46,079 Department Stores jobs in the United Kingdom

Operations Director - Retail Management

DE1 0AA Derby, East Midlands £70000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client is seeking a highly experienced and strategic Operations Director to oversee and drive operational excellence across their retail portfolio. This leadership role, based at our **Derby, Derbyshire, UK** headquarters, is crucial for ensuring the seamless functioning of all retail locations and achieving strategic business objectives. You will be responsible for developing and implementing operational strategies, managing budgets, optimising supply chain logistics, and leading a large team of regional and store managers. The ideal candidate will have a proven track record in retail operations management, with a deep understanding of store performance metrics, customer experience, and profit maximization. Your responsibilities will include setting operational standards, implementing new initiatives, ensuring compliance with health and safety regulations, and driving continuous improvement across all facets of the retail operation. You will work closely with marketing, merchandising, and finance departments to ensure alignment and cohesive strategy execution. Strong leadership, exceptional communication, and advanced analytical skills are essential for this role. You will be adept at identifying operational challenges, developing innovative solutions, and inspiring teams to achieve peak performance. This position demands a results-oriented individual with a passion for developing talent and fostering a positive, high-performance culture within the retail environment. The ability to analyse complex operational data, make informed decisions, and translate strategy into actionable plans is key. You will be a key member of the senior management team, reporting directly to the CEO and playing a pivotal role in the company's growth and success. This is a demanding, on-site role requiring significant presence across multiple locations.

Key Responsibilities:
  • Develop and execute comprehensive operational strategies to support business growth and profitability.
  • Oversee the day-to-day operations of all retail stores, ensuring efficiency and effectiveness.
  • Manage operational budgets, P&L responsibilities, and resource allocation.
  • Lead, mentor, and develop a team of regional managers and store staff.
  • Implement and monitor key performance indicators (KPIs) to drive operational excellence.
  • Optimise supply chain management, inventory control, and logistics.
  • Ensure compliance with all health, safety, and regulatory requirements.
  • Drive initiatives for continuous improvement in store operations and customer service.
  • Collaborate with cross-functional departments to align operational plans with business strategy.
  • Foster a strong culture of performance, accountability, and customer focus.
Qualifications and Experience:
  • Master's degree in Business Administration, Management, or a related field.
  • Extensive experience (10+ years) in senior retail operations management.
  • Proven track record of successfully managing large-scale retail operations and teams.
  • Strong financial acumen, including P&L management and budgeting.
  • Exceptional leadership, communication, and interpersonal skills.
  • Demonstrated ability to develop and implement strategic operational plans.
  • Proficiency in retail management software and analytics tools.
  • Strong understanding of supply chain and logistics management.
  • Ability to travel as required to various store locations.
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Operations Manager - Retail Management

EH1 1BB Edinburgh, Scotland £50000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client, a prominent retail brand, is seeking a highly organized and results-oriented Operations Manager to join their management team. This role, based in Edinburgh, Scotland, UK , will be responsible for overseeing the day-to-day operations of multiple retail locations, ensuring efficiency, profitability, and exceptional customer service. You will lead and motivate store management teams, develop and implement operational strategies, and manage resources effectively. The ideal candidate will possess a strong understanding of retail operations, supply chain management, and staff development. Proven leadership skills, excellent problem-solving abilities, and a passion for driving performance are essential. You will be instrumental in maintaining brand standards, optimizing store performance, and contributing to the overall success of the retail division. This is an excellent opportunity to take on a key leadership role within a respected company and make a tangible impact on their operations.

Key Responsibilities:
  • Oversee and manage the operational efficiency of assigned retail stores.
  • Lead, train, and motivate store management teams and staff.
  • Develop and implement strategies to improve store performance and profitability.
  • Ensure adherence to company policies, procedures, and brand standards.
  • Manage inventory, stock control, and merchandising to optimize sales.
  • Monitor key performance indicators (KPIs) and implement action plans for improvement.
  • Handle customer escalations and ensure exceptional service delivery.
  • Manage budgets, control costs, and identify areas for operational savings.

Qualifications:
  • Proven experience in retail management, operations management, or a similar leadership role.
  • Demonstrable success in leading teams and driving operational performance.
  • Strong understanding of retail operations, P&L management, and inventory control.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to analyze data and implement data-driven operational improvements.
  • Problem-solving and decision-making capabilities.
  • Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

This is a hybrid role, requiring presence in our Edinburgh, Scotland, UK office for key meetings and operational oversight, with flexibility for remote work.
This advertiser has chosen not to accept applicants from your region.

