6 Department Manager jobs in London

EMPORIO ARMANI FLAGSHIP STORE - NEW BOND STREET - DEPARTMENT MANAGER LADIESWEAR

About Us: Founded by Giorgio Armani in 1975, we epitomise timeless elegance and luxury with our signature tailored, minimalistic designs. With a steadfast commitment to quality, we lead the global luxury fashion scene, offering refined sophistication to discerning clientele worldwide.

The Role: As a Department Manager, you will be responsible for overseeing the operations and performance of a specific department within the store. You will play a key role in driving sales, managing inventory, leading a team, and ensuring excellent customer service. You will contribute to the overall success of the store by implementing strategies to achieve sales targets, maintaining visual merchandising standards, and providing effective leadership to your department.

Responsibilities:

• Aware of department and store targets, including weekly, monthly, and yearly goals, and actively work towards achieving them.
• Utilise knowledge of KPIs to drive sales performance.
• Propose and implement strategies to meet set targets effectively.
• Establish and enhance customer loyalty through the promotion and utilisation of CRM and ACE.
• Work towards achieving CRM objectives such as client retention, association, and reactivation of dormant clients.
• Utilize Trade Marketing tools efficiently, including mailing brochures and organising events, to foster brand loyalty.
• Maximise the use of company incentives to boost sales.
• Keep informed about competitors within the brand.
• Stay updated on seasonal trends to capitalise on market opportunities.
• Strive to achieve excellent results in mystery shopper evaluations.

Requirements

• Previous experience in ladieswear is preferred
• The ability to inspire, motivate and lead a team
• Previous experience in the same or in a similar role
• Excellent communication and 'people' skills
• Ability to demonstrate energy, passion, honesty and commitment
• A strong commitment to customer service and maintaining excellent store standards
• Decision-making ability and a sense of responsibility
• The ability to understand and analyse sales figures
• Planning and organisational skills
• Commercial acumen

Benefits

• Competitive salary and incentives scheme.
• Employee discounts on Giorgio Armani products to fuel your own fashion journey.
• Training and development opportunities to grow your skills and advance your career.
• Immerse yourself in the world of luxury fashion with a globally recognised brand.
• A vibrant and inclusive work environment where creativity thrives.

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.

GIORGIO ARMANI - SLOANE STREET - DEPARTMENT MANAGER MENSWEAR

Are you a born leader with an unyielding passion for the fashion world? Giorgio Armani invites you to take centre stage as a Department Manager at our prestigious flagship boutique on Sloane Street. Be the orchestrator of an exceptional shopping experience, inspiring a dedicated team and captivating our esteemed clientele with the timeless elegance of Giorgio Armani.

The Department Manager role:

• To be aware of department and store targets, weekly, monthly, and yearly, and achieve them.
• To utilise knowledge of KPI’s to drive sales
• To suggest strategies to achieve targets
• To establish and promote customer loyalty through the promotion and use of CRM, and ACE
• To reach CRM goals of client retention, association and reactivation of sleeping clients
• To use all Trade Marketing tools to create brand loyalty by mailing brochures, inviting clients to events etc
• To fully use any company incentives to drive sales
• To be aware of brand competitors
• To be aware of seasonal trends
• To achieve excellent mystery shopper results

Requirements

• Previous experience in menswear
• The ability to inspire, motivate and lead a team
• Previous experience in the same or in a similar role
• Excellent communication and 'people' skills
• Ability to demonstrate energy, passion, honesty and commitment
• A strong commitment to customer service and maintaining excellent store standards
• Decision-making ability and a sense of responsibility
• The ability to understand and analyse sales figures
• Planning and organisational skills
• Commercial acumen

Benefits

• Competitive salary and incentives scheme.
• Employee discounts on Giorgio Armani products to fuel your own fashion journey.
• Training and development opportunities to grow your skills and advance your career.
• Immerse yourself in the world of luxury fashion with a globally recognised brand.
• A vibrant and inclusive work environment where creativity thrives.

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.

About us

We are an industry-leading sports marketing agency best known for advertising and sponsorship within the international sporting space. These include four major tennis tournaments (Wimbledon, French, Australian, and US Open), F1, EPL, LA LIGA, series A, and Bundesliga, amongst others.

Our extensive and expanding rights deliver a platform of innovative perimeter LED advertising and exciting sponsorship and partner opportunities, enabling brands worldwide to connect with their audience.

What we are looking for:

We are looking for an energetic, driven, target-focused Sales Manager who thinks outside of the box and builds strong relationships with TOP global brands on multi-channel campaigns/sales strategies alongside their established team of Sales Executives.

The role:

The Sales Manager will also be responsible for leading and managing the sales team to achieve sales targets and drive business growth. This role involves developing strategic sales plans, managing customer relationships, and ensuring the effective use of CRM systems.

Your role will be to work with your team to identify clients' goals for growth and create the ideal routes to market. You will drive growth and generate revenue by leading your team through the end-to-end sales process, from identifying opportunities to negotiating and deal closure.

You will be at the forefront of collaboration and facilitate innovative campaigns that will create memorable and immersive experiences for fans and clients alike as well as drive engagement.

Key Responsibilities:

Sales Strategy and Planning:

Develop and implement strategic sales plans to expand the company's customer base and achieve sales targets.

Build relationships with prospective clients, manage objectives, and build relationships.

Analyse market trends and competitor activities to identify new business opportunities.

Prepare and lead sales pitches with international and domestic clients  

Ensure the team develop prospects across different industries and geographies

Team Management:

Lead, mentor, and motivate the sales team to achieve individual and team sales goals.

Conduct regular performance reviews and provide coaching to improve team performance.

Recruit, train, and onboard new sales team members.

