13 Department Manager jobs in London
Department Manager
Posted 441 days ago
Job Viewed
Job Description
EMPORIO ARMANI FLAGSHIP STORE - NEW BOND STREET - DEPARTMENT MANAGER LADIESWEAR
About Us: Founded by Giorgio Armani in 1975, we epitomise timeless elegance and luxury with our signature tailored, minimalistic designs. With a steadfast commitment to quality, we lead the global luxury fashion scene, offering refined sophistication to discerning clientele worldwide.
The Role: As a Department Manager, you will be responsible for overseeing the operations and performance of a specific department within the store. You will play a key role in driving sales, managing inventory, leading a team, and ensuring excellent customer service. You will contribute to the overall success of the store by implementing strategies to achieve sales targets, maintaining visual merchandising standards, and providing effective leadership to your department.
Responsibilities:
- Aware of department and store targets, including weekly, monthly, and yearly goals, and actively work towards achieving them.
- Utilise knowledge of KPIs to drive sales performance.
- Propose and implement strategies to meet set targets effectively.
- Establish and enhance customer loyalty through the promotion and utilisation of CRM and ACE.
- Work towards achieving CRM objectives such as client retention, association, and reactivation of dormant clients.
- Utilize Trade Marketing tools efficiently, including mailing brochures and organising events, to foster brand loyalty.
- Maximise the use of company incentives to boost sales.
- Keep informed about competitors within the brand.
- Stay updated on seasonal trends to capitalise on market opportunities.
- Strive to achieve excellent results in mystery shopper evaluations.
Requirements
- Previous experience in ladieswear is preferred
- The ability to inspire, motivate and lead a team
- Previous experience in the same or in a similar role
- Excellent communication and 'people' skills
- Ability to demonstrate energy, passion, honesty and commitment
- A strong commitment to customer service and maintaining excellent store standards
- Decision-making ability and a sense of responsibility
- The ability to understand and analyse sales figures
- Planning and organisational skills
- Commercial acumen
Benefits
- Competitive salary and incentives scheme.
- Employee discounts on Giorgio Armani products to fuel your own fashion journey.
- Training and development opportunities to grow your skills and advance your career.
- Immerse yourself in the world of luxury fashion with a globally recognised brand.
- A vibrant and inclusive work environment where creativity thrives.
As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.
Department Manager
Posted 528 days ago
Job Viewed
Job Description
GIORGIO ARMANI - SLOANE STREET - DEPARTMENT MANAGER MENSWEAR
Are you a born leader with an unyielding passion for the fashion world? Giorgio Armani invites you to take centre stage as a Department Manager at our prestigious flagship boutique on Sloane Street. Be the orchestrator of an exceptional shopping experience, inspiring a dedicated team and captivating our esteemed clientele with the timeless elegance of Giorgio Armani.
The Department Manager role:
- To be aware of department and store targets, weekly, monthly, and yearly, and achieve them.
- To utilise knowledge of KPI’s to drive sales
- To suggest strategies to achieve targets
- To establish and promote customer loyalty through the promotion and use of CRM, and ACE
- To reach CRM goals of client retention, association and reactivation of sleeping clients
- To use all Trade Marketing tools to create brand loyalty by mailing brochures, inviting clients to events etc
- To fully use any company incentives to drive sales
- To be aware of brand competitors
- To be aware of seasonal trends
- To achieve excellent mystery shopper results
Requirements
- Previous experience in menswear
- The ability to inspire, motivate and lead a team
- Previous experience in the same or in a similar role
- Excellent communication and 'people' skills
- Ability to demonstrate energy, passion, honesty and commitment
- A strong commitment to customer service and maintaining excellent store standards
- Decision-making ability and a sense of responsibility
- The ability to understand and analyse sales figures
- Planning and organisational skills
- Commercial acumen
Benefits
- Competitive salary and incentives scheme.
- Employee discounts on Giorgio Armani products to fuel your own fashion journey.
- Training and development opportunities to grow your skills and advance your career.
