99 Data Centre Technician jobs in the United Kingdom

**Job Description**
Oracle is a global leader in cloud technology, providing cutting-edge solutions to help businesses transform and innovate. Our Oracle Cloud Infrastructure (OCI) team is dedicated to building secure, scalable, and highly performant cloud services.
This is a great opportunity for a Datacentre Technician to progress in their career in the hyperscale cloud context.
**Preferred Skills:**
+ Required Data Center experience:
+ Basic knowledge of data centre design, including electrical and cooling plant & operation
+ Basic knowledge of airflow management (hot aisle, cold aisle, containment etc.)
+ Rack, stack equipment including commissioning of new racks
+ Strong structured cabling skills on fibre & copper (e.g. looming, term & test)
+ Required systems & hardware expertise:
+ Systems administration (Linux and/or Windows Servers)
+ Hardware repair, diagnosis & break / fix
+ IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
+ Base Operating System Installs and configuration
+ Installing testing and cleaning single mode Fiber
+ AOC cabling with uniformed velcro - understanding bend radius and service loops.
**Responsibilities**
**Responsibilities** :
Working on 24/7 shift basis, act HW as support expert liaison to other technical teams & non-technical teams (e.g.: networking, compute, compliance, business operations)
+ Understand internal customer problem and provide technical solution in timely manner
+ Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware
+ System board level repair and fault diagnosis to SLAs
+ Planning and commissioning new rack positions
+ Involvement with the design and commissioning of new whitespaces
+ Structured cabling installation is a significant part of this position
+ Keep up with the latest technologies and apply them appropriately
+ Adherence to defined Health & Safety processes at all times
+ Working as part of a multi-disciplinary team without friction
+ Opportunities to trave to assist with new build installation
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Job Description**
Oracle is a global leader in cloud technology, providing cutting-edge solutions to help businesses transform and innovate. Our Oracle Cloud Infrastructure (OCI) team is dedicated to building secure, scalable, and highly performant cloud services.
This is a great opportunity for a Datacentre Technician to progress in their career in the hyperscale cloud context.
**Preferred Skills:**
+ Required Data Center experience:
+ Basic knowledge of data centre design, including electrical and cooling plant & operation
+ Basic knowledge of airflow management (hot aisle, cold aisle, containment etc.)
+ Rack, stack equipment including commissioning of new racks
+ Strong structured cabling skills on fibre & copper (e.g. looming, term & test)
+ Required systems & hardware expertise:
+ Systems administration (Linux and/or Windows Servers)
+ Hardware repair, diagnosis & break / fix
+ IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
+ Base Operating System Installs and configuration
+ Installing testing and cleaning single mode Fiber
+ AOC cabling with uniformed velcro - understanding bend radius and service loops.
**Responsibilities**
**Responsibilities** :
Working on 24/7 shift basis, act HW as support expert liaison to other technical teams & non-technical teams (e.g.: networking, compute, compliance, business operations)
+ Understand internal customer problem and provide technical solution in timely manner
+ Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware
+ System board level repair and fault diagnosis to SLAs
+ Planning and commissioning new rack positions
+ Involvement with the design and commissioning of new whitespaces
+ Structured cabling installation is a significant part of this position
+ Keep up with the latest technologies and apply them appropriately
+ Adherence to defined Health & Safety processes at all times
+ Working as part of a multi-disciplinary team without friction
+ Opportunities to trave to assist with new build installation
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Data Centre Technician
Job ID

