58 Disaster Recovery jobs in the United Kingdom
Business Continuity and Disaster Recovery (BCDR) Manager
Liverpool, North West
Disclosure & Barring Service
Posted today
Job Viewed
Job Description
Salary: Grade SEO £42,075 band minimum £44,599 band maximum
Location: Liverpool/Darlington
Contract: Permanent
Hours: Full time, Part Time, Flexible Working
Help keep vital safeguarding services running when it matters most. Were looking for someone who understands what it means to plan for the unexpected and respond with confidence when the pressure is on. If youve worked in environments where resil.
This advertiser has chosen not to accept applicants from your region.
0
Manager-Risk Management
London, London
American Express
Posted 1 day ago
Job Viewed
Job Description
**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
This role is within UK Credit Risk organisation led by UK Chief Risk Officer with the objective to drive responsible growth with best-in-class credit risk strategies through the card lifecycle.
The position provides a unique opportunity for an individual to make a difference by defining and implementing lending and governance strategies for UK consumer and SBS cards. The individual would be responsible for driving lending and affordability strategies, including proactively identifying opportunities or new data solutions to enhance existing frameworks, implementing strategy changes, monitoring internal and industry trends, and collaborating with various internal and external stakeholders. The successful candidate is expected to have a comprehensive understanding of industry lending products and dynamics, as well as extensive knowledge of UK regulatory requirements from CONC and Consumer Duty. The individual is required to have experience of processing large unstructured datasets and have strong problem-solving abilities.
The responsibilities include:
+ Evaluating new data sources and stay abreast of industry trends to build upon existing affordability frameworks, and deliver profitable growth strategies, as well as improved customer outcomes
+ Innovating and optimising lending strategies to improve performance efficiencies and customer experience.
+ Collaborating closely with business partners and compliance to drive enterprise-wide projects for the UK market and to achieve sustainable growth objectives
+ Presenting recommendations to risk committees and lead the strategy implementation independently
+ Driving operational excellence and ensuring full compliance with regulatory requirements
**Minimum Qualifications:**
+ 4 years of credit risk experiences in financial institutions
+ Experience with data-driven analytical tools (e.g. SQL, SAS, HIVE/HADOOP, R, Python, Tableau) to process unstructured dataset in order to extract insights, identify trends, and inform business decisions
+ Comprehensive understanding of UK CONC and Consumer Duty requirements on creditworthiness and affordability
+ Be curious and have a problem-solving mindset, ability to drive process change independently
+ Strong analytical skills and sound business acumen, and interpersonal skills to collaborate with stakeholders across functions
+ Good communication and persuasion skills with an ability to translate technical analysis into business strategy recommendations in laymen's term
+ Demonstrates the ability to successfully manage multiple priorities under pressure
+ Advanced degree in quantitative or a related field is preferred
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:** 25012304
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviours, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
This role is within UK Credit Risk organisation led by UK Chief Risk Officer with the objective to drive responsible growth with best-in-class credit risk strategies through the card lifecycle.
The position provides a unique opportunity for an individual to make a difference by defining and implementing lending and governance strategies for UK consumer and SBS cards. The individual would be responsible for driving lending and affordability strategies, including proactively identifying opportunities or new data solutions to enhance existing frameworks, implementing strategy changes, monitoring internal and industry trends, and collaborating with various internal and external stakeholders. The successful candidate is expected to have a comprehensive understanding of industry lending products and dynamics, as well as extensive knowledge of UK regulatory requirements from CONC and Consumer Duty. The individual is required to have experience of processing large unstructured datasets and have strong problem-solving abilities.
The responsibilities include:
+ Evaluating new data sources and stay abreast of industry trends to build upon existing affordability frameworks, and deliver profitable growth strategies, as well as improved customer outcomes
+ Innovating and optimising lending strategies to improve performance efficiencies and customer experience.
