45,132 Customers jobs in the United Kingdom
Customer Care Advisor
Posted 1 day ago
Job Viewed
Job Description
Location: Peterborough
Salary: £12.30ph
Employment Type: Temp to perm
Hours: Monday - Friday and 1 Saturday morning per month
Training Requirement: No holiday permitted during the first six weeks of employment due to mandatory full-time training.
About Us
Our client is a leading global company dedicated to improving the lives of our customers through innovative solutions and exceptional service. Our mission is to empower people to live more fulfilling lives, and we take pride in the meaningful impact our team makes every day.
The Opportunity
We're looking for passionate and dedicated Customer Service Advisors to join our clients dynamic team. If you thrive in a fast-paced environment and want to play a key role in delivering outstanding customer experiences, this is the perfect opportunity for you.
Your Role
As a Customer Service Advisor , you'll be the vital link between our company and our customers, ensuring their needs are met with professionalism and care. Your responsibilities will include:
- Delivering exceptional service - Prioritizing customer satisfaction in every interaction.
- Handling high-volume calls - Managing inbound inquiries with efficiency and a positive attitude.
- Processing orders - Accurately managing orders and resolving delivery-related questions.
- Collaborating across teams - Working closely with colleagues to ensure seamless service.
- Strong communication skills - Both verbal and written, with the ability to connect with customers.
- Active listening - A genuine understanding of customer needs.
- Results-driven mindset - A proactive approach to problem-solving.
- Tech-savvy - Comfortable using computer systems and software.
- Make a real difference in people's lives every day.
- Be part of a supportive and collaborative team .
- Opportunities for growth and development .
Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.
Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK
Customer Care Advisor
Posted 3 days ago
Job Viewed
Job Description
Ref 11070
Customer Care Advisor
Huthwaite, Nottinghamshire
Starting salary: 26.900 pa perks box, childcare vouchers, death in service, bonus and long services awards
Hours of work: Monday to Friday, 8:30am till 4:30pm, 9:00am till 5:00pmand 9:30am till 5:30pm on a rota basis.
Our client, asuccessful locally based company are looking to recruit new team members for their Customer Service department. The company offers excellent working conditions and the benefits you would expect from a large organisation, including an on-site staff restaurant!
What you need:
- Good IT skills - Have a good understanding of Microsoft Office packages - including Outlook
- Confident and polite telephone manner
- Previous experience of dealing with high volume of call is essential this will have been gained in an office environment
- Excellent communicational skills (Written and verbal)
- High attention to detail
- Willingness to learn
Daily duties:
- Professionally dealing with customer service enquiries both over the phone and via email
- Process customer orders and manage amendments in line with SOP
- Manage urgent order requests and prioritise accordingly
- Liaise with other departments regarding special order requests / pricing queries etc
- Prioritise workload
- Process export orders
This vacancy is being advertised by Fresh Start Recruitment (UK) who are acting as an Employment Agency.
Due to the high volumes of applications, we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage.
If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion.
Customer Care Agent
Posted 3 days ago
Job Viewed
Job Description
Location: Hybrid / Chandlers Ford (2 days onsite)
Salary: £26,208
Hours: Monday - Friday (shift pattern: 08:00 - 17:00 or 09:00 - 18:00)
Established in 2003, Utilita is the UK's first - and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.
At Utilita we aim to provide our customers with a first-class service. Using our system and working closely with internal departments you will investigate and resolve any queries.
To ensure you received all the necessary training and support this role will require you to be on site full time in our Chandlers Ford head office for a minimum of 6 weeks. After this time there is the opportunity to work on a hybrid basis.
To be successful in this role, the candidate would need to be available to start from the 1st September 2025.
What does this role involve?
As a Customer Care Agent, you will communicate with our customers through the telephone, where you will investigate their queries, helping to find the best solution.
Day to day, you will;
- manage customer accounts by updating and maintaining customer information by entering relevant / required information into the systems;
- liaise with other departments to resolve customer queries;
- investigate, record and resolve customer inquiries or complaints about the product or services provided;
- action inquiries raised from other departments and customer service advisors.
You will have:
- excellent communication skills both written and verbal;
- a passion for delivering exceptional customer service;
- an inquisitive mindset, with excellent questioning skills, to help you understand the issue;
- excellent time management skills and be able to work well under pressure and prioritise your own workload.
Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
What we can offer you? (FYI Benefits available from your first day!)
- Bonus Scheme - we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
- Career progression - we want our staff to build up and grow their careers with us. T o help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK's top 40 'Best Workplace for Development' 2024 awards.
