134 Document Solutions jobs in the United Kingdom

Our Mission

Apax is a multi-award-winning, values-driven, non-profit social enterprise. Our mission "We strive for excellence to improve ourselves, transform services, enhance lives and advance society" plays centre stage. We take a collaborative and consultative approach that values and appreciates the contribution and enthusiasm of our team to make a difference to our organisation and to the lives of disadvantaged people.

About the Team

With a thirst for knowledge and a drive to challenge the status quo, learning and innovation have become part of our identity as we work to advance the mental health services landscape. We are full of life and enthusiasm for the care of our residents, and we drive this outlook throughout the entire organisation. As a certified Great Place to Work , this recognition reflects our commitment to fostering a positive and supportive workplace. It’s important to us that any candidate joining our team aligns with our culture and lives our corporate values. For more information about who we are please visit our careers.apax.org.uk  and apax.org.uk .

Role Overview

This is an exciting opportunity for an experienced Executive Assistant & Administrative Support to ensure the smooth operation of the CEO’s office while also providing structured support to the Marketing & Project Growth Leader. Responsibilities span business, operational, and personal support for the CEO, alongside assistance with marketing logistics, events, communications, and documentation. The ideal candidate will be a highly experienced administrator with a natural talent for organisation, a sharp eye for detail, and a genuine enjoyment of administrative work.

This role is ideal for someone who truly enjoys administrative work and takes pride in being highly organised, dependable and thrives on structure, accuracy, and being the steady backbone of an organisation. We are looking for a career administrator who values stability and excellence by being the “go-to” reliable support. The successful candidate will demonstrate strong organisational skills with least four (4) years PA/EA experience. This position suits someone who is motivated by supporting leadership, and keeping operations running smoothly — and who finds long-term satisfaction in these responsibilities and open to growing within the role.

This is a full-time role, 37.5 hours/week between the hours of 8am and 6pm Monday to Friday, with occasional out of hours work required.

Key Requirements

• Job related professional qualification

• Undergraduate degree

• Advanced Microsoft Office suite skills with extensive demonstrable experience of Teams, Outlook, Word, Excel and PowerPoint

• Outstanding IT and digital skills

• Excellent organisation and planning skills to manage a busy workload, often with conflicting priorities

• Strong communication skills with the ability to accurately summarise and convey complex information to a range of audiences with impact and clarity

• A can-do, proactive approach with the willingness to

• 4+ years’ experience managing professional social media platforms

• 4+ years’ experience supporting C-Level Executives

• 4+ years’ experience of providing business, administration, minute taking, and management assistance at a senior level across organisations

• 4+ years’ experience writing business reports and designing presentations using PowerPoint or Canva

Employee Benefits

You will be joining a friendly, kind and joyful company culture whilst working as part of a next-generation digitalised company. Full details of the Employee Benefits will be provided during the interviewing process.

• Healthcare & Wellness : Health cash plan, Employee Assistance Programme, health and wellness discounts.

• Financial & Retirement : Pension scheme, referral scheme, season ticket loans, Cycle Scheme and Tech Scheme.

• Holidays & Time Off : up to 28 days annual leave plus public holidays, buying leave, compassionate & bereavement leave, life events leave eg time off for birthday or moving home.

• Learning & Education : Learning & Development Framework, Learners Academy, Leadership Academy, education grant, study leave.

• Family & Parenting : Generous maternity and paternity leave, paid parental leave.

• Flexible Working : Flexi start, hybrid working between home and office.

• Welfare & Wellbeing : Mental well-being days, sick pay scheme, team building activities.

• Other benefits : complimentary breakfast and refreshments, free parking, and well-being activities.

Our approach to recruitment is competency and values-based, whereby applicants should be able to demonstrate the organisation's values and principles. We are a strong believer that an organisation is only as good as its people and partners who are its greatest strength. We are an equal opportunities employer.

• Manage and maintain complex, dynamic calendars for multiple executives, scheduling meetings, appointments, and calls across different time zones.
• Coordinate domestic and international travel arrangements, including flights, accommodation, visas, and itineraries.
• Prepare, edit, and proofread correspondence, reports, presentations, and other documents with a high degree of accuracy.
• Act as a gatekeeper, screening calls and emails, and managing communication flow efficiently.
• Organise and plan executive meetings, including preparing agendas, distributing materials, and taking minutes.
• Conduct research and compile information for various projects and executive needs.
• Manage expense reporting and reconciliation for executives.
• Handle confidential information with the utmost discretion and integrity.
• Anticipate needs and proactively address potential issues to ensure executives' time is maximised.
• Maintain organised electronic and physical filing systems.
• Liaise effectively with internal and external stakeholders on behalf of the executives.

