3,414 Digital Commerce jobs in the United Kingdom
Digital Commerce National Account Manager
Posted 4 days ago
Job Viewed
Job Description
**Business Area: Nestlé UK&I**
**Digital Commerce National Account Manager: 12 Month Fixed Term Contract/Permenant**
**Location: Flexible across either our York or Gatwick offices (Hybrid working - approx. 2 flexible days a week in one of our fantastic offices)**
**Attractive Salary + potential bonus** **+ 12 flexible days in addition to holiday entitlement + other fantastic benefits**
_Due to succession planning and internal moves, we have fixed term contract and permanent National Account Manager opportunities within the Digital Commerce Team at_ _Nestlé_ _, more information available throughout the interview process for successful candidates._
_Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business._
_At Nestlé, we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you_ .
**Position Summary**
What can you expect from a career in the Nestlé Sales Team?
**_Every day and Everywhere, we are building a Sales community of unique people, that thrive together, make a positive difference and deliver market leading results._**
We have a fantastic opportunity for a **Digital Commerce** **National Account Manager- Pureplay** to join our Nestlé Sales Team. The role will be across our core Nestlé Categories, Food, Nutrition, Coffee and Confectionery and managing key customers, such as Amazon, Ocado, eBay and Deliveroo.
This is a pivotal role within the team, designed to accelerate Nestlé's presence across our key categories and deliver exceptionally high growth targets across complex but strategically important customers to Nestlé globally. You will manage a wide range of stakeholders internally across Zone Europe and in-market(UK), plus externally with a range of buyers at varying levels.
**A day in the life of a National Account Manager .**
Working as part of our Sales team, you will own and manage the execution with key customer partners, develop customer relationships and deliver profitable volume & value growth, accelerating profitability & net net sales per tonne through strategic revenue management. You will also be expected to keep abreast of competitor activity and market intelligence and support with the development of the Digital Commerce Channel strategy to ensure we have the tools we need to win in this area now and in the future.
You will also:
+ **Own and lead the commercial plans** with key customers, setting Joint Business Plans (JBPs) that drive growth.
+ **Direct P&L accountability** including forecasting, trade spend optimisation, commercial investment planning, sales revenue, market share and profits targets.
+ **Influence Internal stakeholders** to secure investment, shape strategic direction and create the conditions for Nestlé's plans to land.
+ **Lead customer management across key accounts** , including ownership of Quarterly Business Reviews (QBRs), regular commercial meetings and resolution of operational matters such as orders and invoicing. Ensure all day-to-day account issues are dealt with effectively and efficiently with a customer centric approach.
+ **Build and nurture external relationships** with new and existing digital-first customers, proactively identifying opportunities to scale and innovate.
+ **Act as a thought leader** across Global, Zone Europe and Nestle in the Market communities, sharing best practices and shaping future thinking in Digital Commerce. Closely monitor industry and competitor activity, to ensure our strategic commercial vision is in line with market demands.
**What will make you successful**
To be successful, you'll already have fantastic sales experience under your belt, ideally operating as a National Account Manager and ideally have a blend of sales and category experience.
You will be tenacious, results-focused and thrive in a fast-paced, high-energy setting with your passion for driving commercial growth in digital-first environments. Acting as an ambassador for Nestlé's brands, you'll demonstrate commercial acumen and the ability to influence across all levels-internally and externally.
You will also be confident in managing Joint Business Plans (JBPs), owning P&L accountability and navigating complex customer relationships. What is key alongside your commercial foundations is your genuine passion for eCommerce and digital innovation, paired with the agility to adapt to an ever-evolving landscape, that can be, at times, ambiguous.
You will also have:
+ Strong negotiation and presentation skills, with the ability to lead multi-faceted negotiations and secure investment.
+ Experience managing customer relationships end-to-end, including Quarterly Business Reviews, forecasting, order and invoice resolution, and investment planning.
+ Proven ability to convert performance metrics and insights into commercial growth actions.
+ Excellent relationship-building skills to proactively connect across Nestlé in the Market (NiM), Zone Europe and Global teams.