Posted
26-Sep-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Engineering/Maintenance
Location(s)
Basildon - England - United Kingdom of Great Britain and Northern Ireland
**OCC and Maintenance Engineer**
+ Provides 7x24 onsite support and respond to operational emergencies.
+ Perform routine equipment maintenance and repair of site MEP services.
+ Provide supervision of third-party installation, maintenance and repair contractors.
+ Perform facilities site rounds and scheduled inspections and testing.
+ OCC Engineer responsibilities shall include but not be limited to the following duties;
+ Provide first response for operating anomalies, operation and monitoring of the site MEP plant to ensure uninterrupted operation on a 24/7/365 basis (SCADA etc.).
+ Resilience management to ensure that adequate resilience is maintained during maintenance activities.
+ Familiar with the operation of all site MEP plant down to PLC menu access level and the changing of settings and parameters with a laptop if necessary, as directed by the data center facilities management team.
+ Familiar with the operation and safety procedures related to high pressure compressed air systems (35 bar).
+ Perform reconfiguration of plant standard operating arrangement as directed by the data center facilities management team.
+ Perform daily and weekly plant rounds, checks, recording and correlation of data as requested by the data center facilities management team.
+ Perform periodic testing of alarm and reporting systems, statutory test and checks and other tests, inspections or reporting as requested by the data center facilities management team.
+ Generate and close out defect work dockets and update the PEMAC data.
+ Supervision of third-party contractors and visitors to site.
+ Ensure customer safe systems of work and ISO procedures are adhered to at all times by staff and visitors.
+ Respond to all accidents, injuries and incidents.
+ Carry out investigation and diagnosis of faults and breakdowns as directed by the Customer Data Center Facilities Management Team.
+ Electrical installation and modification in accordance with current regulations (BS th edition).
+ Construction, modification, and commissioning of control panels.
+ Carry out ad hoc daily power works installs as requested by DCO/DCE on a daily basis.
+ Inspection, verification, testing and certification of electrical systems in accordance with BS7671 and customer ongoing rolling program as directed by the Customer Data Center Facilities Management Team.
+ Carry out minor repairs where feasible to do so, as opposed to passing over to the day maintenance team. Filters, strainers, lamp replacement etc.
+ Complete project and/or upgrade work as agreed with the Customer Data Center Facilities Management Team.
+ Participate in commissioning of systems and plant measuring and setting flow rates, configuring controllers, debugging logic programs etc.
+ Continuously check and validate site record drawings and documentation for clarity, condition and request replacements where required. Mark-up/advise any discrepancies/alterations to the Customer Data Centre facilities Management Team. Once updated information/drawings are provided, ensure that new records & drawings are in place and old versions removed.
+ Issue and management of all CBRE and CBRE subcontractor permits.
+ Participation as required in the ISO 9001, ISO 14001, ISO 50001 and ISO 45001 certification process and audits, and the correlation of data as required for internal/external audit purposes and internal reporting.
+ Participation in the correlation/compilation of data as required and other tasks in relation to our annual audits (SOC 2, ISO's etc.).
+ Fire systems management
+ Emergency lighting maintenance and testing.
+ Research in relation to replacement parts and procurement as directed by the Customer Data Center Facilities Management Team.
+ Provide input to the site maintenance plan in relation to suggested changes/anomalies.
+ Monitor all EU & APAC critical office facilities (MER), and provide intervention as directed by the member of the Customer Data Center Facilities Management Team responsible for the operation of these sites. Works or remediations in EU & APAC critical office facilities are not in the scope of services under this SOW.
+ Snow clearance/gritting using on site equipment.
+ Fuel delivery management.
+ Critical stores management and inventory.
+ First aid equipment management and ordering.
+ Hazardous waste management and disposal using licensed third parties as required.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**Job Description**
**This is a shift role, rotating weekly from early (7am-3pm) to late (3pm-11pm), based in Docklands.**
Oracle is a global leader in cloud technology, providing cutting-edge solutions to help businesses transform and innovate. Our Oracle Cloud Infrastructure (OCI) team is dedicated to building secure, scalable, and highly performant cloud services.
This is a great opportunity for a Datacentre Technician to progress in their career in the hyperscale cloud context.
**Preferred Skills:**
+ Required Data Center experience:
+ Basic knowledge of data center design, including electrical and cooling plant & operation thereof
+ Basic knowledge of airflow management (hot aisle, cold aisle, containment etc.)
+ Rack, stack equipment including commissioning of new racks
+ Strong structured cabling skills on fibre & copper (e.g. looming, term & test)
+ Required systems & hardware expertise:
+ Systems administration (Linux and/or Windows Servers)
+ Hardware repair, diagnosis & break / fix
+ Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
+ IT Hardware Concepts (RAID, SAN, x86 architecture, SCSI, FC, ethernet, iLO)
+ Base Operating System Installs and configuration
+ Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc
#LI-DNI
**Responsibilities**
**Responsibilities** :
Working on 24/7 shift basis, act HW as support expert liaison to other technical teams & non-technical teams (e.g.: networking, compute, compliance, business operations)
+ Understand internal customer problem and provide technical solution in timely manner
+ Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware
+ System board level repair and fault diagnosis to SLAs
+ Planning and commissioning new rack positions
+ Involvement with the design and commissioning of new whitespaces
+ Structured cabling installation is a significant part of this position
+ Keep up with the latest technologies and apply them appropriately
+ Adherence to defined Health & Safety processes at all times
