130 Director Of Product Design jobs in the United Kingdom

User Experience Designer

Manchester, North West Burns Sheehan

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UX Designer | B2B SaaS | Digital Platforms Role: UX Designer Location: Manchester – (largely remote monthly team meet-ups) Salary: Up to £45,000 B2B SaaS Platforms Varied, High-Impact Projects Design-Led Product Evolution We’re partnered with a leading software company building digital platforms that power pension and employee benefits solutions across the UK. They’re on a mission to become a truly UX-led product organisation, and are looking for a UX Designer to join their growing design team. You’ll work across a variety of projects - from new product launches to redesigning existing journeys and portals - and play a key role in shaping a brand-new CRM platform that’s central to their future plans. It’s a chance to work on complex, B2B SaaS products that make a real impact, while helping elevate the role of design across the business. What you’ll focus on: Leading the UX design for a brand-new CRM platform and other key product initiatives Running usability and validation testing & support from a user researcher for discovery work Presenting and defending your design decisions confidently, including to senior leadership Contributing to a design team that’s driving a shift towards more UX-led ways of working Who they’re looking for: Experience designing B2B SaaS products/working in a deisgn agency would be beneficial A portfolio showing your end-to-end process – from identifying user problems to measuring outcomes Confident communicator who can challenge assumptions and advocate for the user Experience with Figma (or willingness to learn quickly), plus tools like Zeplin, Miro and Jira Sound like a fit? Get in touch and let’s talk about the details. UX Designer | B2B SaaS | Digital Platforms
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User Experience Designer

Burns Sheehan

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User Experience Designer

Consulting Point

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Job Description

Our client, a leading consulting firm, is seeking talented UX Designers to join their dynamic team and work on high-impact Government Digital Service (GDS) projects. This is an exciting opportunity for a user-centric designer with a strong background in GOV.UK frameworks to shape digital services that truly make a difference.


About the Role

As a UX Designer, you will play a key role in designing and prototyping digital products that meet Government Digital Service (GDS) standards. You will work in Agile teams, collaborating closely with researchers, developers, and stakeholders to create seamless user experiences. Your expertise in prototyping and front-end technologies will be essential in delivering high-quality digital solutions.


Key Responsibilities

  • Design user-centered services that align with GDS guidelines.
  • Create wireframes, prototypes, and interactive designs using the GOV.UK Prototype Toolkit.
  • Work closely with user researchers and developers to ensure accessible and inclusive design solutions.
  • Apply HTML and CSS for rapid prototyping and iterative design.
  • Advocate for user needs, ensuring services are simple, intuitive, and effective.


What We’re Looking For

  • At least 2 years’ UX Design experience within a GDS framework environment.
  • SC Clearance eligibility (No trips outside of the UK for more than 28 days consecutively within the last 5 years)
  • Hands-on experience with GOV.UK Prototype Toolkit.
  • Strong knowledge of HTML and CSS for prototyping.
  • Experience working in Agile multidisciplinary teams.
  • Excellent communication and stakeholder management skills.


Why Apply?

This is an exciting opportunity to contribute to projects that shape the future of public services. You’ll join a collaborative environment that values innovation and professional growth.

If you are a professional with a passion for delivering user-focused services within GDS frameworks, we’d love to hear from you.

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User Experience Designer

London, London S&P Global

Posted 5 days ago

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**About the Role:**
**Grade Level (for internal use):**
09
**The Team:** Project Execution services is a global team of Project Managers, Business Analysts and User Experience designers covering Product development and strategic initiatives. They are directly mapped in the Product management function with key focus on product design, execution, and delivery. The role is part of the wider group of products and services under Pricing and Valuations Data offering and has various products, customer, and operations interfaces with users globally. Over the years these products have evolved to be a market-leading source of proprietary pricing and valuation data covering Fixed Income , CDS Pricing, Loan Pricing, OTC Derivatives, Totem consensus service and Portfolio Valuations.
**Responsibilities and Impact:**
+ Identify design problems and create elegant solutions.
+ Conduct user research to understand user needs, behaviors, and motivations.
+ Design user flows, wireframes, prototypes, and high-fidelity mockups that effectively communicate design concepts and solutions, while ensuring a consistent user experience across all touchpoints
+ Collaborate across design, engineering, and product teams to understand technical and business requirements and ensure the design is feasible. Work closely with developers to ensure seamless implementation of designs.
+ Stay up to date with the latest design trends including AI, techniques, and best practices.
**What We're Looking For:**
+ Minimum 2+ years of experience in UX design, with a strong portfolio showcasing your design work and process. FinTech knowledge/experience is preferred.
+ Bachelor's degree in design, Human-Computer Interaction, or related field
+ Experience utilizing various user research methods (e.g., interviews, surveys, usability testing), and translating insights from research to your designs.
+ Strong critical and design thinking skills
+ Excellent communication and collaboration skills
+ Ability to work on multiple projects simultaneously and identify/prioritize problems to be tackled based on project needs and timelines.
+ Understanding of design systems and component-based design
+ Proficiency in design tools such as Adobe Creative Suite (XD), Figma or Sketch . Familiarity with front-end development technologies such as HTML, CSS, and JavaScript is a plus.
+ Experience collaborating with cross-functional teams and working with developers.
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
---
**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Middle Professional Tier I (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** London, United Kingdom
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User Experience Designer

