525 Director Of Content jobs in the United Kingdom

Director - Content Acquisition & Rights Management

London, London S&P Global

Posted 1 day ago

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Job Description

**About the Role:**
**Grade Level (for internal use):**
13
**About the Role:**
The Director, Content Acquisition & Rights Management (CARM), will manage content acquisition and support other areas of this centralized function for S&P Global's worldwide business for the acquisition, utilization, and distribution of 3rd party content and services. This hybrid role requires 2 days a week or 9 days a month work from our London office. The role will help implement internal controls to ensure that the use of 3rd party content and services contracts meet the needs of our businesses and ensure S&P Global's compliance with all terms and conditions.
**The Team:**
The CARM group currently manages this function across the enterprise. We focus on building strong vendor relationships and aligning internal strategies with business needs. Our team is dedicated to optimizing content acquisition strategies and ensuring compliance with contractual obligations. We value collaboration, innovation, and a global mindset in our approach to managing third-party content and service providers.
**Responsibilities and Impact:**
+ Manage content acquisition with a focus on S&P Global Market Intelligence.
+ Lead a team responsible for commercial deal and contractual negotiations, including vendor selection, negotiation of commercial terms, and post-execution management of rights and obligations for vendor partnerships.
+ Establish and maintain strong relationships with third-party content and service providers and key internal stakeholders.
+ Work with businesses to create data strategies around product creation, enhancements, and increased revenues.
+ Partner with business stakeholders to review requests for additional content and services, managing the RFI/RFP process.
+ Lead contract renewal processes and ensure compliance with existing license grants.
+ Maintain accurate summaries of all vendor relationships and related contracts.
+ Implement and promote best practices globally, optimizing data sources across the organization.
+ Coordinate the sharing of data and information assets within S&P Global.
+ Managing people team to ensure alignment with strategic goals and efficient operations.
**What We're Looking For:**
**Basic Required Qualifications:**
+ Bachelor's degree with 12+ years of relevant experience in **financial information/market data vendor relationship management and contract negotiations, in a big corporate environment** .
+ Problem-solving, and synergy cost savings analysis experience.
+ Complex and creative commercial deal negotiation experience.
+ Strong attention to detail and multi-tasking skills.
+ Solid knowledge of financial information and market data industry.
+ Excellent Microsoft Office skills, including Word, Excel, PowerPoint, and Outlook.
+ Strong customer focus with demonstrated ability to be highly responsive.
+ Comfortable liaising with internal stakeholders and external partners.
+ Solid presentation and writing skills with the ability to influence.
+ Excellent organizational and team-building skills.
+ Strong interpersonal communication skills.
**Additional Preferred Qualifications:**
+ People management experience and skills to develop and support employees.
+ Experience in high-yield or leveraged loan financial market.
+ Content acquisition experience.
+ Familiarity with generative AI frameworks and tools, with a strong emphasis on practical application to enhance work efficiency and drive process improvements.
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), DTMGOP103.2 - Middle Management Tier II (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** London, United Kingdom
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Director, Digital Content Strategy