+ Collaborating closely with business partners and compliance to drive enterprise-wide projects for the UK market and to achieve sustainable growth objectives
+ Presenting recommendations to risk committees and lead the strategy implementation independently
+ Driving operational excellence and ensuring full compliance with regulatory requirements
**Minimum Qualifications:**
+ 4 years of credit risk experiences in financial institutions
+ Experience with data-driven analytical tools (e.g. SQL, SAS, HIVE/HADOOP, R, Python, Tableau) to process unstructured dataset in order to extract insights, identify trends, and inform business decisions
+ Comprehensive understanding of UK CONC and Consumer Duty requirements on creditworthiness and affordability
+ Be curious and have a problem-solving mindset, ability to drive process change independently
+ Strong analytical skills and sound business acumen, and interpersonal skills to collaborate with stakeholders across functions
+ Good communication and persuasion skills with an ability to translate technical analysis into business strategy recommendations in laymen's term
+ Demonstrates the ability to successfully manage multiple priorities under pressure
+ Advanced degree in quantitative or a related field is preferred
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Risk
**Primary Location:** United Kingdom-London-London
**Schedule** Full-time
**Req ID:** 25012304
This advertiser has chosen not to accept applicants from your region.
1
Risk Management Officer
IPOE CONSULTING LIMITED
Posted 8 days ago
Job Viewed
Job Description
Risk Management Officer
International Bank based in the City of London
Hybrid working on offer
The job holder is responsible for providing risk reporting for the Branchs business activities under the supervision of the Head of Department, which may include the following or other reporting activities deemed relevant: Risk Management Summary, Cashflow mis-match report, Stress test summary, Corporate bo.
WHJS1_UKTJ
This advertiser has chosen not to accept applicants from your region.
2
DGM Insurance Risk Management
London, London
HR GO Recruitment
Posted today
Job Viewed
Job Description
Department General Manager - Insurance Risk Management
Monday to Friday 9am to 5pm
Hybrid working with 3 days in the office and 2 days working from home
Amazing blue-chip client is seeking an experienced Senior Department general manager to lead the Insurance Risk Management team.
- Significant experience working at a senior level as a risk manager in a multinational corporation (preferable) or brokers or underwriters, leading a department
- Expertise across a wide range of insurance lines such as Property & Casualty, Marine Cargo, Credit, Construction, Energy, Aviation etc. would be highly regarded
- Experience of managing, motivating and developing a team as a manager and manager of managers
Full responsibility for executing strategy along with Senior DGM, this role having full accountability for team performance and delivery of strategic targets.
Enhance and maintain relationship with key insurance companies and brokers in Europe where existing business relation along with building these connections with insurance companies and brokers as well.
Build strong relationship with leaders across the organization and group of companies.
Qualifications:
- Degree qualified in business administration, accounting, finance or a related area, or qualified by experience
- Professional qualification in an insurance business area such as ACII, CPCU at least Cert CII ideal or qualified by experience.
Skills:
- Excellent communication, collaboration and networking skills at all levels
- Great level of corporate insurance knowledge
- Experience of setting and executing department strategy
- Excellent written and oral presentation skills
- Logical and critical thinking skills
- Budgeting and/or cost control experience
- Ability to prioritise and multitask, including managing multiple issues and projects simultaneously
- Flexibility to meet travel requirements of the department.
Personal qualities/Attributes:
- Self-driven and proactive
- Comfortable and competent in dealing with other DGM's or above leaders within the organisation and with public speaking
- Be a trusted mentor and manager to the team members, including managerial members.
- Fluent English (Japanese (spoken & written) advantageous for documents and communication to head office.
For more information and full job spec details please get in touch with Michelle Ings, Executive Search HRGO team London (url removed)
This advertiser has chosen not to accept applicants from your region.
3
DGM Insurance Risk Management
London, London
HR GO Recruitment
Posted today
Job Viewed
Job Description
Department General Manager - Insurance Risk Management
Monday to Friday 9am to 5pm
Hybrid working with 3 days in the office and 2 days working from home
Amazing blue-chip client is seeking an experienced Senior Department general manager to lead the Insurance Risk Management team.