Consulting Point

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Job Description

Our client, a leading consulting firm, is seeking talented UX Designers to join their dynamic team and work on high-impact Government Digital Service (GDS) projects. This is an exciting opportunity for a user-centric designer with a strong background in GOV.UK frameworks to shape digital services that truly make a difference. About the Role As a UX Designer, you will play a key role in designing and prototyping digital products that meet Government Digital Service (GDS) standards. You will work in Agile teams, collaborating closely with researchers, developers, and stakeholders to create seamless user experiences. Your expertise in prototyping and front-end technologies will be essential in delivering high-quality digital solutions. Key Responsibilities Design user-centered services that align with GDS guidelines. Create wireframes, prototypes, and interactive designs using the GOV.UK Prototype Toolkit. Work closely with user researchers and developers to ensure accessible and inclusive design solutions. Apply HTML and CSS for rapid prototyping and iterative design. Advocate for user needs, ensuring services are simple, intuitive, and effective. What We’re Looking For At least 2 years’ UX Design experience within a GDS framework environment. SC Clearance eligibility (No trips outside of the UK for more than 28 days consecutively within the last 5 years) Hands-on experience with GOV.UK Prototype Toolkit. Strong knowledge of HTML and CSS for prototyping. Experience working in Agile multidisciplinary teams. Excellent communication and stakeholder management skills. Why Apply? This is an exciting opportunity to contribute to projects that shape the future of public services. You’ll join a collaborative environment that values innovation and professional growth. If you are a professional with a passion for delivering user-focused services within GDS frameworks, we’d love to hear from you.
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User Experience Designer

Crawley, South East £40000 - £50000 annum Rentokil Initial Group

Posted 14 days ago

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Permanent

Purpose of role

The overall purpose of the role is to ensure RI meets user needs in order to achieve business objectives. As the UX designer, you contribute to creating and enhancing the user experience of Rl’s +150 websites, ensuring it supports our business objectives and enhances our customers' experience.

You'll be responsible for understanding user needs and creating design interfaces that are intuitive, seamless, and engaging. You will work closely with the Design Lead, Product Managers, Digital Content Managers, CRO specialists, Data Analyst, Digital Marketing Managers, Business Analysts, Developers, Testers, and Business stakeholders.

Additionally, you'll contribute to developing and upholding our design system, helping to maintain consistency. Ultimately, your will help enhance the customer experience received by RI’s prospective and existing customers.

Roles and Responsibilities

User Research and Analysis:

● Conduct user research and competitive analysis to deeply understand user needs, behaviours, motivations, pain points, and goals. This includes evaluating how existing designs currently meet, or fail to meet, user needs.

● Map user journeys and user flows to achieve a goal, identify potential friction points, and opportunities for improvement.

● Analyse user feedback and data. Interpret qualitative and quantitative data to inform design choices and identify specific areas of poor performance or user frustration within existing designs.

Design and Prototyping:

● Ideate and develop concepts. Brainstorm and sketch a range of concepts and solutions to user problems.

● Create wireframes, journey maps, user flows, mockups, and interactive prototypes that map out the layout and functionality of screens or pages, whether for new features or redesigns of existing problematic areas.

● Iterate and test new or existing designs. Conduct and analyse results of user testing, A/B testing, as well as analyse web analytics. Identify, prioritise, and recommend usability and user experience improvements, prioritise, recommend, and iterate designs.

Information Architecture:

● Determine structure and organisation of content and features in a logical and intuitive way, making it easy for users to find what they need quickly.

● Create site maps of the hierarchical structure of a website or application, evaluate the current logic, and identify opportunities for improvement.

