536 Customer Success Roles jobs in the United Kingdom

Nantwich

£25,000 - £26,000 per annum

A well-established organisation is seeking a dynamic and motivated individual to join its internal sales team. This is an excellent opportunity for someone with strong communication skills and a keen eye for detail to thrive in a fast-paced, customer-focused environment.

• Prepare accurate quotations based on customer specifications and deadlines
• Select appropriate products to meet customer requirements
• Build strong client relationships and maintain customer loyalty
• Liaise with customers, sales managers, and internal teams
• Ensure profitable sales and provide market feedback
• Use CRM, accounting, and sizing software effectively
• Ensure all product purchases comply with mandatory standards
• Identify personal training needs to support career development

• Computer literate (Microsoft Office)
• Strong communication and interpersonal skills
• Ability to manage workload and prioritise tasks
• Team player with a flexible approach
• Self-motivated and eager to learn

• Full training provided
• Supportive team environment
• Opportunity for career progression
• Competitive salary and benefits

Call Leanne (phone number removed) or email (url removed)

INDCOM

Full-time Monday to Friday 9 am - 5 pm

Location: London, Finchley

Start date: ASAP

Sectors: Customer Service, Property and Energy & Utilities

This is an exciting opportunity at a rapidly growing company. The successful candidate should be looking to expand their current knowledge and responsibilities in an inspiring and rewarding environment. The role will involve handling customer support queries by phone and email. You will be working closely with the directors of the company and be encouraged to contribute to decisions that determine the direction of its future development.

Responsibilities

• Communicate with customers via phone, email and chat
li>Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to resolve customer queries
• Accurate record-keeping of customer interactions

Skills/Qualifications:

• At least 1 year of relevant work experience preferred and/or a recent graduate, Upper Second or first
• Excellent phone etiquette as well as verbal, written, and interpersonal skills
• Ability to multitask, organise, prioritise work and work well under pressure
• Flexibility in a changing working environment
• IT literate and mathematically minded
• Interest in business and economics

We are looking for a hard-working individual with a desire to be empowered to grow their careers and drive the company further forward. Check out our web page.

Job Types: Full-time, Permanent, Graduate

Benefits:

• Casual dress
• Company events
• Cycle to work scheme
• Discounted or free food
• Free parking
• On-site parking
• Private medical insurance
• Sick pay

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (required)

Work Location: In person

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Benefits:

< i>Company events
• Company pension

Experience:

• Customer service: 1 year (preferred)

• Experience in a customer-facing role (mandatory);
li>Experience with SaaS (Software as a Service) solutions is a plus (not mandatory) ;
• Experience with CRM & ERP systems - Salesforce and SAP would be preferred (not mandatory) ;
• Strong communication and listening skills;
• Well-developed time management and prioritization skills;
• Structured “can-do” approach to open matters and tasks in a demanding environment;

Willingness to develop while identifying opportunities over self-reflection.

• Experience in a customer-facing role (mandatory);
li>Experience with SaaS (Software as a Service) solutions is a plus (not mandatory) ;
• Experience with CRM & ERP systems - Salesforce and SAP would be preferred (not mandatory) ;
• Strong communication and listening skills;
• Well-developed time management and prioritization skills;
• Structured “can-do” approach to open matters and tasks in a demanding environment;

Willingness to develop while identifying opportunities over self-reflection.

.

Position: Customer Support Advisor at Hillcrest Estate Management

Location: 174 Whiteladies Road, Clifton, Bristol BS8 2XU

Working Hours: Mon-Thurs 9.00-17.30, Fri 9.00-16.00

Salary: 23,700 per annum

About Hillcrest Estate Management:

Hillcrest Estate Management, founded in 1985 by Arthur G.W. Jenner, is a respected entity in the Residential Block Management sector, with offices in Bristol. With over 40 years of industry experience, we stand as one of the most established firms in the field. Hillcrest's exclusive focus on Leasehold Management underscores our dedication to providing specialised expertise in this area.

Hillcrest is part of the Trinity Property Group, an Odevo Group Company.

Benefits:

We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:

• 24 days annual leave for work-life balance.
• Discounts on shopping and services through Perkbox.
• Employee Assistance Programme for confidential support.
• Hybrid and flexible work opportunities.
• Financial support for personal development.
• Opportunities for career growth.
• Recognition incentives.
• Cycle to Work scheme for a healthy lifestyle.
• Employee Referral Scheme for potential bonuses.

Job Description:

The Customer Support Advisor is responsible for the day to day running of the Hillcrest office and being the first point of contact for our clients. Key responsibilities and tasks include:

• Answering phone calls and handling client queries professionally
• Managing client keys, key logs, and processing payments for fobs and keys
• Maintaining accurate leaseholder records and updating databases (Propman)
• Assisting with office maintenance, including coordinating annual servicing and inspections
• Handling petty cash and ordering office supplies
• Scanning invoices, managing queries, and supporting the accounts team
• Supporting the maintenance team with administrative tasks
• Opening and distributing daily post

Qualifications and Skills:

Candidates for this position should have the following skills and qualifications:

• Experience in customer service or administrative roles
• Strong communication skills, both written and verbal
• Good IT skills, with knowledge of Microsoft Office (Word, Excel, Outlook)
• Excellent attention to detail and organisational skills
• Ability to manage multiple tasks efficiently

Application Process:

All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.