- Significant experience working at a senior level as a risk manager in a multinational corporation (preferable) or brokers or underwriters, leading a department
- Expertise across a wide range of insurance lines such as Property & Casualty, Marine Cargo, Credit, Construction, Energy, Aviation etc. would be highly regarded
- Experience of managing, motivating and developing a team as a manager and manager of managers
Full responsibility for executing strategy along with Senior DGM, this role having full accountability for team performance and delivery of strategic targets.
Enhance and maintain relationship with key insurance companies and brokers in Europe where existing business relation along with building these connections with insurance companies and brokers as well.
Build strong relationship with leaders across the organization and group of companies.
Qualifications:
- Degree qualified in business administration, accounting, finance or a related area, or qualified by experience
- Professional qualification in an insurance business area such as ACII, CPCU at least Cert CII ideal or qualified by experience.
Skills:
- Excellent communication, collaboration and networking skills at all levels
- Great level of corporate insurance knowledge
- Experience of setting and executing department strategy
- Excellent written and oral presentation skills
- Logical and critical thinking skills
- Budgeting and/or cost control experience
- Ability to prioritise and multitask, including managing multiple issues and projects simultaneously
- Flexibility to meet travel requirements of the department.
Personal qualities/Attributes:
- Self-driven and proactive
- Comfortable and competent in dealing with other DGM's or above leaders within the organisation and with public speaking
- Be a trusted mentor and manager to the team members, including managerial members.
- Fluent English (Japanese (spoken & written) advantageous for documents and communication to head office.
For more information and full job spec details please get in touch with Michelle Ings, Executive Search HRGO team London (url removed)
This advertiser has chosen not to accept applicants from your region.
4
DGM Insurance Risk Management
HR GO Recruitment
Posted today
Job Viewed
Job Description
Department General Manager - Insurance Risk Management
Monday to Friday 9am to 5pm
Hybrid working with 3 days in the office and 2 days working from home
Amazing blue-chip client is seeking an experienced Senior Department general manager to lead the Insurance Risk Management team.
- Significant experience working at a senior level as a risk manager in a multinational corporation (preferable) or brokers or underwriters, leading a department
- Expertise across a wide range of insurance lines such as Property & Casualty, Marine Cargo, Credit, Construction, Energy, Aviation etc. would be highly regarded
- Experience of managing, motivating and developing a team as a manager and manager of managers
Full responsibility for executing strategy along with Senior DGM, this role having full accountability for team performance and delivery of strategic targets.
Enhance and maintain relationship with key insurance companies and brokers in Europe where existing business relation along with building these connections with insurance companies and brokers as well.
Build strong relationship with leaders across the organization and group of companies.
Qualifications:
- Degree qualified in business administration, accounting, finance or a related area, or qualified by experience
- Professional qualification in an insurance business area such as ACII, CPCU at least Cert CII ideal or qualified by experience.
Skills:
- Excellent communication, collaboration and networking skills at all levels
- Great level of corporate insurance knowledge
- Experience of setting and executing department strategy
- Excellent written and oral presentation skills
- Logical and critical thinking skills
- Budgeting and/or cost control experience
- Ability to prioritise and multitask, including managing multiple issues and projects simultaneously
- Flexibility to meet travel requirements of the department.
Personal qualities/Attributes:
- Self-driven and proactive
- Comfortable and competent in dealing with other DGM's or above leaders within the organisation and with public speaking
- Be a trusted mentor and manager to the team members, including managerial members.
- Fluent English (Japanese (spoken & written) advantageous for documents and communication to head office.
For more information and full job spec details please get in touch with Michelle Ings, Executive Search HRGO team London (url removed)
This advertiser has chosen not to accept applicants from your region.
