Technical Support Engineer
Posted 5 days ago
Job Viewed
Job Description
We are seeking a highly skilled Technical Support Engineer who is fluent in German to join our clients dynamic team. The ideal candidate will have had experience in providing technical support to end users of a advanced, precision electromechanical products.
Key Responsibilities:
• Providing real-time technical support to customers
• Delivering training sessions onsite and virtually
• Create, update and maintain technical documentation in German
• Conduct hands on trouble shooting and analysis data on performance of equipment
• Test and evaluate in house systems and software
• Provide tailored support for new applications and help users become self-sufficient
Requirements:
• Minimum 2 years' experience in a customer facing role providing technical support
• Must be fluent in German (Spoken and Written)
• Knowledge of Electromechanical systems
• Able to read industrial and engineering drawings or schematics
• Ability to travel internationally as required
• Excellent analytical and communication skills
By joining this business as their new Technical Support Engineer you will be rewarded with:
- Company pension
- 25 days holiday plus 8 days for Bank Holiday
- Optional Private Health Insurance
This role demands a friendly self motivated individual with a strong technical aptitude, able to provide excellent customer service.
If this role of Technical Support Engineer is of interest simply click apply or if you have any further questions, please contact David Thompson at Orion Electrotech Reading.
Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website
INDKA
Technical Support Engineer
Posted 5 days ago
Job Viewed
Job Description
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagelu2019s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
**u200e**
We are looking for a Technical Support Engineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location u2013 based from our London office, youu2019ll be covering the London area of the UK. Our IT department supports Kuehne and Nagel nationally and is critical in keeping our business moving. As a Technical Support Engineer, youu2019ll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technical support, covering the support of areas such as (but not limited to) comms cabinet management; client devices (hardware/software/OS); WAN; LAN; telephony; WLAN; servers; compliance (AV/WSUS); power (UPS/ATS etc); all within wider Corporate governance. As such the role requires an acute technical awareness, demonstrating a keen ability to embrace emerging and proven technologies whilst at the same time retaining an understanding of legacy systems and their subsequent dependencies within Kuehne & Nagel.
**How you create impact**
To provide technical support and guidance on all supported systems.
To play an active role in supporting the user base, team members and colleagues.
Build of new client devices to support device replacements, and new starter handovers.
Complete asset sanitisation of leaver or replacement client devices in accordance with our policies.
Take a lead on project work within the team, helping to manage and co-ordinate deployments across our user base.
To ensure that systems availability is maintained in accordance with established service levels.
Management and ongoing updating of TOPdesk call queues in accordance with agreed SLAs.
To work collaboratively across the UK and Global IT departments to share the required knowledge and tools to enable the business to function.
**What we would like you to bring**
Demonstrable experience in a similar environment is expected
Knowledge of standard client device support and configuration including those which are used in non-administrative business operational environments and knowledge of standard service systems device support and configuration, including data and systems recovery
An understanding of modern network topologies and technologies including commercial telephony systems as well as fundamental awareness of hardware and software security tools; including RF/Wireless device lockdown; patch management and endpoint analysis
Knowledge of current standard applications and specific IT Infrastructure application support processes required to enable the business function
Strong communication skills at all levels and a strong customer focus u2013 see the customer (user) as a priority
**What's in it for you**
If you would like to become a valued member of our team, we will make sure that youu2019re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Technical Support Engineer
Posted 5 days ago
Job Viewed
Job Description
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagelu2019s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
**u200e**
We are looking for a Technical Support Engineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location u2013 based from our London office, youu2019ll be covering the London area of the UK. Our IT department supports Kuehne and Nagel nationally and is critical in keeping our business moving. As a Technical Support Engineer, youu2019ll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technical support, covering the support of areas such as (but not limited to) comms cabinet management; client devices (hardware/software/OS); WAN; LAN; telephony; WLAN; servers; compliance (AV/WSUS); power (UPS/ATS etc); all within wider Corporate governance. As such the role requires an acute technical awareness, demonstrating a keen ability to embrace emerging and proven technologies whilst at the same time retaining an understanding of legacy systems and their subsequent dependencies within Kuehne & Nagel.
**How you create impact**
To provide technical support and guidance on all supported systems.
To play an active role in supporting the user base, team members and colleagues.
Build of new client devices to support device replacements, and new starter handovers.
Complete asset sanitisation of leaver or replacement client devices in accordance with our policies.
Take a lead on project work within the team, helping to manage and co-ordinate deployments across our user base.
To ensure that systems availability is maintained in accordance with established service levels.
Management and ongoing updating of TOPdesk call queues in accordance with agreed SLAs.
To work collaboratively across the UK and Global IT departments to share the required knowledge and tools to enable the business to function.
**What we would like you to bring**
Demonstrable experience in a similar environment is expected
Knowledge of standard client device support and configuration including those which are used in non-administrative business operational environments and knowledge of standard service systems device support and configuration, including data and systems recovery
An understanding of modern network topologies and technologies including commercial telephony systems as well as fundamental awareness of hardware and software security tools; including RF/Wireless device lockdown; patch management and endpoint analysis
Knowledge of current standard applications and specific IT Infrastructure application support processes required to enable the business function
Strong communication skills at all levels and a strong customer focus u2013 see the customer (user) as a priority
**What's in it for you**
If you would like to become a valued member of our team, we will make sure that youu2019re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Technical Support Engineer
Posted 5 days ago
Job Viewed
Job Description
We are seeking a highly skilled Technical Support Engineer who is fluent in German to join our clients dynamic team. The ideal candidate will have had experience in providing technical support to end users of a advanced, precision electromechanical products.
