47,196 Customers jobs in the United Kingdom

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Key Customers Solutions Architect in Europe.

In this role, you will act as a trusted technical advisor for strategic clients, helping them design, deploy, and scale advanced AI solutions in cloud environments. You will work closely with customers to optimize GPU performance for machine learning workloads and provide guidance across large-scale AI deployments. Collaborating with sales, product, and engineering teams, you will bridge technical insights with business needs to drive customer satisfaction and growth. This position offers a hybrid or fully remote setup within Europe, providing flexibility while working on cutting-edge cloud infrastructure projects that shape the AI landscape.

Accountabilities

As a Key Customers Solutions Architect, your responsibilities will include:

• Serving as the primary technical point of contact for strategic AI/ML clients.
• Troubleshooting and resolving complex technical challenges in GPU-based AI workloads.
• Guiding customers in optimizing GPU performance for training and inference at scale.
• Partnering with sales teams to identify opportunities, present solutions, and promote products.
• Acting as a liaison to product teams by providing customer feedback and feature requests.
• Engaging with internal and external stakeholders to negotiate solutions and drive alignment.
• Delivering technical presentations and ensuring solutions meet both technical and business requirements.

Requirements

To thrive in this role, you should have:

• 5+ years of experience as a Cloud Solutions Architect, Technical Account Manager, Customer Engineer, or similar roles.
• Hands-on experience with cloud services and AI/ML workloads.
• Proficiency with Infrastructure as Code (IaC) tools such as Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Strong understanding of GPU computing, including ML training, inference workloads, and GPU stacks (CUDA, OpenCL).
• Customer-focused mindset with strong relationship-building skills.
• Ability to explain complex technical concepts to both technical and non-technical audiences.
• Written and spoken proficiency in English.

Nice to have:

• Hands-on experience with HPC/ML orchestration frameworks (Slurm, Kubeflow).
• Familiarity with deep learning frameworks like PyTorch or TensorFlow.
• Experience with ML tools from NVIDIA, AWS, Azure, or Google Cloud.
• Strong project management skills and the ability to prioritize tasks effectively.
• Experience mentoring technical teams and driving team development.
• Expertise in stakeholder negotiation to support problem resolution and collaboration.

Benefits

This position offers:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and development.
• Hybrid working arrangements or fully remote work from any EU country.
• Dynamic and collaborative environment that encourages innovation and initiative.
• Exposure to cutting-edge AI and cloud infrastructure projects.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.

Customer Service Administrator

Permanent – Full Time

Mid Kent

Office Based – Mon-Fri

We are seeking a confident and proactive Customer Service Administrator to join our client on a full-time basis . In this role, you will manage your own customer  account and handle first-line customer enquiries , while performing sales administration tasks and ensuring consistently high service standards.

The ideal candidate will have experience within the manufacturing sector , be analytical , and skilled at extracting and interpreting data to support decision-making and improve customer experience.

Key Responsibilities:

• Resolve customer queries and complaints via phone and email, ensuring timely and effective outcomes.
li>Manage national account operations, ensuring orders are processed accurately and in line with internal KPIs and SLAs.
• Maintain accurate customer and order records through daily use of CRM systems, order portals, and other internal platforms.
• Collaborate with Key Account Managers to identify, escalate, and resolve service issues promptly.
• Monitor workloads and performance metrics to consistently meet daily targets and SLAs.
• Provide actionable feedback to improve customer experience and optimise internal processes

About You:

We are looking for a candidate who demonstrates:

• Proven experience in customer service, ideally within B2B or sales operations.
• Strong analytical and problem-solving skills, with the ability to manage multiple priorities.
• Proficiency in CRMs (HubSpot essential, Salesforce or Zendesk a plus) and Excel.
• Exceptional communication skills, both written and verbal, with a confident phone manner.
• Attention to detail, self-motivation, and the ability to perform in a fast-paced environment.
• A customer-focused mindset and the ability to champion customer needs internally.

What’s on offer for you:

< i>A collaborative and inspiring team culture.
• Career growth opportunities.
• Employee discounts including wellness benefits.

This is a great opportunity to join a growing company that values its team.

Enjoy 23 days holiday plus all bank holidays, along with a generous staff discount on our full product range.

This role is being handled by Nicole Howe , Recruitment Consultant of Business Support for Pearson Whiffin Recruitment .

Not quite the role you are looking for?

Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.

Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment.

By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!

We have an excellent opportunity for a full-time Customer Care Advisor to join the team of an award-winning independent home interior brands based in Bracknell, Berkshire. 