- Win tickets! - we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
- Time off - we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
- Wellbeing - your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
- Health care scheme - this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
- Employee Assistance Programme - giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
- Exclusive packages - we have access to a range of discounted offers for home Sky TV and broadband packages.
- Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
- Death in service - we pay three your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
- Pension - we contribute 4% of your salary when you contribute 5%.
We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita's award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.
Since installing Britain's first smart meter in 2008, we've used the latest technology to give our customers more visibility and control of their energy usage than ever before.
Utilita is celebrated for its unique approach to doing energy better - including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!
Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe "what you can see, you can save". Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.
Our core values are powerful, yet simple: Fairness, Smart and Sustainability!
The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
#LI-TW1 #LI-Hybrid
Customer Care Agent
Posted 4 days ago
Job Viewed
Job Description
Customer Care Agent
Mid Kent
Full Time – Office Based
We're looking for a confident and proactive Customer Care Agent to join our client on a full time basis. You'll collaborate across departments to manage first-line customer enquiries and carry out sales administration tasks, ensuring high service standards and on-time delivery.
Key Responsibilities:
- Handle customer queries and complaints via phone and email, delivering quick and effective resolutions. li>Support national account operations to ensure all orders are processed accurately and on time.
- Use internal systems (CRM, order portals, etc.) daily to maintain up-to-date customer records and order status.
- Work closely with Key Account Managers to flag and address any service issues.
- Meet daily targets and SLAs by effectively managing and prioritising your workload.
- Share feedback to help improve the customer experience and streamline internal processes.
About You
We’re looking for someone who brings:
- < i>Proven customer service experience, ideally within B2B or sales administration.
- Confident phone manner with strong written and verbal communication skills.
- Tech-savviness, with experience using CRMs (Hubspot, Salesforce, Zendesk) and Excel.
- Strong attention to detail, self-motivation, and the ability to excel in a fast-paced environment.
- A customer-first mindset and the ability to champion customer needs internally.
This is a great opportunity to join a growing company that values its team. Enjoy 23 days holiday plus all bank holidays, along with a generous staff discount on our full product range.
This role is being handled by Nicole Howe , Recruitment Consultant of Business Support for Pearson Whiffin Recruitment .
Not quite the role you are looking for?
Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.
By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.
By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Customer Care Agent
Posted 4 days ago
Job Viewed
Job Description
Customer Care Agent
Mid Kent
Full Time – Office Based
We're looking for a confident and proactive Customer Care Agent to join our client on a full time basis. You'll collaborate across departments to manage first-line customer enquiries and carry out sales administration tasks, ensuring high service standards and on-time delivery.
Key Responsibilities:
- Handle customer queries and complaints via phone and email, delivering quick and effective resolutions. li>Support national account operations to ensure all orders are processed accurately and on time.
- Use internal systems (CRM, order portals, etc.) daily to maintain up-to-date customer records and order status.
- Work closely with Key Account Managers to flag and address any service issues.
- Meet daily targets and SLAs by effectively managing and prioritising your workload.
- Share feedback to help improve the customer experience and streamline internal processes.
About You
We’re looking for someone who brings:
- < i>Proven customer service experience, ideally within B2B or sales administration.
- Confident phone manner with strong written and verbal communication skills.
- Tech-savviness, with experience using CRMs (Hubspot, Salesforce, Zendesk) and Excel.
- Strong attention to detail, self-motivation, and the ability to excel in a fast-paced environment.
- A customer-first mindset and the ability to champion customer needs internally.
This is a great opportunity to join a growing company that values its team. Enjoy 23 days holiday plus all bank holidays, along with a generous staff discount on our full product range.
This role is being handled by Nicole Howe , Recruitment Consultant of Business Support for Pearson Whiffin Recruitment .
Not quite the role you are looking for?
Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.
By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.
By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!
Customer Care Advisor
Posted 5 days ago
Job Viewed
Job Description
Michael Page have partnered with a reputable non for profit business in York the organisation are looking for a Customer Care Advisor to join the department on a permanent basis.
This would be an excellent opportunity for someone experienced within a customer services environment or if you would like to join a business that would provide the best training and induction programme!
Immediate interview available please apply now!
Client Details
Michael Page have partnered with a reputable non for profit business in York the organisation are looking for a Customer Care Advisor to join the department on a permanent basis.
This would be an excellent opportunity for someone experienced within a customer services environment or if you would like to join a business that would provide the best training and induction programme!
Immediate interview available please apply now!
Description
As a Customer Care Advisor you will be supporting members with a range of enquiries in relation to the health care services the business offers.
The role will be corresponding with customers mainly over the telephone ensuring each query is dealt with providing the highest level of care and support.
You will be also processing claims for the customer and handling the transaction from start to finish making sure a seamless experience is provided.
