12 Department Manager jobs in London

EMPORIO ARMANI FLAGSHIP STORE - NEW BOND STREET - DEPARTMENT MANAGER LADIESWEAR

About Us: Founded by Giorgio Armani in 1975, we epitomise timeless elegance and luxury with our signature tailored, minimalistic designs. With a steadfast commitment to quality, we lead the global luxury fashion scene, offering refined sophistication to discerning clientele worldwide.

The Role: As a Department Manager, you will be responsible for overseeing the operations and performance of a specific department within the store. You will play a key role in driving sales, managing inventory, leading a team, and ensuring excellent customer service. You will contribute to the overall success of the store by implementing strategies to achieve sales targets, maintaining visual merchandising standards, and providing effective leadership to your department.

Responsibilities:

• Aware of department and store targets, including weekly, monthly, and yearly goals, and actively work towards achieving them.
• Utilise knowledge of KPIs to drive sales performance.
• Propose and implement strategies to meet set targets effectively.
• Establish and enhance customer loyalty through the promotion and utilisation of CRM and ACE.
• Work towards achieving CRM objectives such as client retention, association, and reactivation of dormant clients.
• Utilize Trade Marketing tools efficiently, including mailing brochures and organising events, to foster brand loyalty.
• Maximise the use of company incentives to boost sales.
• Keep informed about competitors within the brand.
• Stay updated on seasonal trends to capitalise on market opportunities.
• Strive to achieve excellent results in mystery shopper evaluations.

Requirements

• Previous experience in ladieswear is preferred
• The ability to inspire, motivate and lead a team
• Previous experience in the same or in a similar role
• Excellent communication and 'people' skills
• Ability to demonstrate energy, passion, honesty and commitment
• A strong commitment to customer service and maintaining excellent store standards
• Decision-making ability and a sense of responsibility
• The ability to understand and analyse sales figures
• Planning and organisational skills
• Commercial acumen

Benefits

• Competitive salary and incentives scheme.
• Employee discounts on Giorgio Armani products to fuel your own fashion journey.
• Training and development opportunities to grow your skills and advance your career.
• Immerse yourself in the world of luxury fashion with a globally recognised brand.
• A vibrant and inclusive work environment where creativity thrives.

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.

GIORGIO ARMANI - SLOANE STREET - DEPARTMENT MANAGER MENSWEAR

Are you a born leader with an unyielding passion for the fashion world? Giorgio Armani invites you to take centre stage as a Department Manager at our prestigious flagship boutique on Sloane Street. Be the orchestrator of an exceptional shopping experience, inspiring a dedicated team and captivating our esteemed clientele with the timeless elegance of Giorgio Armani.

The Department Manager role:

• To be aware of department and store targets, weekly, monthly, and yearly, and achieve them.
• To utilise knowledge of KPI’s to drive sales
• To suggest strategies to achieve targets
• To establish and promote customer loyalty through the promotion and use of CRM, and ACE
• To reach CRM goals of client retention, association and reactivation of sleeping clients
• To use all Trade Marketing tools to create brand loyalty by mailing brochures, inviting clients to events etc
• To fully use any company incentives to drive sales
• To be aware of brand competitors
• To be aware of seasonal trends
• To achieve excellent mystery shopper results

Requirements

• Previous experience in menswear
• The ability to inspire, motivate and lead a team
• Previous experience in the same or in a similar role
• Excellent communication and 'people' skills
• Ability to demonstrate energy, passion, honesty and commitment
• A strong commitment to customer service and maintaining excellent store standards
• Decision-making ability and a sense of responsibility
• The ability to understand and analyse sales figures
• Planning and organisational skills
• Commercial acumen

Benefits

• Competitive salary and incentives scheme.
• Employee discounts on Giorgio Armani products to fuel your own fashion journey.
• Training and development opportunities to grow your skills and advance your career.
• Immerse yourself in the world of luxury fashion with a globally recognised brand.
• A vibrant and inclusive work environment where creativity thrives.

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.

