53 Dispute Resolution Officer jobs in the United Kingdom

Income Collection and Dispute Resolution Officer

Job Switch Ltd

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contract

We are seeking an enthusiastic, highly motivated and innovative individual who has experience in the recovery of all service charge income. You should have experience of dealing with Leaseholders and a basic understanding of Leasehold Law.


You must have direct experience of delivering a front-line service in the challenging housing environment and possess excellent written and verbal communications.











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Income Collection and Dispute Resolution Officer

EN1 Forty Hill, London CRA GROUP RECRUITMENT AND PAYROLL LTD

Posted 16 days ago

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3 months contract with a Local Authority Job Summary: • An exciting opportunity has arisen for a dedicated and proactive Income Collection and Dispute Resolution Officer to join a busy Housing and Leasehold Services team.• The successful candidate will be responsible for ensuring the recovery of service charge income, handling debt recovery cases, managing disputes with leaseholders, and supporting financial wellbeing through benefit and debt advice referrals.• This role is suited to individuals with experience in income recovery, leasehold management, and customer service within a housing environment.Key Duties/Accountabilities (Sample): • Maximise recovery of service charge income, including managing arrears and outstanding debts in line with internal procedures.• Prepare and submit online claims via HM Courts & Tribunals Service (HMCTS) and monitor progress through to enforcement.• Assess cases for potential enforcement action and liaise with legal teams accordingly, including court attendance where required.• Provide advice to leaseholders on available financial assistance, including basic benefit information and referrals to external debt advice agencies.• Deliver end-to-end dispute resolution, collaborating with internal departments and directly with leaseholders to resolve issues and secure income.• Respond to leaseholder queries related to charges and debts in a timely and effective manner.• Administer suspense accounts, ensuring correct allocation of payments and supporting reconciliation of service charge accounts.• Process refunds from leaseholder accounts in accordance with internal financial procedures.Skills/Experience: • Demonstrable experience in service charge and income recovery within a housing or leasehold environment.• Strong working knowledge of major works recovery processes.• Experience engaging directly with leaseholders and the public, offering clear advice on complex financial and legal matters.• Familiarity with submitting debt cases through online money judgement systems.• Excellent verbal and written communication skills, with the ability to manage sensitive discussions and maintain professionalism.• High level of numeracy and accuracy for calculating service charges and interpreting financial data.• Ability to manage workloads independently and collaboratively, prioritising effectively to meet tight deadlines and income targets.• Previous experience managing leasehold properties in the public sector.• Basic understanding of Leasehold Law, particularly in relation to Right to Buy leaseholders.Additional Information: • The closing date: 23/09/2025 @9:00 AM.• Hours: 36 hours per week (Full-time).• Location: Office-based with some hybrid potential – South Mall, North London.
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Income Collection and Dispute Resolution Officer, North London / Hertfordshire area

Bulls Cross, London Pertemps

Posted 1 day ago

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Overview

Income Collection and Dispute Resolution Officer, North London / Hertfordshire areanPay rate

to £23.78 per hournContract

role, Local Government HousingnYou will need

Experience in the recovery of all service charge income.nExperience of dealing with Leaseholders and a basic understanding of Leasehold Law.nDirect experience of delivering a front-line service in the challenging housing environment and possess excellent written and verbal communications.nProficient IT skills and the ability to provide advice on availability of financial assistance for leaseholders in respect of major works debt, including basic benefit advice and make referrals to Debt Advice Agencies as necessary.nPurpose of role

To ensure the maximum recovery of all service charge income, including the recovery of debts and arrears, in accordance with Enfield Council procedures.nSubmit cases to HMCS for online Judgement and monitor progress accordingly.nDetermine which cases should be submitted for enforcement action, using appropriate legal processes. Liaise with legal representatives and attend court as necessary.nProvide advice on availability of financial assistance for leaseholders in respect of major works debt, including basic benefit advice and make referrals to Debt Advice Agencies as necessary.nDeal with leaseholder enquiries regarding outstanding debts and, through liaison with other departments, ensure all debts are recoverable.nProvide a full dispute resolution service taking ownership of the end-to-end process and taking full responsibility for liaising with other teams to secure information and work with leaseholders to resolve the issues and maximise income in relation to charges and debts.nAdminister suspense account, identify and reallocate payments accordingly, assist in reconciliation of service charges accounts as necessary. Request refunds from leaseholder accounts as necessary.