System Management:

● Ensure designs are consistent with the RI design system.

● Contribute to the development and maintenance of RI’s design system.

Collaboration and Communication

● Collaborate within a cross-functional team, as well as colleagues within the Digital Product team.

● Work closely with all colleagues to ensure designs are feasible, align with business goals, and meet user needs.

● Understand the objectives and constraints of the project that are working on.

● Write clear specifications and guidelines. Provide detailed documentation for developers to ensure accurate implementation of designs.

● Test completed development. Thoroughly review implementation of designs, provide succinct and timely feedback to developers and testers.

● Present design solutions. Clearly communicate designs, research findings, and rationale to stakeholders.

Illustrate Value of Design

● Support Product Managers, Design Leads, and CRO specialists to quantify the problem/opportunity, articulate business cases, define appropriate success metrics, and prioritise.

Requirements

Key Skills and Competencies

● Deep understanding of UX and UI design principles, practices, and methodologies.

● Proficiency in design tools such as Figma.

● Ability to conduct user research, usability testing, and data analysis.

● Good understanding of accessibility standards.

● Strong eye for detail and aesthetics.

● Proficient at creating wireframes, journey maps, user flows, mockups, and interactive prototypes.

● Excellent problem-solving abilities.

● Strong communication and presentation skills.

● Ability to work effectively in a fast-paced and iterative environment.

● Ability to complete high-fidelity UI design is highly desirable

Experience & Qualification

Minimum of 2 years of experience in UX design, this is a mid-level role.

The following are highly desirable:

● Degree in Human-Computer Interaction, Graphic Design, Interaction Design, or a related field.

● Professional certifications from NNG or Google UX Design Professional

● Experience of website and conversion rate optimisation.

● Experience in a B2C or B2B service industry.

Benefits

  • Competitive salary
  • Hybrid working
  • Rentokil Initial Reward Scheme
  • 23 days holiday, plus 8 bank holidays
  • Employee Assistance Programme
  • Death in service benefit
  • Healthcare
  • Free parking

At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.

We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to ( ) if you need anything

Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.  

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Digital & User Experience Manager

Surrey, South East Surrey County Council

Posted 3 days ago

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Job Description

permanent

This role has a starting salary of 52,047 per annum, based on a 36 hour working week.

We are thrilled to be hiring a new Digital & UE Manager to join our fantastic Logistics team within the Fire and Rescue Service. The team is based in Woodhatch Place but we promote a hybrid approach to working, meeting collaboratively when required. We are proud of our strong focus on development and our excellent track record of promoting internally.

Rewards and Benefits

  • 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 31 days after 5 years' service
  • Option to buy up to 10 days of additional annual leave
  • An extensive Employee Assistance Programme (EAP) to support health and wellbeing
  • Up to 5 days of carer's leave per year
  • Paternity, adoption and dependents leave
  • A generous local government salary related pension
  • Lifestyle discounts including gym, travel, shopping and many more
  • 2 paid volunteering days
  • Learning and development hub where you can access a wealth of resources

About the Team

The Surrey Fire and Rescue Logistics team plays a critical role in supporting the Fire and Rescue Service, ensuring that our operational crews have the right tools, equipment, and resources to deliver life-saving services. The team manages a broad range of IT Solutions and other critical resources. This role is essential in delivering high-quality support to frontline teams, ensuring operational readiness and effective digital management.

About the Role

As part of Surrey Fire and Rescue Service (SFRS), you will lead the delivery of high-quality IT support and project services by managing the SFRS IT team and working closely with Surrey County Council (SCC) IT. A key part of your role will be ensuring the service is resilient and adaptable in preparation for potential changes arising from Local Government Reorganisation (LGR) and devolution.

You will oversee service continuity, ensuring your team is well-trained, resourced, and aligned with SFRS procedures. Maintaining high levels of customer satisfaction will be essential, achieved by reviewing feedback and adapting services accordingly. You'll also manage risk and compliance, particularly in handling major incidents, and apply ITIL practices to ensure effective knowledge management and long-term service improvement.

In addition, you'll be responsible for managing team performance, supporting staff welfare, and ensuring alignment with strategic goals. You'll also lead on service implementation and transition, including producing timely post-incident reports and embedding lessons learned.