Department Manager – Women’s Shoes (Assistant Manager Level)

We’re looking for a passionate and driven Department Manager (luxury department store) to join a world-renowned luxury house in their Women’s Shoes department. This role is at Assistant Manager level and offers the chance to step into one of the most prestigious retail environments in the world.

You’ll be leading from the shop floor, inspiring your team, and delivering exceptional client experiences while supporting the Store Manager in the day-to-day running of the business. This is the perfect opportunity for someone with proven management experience in luxury retail who is ready to take the next step in their career.

Key Duties

• Lead, coach and inspire your team, ensuring training, product knowledge and service standards are always at the highest level.
• Drive sales performance, supporting your team in reaching and exceeding targets.
• Build strong client relationships and foster loyalty through CRM initiatives.
• Ensure stock, VM and operational standards are maintained to brand expectations.
• Deputise for the Store Manager when required, supporting wider store operations.
• Take responsibility for keyholding, compliance, and store procedures.

Requirements

• Minimum 3 years’ management experience within luxury retail.
• Strong leadership skills with the ability to motivate and develop a team.
• Proven track record in driving sales and clienteling.
• Organised, flexible, and able to thrive in a fast-paced environment.
• Excellent communication skills and CRM focus.
• Confident in using retail systems and Microsoft Office.

Renumeration:

• Base salary up to £55,000
• Plus £,800 lunch and travel allowance (bringing the total basic to 8,800)
• Annual bonus scheme
• Monthly bonus (capped at 50)
• Additional incentives throughout the year

Department Manager – Women’s Shoes (Assistant Manager Level)

We’re looking for a passionate and driven Department Manager (luxury department store) to join a world-renowned luxury house in their Women’s Shoes department. This role is at Assistant Manager level and offers the chance to step into one of the most prestigious retail environments in the world.

You’ll be leading from the shop floor, inspiring your team, and delivering exceptional client experiences while supporting the Store Manager in the day-to-day running of the business. This is the perfect opportunity for someone with proven management experience in luxury retail who is ready to take the next step in their career.

Key Duties

• Lead, coach and inspire your team, ensuring training, product knowledge and service standards are always at the highest level.
• Drive sales performance, supporting your team in reaching and exceeding targets.
• Build strong client relationships and foster loyalty through CRM initiatives.
• Ensure stock, VM and operational standards are maintained to brand expectations.
• Deputise for the Store Manager when required, supporting wider store operations.
• Take responsibility for keyholding, compliance, and store procedures.

Requirements

• Minimum 3 years’ management experience within luxury retail.
• Strong leadership skills with the ability to motivate and develop a team.
• Proven track record in driving sales and clienteling.
• Organised, flexible, and able to thrive in a fast-paced environment.
• Excellent communication skills and CRM focus.
• Confident in using retail systems and Microsoft Office.

Renumeration:

• Base salary up to £55,000
• Plus £,800 lunch and travel allowance (bringing the total basic to 8,800)
• Annual bonus scheme
• Monthly bonus (capped at 50)
• Additional incentives throughout the year

Mode Search is delighted to be supporting a global luxury fashion and lifestyle group with this search. With a long-established heritage, the company is renowned for its timeless design, craftsmanship, and international presence across multiple product categories, including fashion, accessories, lifestyle, and hospitality.

This role is based in London. The position is full-time, working on-site within the retail store environment.

The Role

• Oversee the daily operations and performance of a specific department within the store.
• Drive department sales, ensuring targets are met and exceeded.
• Deliver an exceptional customer experience at all touchpoints (pre-sale, in-sale, after-sale), building long-term client relationships.
• Demonstrate strong product knowledge within the department and share this expertise with both customers and the team.
• Analyse sales and performance data to identify trends and opportunities, presenting recommendations to senior management.
• Maintain high standards of visual merchandising, including product placement, signage, pricing, and overall store presentation.
• Support the recruitment, onboarding, and training of new team members.
• Lead, coach, and motivate the department team, ensuring consistent delivery of outstanding customer service and sales results.
• Foster an inclusive and collaborative work culture, resolving team concerns constructively.
• Ensure compliance with company policies, including health & safety, HR, loss prevention, and cash management.
• Support operational needs such as stock management, replenishment, inventory audits, and store coverage.
• Assist with administrative tasks such as reporting, vendor records, and HR documentation.