Director of Operations - Retail Management

BN1 1AA East Sussex, South East £75000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client, a dynamic and expanding retail organization, is seeking a highly experienced and strategic Director of Operations to lead their multifaceted operational functions. This fully remote position is crucial for driving efficiency, optimizing processes, and ensuring the seamless execution of business strategies across all retail locations. You will be responsible for overseeing supply chain management, store operations, logistics, and customer service, while fostering a culture of continuous improvement and operational excellence. The ideal candidate will possess a strong track record in retail operations management, exceptional leadership capabilities, and the ability to thrive in a remote-first environment. This role demands a results-oriented individual with a deep understanding of retail dynamics and a passion for driving business growth.

Responsibilities:
  • Develop and implement strategic operational plans to align with the company's overall business objectives.
  • Oversee and optimize all aspects of retail operations, including store management, inventory control, supply chain, and logistics.
  • Ensure the efficient and effective delivery of products and services to customers across all channels.
  • Drive initiatives to improve operational efficiency, reduce costs, and enhance profitability.
  • Develop and manage operational budgets, ensuring adherence to financial targets.
  • Lead, mentor, and develop a high-performing operations team.
  • Establish and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
  • Implement and maintain robust quality control processes and customer service standards.
  • Manage relationships with key suppliers, vendors, and logistics partners.
  • Oversee the implementation of new operational systems and technologies.
  • Ensure compliance with all relevant regulations, policies, and procedures.
  • Foster a culture of continuous improvement, innovation, and accountability throughout the operations department.
  • Analyze operational data to identify trends, challenges, and opportunities for growth.
  • Lead cross-functional collaboration to ensure alignment between operations and other departments.
  • Develop and execute plans for market expansion and new store openings.
Qualifications:
  • Minimum of 10 years of progressive experience in operations management, with a significant focus on the retail sector.
  • Proven track record of success in leading and optimizing complex retail operations.
  • Demonstrated expertise in supply chain management, logistics, inventory control, and P&L management.
  • Exceptional leadership, strategic thinking, and problem-solving skills.
  • Strong understanding of retail market trends and best practices.
  • Experience in developing and implementing operational strategies that drive business growth and efficiency.
  • Proficiency in using operational management software and data analysis tools.
  • Excellent communication, negotiation, and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Experience managing teams in a remote or distributed organizational structure.
  • Bachelor's degree in Business Administration, Operations Management, or a related field; MBA is a plus.
  • Ability to travel occasionally as required for site visits and team meetings.
This is a unique opportunity to lead operational strategy for a growing brand, working remotely and making a significant impact.
This advertiser has chosen not to accept applicants from your region.

Operations Director - Retail Management (Remote)

BT1 1GD Belfast, Northern Ireland £80000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client, a leading retail organization, is seeking a highly experienced and strategic Operations Director to oversee and optimize their operational functions. This is a 100% remote position, offering the flexibility to lead from anywhere in the UK. You will be instrumental in driving operational excellence, ensuring efficiency, and maintaining high standards across all retail operations, contributing significantly to the company's strategic objectives.

As the Operations Director, your responsibilities will encompass the development and implementation of operational strategies, performance management, and process improvement initiatives. You will manage budgets, oversee supply chain logistics, and ensure adherence to company policies and regulatory standards. Your role will involve close collaboration with various departments, including merchandising, finance, and store management, to ensure seamless operations and maximize profitability. Experience in retail operations management, supply chain optimization, and implementing operational best practices is essential. Strong leadership, problem-solving, and strategic planning skills are paramount. You will be responsible for analyzing operational data, identifying key performance indicators (KPIs), and driving continuous improvement across the entire retail network. The ability to lead and inspire a geographically dispersed team is crucial.

Key responsibilities include:
  • Developing and executing comprehensive operational strategies to enhance efficiency and profitability.
  • Overseeing daily retail operations, including logistics, inventory management, and supply chain.
  • Implementing and monitoring key performance indicators (KPIs) for operational effectiveness.
  • Driving process improvement initiatives and implementing best practices across all operational areas.
  • Managing operational budgets and ensuring cost-effective resource allocation.
  • Ensuring compliance with all relevant health, safety, and regulatory standards.
  • Leading, mentoring, and developing a high-performing operations team.
  • Collaborating with senior leadership to align operational goals with company strategy.
  • Analyzing operational data to identify trends, challenges, and opportunities for growth.
  • Fostering a culture of continuous improvement and operational excellence.

The ideal candidate will possess a strong background in retail operations management, with a proven track record of success in leading large-scale operations. A degree in Business Administration, Operations Management, or a related field is preferred. Exceptional leadership, strategic thinking, and analytical skills are required. You should have extensive experience with supply chain management, performance metrics, and change management within the retail sector. Excellent communication and interpersonal skills are essential for managing relationships with stakeholders at all levels. This role is based in Belfast, Northern Ireland, UK , but is a fully remote position, offering unparalleled flexibility. If you are a strategic leader passionate about operational excellence in retail, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.