5
DGM Insurance Risk Management
HR GO Recruitment
Posted today
Job Viewed
Job Description
Department General Manager - Insurance Risk Management
Monday to Friday 9am to 5pm
Hybrid working with 3 days in the office and 2 days working from home
Amazing blue-chip client is seeking an experienced Senior Department general manager to lead the Insurance Risk Management team.
- Significant experience working at a senior level as a risk manager in a multinational corporation (preferable) or brokers or underwriters, leading a department
- Expertise across a wide range of insurance lines such as Property & Casualty, Marine Cargo, Credit, Construction, Energy, Aviation etc. would be highly regarded
- Experience of managing, motivating and developing a team as a manager and manager of managers
Full responsibility for executing strategy along with Senior DGM, this role having full accountability for team performance and delivery of strategic targets.
Enhance and maintain relationship with key insurance companies and brokers in Europe where existing business relation along with building these connections with insurance companies and brokers as well.
Build strong relationship with leaders across the organization and group of companies.
Qualifications:
- Degree qualified in business administration, accounting, finance or a related area, or qualified by experience
- Professional qualification in an insurance business area such as ACII, CPCU at least Cert CII ideal or qualified by experience.
Skills:
- Excellent communication, collaboration and networking skills at all levels
- Great level of corporate insurance knowledge
- Experience of setting and executing department strategy
- Excellent written and oral presentation skills
- Logical and critical thinking skills
- Budgeting and/or cost control experience
- Ability to prioritise and multitask, including managing multiple issues and projects simultaneously
- Flexibility to meet travel requirements of the department.
Personal qualities/Attributes:
- Self-driven and proactive
- Comfortable and competent in dealing with other DGM's or above leaders within the organisation and with public speaking
- Be a trusted mentor and manager to the team members, including managerial members.
- Fluent English (Japanese (spoken & written) advantageous for documents and communication to head office.
For more information and full job spec details please get in touch with Michelle Ings, Executive Search HRGO team London (url removed)
This advertiser has chosen not to accept applicants from your region.
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6
Vice President, Risk Management
Greater London, London
Mastercard
Posted 2 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Vice President, Risk Management
We are currently looking for a Vice President, Head of Customer Risk Management (CRM) for Europe, reporting to the global head of CRM. This role is based in London, UK.
Mastercard has over $70B in credit exposure to financial institutions and other counterparties worldwide, placing the CRM function as a key part of its evolving and quickly growing business model. The CRM team operates as a part of the broader Strategy & Operations organization, playing a critical role in supporting and driving Mastercard's success. The magnitude and strategic nature of the CRM function necessitates engagement with Mastercard's senior management, sales and product organizations, as well as our customers. This further provides great opportunities to grow your career within Mastercard.
This role is on the first line of defense leading a team of risk managers located in the markets, with key responsibilities including leading CRM strategy and roadmap for the region, customer credit analysis and underwriting, formulating risk mitigation approach, developing risk management solutions, and engaging regulators within the region.
