637 Customer Service jobs in Worthing
Customer Service Representative
Posted 1 day ago
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Job Description
Job Title: Customer Service Executive
Location: Crawley
Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits :
- 30 days holiday (including bank holidays)
- Company pension scheme
- Employee discount scheme
- Funded Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
Are you looking to start a career or looking to retrain? Whether you have previous experience or not-w.
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Customer Service Administrator
Posted today
Job Viewed
Job Description
The Customer Service Administrator will play a pivotal role in the manufacturing and production industry, ensuring seamless communication and administrative support for clients and stakeholders. This temporary position, based in Worthing, requires a detail-oriented individual with strong organisational skills and a commitment to excellent service.
Client Details
This opportunity is with a small-sized organisation within the manufacturing and produciton sector. The company is known for its focus on delivering high-quality services and maintaining strong relationships with its clients and partners.
Description
As a Customer Service Administrator your responsibilities will include:
- Respond promptly to customer enquiries via email and phone, ensuring a professional and helpful approach.
- Maintain and update customer records accurately within the company's database system.
- Coordinate and schedule appointments with clients and stakeholders as required.
- Provide administrative support to the wider customer service team, including document preparation and filing.
- Handle incoming communication, directing queries to the appropriate department or individual.
- Assist with resolving customer issues, escalating more complex cases to senior team members.
- Support the delivery of exceptional service standards across all customer interactions.
Profile
A successful Customer Service Administrator should have:
- Proven experience in an administrative or customer service role
- Strong communication skills, both written and verbal, with a professional telephone manner.
- Excellent organisational abilities and attention to detail.
Job Offer
- An hourly rate of approximately 13 - 14.50 per hour
- Opportunity to work a couple of days from home, once trained!
- A temporary position offering flexibility and the opportunity to gain experience in the sector.
- Opportunities to develop skills in customer service and administration
Customer Service Advisor
Posted today
Job Viewed
Job Description
As a Customer Service Advisor, you will play a vital role in supporting clients by providing exceptional service and handling inquiries efficiently. This temporary role, based in Worthing, requires an individual with a proactive attitude and strong communication skills
Client Details
The employer is a medium-sized organisation operating within the retail sector in Worthing. They are well-regarded for their focus on delivering excellent customer support and maintaining a professional approach across all services.
Description
As a Customer Service Advisor your responsibilities will include:
- Respond promptly to customer inquiries via phone, email, or in person.
- Provide accurate information about services and queries.
- Handle complaints and resolve issues in a professional manner.
- Maintain customer records and update relevant systems with accurate details.
- Collaborate with internal teams to ensure seamless customer experiences.
- Assist in scheduling appointments.
- Support administrative tasks related to customer service operations.
- Continuously strive to improve service quality and exceed client expectations.
Profile
A successful Customer Service Advisor should have:
- Previous experience in a customer-facing role.
- Strong verbal and written communication skills.
- Proficiency in using computer systems and customer management tools.
Job Offer
- Hourly pay of approximately 12 - 14 per hour
- Temporary position offering a chance to gain experience.
Customer Service Manager
Posted today
Job Viewed
Job Description
We're recruiting a Customer Service Manager (CSM) for a fast-paced customer-centric business. This leadership role oversees the day-to-day operations of the Service Desk, ensuring customers receive outstanding support and care while continually improving service levels and team performance.
The ideal candidate would have;
- Proven leadership in customer service or service desk environments, with experience managing teams, coaching team leads, and continuously raising the bar for what "good" looks like in service delivery.
- Strong focus on performance and accuracy , able to track and report on KPIs, manage high ticket volumes, and ensure quality assurance across all channels while meeting SLAs.
- Passionate about developing people , especially in professional communication-skilled at training junior staff to handle diverse customer interactions confidently and effectively.
- Confident in driving efficiency through technology , including introducing AI and support tools to streamline processes, reduce costs, and enhance the overall customer experience.
- Proactive, analytical, and highly communicative , with the ability to plan ahead, identify improvement opportunities, and present clear data-driven insights to senior leadership.
This is a great opportunity to lead a growing team, drive service excellence, and make a visible impact in a collaborative and high-performance environment.
ACS are recruiting for a Customer Service Manager. If you feel that you have the skills and experience required in this advertisement to be a Customer Service Manager submit your CV including an outline of your experience as a Customer Service Manager. It is always a good idea to include a covering letter outlining your experience as a Customer Service Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Customer Service Manager role you desire.
Customer Service Agent
Posted 1 day ago
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Job Description
This is a fantastic opportunity for a Customer Service Agent to join a not-for-profit organisation in Brighton. The role requires a detail-oriented individual to provide exceptional service and support to customers while maintaining a positive outlook.
Client Details
This organisation operates within the Brighton area and is recognised for its commitment to delivering impactful services. As a small-sized organisation, they are focused on providing excellent customer support while fostering a collaborative working environment.
Description
- Respond promptly to customer enquiries via phone, email, and other communication channels.
- Maintain accurate records of customer interactions and transactions in the system.
- Provide customers with detailed information about the organisation's services.
- Resolve customer complaints and issues with a positive and professional approach.
- Work collaboratively with internal teams to ensure customer satisfaction and service improvements.
- Assist in identifying process improvements to enhance the customer experience.
- Deliver consistent and high-quality service in line with organisational standards.
- Support administrative tasks related to customer service as needed.
Profile
A successful Customer Service Agent should have:
- Previous experience in customer service or a related role.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks effectively and prioritise workload.
- Attention to detail and accuracy in record-keeping.
- A proactive approach to problem-solving and a customer-focused mindset.
- Proficiency in using standard office software and customer service tools.
Job Offer
- A competitive salary of 25,000
- Monday to Friday working hours: 8:30 am to 5:00 pm.