• Proven experience as an Executive Assistant or in a similar senior administrative support role, supporting C-level executives.
• Exceptional organisational and time-management skills.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and virtual collaboration tools.
• Excellent written and verbal communication skills.
• High level of accuracy and attention to detail.
• Ability to work independently, proactively, and under pressure in a remote environment.
• Discretion and a high level of confidentiality are paramount.
• Experience in coordinating complex travel arrangements.
• Strong problem-solving skills and resourcefulness.
• A Bachelor's degree or equivalent professional experience is preferred.

• Proven experience as an Executive Assistant, Personal Assistant, or in a similar senior administrative role.
• Exceptional organizational and time-management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Experience with virtual meeting platforms (e.g., Zoom, Microsoft Teams, Google Meet).
• Excellent written and verbal communication skills.
• High level of discretion and confidentiality.
• Ability to multitask, prioritize, and manage tasks efficiently in a remote setting.
• Proactive problem-solving abilities and a resourceful approach.
• A professional and adaptable attitude.
• Must be eligible to work in the UK.

Deputy Manager (Administrative Support Team)

Weatherbys Private Bank

London, Hybrid (3 days in office)

Weatherbys Private Bank are recruiting for an effective people manager to provide oversight, training, coaching and development to the Private Banking support team. 

Our Private Banking Administrative Support Team  plays a vital role in delivering outstanding service to our high-net-worth clients. This dedicated team provides comprehensive administrative assistance, ensuring the smooth and efficient handling of daily client requests and the seamless operation of the Private Bank.

They are responsible for the ongoing support and administration of client portfolios, managing correspondence, and assisting Private Bankers in delivering tailored financial solutions. Their work underpins the high standards of service our clients expect.

With strong communication skills, both written and verbal, and a commitment to accuracy, confidentiality, and efficiency, the team significantly enhances the overall client experience and contributes to the operational excellence of our Private Banking services.

Oversight and leadership are provided by the Private Bank Managers , who ensure that our exceptional standards are consistently upheld.

In this role, you’ll be at the heart of our team’s success. Your responsibilities will include:

• Lead & Inspire: Drive team productivity by identifying opportunities for improvement, promoting best practices, and creating a positive, high-performance culture.
• Develop Talent: Coach and mentor team members to help them grow professionally, deliver excellent client service, and achieve their career goals.
• Performance Management: Contribute to structured one-to-ones, set SMART objectives and KPIs, and support underperformance management through coaching and improvement plans.
• Recruit & Retain: Assist with recruitment, onboarding, and training to build a skilled, engaged team. Help maintain the team’s skills matrix and succession planning.
• Risk & Compliance: Support risk management by maintaining frameworks, monitoring controls, and ensuring compliance with regulations. Participate in incident and complaint management, including fraud investigations.
• Client Excellence: Act as a trusted point of contact for clients, provide portfolio cover when needed, and ensure accurate execution of client instructions. Resolve escalations and deliver exceptional service.
• Collaboration: Build strong cross-functional relationships across the Bank and wider business, and provide support and cover for senior leaders when required.
• Continuous Improvement: Contribute to process reviews, training initiatives, and stakeholder reporting to ensure timely, accurate, and high-quality outputs.

• Proven management experience within financial institutions, including but not limited to Private Banking, Insurance, or Retail Banking.
• A strong technical understanding of banking operations and financial services.
• A good breadth of experience across Financial Services.
• Strong leadership, communication, and problem-solving skills.

Requirements

PRIVATE BANK - Administrative Support, Deputy Manager

Weatherbys Private Bank are recruiting for an effective people manager to provide oversight, training, coaching and development to the Private Banking support team. 

Team Overview

Our Private Banking Administrative Support Team  plays a vital role in delivering outstanding service to our high-net-worth clients. This dedicated team provides comprehensive administrative assistance, ensuring the smooth and efficient handling of daily client requests and the seamless operation of the Private Bank.

They are responsible for the ongoing support and administration of client portfolios, managing correspondence, and assisting Private Bankers in delivering tailored financial solutions. Their work underpins the high standards of service our clients expect.

With strong communication skills, both written and verbal, and a commitment to accuracy, confidentiality, and efficiency, the team significantly enhances the overall client experience and contributes to the operational excellence of our Private Banking services.