+ Ability to manage multiple customers and projects simultaneously, demonstrating strong time management, prioritisation and organisational skills in a dynamic environment.
+ Attention to detail and confidence with Excel and numbers to build robust business cases.
+ Curious mindset-willing to test, learn and pioneer new approaches.
+ eCommerce experience is a plus
**Why Nestlé?**
In the Nestlé Sales Team, we are creating an environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come.
We will actively encourage you to gain different experience in a wide range of roles including our Category Development teams. We want our people to have the breadth and depth of experience and as a result an unrivalled Sales career which could lead to senior roles both in the UK and across other markets.
Supported by our industry leading eBusiness and Sales Academies which develops you in all aspects of eCommerce, customer and category management, you truly can achieve your full potential whatever that might mean for you.
We will provide support and coaching to help you develop yourself in your career and as an individual, as well as offering great benefits that you'd expect from a business the size of Nestlé - in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus up to an additional 12 days flex leave, bank holiday exchange, competitive pension scheme and much more.
**What you need to know**
We will be considering and interviewing candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application.
Job advert posting date 22/09/2025
Job advert closing date 06/10/2025
_At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here:_ _Diversity, equity and inclusion | Nestlé (nestle.co.uk)_
_We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!_
Digital Commerce National Account Manager
Posted 4 days ago
Job Viewed
Job Description
**Business Area: Nestlé UK&I**
**Digital Commerce National Account Manager: 12 Month Fixed Term Contract/Permenant**
**Location: Flexible across either our York or Gatwick offices (Hybrid working - approx. 2 flexible days a week in one of our fantastic offices)**
**Attractive Salary + potential bonus** **+ 12 flexible days in addition to holiday entitlement + other fantastic benefits**
_Due to succession planning and internal moves, we have fixed term contract and permanent National Account Manager opportunities within the Digital Commerce Team at_ _Nestlé_ _, more information available throughout the interview process for successful candidates._
_Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business._
_At Nestlé, we are proud to support and provide equality of opportunity that supports employees to effectively blend their work life and commitments through hybrid and flexible working arrangements, so speak to us to understand what this could look like for you_ .
**Position Summary**
What can you expect from a career in the Nestlé Sales Team?
**_Every day and Everywhere, we are building a Sales community of unique people, that thrive together, make a positive difference and deliver market leading results._**
We have a fantastic opportunity for a **Digital Commerce** **National Account Manager- Pureplay** to join our Nestlé Sales Team. The role will be across our core Nestlé Categories, Food, Nutrition, Coffee and Confectionery and managing key customers, such as Amazon, Ocado, eBay and Deliveroo.
This is a pivotal role within the team, designed to accelerate Nestlé's presence across our key categories and deliver exceptionally high growth targets across complex but strategically important customers to Nestlé globally. You will manage a wide range of stakeholders internally across Zone Europe and in-market(UK), plus externally with a range of buyers at varying levels.
**A day in the life of a National Account Manager .**
Working as part of our Sales team, you will own and manage the execution with key customer partners, develop customer relationships and deliver profitable volume & value growth, accelerating profitability & net net sales per tonne through strategic revenue management. You will also be expected to keep abreast of competitor activity and market intelligence and support with the development of the Digital Commerce Channel strategy to ensure we have the tools we need to win in this area now and in the future.
You will also:
+ **Own and lead the commercial plans** with key customers, setting Joint Business Plans (JBPs) that drive growth.
+ **Direct P&L accountability** including forecasting, trade spend optimisation, commercial investment planning, sales revenue, market share and profits targets.
+ **Influence Internal stakeholders** to secure investment, shape strategic direction and create the conditions for Nestlé's plans to land.
+ **Lead customer management across key accounts** , including ownership of Quarterly Business Reviews (QBRs), regular commercial meetings and resolution of operational matters such as orders and invoicing. Ensure all day-to-day account issues are dealt with effectively and efficiently with a customer centric approach.
+ **Build and nurture external relationships** with new and existing digital-first customers, proactively identifying opportunities to scale and innovate.
