What Jobs are available for Customer Service in Worthing?

Customer Service Advisor
Crawley, West Sussex

24,500 per annum (reviewed after 3 months)

Monday to Friday, 9am-5pm

An established and respected local business is looking for a Customer Service Advisor to join their friendly and supportive team. The company is known for delivering high-quality products and excellent service, and they're seeking someone who takes pride in helping customers and resolving issues with care and professionalism.

The Role
You'll be the first point of contact for customer enquiries, providing clear, timely and friendly responses by phone and email. Every day will bring variety - from solving problems and answering questions to liaising with other departments to ensure customers receive the best possible service.

Key Skills & Experience

• Excellent communication and writing skills
• Empathetic, patient and solution-focused approach
• Strong attention to detail
• Confident handling multiple priorities
• Good IT literacy (Microsoft Office)

If you enjoy building relationships, finding solutions and working as part of a positive, close-knit team, this could be the perfect next step.
Apply today to find out more.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

A great company in central Brighton are looking for a Customer Service Executive to join them. They offer a great range of benefits as listed below and as a company they offer a professional service to their clients and customers. The Brighton office is modern and vibrant, great place to work.

The customer service role involves administration, customer service via phone calls, webchat and emails and working with multiple systems so excellent customer service skills, the ability to problem solve and being able to remain calm under pressure is key as well as having a good technical aptitude for databases, Google Drive and Microsoft Office.

As a Customer Service Executive you will:

• Work with customers on the phone, via live chat and email to help them use and understand the service and the data provided, working within set SLAs
• Handle general client queries and monitor / handle external and internal emails
• Place customer orders using multiple and sometimes complex systems
• Learn and maintain product and service knowledge
• Set up client accounts and provide support to new customers including quotations
• Promote existing and new products and services where required

Skills & experience required:

• Previous phone / office based customer service experience ideally
• Good computer literacy and administration skills
• High attention to detail and good accuracy levels
• An aptitude for problem solving
• Previous experience with Google Drive, technical systems and CRM systems is a strong advantage

Salary, hours & company benefits:

• 25,260 per annum
• Monday to Friday 9am to 5.30pm
• Flexible working - hybrid with 3 days per week in the office and 2 from home
• 25 days holiday plus public holiday plus Birthday day off and option to buy or sell holiday
• Share incentive plan
• Pension scheme
• Life assurance scheme
• Income protection plan
• Comprehensive discounts at major retailers
• Wellbeing centre
• Access to free health and fitness classes and other perks
• Volunteer days

Wild Recruitment Ltd T/A First Recruitment Services are acting as an Employment Agency in relation to this vacancy.

Customer Service Executive – Dive into a Role with Real Impact!

Coolham, West Sussex | £26,000 – £27,000 per annum (depending on experience)

Join Waterstream – home of Compass Pools, one of the UK’s leading luxury swimming pool specialists!

At Waterstream , we don’t just build pools — we create the ultimate lifestyle experience. As our business continues to grow, we’re looking for a friendly, organised, and proactive Customer Service Executive to join our busy Service Department.

If you love keeping things running smoothly, enjoy helping customers, and thrive in a role where no two days are the same — this could be your perfect next move!

Why You’ll Love Working with Us:

• Be part of a respected, growing company known for quality, innovation, and excellence.
• Join a friendly, supportive, and professional team that genuinely cares.
• Enjoy career growth and development opportunities as we continue to expand.
• Earn a competitive salary and benefits package.

Key Responsibilities of the Customer Service Executive:

• Be the first point of contact for customer enquiries via phone and email — you’ll make every interaction count.
• Provide professional advice and support on maintenance, repairs, and all things pool care.
• Prepare and send accurate quotes and invoices — you’ll keep things flowing seamlessly.
• Schedule engineers’ workloads to ensure smooth, efficient service delivery.
• Act as the communication hub between customers, engineers, and internal teams.
• Keep accurate records and lend a hand with general admin in the Service Department.

What We’re Looking For:

• A customer service star with excellent communication and people skills.
• Highly organised, detail-oriented, and ready to multitask.
• Confident with Microsoft Office and scheduling systems.
• A proactive problem-solver who can think on their feet.
• Experience in customer service, scheduling, or admin — especially in a technical, engineering, or maintenance environment — would be a real plus.

What’s Next?

If you’re enthusiastic, organised, and love delivering first-class customer service, we want to hear from you! Apply today for immediate consideration.

Customer Service Advisor

Burgess Hill, Temporary (5 weeks), 12.21 p/h (+ 1ph attendance bonus), Monday to Friday 9am - 6pm, pension, holiday

The Role

Due to continued success, our client, a well-established outsourced contact centre, based centrally in Burgess Hill, has a fantastic opportunity for a number of Temporary Customer Service Advisors to join their dynamic team.

Initially this is for a 5-week assignment, but there is potential it could extend beyond this date. Please only apply if you can start immediately and are available to work full-time until the 28th of November.

Working alongside a team of experienced customer service representatives, you will be responsible for working on behalf of a business who deliver prescription medication to customers, making calls to schedule their deliveries and collections, and receiving calls in relation to this.

• Making outbound calls to customers to arrange delivery of prescription medications
• Updating a centralised database with information gained within the calls.

Requirements

We would expect the successful Customer Service Advisor to have excellent communication skills and an enjoyment for engaging with customers. You will be empathetic in your communication style and be comfortable speaking with sometimes vulnerable customers. Due to the nature of the work, you will need to undertake a DBS check (funded by the Company). You will be comfortable using computers and picking up new systems, with a particular ability to convey and record information accurately. Previous office experience would be ideal, but not essential as full training can be given to those with the right attitude.

