94 Dialler And Contact Centre Technology Manager jobs in Gateshead

Our client is a leading contractor with a reputation for excellence in delivering high-quality commercial and social housing developments. As a company experiencing significant growth through exciting new pipelines they can offer excellent opportunities for career progression and professional development.

The Role:

As a Project Manager, you will be responsible for the end-to-end delivery of multiple construction projects, ensuring they are completed on time, within budget, and to the highest standards of quality and safety. You will be a key point of contact for clients, stakeholders, and site teams, driving project success from inception to completion.

Key Duties & Responsibilities:

• Project Planning & Strategy:

  • Develop comprehensive project plans, including scope, objectives, schedules, budgets, and resource allocation.

  • Define project goals and success criteria in collaboration with senior management and clients.

  • Identify and mitigate potential risks and challenges throughout the project lifecycle.

• Team Leadership & Management:

  • Lead, motivate, and manage multi-disciplinary project teams, including Site Managers, Quantity Surveyors, and subcontractors.

  • Foster a collaborative and high-performing team environment.

  • Conduct regular team meetings and performance reviews.

• Financial Management:

  • Monitor and control project budgets, ensuring cost-effectiveness and adherence to financial targets.

  • Work closely with Quantity Surveyors on procurement, valuations, and variations.

  • Approve invoices and track project expenditure.

• Client & Stakeholder Management:

  • Serve as the primary point of contact for clients, maintaining strong relationships and ensuring clear communication.

  • Provide regular progress reports and updates to clients and internal stakeholders.

  • Address and resolve any client concerns or issues promptly and professionally.

• Quality & Safety Assurance:

  • Ensure all projects are delivered to the highest quality standards, complying with relevant regulations and specifications.

  • Implement and enforce robust health and safety procedures on site, promoting a strong safety culture.

  • Conduct regular site inspections and audits to monitor progress, quality, and safety.

• Contract Management:

  • Oversee contract administration, ensuring compliance with contractual terms and conditions.

  • Manage variations, claims, and disputes in accordance with contractual agreements.

• Reporting & Documentation:

  • Maintain accurate and up-to-date project documentation, including progress reports, meeting minutes, and financial records.

  • Provide regular project performance reports to senior management.

• Problem Solving:

  • Proactively identify and resolve issues that may impact project delivery.

  • Implement effective solutions to overcome challenges and maintain project momentum.

About You:

• Proven experience as a Project Manager in the UK construction industry, with a strong focus on Commercial and/or Social Housing projects.

• Relevant construction degree or professional qualification (e.g., CIOB, RICS).

• Strong understanding of construction methodologies, regulations, and health and safety standards.

• Excellent leadership, communication, and interpersonal skills.

• Demonstrated ability to manage budgets, schedules, and resources effectively.

• Proficient in project management software and Microsoft Office Suite.

• Full UK driving licence and willingness to travel across the Central Belt of Scotland.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Elvet Recruitment are recruiting a Project Manager on behalf of a long-standing civil engineering contractor to help deliver schemes across the North East

The contractor are a key specialist in various sectors including: Highways, Public Realm, Structures and Plotworks.

Duties as Project Manager:

• Preparing daily and weekly progress reports, variation reports for the scheme
• Chairing weekly internal meetings, and client progress meetings
• Producing monthly reporting in line with contract requirements including commercial reports
• Dealing with varying contracts including NEC/JCT
• Developing procurement schedules
• Maintain documentation for ISO9001/14001 and 18001 systems

Experience Required as Project Manager:

• Must have proven experience working as Senior Site Agent / Project Manageroncivil engineeringprojects (5m+).
• Must have full knowledge with: Public Realm, Highways and Structures schemes
• Must have: SMSTS, CSCS and First Aid.
• Understanding of planning software and contract requirements

Remuneration:

On offer is a salary of up to 60,000 (DOE) plus generous package

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf our client.

For more information, please contact Jack Vasey at Elvet Recruitment

Elvet Recruitment are recruiting a Project Manager on behalf of a long-standing civil engineering contractor to help deliver schemes across the North East

The contractor are a key specialist in various sectors including: Highways, Public Realm, Structures and Plotworks.

Duties as Project Manager:

• Preparing daily and weekly progress reports, variation reports for the scheme
• Chairing weekly internal meetings, and client progress meetings
• Producing monthly reporting in line with contract requirements including commercial reports
• Dealing with varying contracts including NEC/JCT
• Developing procurement schedules
• Maintain documentation for ISO9001/14001 and 18001 systems

Experience Required as Project Manager:

• Must have proven experience working as Senior Site Agent / Project Manageroncivil engineeringprojects (5m+).
• Must have full knowledge with: Public Realm, Highways and Structures schemes
• Must have: SMSTS, CSCS and First Aid.
• Understanding of planning software and contract requirements

Remuneration:

On offer is a salary of up to 60,000 (DOE) plus generous package

This is a permanent position and Elvet Recruitment Limited will be acting as an employment agency for permanent recruitment on behalf our client.