About the role
To provide customers with the best experience possible, as Customer Care Advisor you will:

• Manage any customer concerns
• Answer customer questions
• Provide information about products and services
• Be an ambassador for the brand
• Help handle customer interactions
• Respond to phone calls and email requests
• Maintain records

Key responsibilities:

• Respond to customer queries, providing a premium first impression and professional service
• Manage inbound telephone enquires as well as responding to customer emails and live chats
• Handle customer complaints, provide appropriate solutions and alternatives within agreed timescales
• Identify and assess the customers’ needs and follow the correct processes to achieve a resolution within the company’s SLAs

About the hours and rewards
The role of customer care Advisor is a full-time position, working Monday - Friday 9am-5.30pm in the office with one flexible day from home, and you will receive:

• A base rate salary of £26,000 per annum
• 20 days holiday plus bank holidays
• Company discount
• Office engagement events
• In-house training and development
• Workplace pension
• Free on-site parking

About you
To be successful for the role of Customer Care Advisor, you will have the following skills and attributes:

• Proven experience of dealing with complex customer queries
• Be able to demonstrate how well you work under pressure and adapt to changing requirements.
• Excellent communication skills both written and verbal
• Strong Microsoft Office skills with demonstrable ability to use Word, Outlook and Excel
• Confidence making telephone calls and a great telephone manner
• Ability to put customers at ease and build rapport and credibility with them
• Exceptional customer relationship management skills
• Excellent time management skills
• Demonstrable organisational skills

How to Apply
Please note that eRecruitSmart is advertising the role of Customer Care Advisor on behalf of the Hiring Company and your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to.  Please only apply if you consent to these terms.

You must reside in and have eligibility to work in the UK.  Please note, only suitable applicants will be contacted.  If your address and contact details are not on your CV, you will not be considered.

We look forward to hearing from you!

Location: Hybrid (office-based training in Ringwood, Hampshire)
Salary: 25,584 OTE (12.30 p/h) | Out of Hours: 14.55 p/h
Hours: 40 per week | Full-time | Shift patterns available

TeamJobs are recruiting enthusiastic and motivated Customer Care Coordinators to join a friendly and supportive customer service team. This is an inbound contact centre role where you will handle customer enquiries, process new orders, and deliver an excellent customer experience every time.

Alongside supporting customers, you will also have the opportunity to upsell and cross-sell popular retail products, making this a rewarding role for those who enjoy both customer care and sales.

• Handle customer enquiries via phone, email, and live chat

• Process new orders quickly and accurately

• Provide first-time resolution for delivery, warranty, and service queries

• Upsell and cross-sell to maximise sales opportunities

• Keep customer records updated in CRM systems

• Work as part of a dynamic, target-driven team

• Excellent communication skills (verbal & written)

• Confident and professional telephone manner

• Ability to build rapport with customers

• Strong problem-solving skills and attention to detail

• Comfortable using IT systems and CRM tools

• Positive, proactive, and reliable approach

• 8:00 - 16:30

• 9:00 - 17:30

• 9:30 - 18:00

• 10:30 - 19:00

• 11:30 - 20:00

• 13:30 - 22:00

• 22:00 - 08:00 (Out of Hours)

Customer Service Hours: Mon-Fri 8am-8pm, Sat-Sun 9am-1pm
Order Line: 24-hour coverage

• Hybrid working after training

• Discounted travel passes

• Pension scheme

• Corporate gym membership

• Eye test vouchers & discounts

• Charity involvement & fundraising events

• Career development & apprenticeship opportunities

• Recognition & reward schemes

• Free parking, free fruit & cycle-to-work scheme

• 500 refer-a-friend bonus

Apply today with TeamJobs to start your career as a Customer Care Coordinator !

INDCP

Job Title: Customer Care Coordinator

Location: Bolton BL4 0AN

Salary: 30,000 - 35,000 per annum

Job Type: Full time, Permanent

Working Hours: 38 hours per week, Mon to Thurs 07:30 to 16:00 and Fri 07:30 to 12:50

About The Company:

Based in Farnworth, Bolton, Backer Heatrod are the leading manufacturer of heating elements and associated process heating equipment that's required in domestic and industrial applications.

About the Role:

We are looking for our next customer service superstar. Ideally with experience in a manufacturing environment we are recruiting an enthusiastic, customer driven, friendly individual who is willing to take on the challenge of supporting the business with the delivery of a new ERP system, reviewing and revising our current processes to improve efficiencies and building excellent relationships with our customers both internal and external. This is a great opportunity to join a really supportive team and add value to our business.

