118 Delivery Director jobs in the United Kingdom

Project Director - Construction

Location: Derbyshire (with UK travel)

A fast-growing, award-winning UK business is looking for an experienced Project Director to lead multiple construction projects (interiors/retrofit/fit-out) of varying values from concept to completion, as well as the wider Project Management department. This is a fantastic opportunity to join a company that’s making a genuine impact in the built environment, delivering crucial compliance, safety, and quality for clients nationwide.

About the Role

You’ll be responsible for the oversight and full delivery of a portfolio of projects across your project management team, ensuring projects are completed on time, within budget, and to the highest quality standards. You’ll take the lead in client relationships, manage direct labour and subcontractors, and oversee all aspects of safety, compliance, and process adherence. You will work closely with the Pre-Construction and Client Relationships teams to take projects seamlessly from inception to delivery and handover.

Key Responsibilities

• Deliver projects to agreed timelines, budgets, and quality standards.
• Manage valuations, forecasting, purchasing decisions, and cost control.
• Build and maintain excellent client relationships, resolving issues promptly.
• Lead and develop a high-performing team of Project Managers.
• Oversee quality control, audits, and certification.
• Ensure compliance with statutory regulations and internal processes.
• Manage suppliers, subcontractors, and procurement effectively.
• Promote and oversee the enforcement of health and safety standards on sites.

What You’ll Bring

• 5+ years’ experience in construction project management, ideally within main contracting or interiors/fit-out/retrofit/building fabric FM etc.
• Proven track record of delivering multiple projects on time and on budget.
• Excellent planning, budgeting, and prioritisation skills.
• Strong leadership skills and the ability to manage teams and suppliers effectively.
• First-class communication and client-facing abilities.
• Relevant industry qualifications (BM Trada desirable).

Why Join?

• Competitive salary with bonus potential up to 50% of base.
• Unlimited holiday allowance.
• Private medical cover and pension scheme.
• Ongoing professional development, training, and mentoring.
• Supportive, collaborative work culture with regular team events.
• Cycle to work scheme and family-friendly policies.

If you’re ready to take the lead on exciting projects and make a lasting impact, we’d love to hear from you.

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.

Position Overview:

The Role is crucial in the operational execution and continuous improvement of our EMEA service delivery functions. The Director will lead a significant portion of our geographically dispersed service delivery teams, ensuring the consistent, high-quality, and efficient delivery of IT services to our diverse client base. This individual will be instrumental in driving customer experience excellence, optimizing delivery processes through automation, managing the region’s P&L, ensuring client payments are made in time, and supporting the strategic objectives of the global service organization.

Key Responsibilities:

Operational Leadership & Execution:

• Lead a team of Service Delivery Managers (SDM) assigned to the region and provide them guidance and support to grow their business.
• Manage a large, multi-country client service delivery portfolio, ensuring operational excellence, adherence to SLAs, and timely project completion.
• Implement and enforce established operational processes, methodologies (e.g., ITIL, Agile, DevOps), and best practices to optimize efficiency and effectiveness within their assigned regions/service lines.
• Drive the successful delivery of various IT services, including break-fix services, dispatch services, managed services, cloud services, project management, application development and maintenance, infrastructure services, cybersecurity, and digital transformation initiatives.
• Monitor key performance indicators (KPIs) and metrics, proactively identify areas for improvement, and implement corrective actions to enhance service delivery performance.
• Oversee resource allocation, project scope, and issue resolution within their operational domain.
• Apply the Kaizen methodology and become an advocate and evangelist of XLA.
• Work closely with project management, engagement management, and implementation teams to ensure seamless service onboarding and delivery.

Customer Experience Excellence & Innovation:

• Build and maintain strong relationships with key EMEA clients, acting as a senior escalation point for critical issues and ensuring high levels of client satisfaction.
• Act as a strong advocate for customers, representing the voice of the client internally and influencing stakeholders to resolve issues and deliver value.
• Support the identification of opportunities to expand service offerings and deepen client relationships, focusing on delivering customer experience excellence at every touchpoint.
• Champion the adoption of automation technologies and innovative delivery models to enhance service quality, accelerate delivery, and create a seamless customer journey.

Financial Management Support:

• Manage the P&L for EMEA, and contribute to budgeting, forecasting, cost control, and revenue optimization efforts.
• Identify and implement cost efficiencies without compromising service quality or the pursuit of customer experience excellence.
• Conduct a real-life financial analysis of all activity to ensure costs allow EMEA to meet its margin targets.

Team Leadership & Development:

• Directly manage and mentor a team of service delivery managers and professionals, fostering a high-performance culture.
• Lead by example, promoting collaboration, accountability, and continuous professional development within the team.
• Make sure EMEA is ready to ramp up operations and support additional clients within the geography.
• Support talent acquisition, retention, and succession planning efforts for critical roles within their teams.
• Ensure teams are adequately trained on new product enhancements and processes, including automation tools and digital transformation methodologies, to effectively support customers.

Strategic Contribution & Succession Planning:

• Provide strategic input and recommendations to the SVP regarding service delivery strategy, operational improvements, and customer experience initiatives within EMEA.
• Demonstrate strong leadership and strategic thinking to actively prepare the region for business growth.
• Stay up-to-date with EMEA market conditions, industry best practices, and new enhancements, particularly in digital transformation and automation, applying this knowledge to influence philosophies and processes.