- Immerse yourself in the world of luxury fashion with a globally recognised brand.
- A vibrant and inclusive work environment where creativity thrives.
As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.
Senior Sales Manager - Football Department - Advertising
Posted 211 days ago
Job Viewed
Job Description
About us
We are an industry-leading sports marketing agency best known for advertising and sponsorship within the international sporting space. These include four major tennis tournaments (Wimbledon, French, Australian, and US Open), F1, EPL, LA LIGA, series A, and Bundesliga, amongst others.
Our extensive and expanding rights deliver a platform of innovative perimeter LED advertising and exciting sponsorship and partner opportunities, enabling brands worldwide to connect with their audience.
What we are looking for:
We are looking for an energetic, driven, target-focused Sales Manager who thinks outside of the box and builds strong relationships with TOP global brands on multi-channel campaigns/sales strategies alongside their established team of Sales Executives.
The role:
The Sales Manager will also be responsible for leading and managing the sales team to achieve sales targets and drive business growth. This role involves developing strategic sales plans, managing customer relationships, and ensuring the effective use of CRM systems.
Your role will be to work with your team to identify clients' goals for growth and create the ideal routes to market. You will drive growth and generate revenue by leading your team through the end-to-end sales process, from identifying opportunities to negotiating and deal closure.
You will be at the forefront of collaboration and facilitate innovative campaigns that will create memorable and immersive experiences for fans and clients alike as well as drive engagement.
Key Responsibilities:
Sales Strategy and Planning:
Develop and implement strategic sales plans to expand the company's customer base and achieve sales targets.
Build relationships with prospective clients, manage objectives, and build relationships.
Analyse market trends and competitor activities to identify new business opportunities.
Prepare and lead sales pitches with international and domestic clients
Ensure the team develop prospects across different industries and geographies
Team Management:
Lead, mentor, and motivate the sales team to achieve individual and team sales goals.
Conduct regular performance reviews and provide coaching to improve team performance.
Recruit, train, and onboard new sales team members.
Customer Relationship Management (CRM):
Oversee the use of CRM systems to manage customer interactions and data.
Ensure accurate and timely updates of customer information in the CRM system.
Utilise CRM data to analyse customer behaviour and improve sales strategies.
Key Performance Indicators (KPIs):
Achieve monthly, quarterly, and annual sales targets.
Increase customer acquisition and retention rates.
Improve sales conversion rates and average deal size.
Monitor and report on sales performance metrics.
Reporting and Analysis:
Prepare and present regular sales reports to senior management.
Analyse sales data to identify trends and areas for improvement.
Provide insights and recommendations based on sales performance analysis.
Collaboration:
Work closely with marketing, product development, and customer service teams to align sales strategies with overall business goals.
Participate in cross-functional meetings to share insights and collaborate on business initiatives.
Requirements
- 3-5 Years cold-calling experience, the ability to lead from the front and make cold outreach to 150+ prospects per day.
- Experience in successfully managing a B2B sales process from end-to-end.
- A self-assured and confident approach to pitching, presenting, and negotiating with C-Suite Executives.
- Ensure team confidence in creating sales opportunities through cold outreach before moving it through the sales funnel.
- Strong relationship-building skills with brands and colleagues.
- A strategic and consultative sales approach
- Proactive, self-motivated, and resilient attitude
- A natural curiosity and eagerness to learn and continually grow and develop.
- Outstanding sales communication, presentation, and negotiation skills.
- Competence in using sales management/CRM systems.
Preferred Skills (NOT ESSENTIAL):
- Experience in media, advertising or sports.
- Experience with HubSpot CRM
Benefits
- Target related bonuses & commission schemes
- 24 days of annual leave + bank holidays
- Office located within 2 minutes’ walk from Tube/DLR station.
- Free gym membership
- Sociable, friendly, and bubbly team environment
- Smart/casual dress code
- Career Progression
Additional Details:
This role is full-time office based, working in Canary Wharf.
The main working hours are 8am – 5pm/ 9am – 6pm, Monday – Friday.
Salaries are negotiable and dependent on experience.