Little Chalfont, South East Danaher Corporation

Posted 13 days ago

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Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System ( which makes everything possible.
The Director, Digital Content Strategy is responsible for our core flagship product Cytiva.com. This pivotal role requires an exceptional leader who understands the essence of a branded house company and can leverage the website not just as a valued information hub for our customers and prospects but as a significant profit driver. You will be entrusted with the guardianship of our brand voice, ensuring consistency across all the content while optimizing our site to meet customer needs and our ambitious business objectives. In this role you will implement and oversee the content strategy for Cytiva's website, ensuring that it aligns with our company's goals, brand identity, and market position and resonates with, and engages our, global audience and the prospective segment.
This position reports to the Director, Brand Content Strategy and is part of the Brand Experience team l ocated in a Cytiva hub in either Marlborough, MA, Amersham, UK or Krakow, Poland and will be an on-site role.
What you will do:
+ Lead a cross-functional team of content creators, editors, and marketers to produce high-quality, engaging content that reflects value proposition, drives traffic, and converts visitors into leads.
+ Collaborate with marketing, sales, product development, and customer service teams to create cohesive narratives and strategies that enhance the customer journey and drive business objectives.
+ Analyze content performance and user engagement metrics to inform content strategies, optimize user experience, increase profitability, and drive the website's evolution as a long-term profit center.
+ Champion brand consistency across all digital content, establishing guidelines and processes that ensure a unified brand narrative. And ensure that the website content complies with legal and regulatory standards.
+ Stay ahead of industry trends, digital marketing innovations, and competitor strategies to keep Cytiva's website and content at the forefront of the Biotechnology and Life Sciences sector.
Travel, Motor Vehicle Record & Phsyical/Environmental Requirements:
+ Ability to travel - 10% as needed.
Who you are:
+ A strategic thinker, with a Bachelor's degree in digital marketing, marketing, or communications and a proven track record of leading content strategy and marketing efforts in a global multinational environment.
+ 5+ years of demonstrated experience transforming a website into a significant profit driver through innovative content strategies and digital marketing techniques.
+ Skilled in analyzing digital content performance and making data-driven decisions, with a proven analytics experience and demonstrated knowledge of SEO best practices.
+ Exceptional communicator with a talent for storytelling, able to convey complex ideas in compelling, easy-to-understand ways that resonate with a global audience and across customer segments
+ Agile and adaptive, comfortable navigating the fast-paced and ever-changing landscape of customer needs in a matrixed organization. Strong leadership skills, capable of inspiring and managing a diverse team of creative professionals to deliver content journeys that meet customer and business objectives.
It would be a plus if you also possess previous experience in:
+ Technical proficiency in CMS, web analytics tools, and a basic understanding of web technologies (HTML, CSS) is a plus.
+ Proficient in CSS, HTML, and familiar with the Agile framework, with the ability to leverage these skills to enhance content delivery and user experience is a plus.
Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info ( .
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
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Creative Director - Digital Content

CF10 2AA Cardiff, Wales £70000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client is seeking an inspirational and strategic Creative Director specializing in Digital Content to join their dynamic team in Cardiff, Wales, UK . This role offers a hybrid work model, allowing for a blend of in-office collaboration and remote flexibility. You will be responsible for shaping the creative vision and leading the execution of all digital content initiatives across various platforms, ensuring brand consistency and engagement. The ideal candidate possesses a strong portfolio, a deep understanding of digital marketing, and exceptional leadership qualities.

Key Responsibilities:
  • Develop and articulate a compelling creative strategy for all digital content, including social media, website, email marketing, video, and interactive experiences.
  • Lead and inspire a team of content creators, designers, videographers, and copywriters.
  • Oversee the entire content creation process, from ideation and concept development to production, editing, and distribution.
  • Ensure all content aligns with brand guidelines, marketing objectives, and target audience engagement strategies.
  • Collaborate closely with marketing, product, and sales teams to integrate creative initiatives with broader business goals.
  • Manage creative budgets, resources, and project timelines effectively.
  • Stay at the forefront of digital trends, emerging platforms, and innovative content formats.
  • Conduct creative reviews and provide constructive feedback to the creative team.
  • Measure and analyze content performance, using data to inform future creative strategies.
  • Develop and maintain strong relationships with external agencies and vendors as needed.
  • Champion a culture of creativity, innovation, and continuous improvement within the creative department.
  • Translate complex ideas into engaging and accessible digital narratives.
  • Ensure brand voice and visual identity are consistently applied across all digital touchpoints.
Required Qualifications and Experience:
  • Bachelor's degree in Marketing, Communications, Fine Arts, Design, or a related field.
  • Proven experience (8+ years) in a creative leadership role, with a strong focus on digital content and marketing.
  • Exceptional portfolio demonstrating a wide range of successful digital creative campaigns and content.
  • Deep understanding of digital marketing channels, social media platforms, SEO, and content analytics.
  • Strong leadership, team management, and interpersonal skills.
  • Excellent strategic thinking, problem-solving, and decision-making abilities.
  • Proficiency with relevant creative software and digital content management systems.
  • Exceptional communication, presentation, and storytelling skills.
  • Experience managing budgets and external creative resources.
  • Ability to thrive in a fast-paced, collaborative environment.
  • Adaptability to evolving digital landscapes and consumer behaviors.
This is a pivotal role for a creative visionary who can drive engagement and elevate the brand's digital presence through exceptional content. Join our client and make your mark on their digital future.
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Creative Director - Digital Content & Campaigns

