possible levels of customer satisfaction.

: Maintain and update accurate call logging information on Attends CRM systems.

: Perform ad-hoc job-related duties as assigned.

: To handle customer services returns and refunds.

: To provide administration cover for the UK Warehouse Team Leader and where applicable the Office Manager.

: To log weekly KPI's.

: Manage live chat

: All incoming customer communications, ensuring they are answered or passed on to right person in a timely manner.

Requirements :

-Previous experience within a Customer Service environment preferred.

-Excellent communication skills (written and spoken) enabling effective rapport with customers and colleagues

-First class telephone skills

-IT literacy (Word, Excel and email).

-Ability to work methodically and accurately, paying attention to detail.

-Strong organisation skills: ability to prioritise effectively and efficiently.

Please submit your CV online

Reference R02

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.

Customer Service Advisor

Brighouse (commutable from Bradford, Halifax, Huddersfield, Leeds)

Monday – Friday 7:00am – 4:00pm (office Based)

£25,000 – £33,000 (DOE)

We’re looking for a Customer Service Advisor to join a thriving UK manufacturing business, known for delivering exceptional service and high-quality home improvement products to the trade. If you bring energy, empathy, and a professional edge to your work, we’d love to hear from you.

Responsibilities of the Customer Service Advisor:

• Be the first point of contact for customers via phone, email, live chat , and social media
• Handle product queries, delivery updates, order support, and complaint resolution
• Investigate and resolve issues promptly, escalating when necessary
• Log customer interactions accurately and highlight recurring trends
• Collaborate with internal teams (sales, logistics, technical) to ensure smooth service
• Keep up to date with new products, promotions, and policies

What You’ll Bring:

• Proven experience in a customer service, contact centre, or trade support role
• Excellent communication and active listening skills
• Confidence with Microsoft Office, CRMs, and order processing tools
• A solution-focused mindset—calm under pressure and quick on your feet
• Strong organisation and multitasking abilities
• A friendly, positive attitude with a passion for customer care

If you would like to apply for the role of Customer Service Advisor then please email your CV to (url removed)  or call Jade on (phone number removed)

Closing date is 01.09.2025  Please note this could change subject to suitable applications

Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

We are currently seeking a Customer Service Advisor to join a leading national manufacturing business in Sheffield's Kiveton Park area.

The position offers on-the-job training.

What's in it for you as a Customer Service Advisor:
* Hourly pay rate - 13.55 per hour (salary 29,945)
* Hours of work - Monday to Friday 8am - 4pm or 9am - 5pm rotating
* The position is initially offered on a 2 - 3 month temporary basis, which could potentially be extended.

Main duties of the Customer Service Administrator:
* Manage customer inquiries and provide exceptional customer service
* Perform accurate and efficient order entry, converting the customer's requirements into the ordering software
* Close liaison with customers, commercial, production and logistics partners to meet and exceed customer needs
* Collaborate with team members to streamline processes and improve overall efficiency
* Handle customer complaints and escalate issues as necessary to ensure swift resolution - logging, investigation, resolution and remedial actions
* Manage call offs, partial shipments, and back orders until orders are completely fulfilled
* Build and maintain product knowledge and develop team resource banks for product, process, customers and FAQs.
Requirements of the Customer Service Advisor:
* Previous experience in a customer service or administrative role, preferably in a manufacturing or similar industry
* Great interpersonal skills, both written and verbal, with a professional and courteous demeanour
* Working Knowledge of Windows based IT Systems
* Ability to multitask and prioritise tasks in a fast-paced environment
* Excellent organisational skills and attention to detail
* Flexibility to adapt to changing priorities and responsibilities.

If interested, please apply now!

Customer Service & Sales Administrator

£24,500

Brighouse

One of my recognised and highly regarded retail manufacturers based in Brighouse is looking for someone that enjoys customer service, likes a busy role and is great with stock processing and sales order administrative tasks. Their business is quite niche so full training support is given with dealing with their customers needs, product training and sales administration processes and getting used to their systems and customer correspondence processes.

The customer services team for this particular department is full of energy fun and will create a really positive environment for you, yes it can be stressful at times like any role but they pull together as a team and help each other.

As first point of contact for all existing and new customers and you will be the first response for all customers at this site, you will need to enjoy a standalone role, although fully supported there is only yourself that will processing your key account customer orders and be the contact for customer account queries, you will process customer requests, provide quotations, process customer repeat sales orders, check price lists for customers and pricing, organise deliveries, update customers records accurately and generally manage all existing customer queries or request.

Most Important Job factors to consider.

That you remain calm under pressure

Have excellent customer service experience ideally within a retail/manufacturing/engineering/distribution environment

You have administration accuracy

Reactive problem solver

Great organisational skills and initiative

A positive attitude

Monday to Thursdday 08.00 - 16.30

Friday 08.00 - 14.00

25 days holiday plus banks

Christmas closure.

Open plan and modern manufacturing offices, fun hard-working team, relaxed atmosphere, and smart casual.

A competitive salary is offered dependant on experience with a great holiday allowance, full product training, free on-site parking and pension.

I look forward to hearing from you, thank you for taking the time to apply.

Lisa Farr

FARR Associates Recruitment Limited