Unfortunately, as a company, we cannot offer sponsorship.
P11 is an equal opportunities employer that provides equal employment opportunities regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Vendor Performance Management Lead
Posted 3 days ago
Job Viewed
Job Description
Location
London
Business Area
Accounting and Finance
Ref #
**Description & Requirements**
The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.
**Whatu2019s the role?**
Weu2019re seeking a highly experienced and strategic individual contributor to lead all aspects of **Vendor Performance Management (VPM)** reporting into Global Procurement. This person will design, implement, and continuously evolve our global VPM framework. The role is critical in driving optimal vendor partnerships, ensuring contractual compliance, and proactively identifying opportunities for efficiency and value creation.
The successful candidate will be a visionary leader, skilled at fostering collaboration, leveraging advanced analytics, and influencing across all levels of the organization to deliver best-in-class vendor performance. This is a high-impact role, central to strengthening operational resilience and maximizing value from our vendor ecosystem.
**Weu2019ll trust you to:**
**Lead the VPM Program** :
o Serve as the primary program lead for the global Vendor Performance Management framework, covering performance metrics, governance, communications, change management, and operational execution across all procurement categories.
o Develop and mature the VPM strategy to align with overall business objectives and risk management frameworks.
**Drive Vendor Relationships & Performance** :
o Manage and cultivate strategic relationships with key enterprise vendors, acting as a critical escalation point.
o Facilitate high-level business reviews and planning sessions to promote innovation, collaboration, and continuous improvement.
o Establish and monitor KPIs and SLAs focused on value creation, risk mitigation, and operational excellence.
o Identify and mitigate vendor-related risks to ensure a resilient vendor ecosystem.
o Integrate VPM with the broader operational resilience program where needed.
**Apply Analytical Insight & Enable Continuous Improvement** :
o Deploy advanced VPM technologies, data visualization tools, and analytics to derive actionable insights that inform decision-making.
o Develop and present KPI reporting to demonstrate program effectiveness to internal and external stakeholders.
o Partner with Vendor Risk Management (VRM) and Enterprise Risk Management (ERIM) on financial due diligence, incident management, and audit requirements.
o Build and manage reports to meet controls and regulatory needs (DORA, UK CTP).
o Present vendor risks and corrective action plans to senior business leaders.
o Research and integrate industry best practices to continuously enhance vendor performance management.
**Youu2019ll need to have:**
Bacheloru2019s degree in Business, Supply Chain Management, Finance, or related field (Masteru2019s strongly preferred).
7+ years of progressive experience in vendor performance management, strategic sourcing, procurement, or supply chain management, with at least 2+ years in a lead role.
Proven experience in designing, implementing, and managing VPM frameworks and Supplier Relationship Management (SRM) programs.
Exceptional analytical and problem-solving skills with ability to interpret complex data and drive actionable insights.
Advanced proficiency in MS Office; experience with VPM software, procurement platforms, and BI tools (e.g., QLIK Sense, Power BI).
Strong commercial acumen with deep understanding of contracts and SLAs.
Familiarity with Vendor Contract Management Systems (Icertis a plus).
Excellent communication, negotiation, and stakeholder engagement skills.
Ability to thrive in a fast-paced, dynamic environment with strong attention to detail.
**Weu2019d love to see:**
Experience engaging with senior executives and regulators through reports and corrective action plans.
Demonstrated success integrating VPM frameworks with broader risk and operational resilience programs.
Passion for leveraging vendor partnerships to foster innovation, efficiency, and value creation.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Vendor Performance Management Lead
Posted 3 days ago
Job Viewed
Job Description
Location
London
Business Area
Accounting and Finance
Ref #
**Description & Requirements**
The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.
**Whatu2019s the role?**
Weu2019re seeking a highly experienced and strategic individual contributor to lead all aspects of **Vendor Performance Management (VPM)** reporting into Global Procurement. This person will design, implement, and continuously evolve our global VPM framework. The role is critical in driving optimal vendor partnerships, ensuring contractual compliance, and proactively identifying opportunities for efficiency and value creation.
