73 Digital Business Services jobs in the United Kingdom

Connect2Luton are excited to recruit a Digital Services Business Analyst on behalf of Luton Borough Council.

Main purpose of position:

As a Business Analyst you'll work alongside our product team (including user researchers, content designers, a service designer and project and product managers) to manage the business analysis processes for new digital products, including processes mapping, defining user and business needs and business requirements for Luton's internally and externally facing digital services, build using a low code platform. You'll work closely with teams and senior stakeholders across the organisation to understand needs, designing and running workshops, interviews and other analysis activities, supporting the design of new services and processes that ensure users can complete their goals and that our digital services support the delivery of Luton 2040. This will include working with service lines to help them understand their services, products and data, map current and future scenarios, and articulate their transformation objectives as well as synthesis of information and evidence into user stories and backlog items, helping and challenging services prioritise development and improvements.

You will be responsible to:

• Engage with stakeholders at all tiers of the Council to understand their business processes and document their needs and requirements, using workshops, one to one meetings and a variety of other engagement formats.
• Engage with service areas across the organisation to help them understand agile ways of working as well as the business analyst's skill set, and to help them articulate the possibilities in their area for digital transformation.
• Challenge services in a constructive and engaging manner to streamline and standardise processes wherever possible.

• Using the most appropriate techniques and tools and working with colleagues e.g. developers, user researchers as well as product owners, break down user needs and requirements, prioritise them, estimate work effort, research possible solutions options.
• Visualise service journeys in a variety of tools; map current and future processes, to quantify steps and pain points, and prioritise development as well as agree product scope.
• Lead investigations into service gaps and friction and make recommendations for service improvement.
• Use synthesis and analysis methods to develop actionable insights, spot opportunities for service improvement and product development.
• Use data to ensure services are accessible, intuitive and simple. Build and execute research and data gathering plans to help understand user need, including digital inclusion.
• Measure the impact of our products, services and proposed changes throughout the design and delivery processes.
• Conduct demand and financial analysis to quantify the potential impact and changes and help prioritising effort and investment.

Skills and Experience:

• Successful track record of working in a multidisciplinary team to deliver digital products using agile methodology
• Knowledge and experience of carrying out business analysis in a technical and digital environment
• Experience of working as a business analyst in teams building products and platforms
• Ability to work in agile ways, identifying problems to solve and building evidence to drive product decisions
• Ability to build and execute a backlog, translating user need into user stories
• Ability to visualise service journeys; map current and future processes, to quantify steps and pain points
• Ability to lead investigations into service gaps and friction, and make recommendations for service improvement
• Ability to gather, distil, and simplify for an audience large amounts of data, judging what is and isn't important, including writing reports that quickly help someone understand the problem to be solved
• An absolute commitment to meet user need in the best, most efficient way
• Understanding of user-centred design and service design
• Understanding of agile ways of working and software development practices

About Us

Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council.

Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years.

We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates

Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

About Sparta Global

Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public an.

WHJS1_UKTJ

We are SGS the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise when you need to be sure underscores our commitment to trust, integr.

WHJS1_UKTJ

B2B Marketing Manager Lead Generation & Events

Hybrid Kingston area / Remote | up to £55,000 + Benefits

Are you an experienced B2B marketer with a flair for digital campaigns and in-person events? Our client, an IT solutions provider within the data resilience space, is seeking a talented B2B Marketing Manager to drive high-quality lead generation across multiple channels.

The Role

Working .

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• Develop and implement comprehensive procurement strategies for IT hardware, software, cloud services, and digital transformation initiatives.
• Lead end-to-end sourcing processes, including market analysis, supplier identification, RFx development, negotiation, and contract award.
• Manage key supplier relationships, fostering collaboration and driving performance improvements.
• Conduct regular supplier performance reviews and ensure compliance with contractual obligations.
• Identify opportunities for cost savings, risk reduction, and process improvements within the IT procurement function.
• Collaborate closely with IT, Legal, Finance, and business units to understand requirements and ensure alignment with strategic objectives.
• Stay informed about emerging technologies and market trends to influence procurement strategies.
• Manage procurement budgets and provide regular reporting on spend, savings, and key metrics.
• Ensure all procurement activities adhere to company policies, ethical standards, and relevant regulations.
• Mentor and develop junior members of the procurement team.

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field; CIPS qualification is highly desirable.
• Minimum of 7 years of experience in strategic procurement, with a strong specialization in IT and digital services sourcing.
• Proven track record of managing complex technology procurement projects and achieving significant cost savings.
• In-depth knowledge of IT market dynamics, supplier landscape, and contracting models (e.g., SaaS, PaaS, IaaS).
• Strong negotiation, analytical, and commercial acumen.
• Excellent communication, presentation, and stakeholder management skills, with the ability to influence at all levels.
• Experience with e-procurement tools and contract management systems.
• Demonstrated leadership capabilities and experience in managing teams.
• Ability to work effectively in a fast-paced, collaborative office environment.
• Based in or willing to relocate to the Edinburgh area.