Qualifications, Skills, Competencies & Professional Experience :

• Bachelor’s degree in Business Administration, Service Delivery or a related field. Master's degree1 (MBA) highly preferred.
• Absolute mastery of English and superb presentation skills.
• Minimum of 15+ years of progressive experience in IT services, with at least 7+ years in a leadership role overseeing significant service delivery operations within a global IT services company.
• Proven experience managing large-scale service delivery across multiple countries and diverse client segments.
• Strong operational expertise in various IT service domains (e.g., Managed Services, Cloud, Applications, Infrastructure, Cybersecurity), with a keen understanding of their role in digital transformation.
• Solid understanding of industry best practices and frameworks (e.g., ITIL, Agile, DevOps), and experience leveraging automation to enhance these processes.
• Excellent leadership and people management skills, with a proven ability to lead, mentor, and develop high-performing teams focused on customer experience excellence.

Why AVASO Technology?

• Join a dynamic and innovative team with a global presence.
• Opportunities for career growth and continuous learning.
• Competitive salary and benefits package.
• Work with cutting-edge technologies to shape the future of IT solutions.

AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement

AVASO Technology Solutions (referred as “AVASO”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. AVASO is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.

Description

Our client, a highly respected Tier 1 contractor and leading specialist in rail infrastructure, particularly electrification, is seeking an experienced Rail Delivery Director to oversee strategic project delivery with clients across Scotland.

With a well-established pipeline of work and continued growth in the region, this is an exciting opportunity to play a key role in major rail projects, contributing to the future of rail in Scotland.

The successful candidate will be responsible for the end-to-end leadership of regional project delivery, ensuring outcomes that are safe, efficient, and commercially robust. Reporting directly to the Regional Managing Director, this role is critical in aligning regional execution with national business objectives.

Key Responsibilities

• Lead and implement regional strategies aligned to company-wide rail delivery goals.
• Oversee complex multi-disciplinary rail and infrastructure projects across Scotland.
• Ensure on-time, in-budget, and high-quality delivery of projects, maintaining full compliance with client, regulatory and safety standards.
• Foster strong client relationships and represent the company at regional forums and industry events.
• Manage project teams and provide coaching and development for operational excellence.
• Support business development by identifying regional growth opportunities and nurturing partnerships.
• Monitor financial and operational performance, driving continuous improvement.

Key Skills & Experience

• Proven experience delivering major Rail projects at director level.
• Demonstrated leadership of multidisciplinary infrastructure programmes.
• Excellent financial acumen with budget oversight and commercial awareness.
• Strong interpersonal, negotiation, and stakeholder engagement skills.
• Ability to lead business and performance improvement initiatives.
• Familiarity with project management tools and a strong technical understanding of Rail OHL systems.
• Full driving licence and willingness to travel regularly across Scotland.

This is an exceptional role for a delivery-focused leader seeking to influence the future of Rail infrastructure across Scotland.

Soft Services Delivery Director
Location: Darent Valley Hospital, Dartford
Salary: Competitive plus Benefits

Join one of the UK’s leading support services providers, dedicated to delivering outstanding service within healthcare environments. We are currently seeking a commercially focused and experienced Soft Services Delivery Director to lead the full delivery of Soft Facilities Management (FM) services working in partnership with the NHS at Darent Valley Hospital.

This is a high-profile leadership role, ideal for a senior professional with strong PFI experience, exceptional stakeholder management skills, and a proven track record in Soft FM operations within healthcare settings.

You will be responsible for overseeing and continuously improving the delivery of all soft services—cleaning, catering, portering, waste, switchboard and retail operations to name a few —across the hospital. Your focus will include driving operational excellence, ensuring regulatory compliance, optimising financial performance, and enhancing patient and staff satisfaction.

• Strategic Leadership: Lead all aspects of soft FM and retail operations, embedding a high-performance culture and ensuring service excellence.

• Financial Management: Manage budgets, drive cost efficiencies, and identify revenue opportunities to ensure the commercial success of the contract.

• Contract Performance: Ensure full compliance with all service level agreements (SLAs), key performance indicators (KPIs), and regulatory standards.

• Stakeholder Engagement: Build strong, collaborative relationships with NHS Trust stakeholders, internal teams, and external partners.

• Team Development: Lead, mentor, and inspire a multidisciplinary team, ensuring professional development and high levels of engagement.

• Risk and Compliance: Maintain rigorous standards for safety, governance, and risk management across all service areas.

• Proven track record in a senior Soft FM leadership role, ideally within a PFI and healthcare environment

• Strong commercial acumen , with experience managing large budgets and identifying growth opportunities.

• Excellent leadership and communication skills , with the ability to influence and build trust at all levels.

• A deep understanding of contract management , compliance, and operational delivery in complex, regulated settings.

• A customer-centric mindset, ensuring services consistently exceed expectations.

We believe in recognising talent and supporting our people with competitive rewards and a broad benefits package, including:

• Contributory pension scheme

• Career development via our Career Pathways and MyLearning programmes

• Access to a Digital GP and wider healthcare benefits for you and your family

• Discounts with leading travel, retail, and grocery brands

• Cinema ticket savings and exclusive lifestyle rewards

• Free wellness and mindfulness classes

• Access to offers you can share with family and friends

At Compass Group UK&I, we are committed to creating an inclusive and supportive workplace. We value the diverse perspectives and talents each colleague brings and are proud to promote equality, growth, and opportunity for all.

Diversity is Our Strength.
If you are ready to take on a high-impact leadership role in a vital NHS setting, we want to hear from you.