The successful candidate will be a visionary leader, skilled at fostering collaboration, leveraging advanced analytics, and influencing across all levels of the organization to deliver best-in-class vendor performance. This is a high-impact role, central to strengthening operational resilience and maximizing value from our vendor ecosystem.
**Weu2019ll trust you to:**
**Lead the VPM Program** :
o Serve as the primary program lead for the global Vendor Performance Management framework, covering performance metrics, governance, communications, change management, and operational execution across all procurement categories.
o Develop and mature the VPM strategy to align with overall business objectives and risk management frameworks.
**Drive Vendor Relationships & Performance** :
o Manage and cultivate strategic relationships with key enterprise vendors, acting as a critical escalation point.
o Facilitate high-level business reviews and planning sessions to promote innovation, collaboration, and continuous improvement.
o Establish and monitor KPIs and SLAs focused on value creation, risk mitigation, and operational excellence.
o Identify and mitigate vendor-related risks to ensure a resilient vendor ecosystem.
o Integrate VPM with the broader operational resilience program where needed.
**Apply Analytical Insight & Enable Continuous Improvement** :
o Deploy advanced VPM technologies, data visualization tools, and analytics to derive actionable insights that inform decision-making.
o Develop and present KPI reporting to demonstrate program effectiveness to internal and external stakeholders.
o Partner with Vendor Risk Management (VRM) and Enterprise Risk Management (ERIM) on financial due diligence, incident management, and audit requirements.
o Build and manage reports to meet controls and regulatory needs (DORA, UK CTP).
o Present vendor risks and corrective action plans to senior business leaders.
o Research and integrate industry best practices to continuously enhance vendor performance management.
**Youu2019ll need to have:**
Bacheloru2019s degree in Business, Supply Chain Management, Finance, or related field (Masteru2019s strongly preferred).
7+ years of progressive experience in vendor performance management, strategic sourcing, procurement, or supply chain management, with at least 2+ years in a lead role.
Proven experience in designing, implementing, and managing VPM frameworks and Supplier Relationship Management (SRM) programs.
Exceptional analytical and problem-solving skills with ability to interpret complex data and drive actionable insights.
Advanced proficiency in MS Office; experience with VPM software, procurement platforms, and BI tools (e.g., QLIK Sense, Power BI).
Strong commercial acumen with deep understanding of contracts and SLAs.
Familiarity with Vendor Contract Management Systems (Icertis a plus).
Excellent communication, negotiation, and stakeholder engagement skills.
Ability to thrive in a fast-paced, dynamic environment with strong attention to detail.
**Weu2019d love to see:**
Experience engaging with senior executives and regulators through reports and corrective action plans.
Demonstrated success integrating VPM frameworks with broader risk and operational resilience programs.
Passion for leveraging vendor partnerships to foster innovation, efficiency, and value creation.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Vendor Performance Management Lead
Posted 5 days ago
Job Viewed
Job Description
Location
London
Business Area
Accounting and Finance
Ref #
**Description & Requirements**
The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.
**What's the role?**
We're seeking a highly experienced and strategic individual contributor to lead all aspects of **Vendor Performance Management (VPM)** reporting into Global Procurement. This person will design, implement, and continuously evolve our global VPM framework. The role is critical in driving optimal vendor partnerships, ensuring contractual compliance, and proactively identifying opportunities for efficiency and value creation.
The successful candidate will be a visionary leader, skilled at fostering collaboration, leveraging advanced analytics, and influencing across all levels of the organization to deliver best-in-class vendor performance. This is a high-impact role, central to strengthening operational resilience and maximizing value from our vendor ecosystem.
**We'll trust you to:**
· **Lead the VPM Program** :
o Serve as the primary program lead for the global Vendor Performance Management framework, covering performance metrics, governance, communications, change management, and operational execution across all procurement categories.
o Develop and mature the VPM strategy to align with overall business objectives and risk management frameworks.