• Develop and implement strategic sourcing and category management plans for IT hardware, software, cloud services, telecommunications, and IT professional services.
• Lead end-to-end procurement processes, including market research, supplier evaluation, tender management, and contract negotiation.
• Build and maintain strong, collaborative relationships with key IT vendors and internal stakeholders across the organisation.
• Negotiate favourable contract terms, pricing, service level agreements (SLAs), and licensing agreements.
• Manage supplier performance, conduct regular reviews, and drive continuous improvement initiatives.
• Identify and mitigate risks within the IT supply chain, ensuring compliance and security standards are met.
• Analyse IT spend data to identify opportunities for cost savings, consolidation, and process improvements.
• Stay abreast of emerging technologies, market trends, and best practices in IT procurement.
• Develop and maintain up-to-date procurement documentation, including policies, procedures, and contracts.
• Provide expert advice and support to internal teams on IT procurement matters.
• Ensure compliance with company procurement policies and ethical standards.

• Bachelor's degree in Supply Chain Management, Business Administration, IT, or a related field. CIPS or ITIL certification is highly advantageous.
• A minimum of 5-7 years of progressive experience in procurement, with a significant specialization in sourcing IT hardware, software, and digital services.
• Proven track record of successfully managing complex IT procurement projects and achieving substantial cost savings.
• Expertise in contract negotiation, vendor management, and IT licensing models.
• Strong understanding of the IT market, including cloud computing (IaaS, PaaS, SaaS), cybersecurity, enterprise software, and hardware solutions.
• Excellent analytical, problem-solving, and critical thinking skills.
• Outstanding communication, negotiation, and influencing skills.
• Ability to work effectively in a remote, fast-paced environment and manage multiple priorities.
• Proficiency in procurement software and IT asset management tools.
• Deep understanding of IT service management principles.

• Develop and implement a comprehensive business development strategy to drive SaaS revenue growth.
• Identify, cultivate, and close new enterprise-level sales opportunities.
• Build and manage strategic partnerships and alliances.
• Lead, mentor, and manage a high-performing remote business development team.
• Develop compelling sales proposals, presentations, and contract negotiations.
• Analyse market trends and competitive landscape to identify new opportunities.
• Collaborate with marketing and product teams to refine go-to-market strategies.
• Manage sales pipelines, forecasts, and performance metrics.
• Represent the company at industry events and conferences (virtually or in person as needed).
• Contribute to the strategic planning and overall growth of the company.

• Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
• Minimum of 8 years of progressive experience in B2B SaaS sales and business development, with at least 3 years in a leadership role.
• Proven track record of exceeding sales targets and building successful sales teams.
• Deep understanding of SaaS business models, sales methodologies, and market dynamics.
• Exceptional negotiation, communication, and presentation skills.
• Demonstrated ability to build strong relationships with C-level executives.
• Proven experience managing remote sales teams and driving performance in a virtual environment.
• Strong analytical skills and experience with CRM software (e.g., Salesforce).

Business Development Manager - Test and Measurement Solutions (Hybrid/Remote UK)

Our client is recognised for the design, specification and distribution of specialist electronic components and systems, including test and measurement solutions. To support this continued specialist focus within the test environment, they are seeking a Business Development Manager who has a strong electrical engineering exposure, where possible with RF, EMC or power supply testing exposure

Working from a hybrid position in England, the Business Development Manager will 'go to market' and continue the target of testing applications on a consultative, solution sales basis. Supported by your existing knowledge of aerospace, defence and automotive test solution sectors in particular, you will represent our clients' range of test and measurement solutions to generate new opportunities by penetrating deeper into the customer base with existing and new clients along with responsibility for maintaining existing business.  This also includes working with existing 'warm' leads.

The role requires identification and conversion of new sales leads, the professional presentation of solutions to new and existing clients, developing and maintaining solid relationships with prospective new contacts and existing clients. Success in the role will be dependent on a good understanding of the test and measurement solutions on offer, application of commercial excellence and effective relationship building.

To support this role, you should have/be:

-    Strategic selling and business development exposure including sales opportunity closure.

-    Networking both traditional and electronic (social selling).

-    Able to deliver on time against agreed targets and objectives.

-    Negotiation exposure / understanding the differing channel sales requirements.

-    Commercial problem solving / thinking exposure

-    Facilitation / team engagement.

Sales

-    Lead pro-active sales effort across the UK for test and measurement solutions.

-    Telephone appointing and ability to fill own diary with prospect and customer visits.

-    Implement and execute sales campaigns and activity in target market areas / sectors.

-    Increase customer engagement to explore for new opportunities in existing customer base.

-    Develop and maintain key account plans for agreed strategic accounts within territory.

-    Actively develop own online professional profile and regularly produce own content to build personal, technical brand.

Additional Deliverables

-    Ability to develop and then manage to a territory plan including interaction with other group sales and business support functions.

-        Experience of shaping and identifying new marketing collateral and support in order to drive in territory sales.

-        All opportunities across the account base to be tracked and consistently updated within the company CRM and quote tracking systems.

Experience Required

-    Experience working in a similar technical arena.

-    Understanding of the market sectors in which the role will operate and ability to network successfully within the appropriate industry forums/organisations.

-        Must have experience working in B2B sales role ideally a multi-channel / distribution environment and have experience of selling at least 2 relating product categories.

-        Proven verbal and written presentation and commercial skills.

-        Ideally degree educated (or with relevant commercial experience) and with a minimum of 5 years in a customer commercial role.

This is a strategic and solution orientated position which is seeking a strong and resilient approach with a passion for solutions engagement.

Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.