For more information, please contact Jack Vasey at Elvet Recruitment

A reputable consultancy in Newcastle is looking for a dedicated Project Manager to oversee commercial, infrastructure and education projects across the North East. This is a brilliant opportunity for a Project Manager wanting to work on diverse, regionally important schemes while being part of a growing local team. The Project Manager will benefit from structured career development and the support of a national network.

The ideal Project Manager will be confident managing teams, tracking progress and maintaining client satisfaction from start to finish.

The Project Manager will work across all RIBA stages, providing programme and cost oversight, contract admin and team coordination. You'll manage risk and deliver value for clients.

• 3+ years' consultancy experience as a Project Manager

• Degree in construction/project management

• MRICS/APM/MCIOB preferred

• Knowledge of NEC and JCT contracts

• Excellent client management skills

• 44,000 - 58,000 per annum

• High-profile North East projects

• Annual bonus and progression plan

• Training towards chartership

• Supportive and flexible working environment

Keywords : Project Manager | Newcastle | Construction Consultancy | North East Projects | MRICS | Infrastructure

Our client is a leading contractor with a reputation for excellence in delivering high-quality commercial and social housing developments. As a company experiencing significant growth through exciting new pipelines they can offer excellent opportunities for career progression and professional development.

The Role:

As a Project Manager, you will be responsible for the end-to-end delivery of multiple construction projects, ensuring they are completed on time, within budget, and to the highest standards of quality and safety. You will be a key point of contact for clients, stakeholders, and site teams, driving project success from inception to completion.

Key Duties & Responsibilities:

• Project Planning & Strategy:

  • Develop comprehensive project plans, including scope, objectives, schedules, budgets, and resource allocation.

  • Define project goals and success criteria in collaboration with senior management and clients.

  • Identify and mitigate potential risks and challenges throughout the project lifecycle.

• Team Leadership & Management:

  • Lead, motivate, and manage multi-disciplinary project teams, including Site Managers, Quantity Surveyors, and subcontractors.

  • Foster a collaborative and high-performing team environment.

  • Conduct regular team meetings and performance reviews.

• Financial Management:

  • Monitor and control project budgets, ensuring cost-effectiveness and adherence to financial targets.

  • Work closely with Quantity Surveyors on procurement, valuations, and variations.

  • Approve invoices and track project expenditure.

• Client & Stakeholder Management:

  • Serve as the primary point of contact for clients, maintaining strong relationships and ensuring clear communication.

  • Provide regular progress reports and updates to clients and internal stakeholders.

  • Address and resolve any client concerns or issues promptly and professionally.

• Quality & Safety Assurance:

  • Ensure all projects are delivered to the highest quality standards, complying with relevant regulations and specifications.

  • Implement and enforce robust health and safety procedures on site, promoting a strong safety culture.

  • Conduct regular site inspections and audits to monitor progress, quality, and safety.

• Contract Management:

  • Oversee contract administration, ensuring compliance with contractual terms and conditions.

  • Manage variations, claims, and disputes in accordance with contractual agreements.

• Reporting & Documentation:

  • Maintain accurate and up-to-date project documentation, including progress reports, meeting minutes, and financial records.

  • Provide regular project performance reports to senior management.

• Problem Solving:

  • Proactively identify and resolve issues that may impact project delivery.

  • Implement effective solutions to overcome challenges and maintain project momentum.

About You:

• Proven experience as a Project Manager in the UK construction industry, with a strong focus on Commercial and/or Social Housing projects.

• Relevant construction degree or professional qualification (e.g., CIOB, RICS).

• Strong understanding of construction methodologies, regulations, and health and safety standards.

• Excellent leadership, communication, and interpersonal skills.

• Demonstrated ability to manage budgets, schedules, and resources effectively.

• Proficient in project management software and Microsoft Office Suite.

• Full UK driving licence and willingness to travel across the Central Belt of Scotland.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Job Title: Project Manager

Location: Hebburn, Tyne & Wear

Contract Type: Permanent / Full Time

About the Opportunity

Join a well-established engineering organisation in the North East, delivering high-impact projects across marine, defence, and heavy fabrication sectors. This site-based role is ideal for someone who thrives in a fast-paced, hands-on environment and enjoys taking full ownership of outcomes .

Why Join?

• Personal Growth – Work with industry experts on complex engineering projects
• Financial Security – Pension scheme and life cover
• Healthy Living – Health cash plan including dental, optical, physiotherapy, counselling, and 24/7 virtual GP
• Work-life Balance – 25 days annual leave plus bank holidays

The Role

As Project Manager, you’ll lead multi-million-pound engineering projects from start to finish. You’ll coordinate internal teams, manage budgets, and act as the key point of contact for customers, ensuring delivery with precision and quality.

Key Responsibilities

• Own fabrication projects and lead cross-functional teams
• Build customer trust and manage stakeholder relationships
• Track earned value and navigate challenges in real time
• Drive performance, safety, and quality

About You

You’re a confident leader with experience in heavy fabrication, shipbuilding, or complex engineering. Comfortable making decisions on-site, you bring strong planning and budget management skills.

