676 Design Research jobs in the United Kingdom

Overview

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.nWPP Media is WPP's global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com. WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.nAbout Choreograph: A Leading WPP Media BrandnChoreograph is WPP's global data products and technology company. We are on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation. We work with agencies and clients to transform the value of data by bringing together technology, data and analytics capabilities. We deliver this through the Open Media Studio, an AI-enabled media and data platform for the next era of advertising. We are endlessly curious. Our team of thinkers, builders, creators and problem solvers are over 1,000 strong, across 20 markets around the world.nRole Summary and Impact

The Director, Design Research is a specialist role, ensuring our product decisions are backed by rigorous research and user insights. The role involves conducting research for new products, analysing behavioural data, and identifying opportunities for improvements across existing applications.nResponsibilities

Research & Insights Generation: Develop and communicate a clear vision and roadmap for research activities aligned with business and product goals.nConduct user research through interviews, focus groups, workshops, surveys, usability tests, and field studies to uncover pain points and opportunities.nAnalyse behavioural and analytics data (e.g., heatmaps, session recordings, funnel analysis) to identify patterns and areas for product optimization, reconciling with primary research sources to provide a holistic picture of user behaviour.nDevelop user personas and journey maps to visualize user behaviours and inform product design.nSynthesize research findings into actionable insights that drive new features and product improvements.nStay up to date on industry trends, competitor research, and emerging user behaviours to anticipate future needs.nTeam Leadership & Strategic Direction

Lead and manage the Design Research team, including Associate Directors (Senior Researchers), Managers (Researchers), and Senior Associates (Junior Researchers).nSet strategic direction for research initiatives, ensuring alignment with business objectives and the Open Design System.nOversee resource allocation for research projects, ensuring the team operates efficiently and delivers high-quality outcomes.nCollaborate closely with product design and design QA specialists to maintain consistency and alignment across all research-driven initiatives.nFoster a culture of collaboration, innovation, and continuous improvement within the research team.nProvide mentorship and guidance to researchers, empowering them to grow their skills and thrive in their roles.nCollaboration with Product & Design Teams

Work closely with product managers, UX/UI designers, and data analysts to integrate research insights into product development.nCollaborate with UX/UI designers to translate research findings into design solutions, and contribute to wireframes, prototypes, or other design deliverables as needed.nExtend product design efforts when required, ensuring alignment with the Open Design System and maintaining high standards of usability and accessibility.nSupport product design QA processes by reviewing and validating design implementations against research insights and user needs.nAdvocate for user needs in product discussions, ensuring a balance between business goals and usability.nPartner with analytics teams to develop A/B testing plans and measure the impact of design changes.nRepresent the voice of the user and advocate for user-centred decision-making among senior product leadership.nExperimentation & Continuous Improvement

Define key metrics and KPIs to measure the impact of research-driven product decisions.nAssist in setting up experiments and prototyping studies to validate new concepts.nIterate on research methods to continually improve insights gathering.nContribute to the establishment of common research best practices across products.nSkills and Experience

At WPP Media, we believe in the power of our culture and our people. ItIXED: The role requires embracing WPP & WPP Media's shared core values:nBe Extraordinary by Leading Collectively to Inspire transformational Creativity.nCreate an Open environment by Balancing People and Client Experiences by Cultivating Trust.nLead Optimistically by Championing Growth and Development to Mobilize the Enterprise.nExperience in user research, UX research, or product design research.nStrong understanding and hands-on experience with qualitative and quantitative research methodologies, including research design, sampling, facilitation, analysis, and communication.nExperience in UX/UI design, including the ability to contribute to wireframes, prototypes, and design QA processes.nProven experience leading and managing research teams, with a track record of fostering collaboration and growth.nExperience with research tools such as UserTesting, Optimal Workshop, and Hotjar.nAbility to work with data analytics tools such as Google Analytics to extract insights. Experience with Pendo is a plus but not mandatory.nExcellent communication and storytelling skills to translate complex findings into clear, actionable recommendations.nA user-centred mindset with a passion for improving digital experiences.nStrong communication and collaboration capabilities, able to work effectively with cross-functional teams.nA highly organized and detail-oriented approach, with a focus on research rigor and quality.nA proactive approach to problem-solving, able to identify and address potential challenges in the research process.nExperience as a mentor and educator, passionate about sharing your knowledge and empowering others.nPast exposure to fast-paced working environments, with an ability to adapt to changing priorities.nLife at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and weIXED: rephrase to remove nonessential boilerplate: weIXED: have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.nWPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.nWe believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.nPlease note this is a UK based role and requires individuals to have the right to work in this location.nPlease read our Privacy Notice (Privacy Notice: for more information on how we process the information you provide.nWhile we appreciate all applications received, only those candidates selected for an interview will be contacted.n#LI-Promoted

#J-18808-Ljbffrn