- Permanent position within a well-regarded organisation.
- An opportunity to work in Brighton, a vibrant and lively location.
- A supportive and collaborative team environment.
If you are an enthusiastic individual with a passion for providing excellent customer service, we encourage you to apply today.
Customer Service Manager
Posted 3 days ago
Job Viewed
Job Description
We're recruiting a Customer Service Manager (CSM) for a fast-paced customer-centric business. This leadership role oversees the day-to-day operations of the Service Desk, ensuring customers receive outstanding support and care while continually improving service levels and team performance.
The ideal candidate would have;
- Proven leadership in customer service or service desk environments, with experience managing teams, coaching team leads, and continuously raising the bar for what "good" looks like in service delivery.
- Strong focus on performance and accuracy , able to track and report on KPIs, manage high ticket volumes, and ensure quality assurance across all channels while meeting SLAs.
- Passionate about developing people , especially in professional communication-skilled at training junior staff to handle diverse customer interactions confidently and effectively.
- Confident in driving efficiency through technology , including introducing AI and support tools to streamline processes, reduce costs, and enhance the overall customer experience.
- Proactive, analytical, and highly communicative , with the ability to plan ahead, identify improvement opportunities, and present clear data-driven insights to senior leadership.
This is a great opportunity to lead a growing team, drive service excellence, and make a visible impact in a collaborative and high-performance environment.
ACS are recruiting for a Customer Service Manager. If you feel that you have the skills and experience required in this advertisement to be a Customer Service Manager submit your CV including an outline of your experience as a Customer Service Manager. It is always a good idea to include a covering letter outlining your experience as a Customer Service Manager with your application as this will enhance your chances of selection and improve your prospects of landing the Customer Service Manager role you desire.
Customer Service Administrator
Posted 3 days ago
Job Viewed
Job Description
The Customer Service Administrator will play a pivotal role in the manufacturing and production industry, ensuring seamless communication and administrative support for clients and stakeholders. This temporary position, based in Worthing, requires a detail-oriented individual with strong organisational skills and a commitment to excellent service.
Client Details
This opportunity is with a small-sized organisation within the manufacturing and produciton sector. The company is known for its focus on delivering high-quality services and maintaining strong relationships with its clients and partners.
Description
As a Customer Service Administrator your responsibilities will include:
- Respond promptly to customer enquiries via email and phone, ensuring a professional and helpful approach.
- Maintain and update customer records accurately within the company's database system.
- Coordinate and schedule appointments with clients and stakeholders as required.
- Provide administrative support to the wider customer service team, including document preparation and filing.
- Handle incoming communication, directing queries to the appropriate department or individual.
- Assist with resolving customer issues, escalating more complex cases to senior team members.
- Support the delivery of exceptional service standards across all customer interactions.
Profile
A successful Customer Service Administrator should have:
- Proven experience in an administrative or customer service role
- Strong communication skills, both written and verbal, with a professional telephone manner.
- Excellent organisational abilities and attention to detail.
Job Offer
- An hourly rate of approximately 13 - 14.50 per hour
- Opportunity to work a couple of days from home, once trained!
- A temporary position offering flexibility and the opportunity to gain experience in the sector.
- Opportunities to develop skills in customer service and administration
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customer service advisor
Posted 2 days ago
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Job Description
Join our BD Customer Service team where you will be empowered to make decisions and work collaboratively with a diverse, fun, and hardworking team. We are driven by patient care and passionate about delivering an exceptional patient experience. Our fast-paced environment requires an empathetic and supportive approach to ensure both our patients and team members have positive experiences.
**Job Description**
**We are the makers of possible**
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Why join us?**
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a **maker of possible** with us!
**Main responsibilities will include:**
+ Deliver exceptional customer service through inbound and outbound calls related to new and existing orders, deliveries, and customer queries.
+ Manage patient account records to gain customers' and patients' confidence, loyalty, and trust.
+ Ensure accurate order processing aligned with clinical requirements and internal service standards.
+ Maintain compliance with departmental work processes and IG/GDPR regulations.
+ Engage with customers, patients, and healthcare professionals to meet clinical needs and discuss BD products ethically.
+ Register and onboard patients and healthcare professionals, providing proactive support.
+ Provide administration and phone support to Cobweb sites and patients using a managed prescription service.
+ Liaise with third-party couriers for delivery updates, delays, claims, and returns management.
**About You**
+ Resilient, adaptable to change, and attentive to detail.
+ Flexible, creative, and able to work as part of a large team.
+ Excellent written and verbal communication skills.
+ Professional, courteous, and emotionally intelligent.
+ Passionate about achieving results and exceeding targets.
**Click on apply if this sounds like you!**
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Required Skills
Optional Skills
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**Primary Work Location**
GBR Worthing
**Additional Locations**
**Work Shift**
At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You ( .
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed.
The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.
**Salary Range Information**
£23,000.00 - £39,100.00 GBP Annual
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Customer Service Manager
Posted today
Job Viewed
Job Description
We're recruiting a Customer Service Manager (CSM) for a fast-paced customer-centric business. This leadership role oversees the day-to-day operations of the Service Desk, ensuring customers receive outstanding support and care while continually improving service levels and team performance.
The ideal candidate would have;
- Proven leadership in customer service or service desk environments, with exper.
WHJS1_UKTJ
Customer Service Manager
Posted 3 days ago
Job Viewed
Job Description
Customer Service Manager - Swimming Pool Industry - Competitive Salary - West Sussex
As the UK's leading swimming pool retailer, we're riding a wave of success with consistent double-digit growth in a booming market. Our commitment to exceptional customer experiences has made us the go-to choice for pool owners nationwide. Now, we're looking for an exceptional Customer Service Manager to help us ra.
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