Requirements

• Proven leadership and team management skills, with experience motivating and developing diverse teams.
• Strong background in retail sales and customer service, with the ability to nurture customer loyalty.
• Previous retail management experience, ideally as a Department Manager or similar role within fashion or luxury retail.
• Strong communication and interpersonal skills, with a collaborative and empathetic approach.
• Excellent organisational skills and the ability to work effectively in a fast-paced environment.
• Experience with visual merchandising and inventory management.
• Analytical mindset with the ability to interpret data and make informed, commercial decisions.
• A proactive, hands-on attitude with a focus on achieving results.

To apply, please send your CV to or click the apply button.

Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

Mode Search is delighted to be supporting a global luxury fashion and lifestyle group with this search. With a long-established heritage, the company is renowned for its timeless design, craftsmanship, and international presence across multiple product categories, including fashion, accessories, lifestyle, and hospitality.

This role is based in London. The position is full-time, working on-site within the retail store environment.

The Role

• Oversee the daily operations and performance of a specific department within the store.
• Drive department sales, ensuring targets are met and exceeded.
• Deliver an exceptional customer experience at all touchpoints (pre-sale, in-sale, after-sale), building long-term client relationships.
• Demonstrate strong product knowledge within the department and share this expertise with both customers and the team.
• Analyse sales and performance data to identify trends and opportunities, presenting recommendations to senior management.
• Maintain high standards of visual merchandising, including product placement, signage, pricing, and overall store presentation.
• Support the recruitment, onboarding, and training of new team members.
• Lead, coach, and motivate the department team, ensuring consistent delivery of outstanding customer service and sales results.
• Foster an inclusive and collaborative work culture, resolving team concerns constructively.
• Ensure compliance with company policies, including health & safety, HR, loss prevention, and cash management.
• Support operational needs such as stock management, replenishment, inventory audits, and store coverage.
• Assist with administrative tasks such as reporting, vendor records, and HR documentation.

Requirements

• Proven leadership and team management skills, with experience motivating and developing diverse teams.
• Strong background in retail sales and customer service, with the ability to nurture customer loyalty.
• Previous retail management experience, ideally as a Department Manager or similar role within fashion or luxury retail.
• Strong communication and interpersonal skills, with a collaborative and empathetic approach.
• Excellent organisational skills and the ability to work effectively in a fast-paced environment.
• Experience with visual merchandising and inventory management.
• Analytical mindset with the ability to interpret data and make informed, commercial decisions.
• A proactive, hands-on attitude with a focus on achieving results.

To apply, please send your CV to or click the apply button.

Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

• Complies with TOD'S policies and procedures
• Completes all the assigned tasks by the Store Manager.
• Has good interpersonal skills for interacting with customers and as well as convincing abilities, giving them product presentations and convincing them to make purchases.
• Communicates professionally with diplomacy and tact
• Exchanges merchandise for customers
• Places special orders/reservations or calls other stores to find desired items. Recommends selects and help locate or obtain merchandise based on customer needs and desires.
• Meets assigned sales targets & deadlines in the given period of time
• Maintains the proper display of goods in the store and ensures that they comply with the quality standards.
• Keeps track of new products and prices in the store. Keeps track of all the prices and labels on the display.
• Replenishes all necessary items on display and when required.
• Analyzes sell thru activity in order to replenish stock, adjust display
• Keeps record of department merchandise.
• Actively organizes and participates in store inventories
• Attends sales training activities.
• Trains new recruits
• Maintains knowledge of current collections and press releases
• Is a team player that develops constructive and cooperative working relationships with others
• Energetic, shows initiative and motivate the team
• People-oriented person
• Fluent in English. Other languages would be a plus