+ **Act as a thought leader** across Global, Zone Europe and Nestle in the Market communities, sharing best practices and shaping future thinking in Digital Commerce. Closely monitor industry and competitor activity, to ensure our strategic commercial vision is in line with market demands.
**What will make you successful**
To be successful, you'll already have fantastic sales experience under your belt, ideally operating as a National Account Manager and ideally have a blend of sales and category experience.
You will be tenacious, results-focused and thrive in a fast-paced, high-energy setting with your passion for driving commercial growth in digital-first environments. Acting as an ambassador for Nestlé's brands, you'll demonstrate commercial acumen and the ability to influence across all levels-internally and externally.
You will also be confident in managing Joint Business Plans (JBPs), owning P&L accountability and navigating complex customer relationships. What is key alongside your commercial foundations is your genuine passion for eCommerce and digital innovation, paired with the agility to adapt to an ever-evolving landscape, that can be, at times, ambiguous.
You will also have:
+ Strong negotiation and presentation skills, with the ability to lead multi-faceted negotiations and secure investment.
+ Experience managing customer relationships end-to-end, including Quarterly Business Reviews, forecasting, order and invoice resolution, and investment planning.
+ Proven ability to convert performance metrics and insights into commercial growth actions.
+ Excellent relationship-building skills to proactively connect across Nestlé in the Market (NiM), Zone Europe and Global teams.
+ Ability to manage multiple customers and projects simultaneously, demonstrating strong time management, prioritisation and organisational skills in a dynamic environment.
+ Attention to detail and confidence with Excel and numbers to build robust business cases.
+ Curious mindset-willing to test, learn and pioneer new approaches.
+ eCommerce experience is a plus
**Why Nestlé?**
In the Nestlé Sales Team, we are creating an environment where we all feel we belong, we are the best we can be, and we win together. We want people to feel they can be themselves, dare greatly and believe their best is yet to come.
We will actively encourage you to gain different experience in a wide range of roles including our Category Development teams. We want our people to have the breadth and depth of experience and as a result an unrivalled Sales career which could lead to senior roles both in the UK and across other markets.
Supported by our industry leading eBusiness and Sales Academies which develops you in all aspects of eCommerce, customer and category management, you truly can achieve your full potential whatever that might mean for you.
We will provide support and coaching to help you develop yourself in your career and as an individual, as well as offering great benefits that you'd expect from a business the size of Nestlé - in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus up to an additional 12 days flex leave, bank holiday exchange, competitive pension scheme and much more.
**What you need to know**
We will be considering and interviewing candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don't delay in submitting your application.
Job advert posting date 22/09/2025
Job advert closing date 06/10/2025
_At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here:_ _Diversity, equity and inclusion | Nestlé (nestle.co.uk)_
_We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!_
Head of Digital Marketing & E-commerce Strategy
Posted 3 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and implement a multi-channel digital marketing strategy encompassing SEO, SEM, content marketing, email marketing, and social media advertising.
- Oversee all aspects of the e-commerce platform, including user experience, conversion rate optimization, and product merchandising.
- Manage and grow social media presence across key platforms, developing engaging content and community management strategies.
- Analyze market trends, competitor activities, and customer data to identify new opportunities and optimize campaign performance.
- Manage the digital marketing budget, ensuring efficient allocation of resources and maximizing ROI.
- Lead and mentor a team of digital marketing specialists, fostering a culture of innovation and continuous improvement.
- Collaborate with cross-functional teams, including sales, product development, and customer service, to ensure a cohesive brand message and customer journey.
- Track, measure, and report on key performance indicators (KPIs) related to website traffic, conversion rates, customer acquisition cost, and lifetime value.
- Bachelor's degree in Marketing, Business, or a related field; Master's degree preferred.
- Minimum of 7 years of progressive experience in digital marketing, with at least 3 years in a leadership role within e-commerce.
- Demonstrated success in developing and executing data-driven digital marketing strategies that have resulted in significant revenue growth.
- In-depth knowledge of SEO, SEM, PPC, social media marketing, content strategy, and email marketing best practices.
- Proficiency with e-commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics, Adobe Analytics).
- Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
- Excellent leadership, communication, and interpersonal skills.
- Experience in managing online communities and social media campaigns.
Head of Digital Marketing & E-commerce Strategy
Posted 4 days ago
Job Viewed
Job Description
This role requires a strategic thinker with a proven track record in managing multi-channel digital marketing efforts, including SEO, SEM, social media marketing, email marketing, and content marketing. You will oversee the entire e-commerce customer journey, from initial website visit to post-purchase engagement, ensuring a seamless and compelling user experience. The ideal candidate will be adept at analysing data, identifying trends, and translating insights into actionable strategies that drive conversion rates and revenue. You will manage a team of digital marketing specialists and work closely with cross-functional departments such as product development, sales, and customer service.
Key responsibilities include defining the overall digital marketing budget, setting key performance indicators (KPIs), and monitoring campaign performance against objectives. You will lead the development and implementation of A/B testing strategies to continuously improve website performance and conversion rates. The ability to stay ahead of digital marketing trends and emerging technologies is essential. This is an exciting opportunity to take ownership of a critical business function and significantly influence the company's trajectory. You will champion digital innovation and foster a data-driven marketing culture.
We are looking for a passionate and results-oriented leader with at least 8 years of progressive experience in digital marketing and e-commerce, with a significant focus on strategic development and team leadership. A Bachelor's degree in Marketing, Business, or a related field is required, and a Master's degree is a plus. Demonstrated success in scaling e-commerce businesses and managing substantial marketing budgets is essential. If you are ready to make a substantial impact in a remote, forward-thinking organisation, we want to hear from you.
Responsibilities:
- Develop and execute comprehensive digital marketing and e-commerce strategies.
- Oversee all aspects of the e-commerce platform, including user experience and conversion optimisation.
- Manage and optimise SEO, SEM, social media, email, and content marketing campaigns.
- Analyse website traffic, user behaviour, and sales data to drive insights and strategies.
- Lead and mentor the digital marketing team, fostering a collaborative and high-performing environment.
- Manage the digital marketing budget and allocate resources effectively.
- Define and track key performance indicators (KPIs) to measure campaign success.
- Stay abreast of emerging digital marketing trends and technologies.
- Collaborate with product and sales teams to align marketing efforts with business goals.
- Minimum of 8 years of experience in digital marketing and e-commerce, with proven leadership experience.
- Strong understanding of SEO, SEM, social media, email marketing, and content strategy.
- Proficiency in e-commerce platforms and analytics tools (e.g., Google Analytics, Adobe Analytics).
- Excellent analytical, strategic thinking, and problem-solving skills.
- Demonstrated success in driving online sales growth and customer acquisition.
- Strong leadership and team management capabilities.
Head of Digital Marketing & E-commerce Strategy
Posted 4 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and implement a cutting-edge digital marketing and e-commerce strategy aligned with business objectives.
- Oversee the creation and execution of integrated marketing campaigns across all digital channels, including social media, search engines, email, and display networks.
- Manage and grow the company's social media presence, fostering community engagement and driving traffic and conversions.
- Optimize website content and user experience for maximum search engine visibility (SEO) and conversion rates (CRO).
- Develop and manage paid advertising campaigns (SEM, social ads), monitoring performance and ROI.
- Analyze website traffic, sales data, and marketing campaign performance using tools like Google Analytics, and provide actionable insights and reports.
- Identify and implement new e-commerce technologies and digital marketing trends to maintain a competitive edge.
- Collaborate with content creators, designers, and developers to ensure brand consistency and effective campaign execution.
- Manage the e-commerce platform, ensuring a seamless and secure customer experience from browsing to checkout.
- Track key performance indicators (KPIs) and regularly report on progress to senior management.
- Develop and manage the digital marketing budget effectively.
- Bachelor's or Master's degree in Marketing, Digital Media, Business, or a related field.
- Extensive experience (7+ years) in digital marketing and e-commerce, with a proven track record of success in growing online sales and brand awareness.
- Demonstrated expertise in SEO, SEM, social media marketing, content marketing, and email marketing.