Shortlisting Criteria

To be considered for shortlisting for this position, you will be asked to submit a CV and answer 4 questions, your application should clearly demonstrate:

  • Degree/ HNC or equivalent, or substantial relevant experience in a relevant IT subject.
  • Excellent line management skills with an ability to motivate, coach and develop staff.
  • Strong understanding of specialist IT areas, ITIL principles and their application, and excellent knowledge of cyber security principles and practices.
  • Extensive knowledge of practices and procedures relating to business planning, financial and contractual management.
  • Ability to establish and maintain highly effective working relationships with a range of stakeholders.
  • Proven ability to apply project management principles and techniques to a wide range of complex projects with the ability to collate, monitor and interpret large ranges of data.

Application Questions

  • Can you share an example of when you supported a team member's development or helped improve team performance? What actions did you take and what was the result?
  • Tell us about your experience working in cyber security. How have you used your expertise to strengthen systems or respond to threats?
  • Describe a time when you supported a project or service by applying your knowledge of business planning, financial management, or contract oversight. What was your role, and what impact did your contribution have?
  • Tell us about a complex project where you encountered a significant challenge or issue. How did you approach it, what steps did you take to resolve it, and what was the outcome?

The job advert closes at 23:59 on 12/10/2025, with interviews planned to follow.

The Core Code of Ethics in Fire and Rescue

Our ethical principles

Surrey Fire and Rescue Service has adopted the national Core Code of Ethics for Fire and Rescue Services in England. This has been developed in partnership with the National Fire Chiefs Council, Local Government Association, and the Association of Police and Crime Commissioners to support a consistent approach to ethics, including behaviours, by fire and rescue services in England.

These include:

  • Putting our communities first
  • Integrity
  • Dignity and respect
  • Leadership
  • Equality, diversity and inclusion
  • Putting our communities first

We put our communities first. We do this by putting the interest of the public and service users first.

Integrity

We act with integrity. We show this by being open, honest and consistent in everything we do.

Dignity and respect

We act with dignity and respect. We show this by making decisions objectively based on evidence, without discrimination or bias.

Leadership

We are leaders. We show this by being positive role models, always demonstrating flexibility and resilience, we're all accountable for everything we do and challenge behaviour that falls short of the highest standards.

Equality, Diversity and Inclusion (EDI)

We are ambassadors of equality, diversity and inclusion (EDI). We show this by continually recognising and promoting the value of EDI both within the FRS and the wider communities in which we serve. We stand against all forms of discrimination, create equal opportunities, promote equality, foster good relations and celebrate differences.

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User Experience Designer SME

London, London HCLTech

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HCLTech is a global technology company, home to 219,000 people across 54 countries, delivering industry-leading capabilities centered on digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of $13 billion. Senior UX Designer: Job Summary The Senior Technical Architect in UI/UX Designs is responsible for overseeing the technical architecture and user experience design aspects of projects. They will be involved in designing, implementing, and maintaining the architecture of software systems while ensuring a seamless and intuitive user experience throughout the development lifecycle. (1.) Key Responsibilities 1. Develop technical architecture and design solutions that align with business goals and user needs 2. Collaborate with cross functional teams to define project requirements and translate them into technical specifications 3. Evaluate and recommend tools, technologies, and frameworks to support ui/ux design and development 4. Conduct code reviews, troubleshoot technical issues, and provide guidance to development teams 5. Stay updated on industry trends and best practices in ui/ux design and technical architecture 6. Lead and mentor junior team members in ui/ux design principles and technical architecture best practices 7. Ensure the scalability, performance, and security of software systems through effective architectural design Skill Requirements 1. Proficiency in ui/ux design principles and tools such as adobe xd, sketch, figma, or similar 2. Strong knowledge of frontend development languages including html, css, and javascript 3. Experience with responsive design techniques and mobilefirst development 4. Familiarity with ui frameworks such as bootstrap, materialize, or foundation 5. Knowledge of software architecture patterns like mvc, mvvm, or mvp 6. Excellent problem-solving skills and ability to think critically about technical challenges 7. Strong communication and collaboration skills to work effectively with multidisciplinary teams 8. Ability to prioritize tasks and manage time efficiently to meet project deadlines Certification in UI/UX Design or related field is a plus Additional requirement : - Lead and support in discoveryuser research to gather insights for new products and assist in production of research related UX documents like journey maps, personas etc. - Apply innovative thinking to design concepts; blending in user needs, business vision as well technical limitations. - Effectively present ideas and concepts in form of wireframes, prototypes to a wider audience - Work as part of a delivery team, collaborating with others to understand requirements, analyses and help refine stories, design solutions, document wireframes and test them. - Advocate the latest design trends and practices. Help create a culture of learning and continuous improvement within your team and beyond. Your skills and experience - 10 years of industry experience in the field of user experience designinteraction design working on complex web applications. Experience on one of the following is a plus AI powered application, complex workflows, data visualization. - Have indepth understand user centered design process as well as good aesthetic sense. - Extensive experience and proven record of accomplishment of delivering endto-end experience – Starting from user research to concepts to design documentations. - Ability to effectively communicate concepts and design rationale - A background in creating high-quality web-based user interfaces. An understanding of how to ensure these interfaces are easy to navigate, linkable, responsive, and accessible. - Proficient in design and prototyping tools like Figma - Working knowledge of HTML/CSS, JavaScript, Databases.
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Senior User Experience Designer