+ Working as part of a multi-disciplinary team without friction
+ Additional on premise work at customer locations may be required
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Job Description**
+ You will join an onsite team providing 24x7 support with a mixture of onsite rota and oncall
+ Candidate will have previous datacentre Experience in large scale datacentres
+ Long line cabling experience (up to 50 meters) is essential for this role to support multiple rack deployments with cabling expected to be at a world class standard
+ Responsible for effective delivery of technical support, rack installations and project work
+ The break fix activities technicians are responsible for include, but not limited to, CPU/memory/Motherboard/HDD replacements, cable replacements, network issue diagnosis and problem diagnosis
+ Work on problem escalations with relevant teams to resolution
+ Assist with decommissions and destruction events
+ Prioritising tickets in the queue is crucial in conjunction with understanding Business Objectives
+ Technician will perform activities in accordance with internal polices and service level agreements
+ Involvement in multiple projects across numerous lines of business
Responsibilities
+ **Installation and Configuration:**
+ Plan for new rack deliveries in cooperation with 3 rd party team
+ Install and configure servers racks, switches, and other hardware.
+ Rack installations performed under strict SLA's to ensure swift handover to the business
+ Involvement with the design & commissioning of new whitespaces
+ **Long-Line Cabling:**
+ Install, maintain, and troubleshoot long-line cabling for new rack installs to a high standard, ensuring clean, organized, and efficient cable management.
+ Ensure that all cabling follows strict OCI standards
+ Perform cable testing to help troubleshoot connectivity issues
+ **System Maintenance:**
+ Break/fix activities on all server hardware including CPU, System Boards, HDDs. Conduct routine hardware and software checks to ensure optimal operation of systems and equipment.
+ Monitor and respond to the issue ticketing system, addressing issues as they arise and according to SLA's and business requirements.
+ **Project Work**
+ Assist with and/or own the planning and delivery of Ad-Hoc projects when required
+ Work with inventory teams to ensure materials available for project work when required
+ **Troubleshooting and Repairs:**
+ Diagnose and resolve hardware and network issues.
+ Perform preventative maintenance when required according to project-based tickets
+ **Monitoring**
+ Monitor the ticketing queue and ensure prioritisation according to severity and corresponding SLA's
+ Keep open tickets updated and work with relevant stakeholders to ensure effective workflow
+ **Collaboration and Support**
+ Work with other teams (network engineers, system administrators, etc.) to troubleshoot and resolve issues.
+ Provide support to on-site teams or remote personnel when required.
+ **Site Cover**
+ **A rota system for onsite coverage 16 x 7 (subject to change)**
+ **On Call cover required to respond to high severity calls outside of these hours**
+ **UK Passport required for access to certain area's**
**Responsibilities**
Perform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define, coordinate vendor purchase needs. Responsible for support documentation as well.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Job Description**
+ You will join an onsite team providing 24x7 support with a mixture of onsite rota and oncall
+ Candidate will have previous datacentre Experience in large scale datacentres
+ Long line cabling experience (up to 50 meters) is essential for this role to support multiple rack deployments with cabling expected to be at a world class standard
+ Responsible for effective delivery of technical support, rack installations and project work
+ The break fix activities technicians are responsible for include, but not limited to, CPU/memory/Motherboard/HDD replacements, cable replacements, network issue diagnosis and problem diagnosis
+ Work on problem escalations with relevant teams to resolution
+ Assist with decommissions and destruction events
+ Prioritising tickets in the queue is crucial in conjunction with understanding Business Objectives
+ Technician will perform activities in accordance with internal polices and service level agreements
+ Involvement in multiple projects across numerous lines of business
Responsibilities
+ **Installation and Configuration:**
+ Plan for new rack deliveries in cooperation with 3 rd party team
+ Install and configure servers racks, switches, and other hardware.
+ Rack installations performed under strict SLA's to ensure swift handover to the business
+ Involvement with the design & commissioning of new whitespaces
+ **Long-Line Cabling:**
+ Install, maintain, and troubleshoot long-line cabling for new rack installs to a high standard, ensuring clean, organized, and efficient cable management.
+ Ensure that all cabling follows strict OCI standards
+ Perform cable testing to help troubleshoot connectivity issues
+ **System Maintenance:**
+ Break/fix activities on all server hardware including CPU, System Boards, HDDs. Conduct routine hardware and software checks to ensure optimal operation of systems and equipment.
+ Monitor and respond to the issue ticketing system, addressing issues as they arise and according to SLA's and business requirements.
+ **Project Work**
+ Assist with and/or own the planning and delivery of Ad-Hoc projects when required
+ Work with inventory teams to ensure materials available for project work when required
+ **Troubleshooting and Repairs:**
+ Diagnose and resolve hardware and network issues.
+ Perform preventative maintenance when required according to project-based tickets
+ **Monitoring**
+ Monitor the ticketing queue and ensure prioritisation according to severity and corresponding SLA's
+ Keep open tickets updated and work with relevant stakeholders to ensure effective workflow
+ **Collaboration and Support**
+ Work with other teams (network engineers, system administrators, etc.) to troubleshoot and resolve issues.
+ Provide support to on-site teams or remote personnel when required.
+ **Site Cover**
+ **A rota system for onsite coverage 16 x 7 (subject to change)**
+ **On Call cover required to respond to high severity calls outside of these hours**
+ **UK Passport required for access to certain area's**
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, weu2019re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain u2014 and weu2019re looking for talented people who want to help.



