45,717 Department Store jobs in the United Kingdom

Summary
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
£36,000 - £44,500 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension schemePlease note, this role could be considered for the following Birmingham Stores: Erdington - Sutton Road, Erdington - Kingsbury Road, Sutton Coldfield or Kitts Green. Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders.Just like you.As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues.In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.What you'll do
Set a spectacular example for the Store Team and your customersIndependently manage the store in the absence of the Store ManagerLead and inspire the team to fulfil their potential every day using our Leadership & Company PrinciplesDiligently check and work deliveries, managing the till area and monitoring KPIsBe a friendly face for every customer, offering excellent service and helping with all customer queriesCompetently comply with Health and Safety laws, standards and guidelinesWhat you'll need
Experience leading and developing a team in a challenging, fast-paced environmentExcellent communication skills to help your colleagues and customers in a friendly and open wayA knack for time management, delegation and problem-solvingThe confidence to support your team through every shiftA pride in providing unmatched customer service for everyone who shops with usThe ability to monitor, manage and improve KPIsWhat you'll receive
30-35 days holiday (pro rata)10% in-store discountPension schemeOngoing training Enhanced family leavePlus, more of the perks you deserveYou’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

• Greet customers warmly and provide a high level of customer service.
• Assist customers in finding products and making informed purchasing decisions.
• Process sales transactions accurately and efficiently using the POS system.
• Maintain knowledge of current promotions, products, and store policies.
• Handle customer inquiries, feedback, and complaints in a professional manner.
• Restock merchandise, maintain product displays, and ensure the store is well-presented.
• Assist with inventory management and stocktaking as required.
• Ensure the store is clean, tidy, and organised at all times.
• Adhere to all company policies, procedures, and health and safety regulations.
• Contribute to achieving store sales targets and key performance indicators.
• Work collaboratively with colleagues to ensure a positive team environment.

• Greet customers warmly and provide exceptional service throughout their shopping experience.
• Assist customers in finding products and offer knowledgeable advice on merchandise.
• Drive sales by actively engaging with customers and promoting products and special offers.
• Process customer transactions accurately using the point-of-sale (POS) system.
• Maintain visual merchandising standards, ensuring products are displayed attractively and the store is clean and organised.
• Replenish stock on the shop floor and in the stockroom.
• Handle customer enquiries and resolve any issues or complaints professionally.
• Achieve individual and team sales targets.
• Stay up-to-date with product knowledge and company promotions.
• Contribute to a positive and collaborative team environment.

• Provide exceptional customer service and build customer loyalty.
• Assist customers in finding products and making purchasing decisions.
• Process sales transactions accurately and efficiently using the POS system.
• Maintain high standards of visual merchandising and store presentation.
• Replenish stock on the shop floor and ensure availability of products.
• Receive and process incoming stock and deliveries.
• Manage stock levels and participate in stock takes.
• Handle customer enquiries, returns, and exchanges professionally.
• Keep the store clean, organised, and inviting.
• Work collaboratively with team members to achieve sales targets.
• Adhere to company policies and procedures.
• Assist with opening and closing the store as required.
• Stay up-to-date with product knowledge and fashion trends.
• Contribute to a positive and energetic team environment.

• Previous experience in retail sales is preferred.
• Excellent customer service and communication skills.
• A passion for fashion and current trends.
• Friendly, outgoing, and approachable personality.
• Ability to work as part of a team.
• Reliability and punctuality.
• Flexibility with working hours, including weekends.
• Basic understanding of sales principles.
• Ability to stand for extended periods.

• Greet and assist customers in a friendly and professional manner.
• Provide product information and recommendations.
• Process sales transactions accurately using the POS system.
• Maintain store cleanliness and organization.
• Assist with inventory management, including receiving and stocking merchandise.
• Participate in visual merchandising activities to enhance store appeal.
• Achieve individual and team sales targets.
• Handle customer inquiries and resolve issues efficiently.

• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Customer-oriented attitude.
• Basic math skills.
• Flexibility to work various shifts, including weekends and holidays.