Oversight and leadership are provided by the Private Bank Managers , who ensure that our exceptional standards are consistently upheld.

Requirements

Leadership

• Drive team productivity by identifying inefficiencies and managing performance.
• Train, coach, and develop team members to deliver excellent client service and grow professionally.
• Oversee performance management and professional development of direct reports.
• Ensure timely, accurate, and high-quality delivery of all team outputs.
• Uphold business standards and promote best practices across the team.
• Represent the team in key forums and manage team resources effectively.
• Foster strong cross-functional relationships across the Bank and wider business.
• Provide support and cover for Directors as needed.

Managerial responsibilities

• Lead recruitment and onboarding.
• Oversee training, development, and retention of team members.
• Maintain and act on the team’s skills matrix to manage operational risk.
• Provide regular performance feedback and conduct structured one-to-ones.
• Set SMART objectives and KPIs, ensuring a balance between technical skills and behaviours.
• Manage underperformance through structured improvement plans and reviews.
• Prepare professional MI reports and performance updates for senior stakeholders.
• Promote a culture of support, integrity, and continuous improvement.
• Ensure effective resource planning, cross-team collaboration, and cost management.
• Support staff development, promotions, and succession planning.

Risk responsibilities

• Oversee the team’s risk framework, ensuring robust controls and timely escalation of issues.
• Manage daily and monthly control monitoring, producing MI for key committees.
• Implement actions and training based on control findings and risk assessments.
• Maintain and update risk registers, ensuring regulatory compliance and escalation where needed.
• Lead incident and complaint management, including fraud investigations and resolution.
• Ensure exemplary client service standards are upheld across all team outputs.
• Oversee procedure reviews, ensuring RACI, AML, and Consumer Duty considerations are included.
• Liaise with risk and compliance teams to ensure effective monitoring and adherence to regulations.
• Support the team with process queries and ensure competency through checks and training tools.

Client responsibilities

• Act as a client contact and provide portfolio cover when needed.
• Communicate the Bank’s proposition and direct clients to appropriate teams.
• Ensure timely and accurate execution of client instructions.
• Provide exceptional client service and handle escalations or complaints.
• Sign off excesses and large transactions as required.
• Ensure banker portfolios are supported during absences.

What we are looking for

• Experience of managing within financial institutions including but not limited to: Private Banking, Insurance or Retail Banking organisations
• A good breadth of experience in Financial Services. 
• Ability to enter open and honest debate and to accept and give constructive feedback. 
• Preparedness to go the extra mile to provide clients with exemplary service and to support the team.  

PRIVATE BANK - Administrative Support, Deputy Manager

Weatherbys Private Bank are recruiting for an effective people manager to provide oversight, training, coaching and development to the Private Banking support team. 

Team Overview

Our Private Banking Administrative Support Team  plays a vital role in delivering outstanding service to our high-net-worth clients. This dedicated team provides comprehensive administrative assistance, ensuring the smooth and efficient handling of daily client requests and the seamless operation of the Private Bank.

They are responsible for the ongoing support and administration of client portfolios, managing correspondence, and assisting Private Bankers in delivering tailored financial solutions. Their work underpins the high standards of service our clients expect.

With strong communication skills, both written and verbal, and a commitment to accuracy, confidentiality, and efficiency, the team significantly enhances the overall client experience and contributes to the operational excellence of our Private Banking services.

Oversight and leadership are provided by the Private Bank Managers , who ensure that our exceptional standards are consistently upheld.

Requirements

Leadership

• Drive team productivity by identifying inefficiencies and managing performance.
• Train, coach, and develop team members to deliver excellent client service and grow professionally.
• Oversee performance management and professional development of direct reports.
• Ensure timely, accurate, and high-quality delivery of all team outputs.
• Uphold business standards and promote best practices across the team.
• Represent the team in key forums and manage team resources effectively.
• Foster strong cross-functional relationships across the Bank and wider business.
• Provide support and cover for Directors as needed.

Managerial responsibilities

• Lead recruitment and onboarding.
• Oversee training, development, and retention of team members.
• Maintain and act on the team’s skills matrix to manage operational risk.
• Provide regular performance feedback and conduct structured one-to-ones.
• Set SMART objectives and KPIs, ensuring a balance between technical skills and behaviours.
• Manage underperformance through structured improvement plans and reviews.
• Prepare professional MI reports and performance updates for senior stakeholders.
• Promote a culture of support, integrity, and continuous improvement.
• Ensure effective resource planning, cross-team collaboration, and cost management.
• Support staff development, promotions, and succession planning.