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Chief Legal Officer (CLO)

PL1 2LB Plymouth, South West £150000 Annually WhatJobs

Posted 7 days ago

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full-time
Our client is a rapidly expanding international conglomerate seeking a highly accomplished and strategic Chief Legal Officer (CLO) to oversee all legal affairs. This is a critical executive leadership position, based full-time in our offices in Plymouth, Devon, UK . The CLO will be responsible for providing expert legal counsel, managing risk, and ensuring the company operates with the highest standards of integrity and compliance across all jurisdictions.

You will play a pivotal role in shaping the company's legal strategy, advising the board of directors, and leading a high-performing legal team. This role demands extensive experience in corporate law, commercial litigation, intellectual property, regulatory compliance, and international business transactions.

Key Responsibilities:
  • Provide strategic legal guidance and counsel to the CEO, Board of Directors, and executive leadership team on all legal matters.
  • Develop and implement the company's overall legal strategy, ensuring alignment with business objectives and risk management frameworks.
  • Oversee all aspects of corporate governance, including board meeting preparation, minutes, and compliance with regulatory filings.
  • Manage and direct all litigation, arbitration, and dispute resolution processes, both domestic and international.
  • Ensure compliance with all applicable laws, regulations, and industry standards in the regions where the company operates.
  • Lead the legal department, including hiring, training, and performance management of legal staff and external counsel.
  • Draft, review, and negotiate complex commercial contracts, partnerships, and M&A agreements.
  • Manage the company's intellectual property portfolio, including patents, trademarks, and copyrights.
  • Develop and implement robust compliance programs and policies, including data privacy, anti-corruption, and antitrust regulations.
  • Advise on international expansion, cross-border transactions, and global regulatory landscapes.
  • Conduct legal risk assessments and develop mitigation strategies for potential liabilities.
  • Serve as the primary point of contact for external legal counsel and manage legal budgets effectively.
Qualifications:
  • Juris Doctor (JD) or equivalent law degree from an accredited institution.
  • Admission to practice law in the UK (Solicitor or Barrister) and/or relevant international jurisdictions.
  • A minimum of 15 years of progressive legal experience, with at least 5 years in a senior in-house legal leadership role (General Counsel or CLO).
  • Extensive experience in corporate law, securities law, M&A, intellectual property, employment law, and international business.
  • Proven track record of successfully managing complex litigation and regulatory matters.
  • Demonstrated ability to develop and implement effective legal and compliance strategies for a global organization.
  • Exceptional leadership, communication, negotiation, and analytical skills.
  • Experience advising a publicly traded company is a strong advantage.
  • Ability to work under pressure, manage multiple priorities, and make sound legal judgments in a fast-paced environment.
  • Integrity, ethical acumen, and a commitment to fostering a culture of compliance.
This is a demanding yet highly rewarding opportunity for a legal leader to significantly impact a growing global enterprise.
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Legal Administration Officer

Essex, Eastern £18 Daily Opus People Solutions Ltd

Posted 6 days ago

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Job Description

temporary

Legal Administration Officer

Hourly rate: 17.66

Location: Between 2 sites Brentwood Borough Council CM15 8AY and Rochford District Council SS14 1PX, hybrid working available aftering training

Working hours: Monday-Friday 9 to 5

Length of contract: 3-6 months with review for extension

Opus People Solutions are recruiting on behalf of Brentwood Borough Council for a Legal Admin Officer to support and assist the day to day running of the Council's Legal service.

Role responsibilities:

  • Maintain records and file management using electronic systems and paper files/deeds, including creating new files, closing old files and ensuring records are up to date.
  • Dealing with ordering, invoices and income collection including use of the Council's financial systems and internal procedures.
  • Support with managing the Legal service inbox, liaising both internally and externally and proactively assisting where possible.
  • Scanning, emailing and photocopying documents for fee earners.
  • Liaising with fee earners and external partners to support completion and signing of legal documents.
  • Ensuring timely delivery (including personal service of court papers), collection of documents and issue of court proceeding at court as required.
  • Collate performance information for the service using the Council's systems, procedures and policies.
  • Maintain a diary system of key deadlines for the service.
  • Support fee earners with arranging meetings with client departments and external stakeholders.