- Proficiency with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and digital analytics tools (e.g., Google Analytics, SEMrush).
- Strong understanding of social media trends and best practices for engagement and conversion.
- Excellent analytical and strategic thinking skills, with the ability to translate data into actionable insights.
- Exceptional leadership, communication, and project management skills.
- Experience managing remote teams is highly desirable.
- Creative mindset with a passion for innovation in the digital space.
Head of Digital Marketing & E-commerce Strategy
Posted 13 days ago
Job Viewed
Job Description
As the Head of Digital Marketing & E-commerce Strategy, you will be responsible for developing and executing comprehensive digital marketing and e-commerce strategies to drive online sales, enhance brand visibility, and optimize the customer journey. Your remit will cover all aspects of online growth, including SEO, SEM, social media marketing, content strategy, email marketing, affiliate marketing, and direct-to-consumer (DTC) e-commerce platform management. You will leverage data analytics to identify trends, measure performance, and continually refine strategies for maximum ROI. This role requires a visionary leader with a proven track record of scaling online businesses and a deep understanding of the evolving digital landscape.
Key Responsibilities:
- Develop and implement innovative digital marketing and e-commerce strategies aligned with business objectives.
- Oversee all digital marketing channels, including SEO, SEM, social media, email marketing, and paid advertising.
- Manage and optimize the e-commerce platform to enhance user experience and drive conversion rates.
- Develop and execute compelling content marketing strategies to engage target audiences.
- Analyze website traffic, sales data, and campaign performance to derive actionable insights.
- Lead A/B testing and conversion rate optimization (CRO) initiatives.
- Manage the digital marketing budget effectively, ensuring optimal allocation of resources.
- Stay abreast of the latest trends and technologies in digital marketing and e-commerce.
- Collaborate with cross-functional teams (e.g., product, sales, customer service) to ensure a seamless customer experience.
- Build and mentor a high-performing digital marketing and e-commerce team.
Qualifications:
- A Bachelor's degree in Marketing, Business Administration, or a related field; an MBA or Master's is a plus.
- A minimum of 7 years of progressive experience in digital marketing and e-commerce, with at least 3 years in a leadership role.
- Demonstrated success in developing and executing strategies that have significantly grown online sales and brand engagement.
- In-depth knowledge of SEO, SEM, social media platforms, email marketing, and analytics tools (e.g., Google Analytics).
- Proven experience with e-commerce platforms (e.g., Shopify, Magento) and conversion rate optimization techniques.
- Strong analytical skills and the ability to translate data into strategic decisions.
- Excellent leadership, communication, and project management skills.
- Experience working remotely and managing distributed teams is highly advantageous.
- A passion for innovation and a proactive approach to problem-solving.
This is a remarkable opportunity for a results-driven digital leader to shape the future of a thriving online brand, working remotely from Reading, Berkshire, UK .
Manager, Digital Commerce, Content & Optimisation (EMEA)
Posted 3 days ago
Job Viewed
Job Description
Job Title: Manager, Digital Commerce, Content & Optimisation (EMEA)
Location: London
Division: MK
Reporting to: Director, Digital Commerce (EMEA)
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
"I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals, but also that I can give them a place where they can achieve theirs."
- Michael Kors -
We have an exciting opportunity for a Manager Content & Optimisation
Department overview:
Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience.
With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement.
At the heart of this growth is the London-based Digital Commerce team, managing nine localized transactional websites serving customers in over 50 countries, including the UK, Germany, France, Spain, Italy, Australia, Singapore, India, Poland, and South Africa.
A highly commercial, detail-oriented professional with strong organizational, communication, and management skills, adept at meeting deadlines and multitasking in a dynamic environment.
What You’ll Do:
Operating within a fast-paced, international environment, this role is both hands-on and strategic. It offers a high degree of autonomy and ownership, making it a challenging yet highly rewarding opportunity for a driven digital professional.
This role is built around two key pillars, content management and site optimisation, each equally vital to the success of Michael Kors’ EMEA digital presence.