Key Responsibilities:
• Providing real-time technical support to customers
• Delivering training sessions onsite and virtually
• Create, update and maintain technical documentation in German
• Conduct hands on trouble shooting and analysis data on performance of equipment
• Test and evaluate in house systems and software
• Provide tailored support for new applications and help users become self-sufficient
Requirements:
• Minimum 2 years' experience in a customer facing role providing technical support
• Must be fluent in German (Spoken and Written)
• Knowledge of Electromechanical systems
• Able to read industrial and engineering drawings or schematics
• Ability to travel internationally as required
• Excellent analytical and communication skills
By joining this business as their new Technical Support Engineer you will be rewarded with:
- Company pension
- 25 days holiday plus 8 days for Bank Holiday
- Optional Private Health Insurance
This role demands a friendly self motivated individual with a strong technical aptitude, able to provide excellent customer service.
If this role of Technical Support Engineer is of interest simply click apply or if you have any further questions, please contact David Thompson at Orion Electrotech Reading.
Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website
INDKA
Technical Support Engineer
Posted 1 day ago
Job Viewed
Job Description
We are seeking a highly skilled Technical Support Engineer who is fluent in German to join our clients dynamic team. The ideal candidate will have had experience in providing technical support to end users of advanced, precision electromechanical products.
Key Responsibilities:
• Providing real-time technical support to customers
• Delivering training sessions onsite and virtually
• Create, update and maintain technical documentation in German
• Conduct hands on trouble shooting and analysis data on performance of equipment
• Test and evaluate in house systems and software
• Provide tailored support for new applications and help users become self-sufficient
Requirements:
• Minimum 2 years' experience in a customer facing role providing technical support
• Must be fluent in German (Spoken and Written)
• Knowledge of Electromechanical systems
• Able to read industrial and engineering drawings or schematics
• Ability to travel internationally as required
• Excellent analytical and communication skills
By joining this business as their new Technical Support Engineer you will be rewarded with:
- Company pension
- 25 days holiday plus 8 days for Bank Holiday
- Optional Private Health Insurance
This role demands a friendly self motivated individual with a strong technical aptitude, able to provide excellent customer service.
If this role of Technical Support Engineer is of interest simply click apply or if you have any further questions, please contact David Thompson at Orion Electrotech Reading.
Due to the volume of applications we receive, unfortunately we are not able to respond to every application personally, therefore, if you have not heard back from us within 5 working days please assume your application has been unsuccessful. To see our other available vacancies please visit our website.
Technical Support Engineer
Posted 1 day ago
Job Viewed
Job Description
Insight Global is hiring a Technical Support Engineer on behalf of a global leader in high-performance gaming gear, trusted by gamers worldwide for its cutting-edge technology and immersive experiences. In this role, you’ll be at the heart of the customer journey, delivering expert support for a premium line of gaming accessories. As the first point of contact, you’ll troubleshoot technical issues, answer product-related questions, and help users get the most out of their gear — all while providing a smooth, engaging support experience. You’ll represent the brand directly, so being personable, positive, and proactive is key to building lasting trust and loyalty with every interaction.
Must haves:
- Fluent in French and English (spoken and written)
- Basic technical knowledge (e.g. PC setup, peripherals)
- Enthusiasm and willingness to learn
- Comfortable with high-volume ticket handling (50–60/day)
- Able to troubleshoot basic hardware/software issues - basic level of understanding
Plusses:
- Additional European languages (Turkish, French, German etc.)
- Familiarity with Microsoft Dynamics CRM
- Passion for gaming and active in gaming communities
- Understanding of gaming peripherals (keyboards, headsets, etc.)
- Strong interest in gaming and technology
Day to day:
In this role, you’ll be responsible for responding to customer issues through various channels, including chat, social media, and web requests. You’ll troubleshoot and resolve technical problems, escalating more complex cases when necessary. All interactions will be logged and managed using Microsoft Dynamics CRM. You’ll also maintain up-to-date product knowledge, regularly update email/chat templates, and handle RMAs and logistics support as needed.
Technical Support Engineer
Posted 4 days ago
Job Viewed
Job Description
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Technical Support Specialist
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Technical Support Engineer
Posted 5 days ago
Job Viewed
Job Description
Technical Support Engineer (Electrical)
Reading, Berkshire
£32,000 - £38,000 + Training + Progression + Excellent Company Benefits
Excellent opportunity for someone from an electrical background who is looking for a technical support role working with a portfolio of high tech products with a global business.
Do you come from an electrical background and looking to use your skills in a new environmen.
WHJS1_UKTJ
Technical Support Engineer
Posted 5 days ago
Job Viewed
Job Description
We are seeking a highly skilledTechnical SupportEngineer who is fluent in German to join our clients dynamic team. The ideal candidate will have had experience inproviding technical support to end users of a advanced, precision electromechanical products.
Key Responsibilities:
Providing real-time technical support to customers
Delivering training sessions onsite and virtually
Create, update and maintai.
WHJS1_UKTJ