This is an excellent opportunity for someone with a Legal background, to process your application, please apply now!

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Legal Compliance Officer

Essex, Eastern £30 - £35 Hourly Service Care Legal

Posted 14 days ago

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Job Description

contract
Service Care Legal are working with a local authority in Essex who are seeking a Legal Compliance Officer on a part-time basis with expertise in Data Protection and Information Governance to join their team on a temporary part-time basis. This is an excellent opportunity for a compliance professional with strong knowledge of GDPR, DPA 2018, FOIA, and EIR to make an impact within a busy legal services department.

ROLE Legal Compliance Officer (Data Protection)
LOCATION: Essex
CONTRACT: 6 months, 22.5 hours per week (3 days)
RATE: 35ph umbrella / 31.45ph PAYE inc. holiday pay / 28.06ph PAYE exc. Holiday pay

Please note that this role would require on-side attendance.

About the Role - The successful candidate will play a key role in ensuring the council meets its statutory and regulatory responsibilities. You will manage information requests, support compliance processes, and uphold high standards of practice in line with Lexcel accreditation.

Key Responsibilities:
  • Handle and coordinate Freedom of Information (FOI) and Environmental Information Regulation (EIR) requests, ensuring timely and accurate responses.
  • Manage Subject Access Requests (SARs) under the Data Protection Act 2018 and GDPR.
  • Advise and support colleagues on data sharing and disclosure requests, including complex cases.
  • Contribute to maintaining Lexcel accreditation through compliance monitoring and reporting.
  • Process and track invoices in line with internal procedures and deadlines.

The Person:
  • Strong knowledge of Data Protection legislation (GDPR and DPA 2018) and related compliance requirements.
  • Experience handling FOI, SARs, and third-party data requests .
  • Familiarity with Lexcel standards or similar quality assurance frameworks.
  • Ability to work effectively across departments, providing clear advice and guidance.

Should this be an opportunity of interest, please feel free to reach out toLloyd Stanleyon (phone number removed)or email (url removed). We welcome referrals which could be worth 250 each so please also bear this in mind.
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Legal Compliance Officer

Essex, Eastern £33 Hourly 4Recruitment Services

Posted 14 days ago

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Job Description

contract

Legal Compliance Officer (Data Protection) - Harlow

£33.00 ph

Hybrid – 40% home working 60% office based

Full time

Job Purpose:
To assist the Legal Services department in ensuring compliance with statutory obligations and internal policies by delivering a range of general and specialist functions across all areas of the Service.

Key Responsibilities:

  • Manage Freedom of Information Act (FOIA) and Environmental Information Regulations (EIR) requests, and respond to all hybrid FOIA enquiries on behalf of the Council. Complex cases should be referred to the Legal Services Manager for guidance.
  • Handle Subject Access Requests (SARs) under the Data Protection Act 2018 and UK GDPR, escalating complex issues to the Legal Services Manager when necessary.
  • Lead the coordination and response to both internal and external personal data sharing requests in line with the Data Protection Act 2018 and UK GDPR, with support from the Legal Services Manager for complex matters.
  • Oversee the processes required for maintaining compliance with the Legal Service’s LEXCEL accreditation, including managing reaccreditation activities.

To find out more information please contact Abbie at (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

This advertiser has chosen not to accept applicants from your region.
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Legal Compliance Officer

Essex, Eastern £35 Hourly Berry Recruitment

Posted 14 days ago

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Job Description

contract

Berry Recruitment is seeking an experienced Legal Compliance Officer to join a well-established local authority team based in Harlow. This temporary assignment offers a unique opportunity to contribute to critical compliance and governance functions within a public sector legal environment.

The role requires on-site presence for three days per week, increasing to four days from January 2026.

This role is to work 22.5 hours per week.

Role Overview:

The successful candidate will support the legal services function by ensuring statutory and organisational compliance across data protection, information governance, and legal accreditation frameworks.

Key Responsibilities:

  • Manage and respond to Freedom of Information (FOIA) and Environmental Information Regulation (EIR) requests, including hybrid cases involving multiple departments.
  • Lead on Subject Access Requests (SARs) under the Data Protection Act 2018 and GDPR, ensuring timely and accurate responses.
  • Handle internal and third-party personal data sharing requests, assessing legal bases and exemptions.
  • Oversee compliance processes for LEXCEL reaccreditation, including file reviews and reporting.
  • Process and track invoices using internal systems, ensuring prompt payment and accurate records.