For further information, or to explore more opportunities, you can visit Hillcrest Estates Management on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at (phone number removed), quoting the reference number #LI-EJ1.

Customer Support Coordinator
Location: Lutterworth

We're seeking a proactive Customer Support professional to join our UK Customer Operations team. You'll be the first point of contact for customer queries, managing cases from start to finish, and ensuring excellent service delivery.

What you'll do:

• Manage customer cases in Salesforce CRM.
• Process service orders, invoicing, returns, and warranty replacements.
• Generate quotes and administer service contracts.
• Liaise with customers and internal teams to resolve issues.
• Support continuous improvement and ensure compliance.

What we're looking for:

• Strong customer focus with great communication skills.
• Microsoft Office skills (intermediate).
• Ability to work efficiently in a fast-paced environment.
• Salesforce and/or SAP S/4 experience (preferred).

Why join?
Be part of a collaborative team, delivering best-in-class customer support, with flexible working options through our agile working policy.

Customer Support Executive

Location:  Watford, WD25

Hours:  Monday to Friday, 7:00am – 5:00pm with Alternate Saturdays from 7:00am – 1:00pm

Salary:  £32,000

The Role:
We’re looking for a dependable and customer-focused individual to join this family owned builders merchant at their Watford branch. You’ll be the first point of contact for customer enquiries and play a key role in making sure orders are processed smoothly and efficiently.

Benefits:

• Company Pension Scheme.
li>Free Breakfast
• Group Life Assurance.
• Staff Discount.
• Cycle to Work Scheme.
• Employee Assistance Programme.
• Long Service Awards.
• Annual Leave: 20 days plus bank holidays.
• Birthday Day Off.

Key Responsibilities:

• Respond to customer enquiries by phone, email and live chat
• Resolve issues quickly and professionally
• Process and allocate orders to branches
• Book collections and coordinate with couriers
• Report product or stock discrepancies
• Record product measurements and weights
• Carry out daily fraud checks
• Support general operations as needed

Requirements:

• Clear communication skills
• Strong problem-solving ability
• Organised and detail-oriented
• Comfortable working both in the office and on the shop floor when required
• A team player with a can-do attitude

Looking for a Career That Feels Meaningful?

Do you want more than just a job?

Do you want to wake up knowing your work actually matters.

Imagine being part of an industry that's quietly powering the world - right now.

Data centres are the backbone of AI, cloud computing, social media and everything digital. They are where the future is being built and they need people like you to keep growing.

We specialise in recruiting talent for the Data Centre Sector and are looking for Recruitment Consultants to join our team and play a key role in shaping the future of this industry.

Is Recruitment The Career For You?

We don't care what experience you have got.

It's about who you are.

You might have worked in recruitment, or you might never have even thought about it until now. What matters is your mindset and attitude. Skills can be learned but your mindset is what is important to us and what sets apart the most successful people from the rest.

• Do you thrive when you're challenged?
• Do you back yourself to figure things out, even if you don't know the answer straight away?
• Do you want to grow, push your potential, and build something you're proud of?

If so then you could be who we are looking for.

Whether you've worked in sales, hospitality, real estate, customer service, or something completely different - if you're good with people, resilient, and driven, we can teach you the rest.

What You'll Be Doing

You will connect talented people with the companies building tomorrow's digital world.

You'll learn an industry that's growing globally, with opportunities to work across Europe, the US, and Asia.

You'll build long-term relationships and become an expert in a sector that's only going one way - up.

What You'll Need

Confidence to have real conversations with people

The drive to learn and grow quickly

The resilience to keep going when it gets hard

A genuine interest in talking to people

What You'll Get

A clear career path based on your effort and results

Uncapped earnings - your success decides your pay

Supportive training and development to build your skills

A great culture

Why This Matters

In 10 years, AI and digital infrastructure will have transformed the way we live and work.

When you look back, you can say:

"I was part of that."

Red Recruitment is recruiting a Customer Support Officer in Taunton to join a not for profit private health-care provider, who is the Which? 'Recommended Provider' for private medical insurance.

The ideal candidate will be passionate about delivering excellent customer service and have previous telephone-based experience.

The salary is 27,000 per annum.

Benefits and Package for a Customer Support Officer:

• Salary: 27,000 per annum, rising to 28,000 following the probationary period. With the opportunity to progress to over 34,000.
• Hours: 37 hours per week, office hours are between Monday - Fridays, 8am - 7pm and Saturdays 9am - 12pm
• Contract Type: Permanent
• Location: Taunton

Benefits:

• Additional leave
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Health & wellbeing programme
• Life insurance
• On-site parking
• Private medical insurance
• Referral programme
• Store discount

Key Responsibilities of a Customer Support Officer:

• Being the first point of contact for all customer enquiries
• Answering high-volume inbound calls
• Supporting the customers in their times of need including registering a claim and helping customers find the right medical professional
• Delivering the highest level of customer service

Key Skills and Experience of a Customer Support Officer:

• You should be passionate about delivering the highest level of customer service
• You will need to have previous experience working in a telephone-based role
• Being resilient is required for this role due to the fast-paced environment and sometimes complex nature of the calls
• You will need to be confident with fantastic communication skills
• You should also feel comfortable working independently as well as part of a team

If you are interested in this position and have the relevant skills and experience required, please apply now!

Red Recruitment (Agency)