The purpose of the role is to provide exceptional customer service and support to customers, distributors, and internal teams within a manufacturing environment. The main point of contact for customer enquiries, order processing, and after-sales support, ensuring customer satisfaction and efficient resolution of issues using our current CRM and other operating systems.

Key Responsibilities:

• Respond promptly and professionally to customer enquiries via phone, email, and online platforms
• Process customer orders, returns, and exchanges accurately using the company's ERP/CRM systems
• Champion the use of the CRM in order to generate accurate data to steer the marketing strategy
• Liaise with production, supply chain, and quality teams to ensure timely delivery and resolution of customer issues
• Provide product information, basic technical support, and guidance to customers.
• Handle complaints, identify root causes, and coordinate solutions to ensure customer satisfaction
• Maintain accurate records of customer interactions, transactions, and feedback via the relevant platforms
• Support the sales team with quotations, lead follow-up, and customer account management
• Working closely with planning monitor order status and proactively communicate timely updates or delays to customers
• Participate in continuous improvement initiatives to enhance customer service processes

About you:

Key Skills & Experience:

• Previous experience in a customer service or sales support role is essential, ideally within manufacturing or industrial sectors.
• Strong communication and interpersonal skills
• Proficient in Microsoft Office and experience with ERP/CRM systems (e.g., SAP, Oracle, Salesforce)
• Ability to multitask, prioritise, and work under pressure
• Problem-solving skills and a proactive approach to customer issues
• Attention to detail and high level of accuracy
• Team player with a positive attitude

Qualifications:

• GCSEs/A-Levels or equivalent; further education or relevant certifications are a plus.
• Additional language skills are advantageous.

What we can offer you:

• 25 days holiday plus bank holidays
• Cash Health Plan and EAP
• Cycle to work scheme
• Full training and support
• Opportunities for career progression
• Friendly and inclusive working environment
• Company pension scheme
• On-site parking

No agencies.

Please click the APPLY button to send your CV and Cover Letter for this role.

Candidates with the experience or relevant job titles of; Customer Services Executive, Customer Service Representative, Manufacturing Customer Support, Industrial Client Service Executive, Customer Service Coordinator, Customer Care Assistant, Office Administrator, Team Administrator, Client Services Executive, Customer Service Advisor, Sales Support Administrator, Manufacturing Sales Support Assistant may also be considered for this role

Caralex Recruitment Limited have been asked to recruit a Property Customer Care Coordinator for a leading property company based in Bournemouth.

The role will entail taking inbound calls from customers wanting to report issues with their property, logging these calls onto their database system, handling escalation, appointing relevant tradesman to visit properties to rectify the faults as appropriate and then closing out the defects to a satisfactory conclusion. 

You will ideally have customer service experience, preferably within the property industry. 

Job Title: Sales and Service coordinator

Location: Sutton Coldfield

Contract Details: Temp-to-Perm (3-month temp contract, subject to performance evaluation)

Salary: 13.00ph

Monday - Friday - shifts between the hours of 8:00am-20:00pm

Multiple roles available!

About Our Client:
A leader in plan services, expand their team to cater to the growing demand for newly launched plans. Essential role in providing compassionate and informative support to our customers.

Responsibilities:

• Handle inbound enquiries and sales from prospective customers interested in our plan services.
• Follow up on email leads and make outbound calls to warm prospects.
• Operate within FCA regulatory guidelines, ensuring compliance without hard-selling.
• Engage in confident and informative conversations to make the purchasing process simple, easy, and stress-free.
• Participate in a rigorous QA process with monitored calls and feedback.
• Excellent customer service skills

Essential (Knowledge, skills, qualifications, experience):

• Previous contact centre experience, both inbound and outbound.
• Strong communication skills with the ability to build trust and rapport with customers.
• Comfortable working in a performance-monitored environment.
• Ability to handle sensitive conversations with empathy and professionalism.

Desirable (Knowledge, skills, qualifications, experience):

• Background in regulated environments such as banking or insurance.
• Experience in sales or customer service roles that require adherence to compliance standards.

Technologies:

• Familiarity with CRM systems and communication tools.
• Proficient in Microsoft Office Suite and related software.

Benefits & Perks:

• Comprehensive training and development programme
• Opportunity for permanent employment after the initial contract
• Supportive team environment
• Boost Benefits with Agency - cashback options

How to apply:
If you are passionate about customer service and want to make a difference in people's lives, we invite you to apply! Please send your CV and a cover letter detailing your relevant experience . Interviews will be conducted on-site during the week of 6th October, with a go-live date set for 20th October 2025. We look forward to welcoming you to our team!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Care Manager –  Insurance

Based - Warwick, Warwickshire with 2 day hybrid option

£27,000 plus excellent benefits

Are you passionate about delivering exceptional customer experiences while keeping quality and compliance at the heart of everything you do?