Role:
The primary responsibility is to ensure customer risk for the region is appropriately identified, monitored and managed in accordance with Mastercard's policies & procedures and risk appetite framework. This includes, but is not limited to:
- Owning all Europe CRM related matters, including strategy & roadmap and people leadership
- Reviewing and approving customer credit risk underwriting analysis and, if required, presenting the same to senior management for approval
- Understanding and partnering to design innovative approaches to cater to customers with different business models
- Leading the development of risk mitigants for customers where appropriate, and acting as an escalation point for collateral discussions with the account managers and customers
- Leading cross-functional team to design, build, and implement new risk management solutions for both existing and new products, e.g., crypto
- Conducting portfolio reviews and risk screening via early warning indicators
- Partnering with CRM Center of Excellence to ensure 24x7 customer exposure monitoring and management
- Analyzing and reporting on the region's exposure and key risks to senior management
- Managing customer failure impacts including portfolio transfers and license termination
- Influencing Credit Policy and Standards; developing CRM procedures
- Reviewing and approving credit considerations for new customer applications as needed
- Building successful relationships with sales and product organizations with strong business acumen
- Working closely with Regulatory Affairs in engaging with central banks and other regulators within the region
- Partnering with Corporate Treasury and Settlement Operations to enhance settlement & treasury related processes
- Leading and developing a high-performing team
All About You:
The ideal candidate will have the following attributes:
- Postgraduate degree in business or equivalent preferred
- Experience in credit risk assessment, financial statements analysis and management is a prerequisite; experience in / knowledge of the banking sector and knowledge of the European payments regulation landscape are a strong plus
- Commercial mindset to drive appropriate balance between risk and reward
- Ability to think outside the box, identify potential sources of risk, and propose solutions; strong analytical and problem-solving skills
- Strong negotiation and influencing skills, including at the very senior management levels
- Ability to lead a high-performing and diverse team; ability to lead cross-functionally
- Ability to manage through a crisis, leading a team to make tough decisions with imperfect/incomplete information
- Excellent written and verbal English communication skills
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Vice President, Risk Management
We are currently looking for a Vice President, Head of Customer Risk Management (CRM) for Europe, reporting to the global head of CRM. This role is based in London, UK.
Mastercard has over $70B in credit exposure to financial institutions and other counterparties worldwide, placing the CRM function as a key part of its evolving and quickly growing business model. The CRM team operates as a part of the broader Strategy & Operations organization, playing a critical role in supporting and driving Mastercard's success. The magnitude and strategic nature of the CRM function necessitates engagement with Mastercard's senior management, sales and product organizations, as well as our customers. This further provides great opportunities to grow your career within Mastercard.
This role is on the first line of defense leading a team of risk managers located in the markets, with key responsibilities including leading CRM strategy and roadmap for the region, customer credit analysis and underwriting, formulating risk mitigation approach, developing risk management solutions, and engaging regulators within the region.
Role:
The primary responsibility is to ensure customer risk for the region is appropriately identified, monitored and managed in accordance with Mastercard's policies & procedures and risk appetite framework. This includes, but is not limited to:
- Owning all Europe CRM related matters, including strategy & roadmap and people leadership
- Reviewing and approving customer credit risk underwriting analysis and, if required, presenting the same to senior management for approval
- Understanding and partnering to design innovative approaches to cater to customers with different business models
- Leading the development of risk mitigants for customers where appropriate, and acting as an escalation point for collateral discussions with the account managers and customers
- Leading cross-functional team to design, build, and implement new risk management solutions for both existing and new products, e.g., crypto
- Conducting portfolio reviews and risk screening via early warning indicators
- Partnering with CRM Center of Excellence to ensure 24x7 customer exposure monitoring and management
- Analyzing and reporting on the region's exposure and key risks to senior management
- Managing customer failure impacts including portfolio transfers and license termination
- Influencing Credit Policy and Standards; developing CRM procedures
- Reviewing and approving credit considerations for new customer applications as needed
- Building successful relationships with sales and product organizations with strong business acumen
- Working closely with Regulatory Affairs in engaging with central banks and other regulators within the region
- Partnering with Corporate Treasury and Settlement Operations to enhance settlement & treasury related processes
- Leading and developing a high-performing team
All About You:
The ideal candidate will have the following attributes:
- Postgraduate degree in business or equivalent preferred
- Experience in credit risk assessment, financial statements analysis and management is a prerequisite; experience in / knowledge of the banking sector and knowledge of the European payments regulation landscape are a strong plus
- Commercial mindset to drive appropriate balance between risk and reward
- Ability to think outside the box, identify potential sources of risk, and propose solutions; strong analytical and problem-solving skills
- Strong negotiation and influencing skills, including at the very senior management levels
- Ability to lead a high-performing and diverse team; ability to lead cross-functionally
- Ability to manage through a crisis, leading a team to make tough decisions with imperfect/incomplete information
- Excellent written and verbal English communication skills
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
7
Director, Customer Risk Management
Greater London, London
Mastercard
Posted 2 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Customer Risk Management
Overview
We are currently looking for a Director, reporting to the Head of Customer Risk Management (CRM) for Europe. The role is based in London, U.K. or Waterloo, Belgium.