Profile
Previous customer service experience this could be from a range of backgrounds such as retail and hospitality
Excellent telephone manner and strong communication skills
Passionate about helping and supporting customers providing the best solution for them
A high level of empathy and understanding
An excellent problem solver
A good team player
Job Offer
Salary of 26000+ reputable business within the non for profit sector+ full training provided+ excellent progression and development opportunities+ central location in York+ free parking+ Monday to Friday 9am-5pm+ part time hours are available+ excellent benefits+ free gym on site+ generous holiday allowance+ option to buy and sell holidays+ regular incentives+ great team and culture+ immediate interview
Customer Care Operative
Posted 5 days ago
Job Viewed
Job Description
Our client is a House Builder with a reputation for delivering homes across East London and South London.
They are looking to add an additional Customer Care Operative (Technician) to their existing regional Customer Care team.
You will be working on post-completion properties ensuring all defects are rectified within a professional and timely manner, working in customers homes, liaising with customers on issues raised and putting right, within their 2 year defects period.
The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes.
This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling etc throughout the warranty period.
The role will be to assistcustomers in their homes and carry out works to a high-quality and timely manner. The person will travel across the region covered as necessary, they have sites in Stratford, Newham, Basildon to Streatham and Croydon.
You must have experience working for a House Builder within a similar role such as Multi Trader / Operative.
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Customer Care Operative
Posted 5 days ago
Job Viewed
Job Description
Our client is a House Builder with a reputation for delivering homes across East London and South London.
They are looking to add an additional Customer Care Operative (Technician) to their existing regional Customer Care team.
You will be working on post-completion properties ensuring all defects are rectified within a professional and timely manner, working in customers homes, liaising with customers on issues raised and putting right, within their 2 year defects period.
The duties of the role will be to carry out a high standard of customer service and multi trades / maintenance works within occupied homes.
This includes works from: Carpentry, Plumbing, Decorating, Painting, Mastic, Tiling etc throughout the warranty period.
The role will be to assistcustomers in their homes and carry out works to a high-quality and timely manner. The person will travel across the region covered as necessary, they have sites in Stratford, Newham, Basildon to Streatham and Croydon.
You must have experience working for a House Builder within a similar role such as Multi Trader / Operative
Customer Care Advisor
Posted 5 days ago
Job Viewed
Job Description
Michael Page have partnered with a reputable non for profit business in York the organisation are looking for a Customer Care Advisor to join the department on a permanent basis.
This would be an excellent opportunity for someone experienced within a customer services environment or if you would like to join a business that would provide the best training and induction programme!
Immediate interview available please apply now!
Client Details
Michael Page have partnered with a reputable non for profit business in York the organisation are looking for a Customer Care Advisor to join the department on a permanent basis.
This would be an excellent opportunity for someone experienced within a customer services environment or if you would like to join a business that would provide the best training and induction programme!
Immediate interview available please apply now!
Description
As a Customer Care Advisor you will be supporting members with a range of enquiries in relation to the health care services the business offers.
The role will be corresponding with customers mainly over the telephone ensuring each query is dealt with providing the highest level of care and support.
You will be also processing claims for the customer and handling the transaction from start to finish making sure a seamless experience is provided.
Profile
Previous customer service experience this could be from a range of backgrounds such as retail and hospitality
Excellent telephone manner and strong communication skills
Passionate about helping and supporting customers providing the best solution for them
A high level of empathy and understanding
An excellent problem solver
A good team player
Job Offer
Salary of 26000+ reputable business within the non for profit sector+ full training provided+ excellent progression and development opportunities+ central location in York+ free parking+ Monday to Friday 9am-5pm+ part time hours are available+ excellent benefits+ free gym on site+ generous holiday allowance+ option to buy and sell holidays+ regular incentives+ great team and culture+ immediate interview
Customer Care Technician
Posted 5 days ago
Job Viewed
Job Description
Our client is looking for a Customer Care Technician, field based covering the South Midlands region, focussing on Essex, Cambridge, Hertfordshireand Kent.
The Customer Care Technician will provide an efficient and effective after-sales service by rectifying defects and carrying out maintenance works that have arisen within occupied properties since legal completion They will manage and continually improve the Customer Service experience for customers to support theircommitment to remain a 5-star builder and a leader in Customer Service in the homebuilding industry.
The daily duties of the Customer Care Technician will be varied in scope and complexity, and therefore the individual should be multi-skilled with up-to-date knowledge of NHBC Standards and LABC Regulations.
For this role we are looking for a multi-skilled technician, ideally with a joinery or painting & decorating background. This position would be ideal for a Site Finisher, looking to step into Customer Care.