· **Drive Vendor Relationships & Performance** :
o Manage and cultivate strategic relationships with key enterprise vendors, acting as a critical escalation point.
o Facilitate high-level business reviews and planning sessions to promote innovation, collaboration, and continuous improvement.
o Establish and monitor KPIs and SLAs focused on value creation, risk mitigation, and operational excellence.
o Identify and mitigate vendor-related risks to ensure a resilient vendor ecosystem.
o Integrate VPM with the broader operational resilience program where needed.
· **Apply Analytical Insight & Enable Continuous Improvement** :
o Deploy advanced VPM technologies, data visualization tools, and analytics to derive actionable insights that inform decision-making.
o Develop and present KPI reporting to demonstrate program effectiveness to internal and external stakeholders.
o Partner with Vendor Risk Management (VRM) and Enterprise Risk Management (ERIM) on financial due diligence, incident management, and audit requirements.
o Build and manage reports to meet controls and regulatory needs (DORA, UK CTP).
o Present vendor risks and corrective action plans to senior business leaders.
o Research and integrate industry best practices to continuously enhance vendor performance management.
**You'll need to have:**
· Bachelor's degree in Business, Supply Chain Management, Finance, or related field (Master's strongly preferred).
· 7+ years of progressive experience in vendor performance management, strategic sourcing, procurement, or supply chain management, with at least 2+ years in a lead role.
· Proven experience in designing, implementing, and managing VPM frameworks and Supplier Relationship Management (SRM) programs.
· Exceptional analytical and problem-solving skills with ability to interpret complex data and drive actionable insights.
· Advanced proficiency in MS Office; experience with VPM software, procurement platforms, and BI tools (e.g., QLIK Sense, Power BI).
· Strong commercial acumen with deep understanding of contracts and SLAs.
· Familiarity with Vendor Contract Management Systems (Icertis a plus).
· Excellent communication, negotiation, and stakeholder engagement skills.
· Ability to thrive in a fast-paced, dynamic environment with strong attention to detail.
**We'd love to see:**
· Experience engaging with senior executives and regulators through reports and corrective action plans.
· Demonstrated success integrating VPM frameworks with broader risk and operational resilience programs.
· Passion for leveraging vendor partnerships to foster innovation, efficiency, and value creation.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Head of Technology Performance Management
Posted today
Job Viewed
Job Description
Head of Technology Performance ManagementnLondon (EC2R 7HJ)nFlexible / Hybrid working optionsnPermanentnFrom £76,400 - £95,400 (Neg) + 10% MBS + fantastic benefitsnFull time 37.5 hoursnWe make health happennBupa’s purpose is helping people live longer, healthier, happier lives and making a better world.nAs a leading global health and care company, we offer health insurance, medical subscription and other health and care funding products; we run care homes, retirement and care villages, primary care, diagnostic and wellness centres, hospitals and dental clinics. We also provide workplace health services, home healthcare, health assessments and long-term condition management services. We have 32M customers in 190 countries. With no shareholders, we invest our profits to provide more and better healthcare and fulfil our purpose. We employ 84,000 people, principally in the UK, Australia, Spain, Poland, New Zealand and Chile, as well as Saudi Arabia, Hong Kong, India, Thailand, and the USA.nBupa has an audacious mission of enabling its members to lead longer, healthier and happier lives by becoming one of the world’s most digitised healthcare company. Come and be part of this journey and work for and organisation with the ambition and purpose to transform on a scale not seen for decades.nHealthcare is changing beyond recognition and the Technology function is undergoing substantial transformation as we transition our workforce and ways of working through moves to modern hyperscale cloud and product model. We require a leader with extensive business and change management experience to enable this transformation through the shaping and management of strategic KPIs and OKRs, executive reporting and oversight of transformation and performance metrics and benefits.nThe Head of Performance Management is a senior strategic role central to the success of delivering the Technology Transformation. The role reports to the Head of Technology Office and will be responsible for successfully implementing and managing the end-to-end governance and reporting at the Executive and Business Unit level against our TechVision27 Transformation and performance metrics.nThe role will require excellence in building a narrative and extracting key insights as well as managing and building a governance and reporting framework for the Technology function to coordinate the sequencing and cascade of reporting and information across various audiences. The role will also work with Finance Business Partners to support the coordination of financial and transformation benefits realisation.nWe are looking for someone who will develop a pattern of identifying and implementing continuous improvement opportunities to adopt the use of automation to enhance processes and data capture to streamline reporting. We are looking for overall enterprise portfolio ownership incorporating strategic oversight and coordination of the performance narrative of our Technology strategy working closely with senior members as well as Technology teams, business leadership teams and Executives.nHow you’ll help us make health happen:nOperational & Digital Experience InsightsnChampion a culture of data-driven decision-making across the function to support continuous improvement and transformation. Lead the design and delivery of strategic and operational performance insights, combining data analysis with compelling strategic narratives to inform and influence key decisions.