Senior Operations Manager - Retail Management

BN1 1NR East Sussex, South East £45000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Brighton, East Sussex, UK

Our client is a highly reputable and expanding retail group, known for its exceptional customer service and premium product offerings. We are seeking a dynamic and experienced Senior Operations Manager to lead and optimize retail operations across multiple stores in the Brighton area. This key leadership position involves driving operational excellence, ensuring adherence to company standards, managing store teams, and contributing to overall business growth and profitability. You will be the driving force behind creating outstanding customer experiences and efficient store functioning.

Key Responsibilities:
  • Oversee the daily operations of multiple retail stores, ensuring smooth and efficient functioning.
  • Develop and implement operational strategies to enhance customer satisfaction, store performance, and profitability.
  • Manage, coach, and develop store managers and their teams, fostering a positive and high-performance work culture.
  • Ensure strict adherence to all company policies, procedures, health and safety regulations, and visual merchandising standards.
  • Monitor key performance indicators (KPIs) such as sales, customer footfall, conversion rates, and operational costs.
  • Manage inventory, stock control, and loss prevention strategies to minimize shrinkage.
  • Drive initiatives to improve operational efficiency, streamline processes, and reduce costs without compromising quality.
  • Collaborate with the Head Office teams on marketing initiatives, product launches, and staffing requirements.
  • Conduct regular store visits and performance reviews to identify areas of strength and opportunities for improvement.
  • Handle escalated customer issues and ensure timely and effective resolution.
  • Contribute to strategic planning and budget development for the retail operations division.
Qualifications:
  • Minimum of 5 years of experience in retail management, with a proven track record in a multi-site operational leadership role.
  • Demonstrated ability to lead, motivate, and develop large teams.
  • Strong understanding of retail operations, including sales, inventory management, customer service, and loss prevention.
  • Excellent understanding of financial metrics and the ability to manage budgets and P&Ls effectively.
  • Exceptional problem-solving, decision-making, and strategic thinking skills.
  • Outstanding communication, interpersonal, and stakeholder management abilities.
  • Proficiency in retail management software and MS Office applications.
  • A passion for delivering exceptional customer service and creating a positive brand experience.
  • Flexibility to work evenings, weekends, and public holidays as required by business needs.
  • Experience within the (mention relevant retail sector, e.g., fashion, electronics, luxury goods) sector is highly desirable.
This is an exciting opportunity to join a leading retailer and play a pivotal role in its continued success. Our client offers a competitive salary, generous benefits, and excellent career progression prospects.
This advertiser has chosen not to accept applicants from your region.

Director of Operations - Retail Management

DE1 2EQ Derby, East Midlands £75000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client, a prominent player in the retail sector, is seeking an accomplished and strategic Director of Operations to oversee and optimize their operational functions. This senior management position requires a visionary leader capable of driving efficiency, profitability, and exceptional customer experiences across multiple locations. You will be responsible for the strategic planning and execution of all operational activities, including supply chain management, inventory control, process improvement, and staff management. The ideal candidate possesses a robust background in retail operations, a keen eye for detail, and a demonstrated ability to lead large teams and implement significant operational changes.

Key Responsibilities:
  • Develop and implement strategic operational plans aligned with the company's overall business objectives.
  • Oversee daily operations, ensuring smooth and efficient workflow across all retail outlets.
  • Manage and optimize the supply chain, logistics, and inventory management systems to minimize costs and maximize availability.
  • Drive continuous improvement initiatives using methodologies such as Lean or Six Sigma to enhance operational performance and reduce waste.
  • Develop, implement, and monitor key performance indicators (KPIs) to track operational efficiency and effectiveness.
  • Lead, mentor, and develop a team of regional managers and store staff, fostering a high-performance culture.
  • Ensure compliance with all health, safety, and regulatory standards within operational environments.
  • Manage the operational budget, identifying cost-saving opportunities without compromising quality or service.
  • Collaborate with marketing and merchandising teams to ensure seamless execution of promotional campaigns and product launches.
  • Implement and manage technology solutions to improve operational processes and data management.
  • Develop and maintain strong relationships with suppliers and external partners.
  • Handle escalated customer service issues and ensure timely resolution.
Qualifications:
  • Bachelor's degree in Business Administration, Operations Management, or a related field. A Master's degree is advantageous.
  • 10+ years of progressive experience in retail operations management, with at least 5 years in a senior leadership role.
  • Proven experience in managing complex supply chains, inventory systems, and operational budgets.
  • Strong understanding of retail best practices and industry trends.
  • Demonstrated success in leading change initiatives and implementing operational improvements.
  • Excellent leadership, team-building, and people management skills.
  • Exceptional analytical, problem-solving, and decision-making abilities.
  • Proficiency in operations management software and ERP systems.
  • Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
  • Commitment to upholding high standards of quality, safety, and customer service.
This is a challenging yet rewarding opportunity for a seasoned professional seeking to make a significant impact. The role offers a hybrid working arrangement, blending essential in-office collaboration with the flexibility to work remotely. The base location for this influential position is **Derby, Derbyshire, UK**. Join us and lead the operational excellence of a thriving retail business.
This advertiser has chosen not to accept applicants from your region.