Youu2019ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youu2019ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youu2019ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.



A unique opportunity to join AWS as a Data Centre Technician. You will become the primary resolver for your support team, and gain troubleshooting skills on one or more operating systems. You will be able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary. You create and maintain documentation on technologies you support and are able to convey Standard Operation Procedures (SOPs) to junior staff. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.



You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. You act as an escalation point for junior technicians. You understand all aspects of the equipment you support.



Regular work schedule is Monday to Friday, with participation in an on-call rotation and requirement to provide shift coverage during emergencies. This may include responding to after-hours calls, working outside regular business hours, 12-hour shifts, or rotating shifts to ensure operational coverage during critical situations. Travel may be required up to 10% of the time.



Responsibilities:

- Troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLAs)

- Perform root cause analysis of equipment failures

- Ensure all safety procedures are adhered to while performing work

- Respond to off hour emergency calls per on call rotation for any one of the regionu2019s sites

- Fully comply with all physical security procedures and policies.

- Must be commutable to the Thames Valley Region.



Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.



Why AWS?

Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.



Inclusive Team Culture

Here at AWS, itu2019s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.



Mentorship & Career Growth

Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.



Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve in the cloud.





Basic Qualifications

- Data Centres are 24/7 environments. All interested candidates must be willing to work rotating shifts (day/night) as well as weekends. Data Centre Technicians are also required to wear a pager for communication, information, emergency, and on-call situations.

- 3+ year of Computer Hardware experience

- 3+ years of Computer Networking experience



Preferred Qualifications

- Associateu2019s degree or higher in IT-related field applicable certifications or/and equivalent professional or military experience. Networking experience with CCNA and/or Network+ certifications. Experience with CISCO, Juniper and other commodity networking devices

- Previous experience working in a Data Centre environment (racking & stacking gear, cable management, hot & cold aisle containment)

- All candidates must possess a valid driver's license, their own vehicle, and will need to pass a driving record check to operate company vehicles. Travel between sites/locations during the workday may occur



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, weu2019re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain u2014 and weu2019re looking for talented people who want to help.



Youu2019ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youu2019ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youu2019ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.



A unique opportunity to join AWS as a Data Centre Technician. You will become the primary resolver for your support team, and gain troubleshooting skills on one or more operating systems. You will be able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary. You create and maintain documentation on technologies you support and are able to convey Standard Operation Procedures (SOPs) to junior staff. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.



You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. You act as an escalation point for junior technicians. You understand all aspects of the equipment you support.