Strategy, Performance & CommunicationsnDrive the development and communication of the Technology function’s transformation journey, performance metrics, and progress updates. Collaborate closely with Market Unit communications and Business Technology teams to ensure alignment. This includes preparing reports for Business Performance Committees, Executive Leadership, and Business Units, and crafting clear, engaging stories that highlight the value of transitioning to a product operating model.
Reporting & AnalyticsnEstablish and manage a reporting framework for BGIUK Executive and senior Technology leadership, tracking progress against the 3-year Technology Transformation roadmap. Ensure timely, accurate data delivery and insights, and identify opportunities to automate reporting processes for greater efficiency.
Governance & AssurancenCoordinate with stakeholders on Technology-related audits and lead the development of assurance processes across reporting, governance, and transformation initiatives. Partner with Finance to oversee Technology financial performance, ensuring alignment with strategic goals. Monitor benefit realization, financial dependencies, and provide regular updates to senior leadership.
Stakeholder EngagementnBuild and maintain strong relationships with senior leaders across BGIUK Technology and the wider business. Ensure performance indicators, reports, and insights remain relevant, actionable, and aligned with stakeholder needs
Key Skills / Qualifications needed for this role:nAgile Expertise:nA solid understanding of agile programme and project methodologies, with the ability to implement effective governance frameworks, tools, and delivery techniques.
Stakeholder Engagement:nExceptional collaboration and influencing skills, with a proven ability to manage and engage senior stakeholders across complex environments.
Data & Insight Leadership:nExpertise in extracting meaningful insights from data and crafting clear, compelling narratives tailored for executive and senior leadership audiences.
Qualifications & Experience:nGraduate-level education or equivalent business experience, ideally supported by relevant professional qualifications.
Leadership Capability:nDemonstrated ability to lead, develop, and motivate teams — both directly and through influence — within a large, matrixed organisation.
Integrity & Trust:nA commitment to ethical conduct, authenticity, and building trust across teams and stakeholders.
Proactive Mindset:nA self-starter who thrives in fast-paced, dynamic environments and takes initiative to drive progress and solve challenges.
BenefitsnOur benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.nJoining Bupa in this role you will receive the following benefits and more:n• 25 days holiday, increasing through length of service, with option to buy or selln• Bupa health insurance as a benefit in kindn• An enhanced pension plan and life insurancen• Annual performance-based bonusn• Onsite gyms or local discounts where no onsite gym availablen• Various other benefits and online discountsnWhy Bupa?nWe’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.nWe encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.nBupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.nTime Type:nFull timenJob Area:nITnLocations:nLondon
#J-18808-Ljbffrn
Be The First To Know
About the latest Department manager Jobs in London !