We’re recruiting for a Customer Care Manager on behalf of a market-leading insurance provider to the UK automotive sector. This is your chance to join a company that works with some of the country’s most prestigious car dealer groups, where your expertise will make a real impact.

What’s on offer for the Customer Care Manager:

• Full training and development within a supportive, collaborative team
• Private healthcare, life insurance & critical illness cover
• Employee Assistance Programme, staff discounts, social events & more
• Casual dress code and modern Warwick offices with free parking
• Excellent transport links — close to A46, Warwick town centre, and walking distance from Warwick Parkway Station
• Hybrid working (2 days from home per week)
• Monday to Friday, 8:30am–5:00pm (37.5 hours per week)
• Full training and development within a supportive, collaborative team

Why you’ll love this role:

• A pivotal position where you’ll own the complaints process from start to finish and ensure customer outcomes.
• A fast-paced, supportive environment with direct exposure to senior stakeholders, clients, and insurers.
• A company that’s passionate about innovation and reputation – you’ll be helping shape their customer experience journey.

What you’ll be doing:

• Managing complaints, carrying out root cause analysis and spotting improvements.
• Acting as the regulatory safeguard, ensuring FCA compliance, TCF and Consumer Duty standards are met.
• Producing KPI reports, maintaining registers, and presenting insight to leadership.
• Building strong relationships with clients, internal teams, and external partners.

What we’re looking for

• Strong background in customer service operations, ideally in insurance/financial services
• Solid knowledge of compliance coupled with experience of handling and investigating complaints
• Experience of writing final resolution letters
• Excellent communicator – able to influence, present and build trust quickly
• Analytical, detail-driven, and proactive

If you’re ready to take the next step in your career and make a real difference in customer care, we want to hear from you!

Role: Customer Care Specialist

Location: Liverpool City Centre on a Hybrid working basis

Working Hours: Monday to Friday 9:00am to 5:30pm, 37.5 hours a week

Salary: Up to 28,459 plus the potential to earn a performance based bonus

What you will be doing:

• Supporting customers experiencing financial difficulties and/or vulnerability providing good customer outcomes meeting both customer and business needs
• Providing great customer service (using models including TEXAS and IDEA) with the aim of a one call resolution
• Assisting customers/businesses with debts owed - ensuring these are recovered meeting both the customer and business needs.
• Responding to queries from clients and agents received by phone, email or letter in a courteous and helpful manner and ensuring that all information required is obtained and communicated.
• Investigating cases where necessary and root cause analysis to improve processes going forward.
• Collaboration with other departments for successful business and customer outcomes
• Effectively communicating with third parties regarding mutual clients, maintaining the professional relationship
• Maintaining accurate records of any correspondence received from the client regarding payment or payment plans.
• Other duties where applicable

What we're looking for

• Credit Control department experience within the Insurance Industry (preferred but not essential)
• Experience supporting vulnerable customers and customers experiencing financial difficulties via telephone.
• Taking ownership - ensuring all tasks/duties are completed in full.
• Good organisational skills and ability to prioritise own workload effectively.
• Pro-active thinker, able to solve problems independently as they arise.
• Ability to investigate cases and implement corrective actions as required.
• Computer literate with strong Microsoft Excel skills
• Ability to communicate well at all levels both verbally and in writing.

Grow with Acorn

At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024.

We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:

• We run through walls for our customers and each other
• We challenge the status quo
• We succeed when we help those around us succeed
• We decide quickly when the smart thing to do is use our judgement

Benefits:

• 35 days' holiday (including bank holidays) with additional buy/sell options
• 24/7 mental health support & free counselling available
• Grow with us: Through career fairs, leadership programs, and learning on the go!
• Flexible benefits, including early access to salary via our internal platform
• Hybrid working options to support work-life balance and individual needs
• Recognition awards, social events & more

Our Commitment to our colleagues:

These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:

• Mindful Employer - championing mental health and wellbeing
• Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities
• Menopause Friendly accredited - supporting every stage of life
• Armed Forces Covenant signatory - honouring those who serve
• Great Places to Work 2024/25 - fostering an engaging and positive workplace culture
• Best Place to Work for Development - proud to be investing in people's future
• Best Place to Work for Women - breaking down barriers to women's career progression

If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn.

Please click the 'APPLY' button to submit your CV for this role.

Candidates with experience or relevant job titles of; Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative will all be considered.