Mastercard has over $70B credit exposure to its customers and other counterparties worldwide, placing the CRM role as a key part of its evolving and quickly growing business model. The CRM team operates as a vital component of the broader Strategy & Operations organization, playing a critical role in supporting and driving Mastercard's success. The magnitude and strategic nature of this exposure necessitates engagement with senior management, Mastercard's sales and product organizations as well as our customers. This further provides great opportunities to grow your career within Mastercard.
This role is on the first line of defense, with key responsibilities including CRM strategy and roadmap for the assigned portfolio, customer credit analysis and underwriting, formulating risk mitigation approach, developing risk management solutions for new products, and engaging regulators within the region.
Role
The primary responsibility is to ensure customer risk is appropriately identified, monitored, and managed in accordance with Mastercard's policies & procedures and risk appetite. This includes, but is not limited to:
- Owning all CRM related matters for the assigned portfolio
- Performing customer credit risk underwriting analysis and presenting the same to senior management for approval
- Leading the development of risk mitigants for customers with the account managers and customers
- Understanding and partnering to design and implement innovative approaches to cater to customers with different business models
- Leading cross-functional team to design, build, and implement new risk management solutions for both existing and new products, e.g., crypto
- Influencing Credit Policy and Standards; developing CRM procedures
- Building successful relationships with sales and product organizations with strong business acumen
- Conducting credit considerations in the application process of new customers where needed
- Managing through impacts of customer failures including portfolio transfers and license termination
- Conducting portfolio reviews and risk screening via early warning indicators
- Analyzing and reporting on the region's exposure and key risks to senior management
- Partnering with CRM Center of Excellence to ensure 24x7 customer exposure monitoring and management
- Working closely with Regulatory Affairs in engaging with central banks and other regulators within the region
- Partnering with Corporate Treasury and Settlement Operations to enhance settlement & treasury related processes
All About You
- Graduate degree in business or equivalent
- Experience in credit risk assessment, financial statements analysis and management is a prerequisite; experience in / knowledge of the banking sector and knowledge of the European payments regulation landscape are a strong plus
- Commercial mindset to drive appropriate balance between risk and reward
- Ability to think outside the box and identify potential sources of risk and provide solutions, strong analytical and problem-solving skills
- Strong negotiation and influencing skills, including at the very senior management levels
- Ability to lead a high-performing and diverse team, ability to lead cross-functionally
- Ability to manage through a crisis, leading a team to make tough decisions with imperfect/incomplete information
- Excellent written and verbal English communication skills
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Customer Risk Management
Overview
We are currently looking for a Director, reporting to the Head of Customer Risk Management (CRM) for Europe. The role is based in London, U.K. or Waterloo, Belgium.
Mastercard has over $70B credit exposure to its customers and other counterparties worldwide, placing the CRM role as a key part of its evolving and quickly growing business model. The CRM team operates as a vital component of the broader Strategy & Operations organization, playing a critical role in supporting and driving Mastercard's success. The magnitude and strategic nature of this exposure necessitates engagement with senior management, Mastercard's sales and product organizations as well as our customers. This further provides great opportunities to grow your career within Mastercard.
This role is on the first line of defense, with key responsibilities including CRM strategy and roadmap for the assigned portfolio, customer credit analysis and underwriting, formulating risk mitigation approach, developing risk management solutions for new products, and engaging regulators within the region.