OX1 1JG Oxford, South East £60000 Annually WhatJobs

Posted 19 days ago

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full-time
We are looking for an innovative and visionary Creative Director to lead digital content and campaign development for our client within the Arts & Entertainment sector, based in **Oxford, Oxfordshire, UK**. This hybrid role offers a unique opportunity to shape the creative output and brand narrative across multiple digital channels. You will be responsible for conceptualizing and overseeing the creation of engaging and impactful digital content, including video, social media campaigns, website assets, and interactive experiences, all aligned with artistic vision and marketing objectives. Your leadership will guide a team of designers, copywriters, and multimedia specialists, ensuring high-quality execution and timely delivery of projects. The ideal candidate will possess a strong portfolio showcasing a track record of successful creative leadership in digital media, with a deep understanding of current digital trends, platform nuances, and audience engagement strategies. Experience in the arts, theatre, music, or museum sectors is highly advantageous. You will be adept at translating abstract concepts into compelling visual and narrative forms, and possess excellent presentation and communication skills to articulate creative vision to stakeholders. This role involves a balance of on-site collaboration at our **Oxford, Oxfordshire, UK** creative hub, essential for team synergy and project development, and remote work for flexible execution and content strategy. A Bachelor's degree in Fine Arts, Graphic Design, Marketing, or a related creative field, coupled with significant experience (7+ years) in creative direction or senior creative roles, is required. If you are a strategic creative thinker with a passion for storytelling and a desire to make a significant impact in the arts, we invite you to apply.
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Creative Content Director - Digital Arts

BN1 1AA East Sussex, South East £70000 Annually WhatJobs

Posted 17 days ago

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full-time
Our client is seeking an visionary Creative Content Director to lead their digital arts initiatives. This is a fully remote position, offering unparalleled flexibility and the opportunity to shape compelling artistic narratives from anywhere in the UK. You will be responsible for developing and executing creative strategies across various digital platforms, ensuring a cohesive and engaging brand experience. This role demands a unique blend of artistic vision, strategic thinking, and a deep understanding of contemporary digital art forms.

Key Responsibilities:
  • Conceptualize, develop, and oversee the creation of high-impact digital content, including visual art, interactive experiences, and multimedia installations.
  • Lead and inspire a team of artists, designers, and content creators, fostering a collaborative and innovative environment.
  • Define the overall creative vision and brand voice for digital projects, ensuring alignment with strategic objectives.
  • Manage content calendars, project timelines, and budgets effectively.
  • Collaborate with marketing, product, and technology teams to integrate creative content seamlessly into broader initiatives.
  • Stay at the forefront of digital art trends, emerging technologies, and audience engagement strategies.
  • Present creative concepts and project updates to stakeholders at all levels.
  • Ensure the quality, originality, and technical execution of all creative output.
  • Curate and commission external artists and collaborators as needed.
  • Analyze content performance metrics to inform future creative decisions and optimize engagement.

The ideal candidate possesses a strong portfolio showcasing exceptional creativity and a proven track record in digital art direction. Excellent leadership, communication, and presentation skills are paramount. As this is a remote-first role, exceptional self-management, organizational skills, and the ability to motivate a distributed team are crucial. This is an exciting opportunity to make a significant artistic impact from **Brighton, East Sussex, UK** (remotely) and define the future of digital expression for our client. We are looking for a passionate and forward-thinking individual who can translate artistic concepts into captivating digital realities.
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Remote Creative Content Director

NG1 1 Nottingham, East Midlands £70000 Annually WhatJobs

Posted 3 days ago

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full-time
Our client, a dynamic and forward-thinking arts organisation, is looking for an experienced and visionary Remote Creative Content Director to lead their content strategy and execution. This is a pivotal role responsible for conceptualising, developing, and overseeing the creation of engaging and impactful content across all digital and physical platforms. You will be instrumental in shaping the organisation's narrative, brand voice, and artistic direction, ensuring a consistent and compelling presence in the arts and entertainment landscape, all from a remote work setting.

Key Responsibilities:
  • Develop and implement a comprehensive creative content strategy aligned with the organisation's mission, vision, and artistic goals.
  • Oversee the end-to-end content creation process, from ideation and concept development to production, editing, and distribution.
  • Lead and mentor a team of content creators, including writers, designers, videographers, and social media managers.
  • Define and maintain the organisation's brand voice, tone, and visual identity across all content.
  • Conceptualise and manage multimedia content projects, including digital campaigns, video productions, social media content, website copy, press releases, and event materials.
  • Collaborate closely with programming, marketing, and communications departments to ensure content effectively supports strategic objectives.
  • Stay ahead of creative trends and emerging technologies in content creation and digital media.
  • Analyse content performance metrics and use data to inform future content strategy and optimisation.
  • Manage content budgets, resources, and vendor relationships effectively.
  • Ensure all content produced is of the highest quality, culturally relevant, and artistically sound.
  • Curate and commission work from external artists and creators as required.
  • Foster a collaborative and innovative remote working environment for the content team.