Preferred Skills

• Engineering qualification (preferably mechanical)
• APM, PRINCE2, or similar
• MOD security clearance eligibility
• Proficiency in MS Office and planning tools

Security Notice

Roles are subject to security control restrictions and a BPSS check, including a basic DBS.

We’re committed to promoting inclusive opportunities. As a recruitment partner, we work with employers who value diversity and authenticity. If you’re excited about a role but don’t meet every single requirement, we still encourage you to apply — your unique perspective could be exactly what they’re looking for.

Mackinnon Bruce are working closely with a global leader in cancer diagnostics that provide innovative solutions to help researchers advance technology within the oncology space.

Due to continued growth and new partnerships, we are now looking for a Program Manager with a specific focus on Companion Diagnostics. This position would be either an on-site position in Newcastle, UK or a hybrid role with a minimum of 3 days on-site and frequent domestic and international travel.

About the Role:

The Program Manager is responsible for liaising with key stakeholders and managing partnerships with pharmaceutical companies to successfully deliver programs and projects relating to Companion Diagnostics and Advanced Assay development.

This is an individual contributor position with managerial program/project oversight, working cross functionally with local and global teams to execute the project, review & resolve issues, make critical decisions and ensure work is completed within set time frames and budget.

In this role, you will have the opportunity to:

• Lead and deliver complex companion diagnostics and R&D programs by providing strategic oversight, cross-functional alignment, and direct line management in the future.
• Build and maintain strong relationships with Pharma collaborators and business stakeholders to align expectations and milestones,
• Ensure clear, consistent communication of timelines, deliverables, and risks to all stakeholders and internal teams.
• Be accountable for driving, tracking, and reporting project progress, risks, countermeasures, and issues to pharma partners.
• Develop and implement full end-to-end project management practices in keeping with the company principles
• Oversee the daily management across all levels of program and project delivery, while integrating Quality, Regulatory, and EHS requirements.
• Provide leadership, mentoring, and coaching to project teams and build organisational project management capability through training and continuous improvement.

Role Requirements:

• A history of working within Companion Diagnostics projects with a track record of on-time delivery within budget
• A minimum of 2 years’ experience managing end-to-end projects within CDx or similar, including feasibility, assay design and development, clinical validation and regulatory submission within highly regulated environments
• Hold a BSc level (or equivalent) in a life science or related field
• Ideally you will have relevant experience of working within medical device, class II or class III (or equivalent) regulatory frameworks
• Proven ability to identify, apply and manage best practice in project management principles.
• Exceptional communication skills (verbal/written/presentation/relationship building)
• Rapid learning ability to deal with complex and novel situations
• Willing and able to travel for project specific meetings and partnership collaborations up to 30%, this will include overnight stays and potential international travel.

What we offer:

• Competitive Salary
• Performance-related bonus
• The opportunity to grow a team in the future
• Excellent company benefits

If you are interested in discussing the position further, please apply or reach out to me directly at

A leading provider in the design, manufacture, and installation of subsea umbilicals, power cables, and intervention systems is seeking an experienced Project Manager to oversee all aspects of cable testing and termination activities , ensuring the highest standards of quality, safety, and client satisfaction.

Role Purpose

The Project Manager will be responsible for managing the planning, execution, and delivery of cable testing and termination operations across offshore and onshore projects. The role requires strong coordination with engineering, manufacturing, and site teams to ensure that testing and termination works are delivered on time, within budget, and to required specifications.

Key Responsibilities

• Lead and manage all testing and termination activities for assigned cable projects (HV, MV, or fiber optic).
• Coordinate with engineering, production, QA/QC, and site teams to develop and execute test plans.
• Ensure compliance with project specifications, industry standards, and client requirements.
• Oversee FAT (Factory Acceptance Testing), SAT (Site Acceptance Testing), and commissioning activities.
• Plan and manage resources, including subcontractors, technicians, and test engineers.
• Monitor project progress, risks, and changes; implement corrective actions where required.
• Prepare and maintain project documentation, including test reports, schedules, and method statements.
• Ensure strict adherence to HSE policies during all testing and termination activities.
• Act as the main point of contact for clients during testing and termination phases.
• Support commercial teams with technical input for tenders, bids, and project proposals.

Qualifications & Experience

Essential:

• Proven experience in project management within the cable manufacturing, subsea, or HV cable installation industry .
• Strong knowledge of HV/MV cable testing (VLF, AC, DC, partial discharge, etc.) and termination methods.
• Understanding of subsea and/or offshore cable systems and standards (e.g., IEC, CIGRÉ).
• Track record of delivering projects within schedule and budget.
• Excellent communication and client relationship skills.
• Proficient in MS Project or equivalent project management tools.

Desirable:

• PMP/PRINCE2 or equivalent project management certification.
• Offshore experience and valid offshore certifications (e.g., BOSIET, GWO).
• Experience with subsea cable lay vessels and offshore operations.

Personal Attributes

• Highly organised, detail-oriented, and solution-focused.
• Strong leadership and decision-making skills.
• Ability to work under pressure and adapt to changing project requirements.
• Collaborative mindset with a focus on achieving results.