Role
The primary responsibility is to ensure customer risk is appropriately identified, monitored, and managed in accordance with Mastercard's policies & procedures and risk appetite. This includes, but is not limited to:
- Owning all CRM related matters for the assigned portfolio
- Performing customer credit risk underwriting analysis and presenting the same to senior management for approval
- Leading the development of risk mitigants for customers with the account managers and customers
- Understanding and partnering to design and implement innovative approaches to cater to customers with different business models
- Leading cross-functional team to design, build, and implement new risk management solutions for both existing and new products, e.g., crypto
- Influencing Credit Policy and Standards; developing CRM procedures
- Building successful relationships with sales and product organizations with strong business acumen
- Conducting credit considerations in the application process of new customers where needed
- Managing through impacts of customer failures including portfolio transfers and license termination
- Conducting portfolio reviews and risk screening via early warning indicators
- Analyzing and reporting on the region's exposure and key risks to senior management
- Partnering with CRM Center of Excellence to ensure 24x7 customer exposure monitoring and management
- Working closely with Regulatory Affairs in engaging with central banks and other regulators within the region
- Partnering with Corporate Treasury and Settlement Operations to enhance settlement & treasury related processes
All About You
- Graduate degree in business or equivalent
- Experience in credit risk assessment, financial statements analysis and management is a prerequisite; experience in / knowledge of the banking sector and knowledge of the European payments regulation landscape are a strong plus
- Commercial mindset to drive appropriate balance between risk and reward
- Ability to think outside the box and identify potential sources of risk and provide solutions, strong analytical and problem-solving skills
- Strong negotiation and influencing skills, including at the very senior management levels
- Ability to lead a high-performing and diverse team, ability to lead cross-functionally
- Ability to manage through a crisis, leading a team to make tough decisions with imperfect/incomplete information
- Excellent written and verbal English communication skills
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
8
Manager, Risk Management - RTP Global
Greater London, London
Mastercard
Posted 1 day ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Risk Management - RTP Global
Risk Manager, Real Time Payments (RTP) Global
Job Description
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
What is the opportunity?
This is an exciting opportunity to help establish the 1st line Risk & Control capabilities for Real Time Payments (RTP) Global at Mastercard. RTP Global is the product and innovation program within RTP, dedicated to developing future focused solutions that optimize real-time payment flows to power economies around the world. The successful candidate will become part of a high performing team, dedicated to delivering a robust, secure and resilient service to multiple countries and over 32 billion transactions per year.
This role is part of a newly formed Risk & Control Function within the 1st Line of Defense, with a reporting line into Risk & Controls Director.
The appointee will support the Risk & Controls Director by embedding a risk management framework and culture to improve risk identification, management, treatment and reporting across the organization. This is a strategically important role that requires the need to work closely and broadly across the organization to enhance decision making whilst reducing strategic, product, and operational risks in the business unit.
You will operate in accordance with the 3 Lines of Defense (3LoD) operating model and in alignment with the Mastercard Risk Management Framework and relevant Policies & Procedures.
What are the key responsibilities of the Role?
In this position, you will:
- Manage and maintain relevant risk registers, including design and documentation of controls
- Prepare accurate and timely risk & control reporting for established governance forums (e.g., Risk Committee, Audit Committee, Executive Committee) driving automation whenever possible
- Engage with Risk and Control Owners, acting as a partner to the business and supporting delivery of capabilities that allow timely, appropriate and transparent risk-reward decisions
- Evaluate risk exposures including the identification, assessment and monitoring of the inherent and residual risks, biggest risk exposures, the third-party risks and any risk concentrations, to enable RTP leadership make informed decisions
- Perform control assessments, inclusive of control design and effectiveness
- Design and put controls in place to manage RTP's business safely, sustainably and within risk appetite
- Look forward and undertake horizon scanning to anticipate threats and risks ahead
- Provide risk briefings to senior risk colleagues when required, ensuring risks, issues and appetite breaches are monitored and escalated thoughtfully
- Support cross-functional initiatives to deliver on risk goals, policies and processes
- Partner with the Lines of Business to identify, track, escalate and resolve issues in a timely manner
- Understand and comply with relevant legal and regulatory requirements applicable to RTP
What knowledge and skills are we looking for?