Optimisation:
- Drive performance across all EMEA sites and channels by optimising the Salesforce Commerce Cloud e-commerce platform and merchandising tools to consistently improve conversion rates.
- Partner with the Director to define and execute the end-to-end Conversion Rate Optimisation strategy, including a robust A/B testing roadmap via the Dynamic Yield Platform to maximise the impact of all available tools and features.
- Foster strong relationships with vendor account managers to pilot innovation, new features, and deliver best-in-class digital customer experiences.
- Leverage data to evaluate site engagement and constantly test and refine site navigation, filters and key interaction points, for enhanced customer experience and performance.
- Optimise on-site search, sort rules, and visual merchandising tactics to improve product discoverability and conversion, while developing scalable playbooks for seasonal execution.
- Deliver regular reporting and post-test analyses to generate actionable insights and inform future optimisation efforts.
- Collaborate proactively with U.S. counterparts to share insights, align on global CRO initiatives, and adopt best practices across regions
Content
- Partner with the Director to define and communicate the seasonal content strategy for Michael Kors EMEA sites, aligning with business priorities and brand direction.
- Manage the e-commerce content calendar to ensure timely planning, communication, and delivery of all web content across key markets.
- Collaborate cross-functionally to execute end-to-end content, supporting key products, seasonal trends, campaigns, and initiatives.
- Align with the Global Content Strategy, while delivering localized, engaging, and relevant content tailored to the EMEA audience
- Create detailed content briefs for design, covering homepage creative, category landing pages, trend edits, seasonal refreshes, evergreen content, promotional messaging, and editorial features.
- Coordinate with design and web production to ensure smooth implementation of content updates and enhancements across all digital touchpoints
- Use asset tracker to align with product readiness for timely content launches.
- Analyse content performance, identify opportunities for optimization, testing, and continuous strategic improvements
You’ll Need to Have:
- 4–5 years’ experience in e-commerce role with experience of strategic management of content and site optimisation within a fast-paced, international retail environment
- Prior team and stakeholder management experience,
- Current working experienced of personalization tools including Dynamic Yield, Salesforce, Taggstar, and Bazaarvoice
- Strong analytical and data-driven mindset, skilled in Adobe Omniture and Content Square
- Results-oriented, with a focus on site optimization through user behavior and performance insights
- Excellent communicator and cross-functional collaborator
- Proficient in SFCC with hands-on experience in digital storefront management
- Advanced PC skills, including Excel (formulas, pivot tables), PowerPoint, and Word.
MK Perks:
A purpose-driven workplace where you can grow your career, enjoy flexible benefits, and be part of a culture built on inclusion, impact, and recognition.
- Career Growth
- Clear paths for progression, leadership opportunities, and mentorship programs to help you thrive.
- Work-Life Balance & Flexibility
- Support for your well-being with flexible work options and generous time-off policies.
- Diversity, Equity & Inclusion
- Be part of an inclusive culture—recognized by Forbes as a Best Employer for Diversity—where diverse talent is empowered to succeed.
- Exclusive Employee Perks
- Enjoy discounts on premium products and luxury brands.
- Impact & Social Responsibility
- Contribute to global and local causes through volunteer days, sustainability programs, and charitable giving.
- Pension Contribution
- Season Loan Tickets
- Enhanced Maternity and Paternity Pay
- Private Health and Dental
- Gym Discounts
Be The First To Know
About the latest Digital commerce Jobs in United Kingdom !
Manager, Digital Commerce, Content & Optimisation (EMEA)
Posted 3 days ago
Job Viewed
Job Description
Job Title: Manager, Digital Commerce, Content & Optimisation (EMEA)
Location: London
Division: MK
Reporting to: Director, Digital Commerce (EMEA)
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
"I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals, but also that I can give them a place where they can achieve theirs."
- Michael Kors -
We have an exciting opportunity for a Manager Content & Optimisation
Department overview:
Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience.
With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement.
At the heart of this growth is the London-based Digital Commerce team, managing nine localized transactional websites serving customers in over 50 countries, including the UK, Germany, France, Spain, Italy, Australia, Singapore, India, Poland, and South Africa.