Divisional Operations Director - Multi-Site Retail Management

NR1 3PA Norwich, Eastern £70000 annum + bon WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a highly respected and expanding multi-site retail group, is seeking a strategic and results-driven Divisional Operations Director to lead their operations across a significant portfolio of stores. This is a key leadership position, requiring extensive experience in retail management, P&L responsibility, and a deep understanding of operational excellence. The successful candidate will be responsible for driving sales performance, optimizing operational efficiency, and ensuring exceptional customer experiences across all assigned retail locations. You will work closely with store managers and regional managers to develop and implement strategic initiatives that align with the company's growth objectives. Key responsibilities include managing budgets, forecasting sales, controlling costs, and ensuring compliance with company policies and standards. The ideal candidate will possess strong leadership qualities, excellent decision-making skills, and a proven ability to motivate and develop teams. A thorough understanding of retail best practices, merchandising, inventory management, and staff training is essential. This role demands a hands-on approach, with significant travel required to visit retail sites, assess performance, and provide on-the-ground support. You will be instrumental in shaping the operational strategy and execution of the retail division. Responsibilities:
  • Oversee the operational performance of multiple retail divisions.
  • Develop and implement strategic plans to achieve sales and profitability targets.
  • Manage P&L responsibilities for assigned retail units.
  • Ensure consistent delivery of exceptional customer service and in-store experiences.
  • Drive operational efficiency, inventory management, and visual merchandising standards.
  • Recruit, train, and mentor store and regional management teams.
  • Monitor market trends and competitor activities to identify opportunities and threats.
  • Ensure compliance with all health, safety, and legal regulations.
  • Collaborate with marketing, merchandising, and HR departments to support business goals.
Qualifications:
  • Bachelor's degree in Business Administration, Management, or a related field.
  • Minimum of 10 years of progressive experience in multi-site retail operations management.
  • Demonstrated success in driving sales growth and profitability in a retail environment.
  • Proven P&L management experience.
  • Strong leadership, team-building, and motivational skills.
  • Excellent understanding of retail operations, merchandising, and customer service principles.
  • Ability to travel extensively to various retail locations.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and interpersonal skills.
  • Strategic thinker with a passion for retail excellence.

This role requires you to be based in or near Norwich, Norfolk, UK , and involves significant travel to oversee operations.
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Sales Associate

null Glasgow, Scotland EE

Posted today

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Job Description

Where : BT Glasgow Contact Centre - Alexander Bain House Full Time:

Permanent Salary:

£25.087 rising to £5.684 after 8 months, plus uncapped commission

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments. What's in it for you?

Competitive Salary : Starting at £25,087, rising to £25 84 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for

you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

This advertiser has chosen not to accept applicants from your region.

Sales Associate

null Clydebank, Scotland EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Where : BT Glasgow Contact Centre - Alexander Bain House Full Time:

Permanent Salary:

£25.087 rising to £5.684 after 8 months, plus uncapped commission

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments. What's in it for you?

Competitive Salary : Starting at £25,087, rising to £25 84 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for

you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

This advertiser has chosen not to accept applicants from your region.

Sales Associate

null Hamilton, Scotland EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Where : BT Glasgow Contact Centre - Alexander Bain House Full Time:

Permanent Salary:

£25.087 rising to £5.684 after 8 months, plus uncapped commission

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments. What's in it for you?

Competitive Salary : Starting at £25,087, rising to £25 84 after 8 months, plus an uncapped commission scheme Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends. Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year. Huge Discounts : Save on EE & BT products, including mobile and broadband. Career Development : Support in achieving the career you want without limits. Season Ticket Travel Loan : Funds for your travel to and from work. Volunteering Days : Give back to your local community. Optional Private Healthcare and Dental : Protection for

you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

This advertiser has chosen not to accept applicants from your region.
 

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