London, London Zebra People | B Corp™

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contract
We are seeking a Senior UX/Service Designer to join a major financial services programme focused on building a new platform that enables secure, efficient, and controlled sharing of data across the organisation. This is a unique opportunity to combine hands-on UX design with strategic service design , helping shape user journeys, service blueprints, and experiences for data products and marketplaces. This is an initial 6-month Fixed Term Contact (with possibility of extension) on a pro-rata salary (not a day rate). £85,000-£100,000 Hybrid: 2 days a week in Central London – no flex. MUST HAVE… – Recent experience on banking projects – Recent experience working on enterprise level apps and services – Service Design experience THE ROLE Lead and facilitate design thinking workshops and discovery sessions Conduct user research and testing, and translate findings into actionable design outputs Create user journeys, service blueprints, flows, and prototypes Define information and data flows that interact with users Partner with UX, UI, and development teams to bring designs into delivery Work closely with product owners and business stakeholders to identify needs, reduce friction, and simplify complex journeys Champion user-centred design principles across the programme, embedding design governance and standards THE CANDIDATE Financial services background , ideally with data-driven platforms/programs 8 years in digital design with strong expertise in UX and Service Design Proven leadership of UX/Service Design workstreams, able to “connect the dots” across teams Strong knowledge of UX methodologies and design deliverables (wireframes, prototypes, UI/UX design) Skilled in tools such as Figma, Sketch, Adobe Creative Suite, Keynote, Microsoft Office Excellent interpersonal skills, able to build trust and rapport with stakeholders at all levels Comfortable in fast-paced, agile environments, with proven ability to deliver under pressure Ability to sketch, paper prototype, and ideate to communicate concepts quickly If this sounds like you and you fit the criteria, then please get in touch asap with your CV & portfolio to stand the best chance of getting an interview!
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Senior User Experience Designer

London, London Zebra People | B Corp™

Posted today

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Job Description

contract
We are seeking a Senior UX/Service Designer to join a major financial services programme focused on building a new platform that enables secure, efficient, and controlled sharing of data across the organisation. This is a unique opportunity to combine hands-on UX design with strategic service design , helping shape user journeys, service blueprints, and experiences for data products and marketplaces. This is an initial 6-month Fixed Term Contact (with possibility of extension) on a pro-rata salary (not a day rate). £85,000-£100,000 Hybrid: 2 days a week in Central London – no flex. MUST HAVE… – Recent experience on banking projects – Recent experience working on enterprise level apps and services – Service Design experience THE ROLE Lead and facilitate design thinking workshops and discovery sessions Conduct user research and testing, and translate findings into actionable design outputs Create user journeys, service blueprints, flows, and prototypes Define information and data flows that interact with users Partner with UX, UI, and development teams to bring designs into delivery Work closely with product owners and business stakeholders to identify needs, reduce friction, and simplify complex journeys Champion user-centred design principles across the programme, embedding design governance and standards THE CANDIDATE Financial services background , ideally with data-driven platforms/programs 8 years in digital design with strong expertise in UX and Service Design Proven leadership of UX/Service Design workstreams, able to “connect the dots” across teams Strong knowledge of UX methodologies and design deliverables (wireframes, prototypes, UI/UX design) Skilled in tools such as Figma, Sketch, Adobe Creative Suite, Keynote, Microsoft Office Excellent interpersonal skills, able to build trust and rapport with stakeholders at all levels Comfortable in fast-paced, agile environments, with proven ability to deliver under pressure Ability to sketch, paper prototype, and ideate to communicate concepts quickly If this sounds like you and you fit the criteria, then please get in touch asap with your CV & portfolio to stand the best chance of getting an interview!
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