A highly commercial, detail-oriented professional with strong organizational, communication, and management skills, adept at meeting deadlines and multitasking in a dynamic environment.
What You’ll Do:
Operating within a fast-paced, international environment, this role is both hands-on and strategic. It offers a high degree of autonomy and ownership, making it a challenging yet highly rewarding opportunity for a driven digital professional.
This role is built around two key pillars, content management and site optimisation, each equally vital to the success of Michael Kors’ EMEA digital presence.
Optimisation:
- Drive performance across all EMEA sites and channels by optimising the Salesforce Commerce Cloud e-commerce platform and merchandising tools to consistently improve conversion rates.
- Partner with the Director to define and execute the end-to-end Conversion Rate Optimisation strategy, including a robust A/B testing roadmap via the Dynamic Yield Platform to maximise the impact of all available tools and features.
- Foster strong relationships with vendor account managers to pilot innovation, new features, and deliver best-in-class digital customer experiences.
- Leverage data to evaluate site engagement and constantly test and refine site navigation, filters and key interaction points, for enhanced customer experience and performance.
- Optimise on-site search, sort rules, and visual merchandising tactics to improve product discoverability and conversion, while developing scalable playbooks for seasonal execution.
- Deliver regular reporting and post-test analyses to generate actionable insights and inform future optimisation efforts.
- Collaborate proactively with U.S. counterparts to share insights, align on global CRO initiatives, and adopt best practices across regions
Content
- Partner with the Director to define and communicate the seasonal content strategy for Michael Kors EMEA sites, aligning with business priorities and brand direction.
- Manage the e-commerce content calendar to ensure timely planning, communication, and delivery of all web content across key markets.
- Collaborate cross-functionally to execute end-to-end content, supporting key products, seasonal trends, campaigns, and initiatives.
- Align with the Global Content Strategy, while delivering localized, engaging, and relevant content tailored to the EMEA audience
- Create detailed content briefs for design, covering homepage creative, category landing pages, trend edits, seasonal refreshes, evergreen content, promotional messaging, and editorial features.
- Coordinate with design and web production to ensure smooth implementation of content updates and enhancements across all digital touchpoints
- Use asset tracker to align with product readiness for timely content launches.
- Analyse content performance, identify opportunities for optimization, testing, and continuous strategic improvements
You’ll Need to Have:
- 4–5 years’ experience in e-commerce role with experience of strategic management of content and site optimisation within a fast-paced, international retail environment
- Prior team and stakeholder management experience,
- Current working experienced of personalization tools including Dynamic Yield, Salesforce, Taggstar, and Bazaarvoice
- Strong analytical and data-driven mindset, skilled in Adobe Omniture and Content Square
- Results-oriented, with a focus on site optimization through user behavior and performance insights
- Excellent communicator and cross-functional collaborator
- Proficient in SFCC with hands-on experience in digital storefront management
- Advanced PC skills, including Excel (formulas, pivot tables), PowerPoint, and Word.
MK Perks:
A purpose-driven workplace where you can grow your career, enjoy flexible benefits, and be part of a culture built on inclusion, impact, and recognition.
- Career Growth
- Clear paths for progression, leadership opportunities, and mentorship programs to help you thrive.
- Work-Life Balance & Flexibility
- Support for your well-being with flexible work options and generous time-off policies.
- Diversity, Equity & Inclusion
- Be part of an inclusive culture—recognized by Forbes as a Best Employer for Diversity—where diverse talent is empowered to succeed.
- Exclusive Employee Perks
- Enjoy discounts on premium products and luxury brands.
- Impact & Social Responsibility
- Contribute to global and local causes through volunteer days, sustainability programs, and charitable giving.
- Pension Contribution
- Season Loan Tickets
- Enhanced Maternity and Paternity Pay
- Private Health and Dental
- Gym Discounts
Head of Digital Marketing & E-commerce Strategy (Remote-First)
Posted 6 days ago
Job Viewed
Job Description
Responsibilities:
- Develop and implement a cutting-edge digital marketing and e-commerce strategy to drive revenue growth and brand engagement.