The ideal candidate for this position exhibits the following skills and capabilities:
- Knowledge of key risk management principles supported by relevant experience, strategic and product risk management experience preferred
- Solid understanding of the three lines of defense operating model
- Able to confidently develop trusted relationships with peers and senior stakeholders
- Able to work with minimal supervision
- Analytical and can work with data
- Able to plan and adapt quickly to changes in priorities
- Team Player - ability to build and maintain effective working relationships with a wide range of people
- Strong discipline regarding accuracy and quality of output
- Experience with Power BI, AI Copilot, OpenPages, Archer tooling preferred
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And Therefore, It Is Expected That The Successful Candidate For This Position Must.
Every person working for, or on behalf of, Mastercard is responsible for information security and must
abide by Mastercard's security policies and practices, including
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Risk Management - RTP Global
Risk Manager, Real Time Payments (RTP) Global
Job Description
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
What is the opportunity?
This is an exciting opportunity to help establish the 1st line Risk & Control capabilities for Real Time Payments (RTP) Global at Mastercard. RTP Global is the product and innovation program within RTP, dedicated to developing future focused solutions that optimize real-time payment flows to power economies around the world. The successful candidate will become part of a high performing team, dedicated to delivering a robust, secure and resilient service to multiple countries and over 32 billion transactions per year.
This role is part of a newly formed Risk & Control Function within the 1st Line of Defense, with a reporting line into Risk & Controls Director.
The appointee will support the Risk & Controls Director by embedding a risk management framework and culture to improve risk identification, management, treatment and reporting across the organization. This is a strategically important role that requires the need to work closely and broadly across the organization to enhance decision making whilst reducing strategic, product, and operational risks in the business unit.
You will operate in accordance with the 3 Lines of Defense (3LoD) operating model and in alignment with the Mastercard Risk Management Framework and relevant Policies & Procedures.
What are the key responsibilities of the Role?
In this position, you will:
- Manage and maintain relevant risk registers, including design and documentation of controls
- Prepare accurate and timely risk & control reporting for established governance forums (e.g., Risk Committee, Audit Committee, Executive Committee) driving automation whenever possible
- Engage with Risk and Control Owners, acting as a partner to the business and supporting delivery of capabilities that allow timely, appropriate and transparent risk-reward decisions
- Evaluate risk exposures including the identification, assessment and monitoring of the inherent and residual risks, biggest risk exposures, the third-party risks and any risk concentrations, to enable RTP leadership make informed decisions
- Perform control assessments, inclusive of control design and effectiveness
- Design and put controls in place to manage RTP's business safely, sustainably and within risk appetite
- Look forward and undertake horizon scanning to anticipate threats and risks ahead
- Provide risk briefings to senior risk colleagues when required, ensuring risks, issues and appetite breaches are monitored and escalated thoughtfully
- Support cross-functional initiatives to deliver on risk goals, policies and processes
- Partner with the Lines of Business to identify, track, escalate and resolve issues in a timely manner
- Understand and comply with relevant legal and regulatory requirements applicable to RTP
What knowledge and skills are we looking for?
The ideal candidate for this position exhibits the following skills and capabilities:
- Knowledge of key risk management principles supported by relevant experience, strategic and product risk management experience preferred
- Solid understanding of the three lines of defense operating model
- Able to confidently develop trusted relationships with peers and senior stakeholders
- Able to work with minimal supervision
- Analytical and can work with data
- Able to plan and adapt quickly to changes in priorities
- Team Player - ability to build and maintain effective working relationships with a wide range of people
- Strong discipline regarding accuracy and quality of output
- Experience with Power BI, AI Copilot, OpenPages, Archer tooling preferred
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And Therefore, It Is Expected That The Successful Candidate For This Position Must.
Every person working for, or on behalf of, Mastercard is responsible for information security and must
abide by Mastercard's security policies and practices, including
- Ensure the confidentiality and integrity of the information being accessed.
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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