Head of Technology Performance Management
Posted today
Job Viewed
Job Description
Join to apply for the
Head of Technology Performance Management
role at
BupanThis range is provided by Bupa. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.nBase pay range
Head of Technology Performance ManagementnLondon (EC2R 7HJ)nFlexible / Hybrid working optionsnPermanentnFull time 37.5 hoursnWe make health happennBupa’s purpose is helping people live longer, healthier, happier lives and making a better world.nAs a leading global health and care company, we offer health insurance, medical subscription and other health and care funding products; we run care homes, retirement and care villages, primary care, diagnostic and wellness centres, hospitals and dental clinics. We also provide workplace health services, home healthcare, health assessments and long-term condition management services. We have 32M customers in 190 countries. With no shareholders, we invest our profits to provide more and better healthcare and fulfil our purpose. We employ 84,000 people, principally in the UK, Australia, Spain, Poland, New Zealand and Chile, as well as Saudi Arabia, Hong Kong, India, Thailand, and the USA.nBupa has an audacious mission of enabling its members to lead longer, healthier and happier lives by becoming one of the world’s most digitised healthcare company. Come and be part of this journey and work for and organisation with the ambition and purpose to transform on a scale not seen for decades.nHealthcare is changing beyond recognition and the Technology function is undergoing substantial transformation as we transition our workforce and ways of working through moves to modern hyperscale cloud and product model. We require a leader with extensive business and change management experience to enable this transformation through the shaping and management of strategic KPIs and OKRs, executive reporting and oversight of transformation and performance metrics and benefits.nThe Head of Performance Management is a senior strategic role central to the success of delivering the Technology Transformation. The role reports to the Head of Technology Office and will be responsible for successfully implementing and managing the end-to-end governance and reporting at the Executive and Business Unit level against our TechVision27 Transformation and performance metrics.nThe role will require excellence in building a narrative and extracting key insights as well as managing and building a governance and reporting framework for the Technology function to coordinate the sequencing and cascade of reporting and information across various audiences. The role will also work with Finance Business Partners to support the coordination of financial and transformation benefits realisation.nWe are looking for someone who will develop a pattern of identifying and implementing continuous improvement opportunities to adopt the use of automation to enhance processes and data capture to streamline reporting. We are looking for overall enterprise portfolio ownership incorporating strategic oversight and coordination of the performance narrative of our Technology strategy working closely with senior members as well as Technology teams, business leadership teams and Executives.nHow you’ll help us make health happen:nOperational & Digital Experience InsightsnChampion a culture of data-driven decision-making across the function to support continuous improvement and transformation. Lead the design and delivery of strategic and operational performance insights, combining data analysis with compelling strategic narratives to inform and influence key decisions.nStrategy, Performance & CommunicationsnDrive the development and communication of the Technology function’s transformation journey, performance metrics, and progress updates. Collaborate closely with Market Unit communications and Business Technology teams to ensure alignment. This includes preparing reports for Business Performance Committees, Executive Leadership, and Business Units, and crafting clear, engaging stories that highlight the value of transitioning to a product operating model.nReporting & AnalyticsnEstablish and manage a reporting framework for BGIUK Executive and senior Technology leadership, tracking progress against the 3-year Technology Transformation roadmap. Ensure timely, accurate data delivery and insights, and identify opportunities to automate reporting processes for greater efficiency.nGovernance & AssurancenCoordinate with stakeholders on Technology-related audits and lead the development of assurance processes across reporting, governance, and transformation initiatives. Partner with Finance to oversee Technology financial performance, ensuring alignment with strategic goals. Monitor benefit realization, financial dependencies, and provide regular updates to senior leadership.nStakeholder EngagementnBuild and maintain strong relationships with senior leaders across BGIUK Technology and the wider business. Ensure performance indicators, reports, and insights remain relevant, actionable, and aligned with stakeholder needsnKey Skills / Qualifications needed for this role:nAgile Expertise:nA solid understanding of agile programme and project methodologies, with the ability to implement effective governance frameworks, tools, and delivery techniques.nStakeholder Engagement:nExceptional collaboration and influencing skills, with a proven ability to