- Oversee all aspects of digital marketing, including SEO, SEM, social media, content marketing, email marketing, and affiliate marketing.
- Lead the e-commerce strategy, focusing on platform optimization, user experience, conversion rate optimization (CRO), and customer lifetime value.
- Manage and optimize digital advertising budgets across various platforms to achieve maximum ROI.
- Analyze digital marketing performance data, identify trends, and provide actionable insights to improve campaign effectiveness.
- Develop and execute data-driven strategies for customer acquisition, retention, and loyalty.
- Manage the e-commerce platform, including product catalog, merchandising, and promotional activities.
- Collaborate with cross-functional teams (product, sales, customer service) to ensure a consistent brand message and customer experience.
- Stay abreast of the latest digital marketing trends, technologies, and best practices.
- Lead, mentor, and inspire a team of digital marketing and e-commerce professionals.
- Define and track key performance indicators (KPIs) for all digital initiatives.
- Manage relationships with external agencies and technology partners.
- Ensure compliance with data privacy regulations (e.g., GDPR).
- Drive innovation in digital marketing and e-commerce strategies.
- Report on digital marketing and e-commerce performance to senior leadership.
- Bachelor's degree in Marketing, Business Administration, Digital Media, or a related field. A Master's degree is a plus.
- Minimum of 8-10 years of progressive experience in digital marketing and e-commerce, with at least 3-5 years in a leadership role.
- Proven track record of successfully developing and executing digital marketing and e-commerce strategies that drive significant revenue growth.
- Extensive experience with major e-commerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud).
- In-depth knowledge of SEO, SEM, social media marketing, content marketing, email marketing, and analytics tools (e.g., Google Analytics).
- Strong analytical skills and proficiency in data interpretation and reporting.
- Excellent leadership, team management, and interpersonal skills.
- Strategic thinking and a strong understanding of the FMCG market.
- Exceptional communication and presentation skills.
- Ability to thrive in a fully remote work environment and manage time effectively.
- Experience with A/B testing and conversion rate optimization techniques.
- Familiarity with CRM systems.
Director of E-commerce & Digital Strategy
Posted 4 days ago
Job Viewed
Job Description
The Director will oversee all aspects of the company's online presence, including website management, user experience (UX) optimization, digital marketing campaigns, social media strategy, and customer relationship management (CRM). You will work closely with technology, marketing, and sales teams to ensure a seamless and integrated approach to online business. Success in this role hinges on a deep understanding of e-commerce best practices, data analytics, emerging digital trends, and the ability to translate these into actionable strategies that deliver measurable results.
Key responsibilities include:
- Developing and implementing a high-level e-commerce and digital strategy to drive revenue growth and profitability.
- Overseeing the entire online customer journey, from discovery to purchase and post-purchase engagement.
- Managing and optimizing the company's e-commerce platform, ensuring a user-friendly and engaging experience.
- Leading and executing comprehensive digital marketing campaigns across SEO, SEM, social media, email marketing, and affiliate marketing.
- Developing and implementing a robust social media strategy to build brand awareness and community engagement.
- Utilizing data analytics and customer insights to identify trends, opportunities, and areas for improvement.
- Managing the e-commerce budget effectively and ensuring optimal return on investment.
- Leading and mentoring a high-performing remote digital team.
- Staying ahead of emerging e-commerce technologies and digital marketing trends.
- Collaborating with cross-functional teams to ensure alignment between online and offline business strategies.
Candidates must have a Bachelor's degree in Marketing, Business, Computer Science, or a related field; an MBA or Master's degree is preferred. A minimum of 8-10 years of progressive experience in e-commerce management and digital strategy, with at least 3-5 years in a leadership role, is required. Demonstrated success in growing online sales and implementing effective digital marketing campaigns is essential. Strong analytical, strategic planning, and problem-solving skills are crucial. Exceptional leadership and communication skills are necessary to manage a remote team and collaborate effectively with stakeholders. This role is based out of Portsmouth, Hampshire, UK , but operates entirely remotely, offering significant flexibility.