Qualifications:
  • Bachelor's or Master's degree in Fine Arts, Film, Media, Communications, English, or a related creative field.
  • A minimum of 7 years' experience in a creative leadership role, with a strong portfolio showcasing successful content strategy and execution in the arts or entertainment sector.
  • Demonstrable experience in managing diverse creative teams and projects.
  • Exceptional creative vision, storytelling ability, and a deep understanding of artistic principles.
  • Proven experience in developing and implementing digital content strategies.
  • Proficiency in various content formats, including video, audio, written word, and visual design.
  • Excellent understanding of social media platforms, digital marketing, and audience engagement strategies.
  • Strong project management, organisational, and communication skills.
  • Ability to work autonomously and lead a remote team effectively.
  • Experience managing budgets and external creative resources.
  • A passion for the arts and a commitment to cultural expression.
  • Experience with content management systems (CMS) and analytics tools is desirable.
This role is based in Nottingham, Nottinghamshire, UK but offers the flexibility and autonomy of a fully remote position.
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Remote Creative Content Director

RG1 1NT Reading, South East £60000 Annually WhatJobs

Posted 7 days ago

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full-time
We are seeking a visionary Remote Creative Content Director to lead our content strategy and execution across all digital platforms. This is a fully remote role, offering unparalleled flexibility for a talented individual passionate about crafting compelling narratives and engaging experiences. You will be responsible for developing and overseeing the creation of high-quality content, including video, written articles, social media campaigns, and interactive media, that aligns with our brand identity and marketing objectives. Your role will involve managing a remote team of writers, designers, videographers, and other creative professionals, fostering a collaborative and productive virtual environment. This position requires a deep understanding of current digital trends, SEO best practices, and audience engagement strategies. You will define content calendars, set creative direction, and ensure consistency in brand voice and messaging. The ideal candidate will have a strong portfolio showcasing successful content campaigns and a proven track record in managing creative projects from concept to completion. Excellent communication, leadership, and organisational skills are essential for coordinating remote teams and stakeholders. You must be adept at providing constructive feedback, inspiring creativity, and driving projects forward within deadlines and budget constraints. A passion for storytelling, a keen eye for detail, and a strategic mindset are crucial for this role. If you are a creative powerhouse ready to shape the future of our brand's digital presence from anywhere, we want to hear from you.
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Director, Consumer Research Content Strategy

EC4R 3AB Greater London, London Mastercard

Posted 2 days ago

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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Consumer Research Content Strategy Overview
Mastercard Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.
• We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise.
• e empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data.
• W work with financial institutions, retailers, telecommunications organizations, travel companies, and more.
The Mastercard Services global product team is seeking a manager to support the evolution of consumer research in the Business &Market Intelligence business.

Consumer Research Content Strategy at Mastercard
We are seeking a strategic and insight-led professional to join Mastercard Research Center as the Director of Consumer Research Content Strategy. This unique role sits at the intersection of consumer understanding, global and local trends, and business development — responsible for identifying key themes and content opportunities that reflect what matters most to consumers around the world, to develop new consumer research products.
Reporting to the Global Lead of Mastercard Research Center, you will synthesize market intelligence, regional input, and global trends into actionable content direction. While not responsible for content production, you will guide the development of new products that add value and insights to Mastercard clients.

Role
• Ide tify and define high-impact topics based on regional market input, industry intelligence, and evolving consumer / Small business interests.
• S ay ahead of industry trends, emerging cultural narratives, and competitive activity.
• S rve as the bridge between global consumer trends and local market relevance.
• M nitor cultural, behavioral, and category-specific shifts across regions to inform content planning.
• L ad the development of a global content strategy framework considering topics, markets, audiences, etc.
• S pport MRC team with insight-backed topics that shapes new offerings
• P rtner with regional teams to gather inputs, validate topics, and support content planning.
• A t as a central point of coordination for content direction across regions, ensuring scalability and consistency.
• F cilitate regular insight-sharing internally and with clients

All About You

• 8 years of experience in Consumer Research Industry
• P yments and Financial services knowledge
• E perience with content strategy, consumer insight or related roles in a global organization.
• S rong ability to synthesize diverse inputs (market trends, regional feedback, competitive analysis) into clear strategic direction.
• E ceptional collaboration and communication skills across geographies, cultures, and functions.
• S illed at balancing global perspective with regional nuance.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.