manage and engage senior stakeholders across complex environments.nExpertise in extracting meaningful insights from data and crafting clear, compelling narratives tailored for executive and senior leadership audiences.nQualifications & Experience:nGraduate-level education or equivalent business experience, ideally supported by relevant professional qualifications.nLeadership Capability:nDemonstrated ability to lead, develop, and motivate teams — both directly and through influence — within a large, matrixed organisation.nIntegrity & Trust:nA commitment to ethical conduct, authenticity, and building trust across teams and stakeholders.nProactive Mindset:nA self-starter who thrives in fast-paced, dynamic environments and takes initiative to drive progress and solve challenges.nOur benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.nJoining Bupa in this role you will receive the following benefits and more:n25 days holiday, increasing through length of service, with option to buy or sellnBupa health insurance as a benefit in kindnAn enhanced pension plan and life insurancenAnnual performance-based bonusnOnsite gyms or local discounts where no onsite gym availablenVarious other benefits and online discountsnWhy Bupa?nWe’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.nWe encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.nBupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.nSeniority level
Mid-Senior levelnEmployment type
Full-timenJob function
Information TechnologynIndustriesnHospitals and Health Care, IT Services and IT Consulting, and Nursing Homes and Residential Care Facilities
#J-18808-Ljbffrn
Strategic HR Business Partner (Performance Management)
Posted 1 day ago
Job Viewed
Job Description
Strategic HR Business Partner (Performance Management)
Location: E14
Contract Type: Temporary - 9 months. Monday - Friday. 36 hours per week
Working Pattern: Full Time/Hybrid
Pay: 300 - 500 per day inside IR35
About the Role:
Our client, a leading energy sector organisation, is seeking a Strategic HR Business Partner (Performance Management) to join the People & Estates Directorate. You will work with the project team to deliver a new Performance Management Framework and manage under-performance processes, developing practical, customer-focused people solutions that build workforce capability.
Key Responsibilities:
- Build strong relationships with senior leaders to support a high-performance culture.
- Lead the roll-out of the new performance management framework.
- Work with L&D, OD, and HR Operations to implement under-performance processes and resources.
- Coach and mentor HR colleagues, promoting high professional standards.
- Support leaders in managing performance effectively and consistently.
- Deliver training and initiatives to embed the framework, ensuring equality and inclusion.
Essential Qualifications:
- CIPD qualified or equivalent HR experience.
- Proven track record in implementing performance management frameworks.
- Strong knowledge of organisational change and expertise in at least one other HR area (e.g. resourcing, reward, inclusion, policy, ER).
- Experience advising senior leaders on complex employee relations with a commercial, risk-based approach.
- Solid understanding of business operations and commitment to equality and inclusion.
- Ability to influence and challenge senior stakeholders on HR matters.
- Excellent communication skills, including presenting, facilitating, and producing clear business papers.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Strategic HR Business Partner (Performance Management)
Posted 1 day ago
Job Viewed
Job Description
Strategic HR Business Partner (Performance Management)
Location: E14
Contract Type: Temporary - 9 months. Monday - Friday. 36 hours per week
Working Pattern: Full Time/Hybrid
Pay: 300 - 500 per day inside IR35
About the Role:
Our client, a leading energy sector organisation, is seeking a Strategic HR Business Partner (Performance Management) to join the People & Estates Directorate. You will work with the project team to deliver a new Performance Management Framework and manage under-performance processes, developing practical, customer-focused people solutions that build workforce capability.
Key Responsibilities:
- Build strong relationships with senior leaders to support a high-performance culture.
- Lead the roll-out of the new performance management framework.
- Work with L&D, OD, and HR Operations to implement under-performance processes and resources.
- Coach and mentor HR colleagues, promoting high professional standards.
- Support leaders in managing performance effectively and consistently.
- Deliver training and initiatives to embed the framework, ensuring equality and inclusion.
Essential Qualifications:
- CIPD qualified or equivalent HR experience.
- Proven track record in implementing performance management frameworks.
- Strong knowledge of organisational change and expertise in at least one other HR area (e.g. resourcing, reward, inclusion, policy, ER).
- Experience advising senior leaders on complex employee relations with a commercial, risk-based approach.
- Solid understanding of business operations and commitment to equality and inclusion.
- Ability to influence and challenge senior stakeholders on HR matters.
- Excellent communication skills, including presenting, facilitating, and producing clear business papers.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.