This role could suit someone who has worked as Customer Service Advisor, Call Centre Agent, Customer Representative.

Company Information

Our client is a well-established business with 20 years' experience in providing call centre operations to a wide variety of businesses. You will be joining a dynamic team and part of a business who value their staff. They are centrally located in Burgess Hill only a 3-minute walk from the mainline train station.

Package

12.21 p/h (+ 1ph attendance bonus) (permanent salary would be 25,396.80 + attendance bonus of up to 2080 per year)

Monday to Friday 9am - 6pm

Weekly pay (for the first 12 weeks)

Holiday pay

Pension

Travail Employment Group is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.

The Customer Service Specialist will play a vital role in providing exceptional support to clients within their industry. Based in Lancing, this permanent role requires an individual with a proactive approach to resolving customer queries and ensuring a seamless service experience.

Client Details

This small-sized company is dedicated to delivering high-quality solutions to its clients. It prides itself on fostering a professional environment focused on innovation and customer satisfaction.

Description

• Handle customer enquiries via phone and email, providing timely and accurate responses.
• Process orders and ensure accurate data entry into the system.
• Collaborate with internal teams to resolve customer issues effectively.
• Maintain up-to-date knowledge of products and services to assist clients efficiently.
• Monitor and manage customer accounts, ensuring all information is current.
• Provide feedback to management on recurring customer concerns.
• Support the team in achieving departmental objectives and targets.

Profile

A successful Customer Service Specialist should have:

• Proven experience in a customer service environment.
• Strong communication and problem-solving skills.
• Attention to detail and the ability to manage multiple tasks.
• Familiarity with CRM systems or similar platforms.
• A proactive and client-focused mindset.

Job Offer

• A competitive salary starting from 25,000 per annum.
• Permanent role in a reputable company
• Opportunity to work in Lancing, a convenient and accessible location.
• Supportive company culture with a focus on professional growth.

If you are excited about the opportunity to join a team committed to excellence, apply today to become the next Customer Service Specialist!

The Customer Service Specialist will support clients by providing exceptional service and resolving queries efficiently. This role is based in Lancing and requires a proactive approach to ensure customer satisfaction.

Client Details

This small-sized organisation offers specialised products and services to its clients. They are known for their professional approach and commitment to quality, fostering a collaborative and focused work environment.

Description

• Respond to customer inquiries via phone, email, and other communication channels.
• Process orders and ensure accurate data entry into the system.
• Collaborate with internal departments to resolve customer issues promptly.
• Provide product and service information to clients.
• Monitor customer accounts and follow up on outstanding queries.
• Maintain accurate and up-to-date records of customer interactions.
• Identify opportunities to improve customer service processes.
• Support the team with additional administrative tasks as required.

Profile

A successful Customer Service Specialist should have:

• Previous experience in a customer service or client-facing role.
• Excellent communication and interpersonal skills.
• A proactive and problem-solving mindset.
• Strong organisational skills and attention to detail.
• Familiarity with CRM systems or similar software is advantageous.

Job Offer

• 25,000 per annum.
• Permanent role with opportunities for career development.
• Generous holiday allowance and workplace benefits.
• Supportive and professional work environment in Lancing.

If you are ready to take on this rewarding role, apply now to become a valued Customer Service Specialist.

A fast-paced, customer-centric technology business is seeking a Customer Service Manager (CSM) to lead its Customer Support & Service Desk operations . The role involves managing a large team (40+ people) across customer care and technical support, ensuring service excellence, rapid resolution, and team development.

You'll be accountable for delivering exceptional customer experience, meeting service levels, and fostering a high-performing, collaborative team environment. The successful candidate will be a hands-on leader, passionate about team development, particularly in coaching and mentoring younger or early-career team members .

• Lead and manage a support operation of 40+ people, across multiple support functions.
• Oversee daily service desk performance, ticket triage, escalations, and SLA adherence.
• Coach and develop junior staff and early-career professionals to build capability and confidence.
• Support Team Leaders in performance management, quality auditing, and 1-2-1 coaching.
• Act as escalation point for major incidents and customer complaints.
• Own and report on team KPIs and service metrics to the Senior Management Team.
• Maintain ISO/GDPR compliance, CRM accuracy, and internal process adherence.
• Champion continuous improvement and service innovation across people, processes, and tools.

• Strong experience managing a large , multi-functional customer support team (40+).
• Proven leadership in a service desk or technical support environment.
• Passion for developing people - especially mentoring younger team members.
• Skilled in SLA/KPI management, reporting, and quality assurance.
• Exceptional communication, organisation, and problem-solving abilities.
• Knowledge of telecoms, broadband or tech support is beneficial.
• Experience working within ISO and GDPR-compliant environments.

ACS are recruiting for a Customer Service Manager. If you feel that you have the skills and experience required in this advertisement to be a Customer Service Manager submit your CV including an outline of your experience as a Customer Service Manager. It is always a good idea to include a covering letter outlining your experience as a Customer Service Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Customer Service Manager role you desire.

• Customer Service Advisor
• Executive Administrator
• Office Assistant
• Receptionist
• Sales Support
• Order Processor
• Team Assistant
• Office Coordinator

• Great communication & organisational skills
• Confident using Microsoft Office & general IT systems
• A positive, proactive, and flexible attitude
• Previous experience within customer service, administration or office support

• Customer Service Advisor
• Executive Administrator
• Office Assistant
• Receptionist
• Sales Support
• Order Processor
• Team Assistant
• Office Coordinator

• Great communication & organisational skills
• Confident using Microsoft Office & general IT systems
• A positive, proactive, and flexible attitude
• Previous experience within customer service, administration or office support