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Director, Consumer Research Content Strategy

EC4R 3AB London, London Mastercard

Posted today

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Job Description

Our Purpose Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Consumer Research Content Strategy Overview Mastercard Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction. • We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise. • We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data. • We work with financial institutions, retailers, telecommunications organizations, travel companies, and more. The Mastercard Services global product team is seeking a manager to support the evolution of consumer research in the Business &Market Intelligence business. Consumer Research Content Strategy at Mastercard We are seeking a strategic and insight-led professional to join Mastercard Research Center as the Director of Consumer Research Content Strategy. This unique role sits at the intersection of consumer understanding, global and local trends, and business development — responsible for identifying key themes and content opportunities that reflect what matters most to consumers around the world, to develop new consumer research products. Reporting to the Global Lead of Mastercard Research Center, you will synthesize market intelligence, regional input, and global trends into actionable content direction. While not responsible for content production, you will guide the development of new products that add value and insights to Mastercard clients. Role • Identify and define high-impact topics based on regional market input, industry intelligence, and evolving consumer / Small business interests. • Stay ahead of industry trends, emerging cultural narratives, and competitive activity. • Serve as the bridge between global consumer trends and local market relevance. • Monitor cultural, behavioral, and category-specific shifts across regions to inform content planning. • Lead the development of a global content strategy framework considering topics, markets, audiences, etc. • Support MRC team with insight-backed topics that shapes new offerings • Partner with regional teams to gather inputs, validate topics, and support content planning. • Act as a central point of coordination for content direction across regions, ensuring scalability and consistency. • Facilitate regular insight-sharing internally and with clients All About You • 8 years of experience in Consumer Research Industry • Payments and Financial services knowledge • Experience with content strategy, consumer insight or related roles in a global organization. • Strong ability to synthesize diverse inputs (market trends, regional feedback, competitive analysis) into clear strategic direction. • Exceptional collaboration and communication skills across geographies, cultures, and functions. • Skilled at balancing global perspective with regional nuance. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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Director, Consumer Research Content Strategy

Greater London, London Mastercard

Posted 13 days ago

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Job Description

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Consumer Research Content Strategy
Overview
Mastercard Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.
- We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise.
- We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behavior beyond their four walls and distilling actionable insights from data.
- We work with financial institutions, retailers, telecommunications organizations, travel companies, and more.
The Mastercard Services global product team is seeking a manager to support the evolution of consumer research in the Business &Market Intelligence business.
Consumer Research Content Strategy at Mastercard
We are seeking a strategic and insight-led professional to join Mastercard Research Center as the Director of Consumer Research Content Strategy. This unique role sits at the intersection of consumer understanding, global and local trends, and business development - responsible for identifying key themes and content opportunities that reflect what matters most to consumers around the world, to develop new consumer research products.
Reporting to the Global Lead of Mastercard Research Center, you will synthesize market intelligence, regional input, and global trends into actionable content direction. While not responsible for content production, you will guide the development of new products that add value and insights to Mastercard clients.
Role
- Identify and define high-impact topics based on regional market input, industry intelligence, and evolving consumer / Small business interests.
- Stay ahead of industry trends, emerging cultural narratives, and competitive activity.
- Serve as the bridge between global consumer trends and local market relevance.
- Monitor cultural, behavioral, and category-specific shifts across regions to inform content planning.
- Lead the development of a global content strategy framework considering topics, markets, audiences, etc.
- Support MRC team with insight-backed topics that shapes new offerings
- Partner with regional teams to gather inputs, validate topics, and support content planning.
- Act as a central point of coordination for content direction across regions, ensuring scalability and consistency.
- Facilitate regular insight-sharing internally and with clients
All About You
- 8+ years of experience in Consumer Research Industry
- Payments and Financial services knowledge
- Experience with content strategy, consumer insight or related roles in a global organization.
- Strong ability to synthesize diverse inputs (market trends, regional feedback, competitive analysis) into clear strategic direction.
- Exceptional collaboration and communication skills across geographies, cultures, and functions.
- Skilled at balancing global perspective with regional nuance.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
 

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  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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