Customer Relationship Management (CRM):

Oversee the use of CRM systems to manage customer interactions and data.

Ensure accurate and timely updates of customer information in the CRM system.

Utilise CRM data to analyse customer behaviour and improve sales strategies.

Key Performance Indicators (KPIs):

Achieve monthly, quarterly, and annual sales targets.

Increase customer acquisition and retention rates.

Improve sales conversion rates and average deal size.

Monitor and report on sales performance metrics.

Reporting and Analysis:

Prepare and present regular sales reports to senior management.

Analyse sales data to identify trends and areas for improvement.

Provide insights and recommendations based on sales performance analysis.

Collaboration:

Work closely with marketing, product development, and customer service teams to align sales strategies with overall business goals.

Participate in cross-functional meetings to share insights and collaborate on business initiatives.

Requirements

• 3-5 Years cold-calling experience, the ability to lead from the front and make cold outreach to 150+ prospects per day.
• Experience in successfully managing a B2B sales process from end-to-end.
• A self-assured and confident approach to pitching, presenting, and negotiating with C-Suite Executives.
• Ensure team confidence in creating sales opportunities through cold outreach before moving it through the sales funnel. 
• Strong relationship-building skills with brands and colleagues. 
• A strategic and consultative sales approach 
• Proactive, self-motivated, and resilient attitude 
• A natural curiosity and eagerness to learn and continually grow and develop. 
• Outstanding sales communication, presentation, and negotiation skills. 
• Competence in using sales management/CRM systems.

Preferred Skills (NOT ESSENTIAL):

• Experience in media, advertising or sports.
• Experience with HubSpot CRM

Benefits

• Target related bonuses & commission schemes
• 24 days of annual leave + bank holidays
• Office located within 2 minutes’ walk from Tube/DLR station.
• Free gym membership
• Sociable, friendly, and bubbly team environment
• Smart/casual dress code
• Career Progression

Additional Details:

This role is full-time office based, working in Canary Wharf.

The main working hours are 8am – 5pm/ 9am – 6pm, Monday – Friday.

Salaries are negotiable and dependent on experience.

Unfortunately, as a company, we cannot offer sponsorship.

P11 is an equal opportunities employer that provides equal employment opportunities regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. 

I am working with a global organisation who are looking for HR Operations Manager to support Talent and Performance.

Hybrid- London 2 days a week

9 month contract outside of IR35

£700 a day.

Key project deliverables and assignments

• Oversee and manage project plans for:
• Annual Performance evaluations , with a focus for future transformation using Workday
• Launching new ServiceNow case management support services and knowledge base articles for talent & performance
• Work within the parameters of an ongoing program to change the employee experience while still using the current systems and tools yet to be migrated.
• Determine requirements and functional design with Centre(s) of Expertise, business stakeholders, solution architects, designers and developers to ensure business needs are accurately captured, understood and delivered.
• Develop subject matter expertise on Centre(s) of Expertise processes, data, complex and/or unfamiliar initiatives, and share information with stakeholders that is easy to understand and supports decision making.
• Deliver timely communications crafted skillfully for different audiences across multiple channels that are aligned with People function strategy and the overall direction of the Firm.
• Work collaboratively with the HRIS team to drive resolution of critical systems issues, escalating to IT for expedited resolution as required.
• Work collaboratively to bring together expertise from Project Management, HR Information Services (HRIS) & HR Operations as required, working with the Centre(s) of Expertise to understand and shape process & support requirements, including the creation of end-to-end process documentation.

Critical Experience and Attributes

• 5 - 7 years of relevant project management and/or deep operational experience in running performance reviews.
• Strong stakeholder engagement skills and ability to manage expectations by understanding stakeholder needs, determining alternatives to meet requirements and communicating appropriately.
• Experience with using Workday Performance Enablement to run talent and performance reviews in an organization with a global reach.
• Excellent verbal and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences, at all levels.
• Experience working both independently and building a team-oriented, collaborative environment is essential
• Flexibility with an ability to adapt and handle multiple large and/or global projects with limited direction.

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Global Merchant & Network Services (GMNS) brings together American Express' merchant-and network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company's payment network and manages bank partnerships globally.
The objective of the GMNS Control Management Specialized Operational Risk (OR) team is to provide subject matter expertise on specific Operational Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.
GMNS is looking for a Director of Specialized OR to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
The Director, GMNS Specialized OR will:
+ Consult on the design and implementation of controls tailored to specialized risk areas including Financial Crime and Compliance, with input in broader areas of operational risk
+ Ensure all activities & guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams
+ Comply with enterprise policies and programs pertaining to specific risk types (e.g., Conduct Risk Management policy), and support with design/ enhancement of BU procedures /standards
+ Maintain awareness and understanding of emerging trends, best practices, and regulatory updates relevant to operational risks and share this with BU process owners
+ Support with the design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GMNS
**Minimum Qualifications**
+ 6 Years experience in operational risk management, Financial Crime or Compliance (e.g., within Risk and/or Internal Audit function)
+ Ability to read, write and speak in Mandarin fluently
+ Understanding of critical operational risk management lifecycle activities.
+ Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts
+ Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards
+ Experience within financial services industry
+ Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.
+ Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds
**Preferred Qualifications**
+ Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
+ Experience with the management or oversight of Joint Ventures.
+ Experience in at least one of the following:
+ Serving as the go-to subject matter expert pertaining to specific operational risk types
+ Ensuring activities are in alignment with standards set by specialist risk-stripe teams
+ Complying with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight
+ Advising on decentralized risk types into broader operational risk policies and programsORMCM
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Other Locations:** United Kingdom-East Sussex-Brighton
**Schedule** Full-time
**Tags** ORMCM
**Req ID:** 25011409