Duties Include:

  • Coordinating hybrid FOIA requests and ensuring statutory deadlines are met.
  • Advising departmental FOI officers on exemptions and compliance procedures.
  • Drafting SAR responses and liaising with departments to validate data sharing requests.
  • Conducting LEXCEL-compliant file reviews and generating reports for the Legal Services Manager.
  • Maintaining invoice records and liaising with Finance to ensure timely processing.

The idea candidate will:

  • Demonstrable understanding of legal practice compliance and public sector governance.
  • Proven experience handling FOIA, SARs, and third-party data requests.
  • Strong working knowledge of the Data Protection Act 2018, GDPR, FOIA 2000, and EIR 2004.
  • Comfortable with hybrid working arrangements, with flexibility for full-time office presence if preferred.

If you are a detail-oriented legal professional with a strong grasp of data protection and compliance, Berry Recruitment would welcome your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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Legal Compliance Officer

Essex, Eastern 4Recruitment Services

Posted 2 days ago

Job Viewed

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Job Description

contract

Legal Compliance Officer (Data Protection) - Harlow

£33.00 ph

Hybrid – 40% home working 60% office based

Full time

Job Purpose:
To assist the Legal Services department in ensuring compliance with statutory obligations and internal policies by delivering a range of general and specialist functions across all areas of the Service.

Key Responsibilities:

  • Manage Freedom of Information Act (FOIA) and Environmental Information Regulations (EIR) requests, and respond to all hybrid FOIA enquiries on behalf of the Council. Complex cases should be referred to the Legal Services Manager for guidance.
  • Handle Subject Access Requests (SARs) under the Data Protection Act 2018 and UK GDPR, escalating complex issues to the Legal Services Manager when necessary.
  • Lead the coordination and response to both internal and external personal data sharing requests in line with the Data Protection Act 2018 and UK GDPR, with support from the Legal Services Manager for complex matters.
  • Oversee the processes required for maintaining compliance with the Legal Service’s LEXCEL accreditation, including managing reaccreditation activities.

To find out more information please contact Abbie at (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

This advertiser has chosen not to accept applicants from your region.

Legal Compliance Officer

Essex, Eastern Berry Recruitment

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

contract

Berry Recruitment is seeking an experienced Legal Compliance Officer to join a well-established local authority team based in Harlow. This temporary assignment offers a unique opportunity to contribute to critical compliance and governance functions within a public sector legal environment.

The role requires on-site presence for three days per week, increasing to four days from January 2026.

This role is to work 22.5 hours per week.

Role Overview:

The successful candidate will support the legal services function by ensuring statutory and organisational compliance across data protection, information governance, and legal accreditation frameworks.

Key Responsibilities:

  • Manage and respond to Freedom of Information (FOIA) and Environmental Information Regulation (EIR) requests, including hybrid cases involving multiple departments.
  • Lead on Subject Access Requests (SARs) under the Data Protection Act 2018 and GDPR, ensuring timely and accurate responses.
  • Handle internal and third-party personal data sharing requests, assessing legal bases and exemptions.
  • Oversee compliance processes for LEXCEL reaccreditation, including file reviews and reporting.
  • Process and track invoices using internal systems, ensuring prompt payment and accurate records.

Duties Include:

  • Coordinating hybrid FOIA requests and ensuring statutory deadlines are met.
  • Advising departmental FOI officers on exemptions and compliance procedures.
  • Drafting SAR responses and liaising with departments to validate data sharing requests.
  • Conducting LEXCEL-compliant file reviews and generating reports for the Legal Services Manager.
  • Maintaining invoice records and liaising with Finance to ensure timely processing.

The idea candidate will:

  • Demonstrable understanding of legal practice compliance and public sector governance.
  • Proven experience handling FOIA, SARs, and third-party data requests.
  • Strong working knowledge of the Data Protection Act 2018, GDPR, FOIA 2000, and EIR 2004.
  • Comfortable with hybrid working arrangements, with flexibility for full-time office presence if preferred.

If you are a detail-oriented legal professional with a strong grasp of data protection and compliance, Berry Recruitment would welcome your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

This advertiser has chosen not to accept applicants from your region.
 

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