Risk responsibilities

• Oversee the team’s risk framework, ensuring robust controls and timely escalation of issues.
• Manage daily and monthly control monitoring, producing MI for key committees.
• Implement actions and training based on control findings and risk assessments.
• Maintain and update risk registers, ensuring regulatory compliance and escalation where needed.
• Lead incident and complaint management, including fraud investigations and resolution.
• Ensure exemplary client service standards are upheld across all team outputs.
• Oversee procedure reviews, ensuring RACI, AML, and Consumer Duty considerations are included.
• Liaise with risk and compliance teams to ensure effective monitoring and adherence to regulations.
• Support the team with process queries and ensure competency through checks and training tools.

Client responsibilities

• Act as a client contact and provide portfolio cover when needed.
• Communicate the Bank’s proposition and direct clients to appropriate teams.
• Ensure timely and accurate execution of client instructions.
• Provide exceptional client service and handle escalations or complaints.
• Sign off excesses and large transactions as required.
• Ensure banker portfolios are supported during absences.

What we are looking for

• Experience of managing teams within financial institutions, is highly desirable.  
• A good breadth of experience in Financial Services. 
• Ability to enter open and honest debate and to accept and give constructive feedback. 
• Preparedness to go the extra mile to provide clients with exemplary service and to support the team.  

• Oversee and optimize global administrative support operations.
• Develop and implement standardized operational processes and best practices.
• Lead, manage, and mentor a remote team of administrative professionals.
• Utilize technology and tools to enhance operational efficiency and collaboration.
• Manage budgets, vendor relationships, and procurement processes for administrative services.
• Ensure compliance with company policies, procedures, and regulatory requirements.
• Drive process improvement initiatives to enhance service delivery and cost-effectiveness.
• Support executive leadership with strategic administrative planning and execution.
• Monitor key performance indicators (KPIs) and report on operational outcomes.
• Foster a positive and productive remote work environment.

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 8 years of experience in operations management or administrative leadership.
• Proven experience in managing global or geographically dispersed teams remotely.
• Demonstrated success in implementing process improvements and driving operational efficiency.
• Strong understanding of administrative functions, including executive support, travel, and event logistics.
• Proficiency with project management and collaboration tools (e.g., Asana, Trello, Slack, MS Teams).
• Excellent leadership, communication, and interpersonal skills.
• Budget management and financial acumen.
• Ability to think strategically and solve complex operational problems.

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. 

About the Role:

As an Information Management Consultant , you’ll play a key role in helping our clients take control of their data and documents – not just to stay compliant, but to work smarter, faster, and with confidence.

You’ll work directly with a range of energy sector clients to design, deliver, and embed modern IM strategies, digital solutions, and business process improvements. This is a hands-on consulting role where no two days are the same – one day you might be mapping out an IM improvement roadmap with a client, the next you could be delivering workshops, reviewing tools, or developing best practice guidance.

This is a fantastic opportunity to help shape and implement future-fit information management practices that make a measurable impact.

As the Information Management Consultant, you will:

• Lead the design and delivery of Information Management services that align with client goals and industry best practice
• Assess existing systems and processes, identifying quick wins and longer-term improvement opportunities
• Work closely with stakeholders to understand information needs and embed sustainable, digital-first solutions
• Ensure adoption of IM practices that support information security, data retention, and personal data protection
• Apply business analysis and project delivery skills to execute IM initiatives effectively
• Recommend and support the implementation of improved tools and platforms where appropriate
• Help clients protect their data, optimise how it flows, and support informed, timely decision-making

Requirements

What you'll bring:

• A degree in Information Management or a related discipline, or equivalent hands-on experience
• Proven experience in information, records, or document management within the energy sector
• Understanding of business analysis principles and project delivery methodologies
• Confidence to engage effectively with stakeholders at all levels, including clients and internal teams
• Excellent analytical and problem-solving skills, with experience in business case development and process improvement
• A proactive and self-motivated approach, with the ability to work independently as well as part of a collaborative team
• A genuine passion for improving how organisations manage, protect, and utilise their information assets

Benefits

At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success.  

We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life.  In addition to a Competitive Salary, here's what you can expect as part of our benefits package: 

• Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. 
• Flexible working: Flexible work arrangements to support your work-life balance.  We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. 
• A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more…. 

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. 

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.