Regular work schedule is Monday to Friday, with participation in an on-call rotation and requirement to provide shift coverage during emergencies. This may include responding to after-hours calls, working outside regular business hours, 12-hour shifts, or rotating shifts to ensure operational coverage during critical situations. Travel may be required up to 10% of the time.



Responsibilities:

- Troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLAs)

- Perform root cause analysis of equipment failures

- Ensure all safety procedures are adhered to while performing work

- Respond to off hour emergency calls per on call rotation for any one of the regionu2019s sites

- Fully comply with all physical security procedures and policies.

- Must be commutable to the Thames Valley Region.



Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.



Why AWS?

Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.



Inclusive Team Culture

Here at AWS, itu2019s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.



Mentorship & Career Growth

Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.



Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve in the cloud.





Basic Qualifications

- Data Centres are 24/7 environments. All interested candidates must be willing to work rotating shifts (day/night) as well as weekends. Data Centre Technicians are also required to wear a pager for communication, information, emergency, and on-call situations.

- 3+ year of Computer Hardware experience

- 3+ years of Computer Networking experience



Preferred Qualifications

- Associateu2019s degree or higher in IT-related field applicable certifications or/and equivalent professional or military experience. Networking experience with CCNA and/or Network+ certifications. Experience with CISCO, Juniper and other commodity networking devices

- Previous experience working in a Data Centre environment (racking & stacking gear, cable management, hot & cold aisle containment)

- All candidates must possess a valid driver's license, their own vehicle, and will need to pass a driving record check to operate company vehicles. Travel between sites/locations during the workday may occur



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, weu2019re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain u2014 and weu2019re looking for talented people who want to help.



Youu2019ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youu2019ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youu2019ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.



A unique opportunity to join AWS as a Data Centre Technician. You will become the primary resolver for your support team, and gain troubleshooting skills on one or more operating systems. You will be able to troubleshoot and solve all but the most complex infrastructure issues. Issues are escalated to the appropriate resolver groups when necessary. You create and maintain documentation on technologies you support and are able to convey Standard Operation Procedures (SOPs) to junior staff. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.



You are able to execute small projects on your own and work with your manager in planning and executing larger local projects. You act as an escalation point for junior technicians. You understand all aspects of the equipment you support.



Regular work schedule is Monday to Friday, with participation in an on-call rotation and requirement to provide shift coverage during emergencies. This may include responding to after-hours calls, working outside regular business hours, 12-hour shifts, or rotating shifts to ensure operational coverage during critical situations. Travel may be required up to 10% of the time.



Responsibilities:

- Troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLAs)

- Perform root cause analysis of equipment failures

- Ensure all safety procedures are adhered to while performing work

- Respond to off hour emergency calls per on call rotation for any one of the regionu2019s sites

- Fully comply with all physical security procedures and policies.

- Must be commutable to the Thames Valley Region.



Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnu2019t followed a traditional path, or includes alternative experiences, donu2019t let it stop you from applying.



Why AWS?

Amazon Web Services (AWS) is the worldu2019s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating u2014 thatu2019s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.



Inclusive Team Culture

Here at AWS, itu2019s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.



Mentorship & Career Growth

Weu2019re continuously raising our performance bar as we strive to become Earthu2019s Best Employer. Thatu2019s why youu2019ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.



Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, thereu2019s nothing we canu2019t achieve in the cloud.





Basic Qualifications

- Data Centres are 24/7 environments. All interested candidates must be willing to work rotating shifts (day/night) as well as weekends. Data Centre Technicians are also required to wear a pager for communication, information, emergency, and on-call situations.

- 3+ year of Computer Hardware experience

- 3+ years of Computer Networking experience



Preferred Qualifications

- Associateu2019s degree or higher in IT-related field applicable certifications or/and equivalent professional or military experience. Networking experience with CCNA and/or Network+ certifications. Experience with CISCO, Juniper and other commodity networking devices

- Previous experience working in a Data Centre environment (racking & stacking gear, cable management, hot & cold aisle containment)

- All candidates must possess a valid driver's license, their own vehicle, and will need to pass a driving record check to operate company vehicles. Travel between sites/locations during the workday may occur



Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.



Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.



Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region youu2019re applying in isnu2019t listed, please contact your Recruiting Partner.