4,960 E Commerce Strategy jobs in the United Kingdom

E-Commerce Strategy Manager

Norwich, Eastern Quickfire - Shopify Premier Partner

Posted 2 days ago

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Job Description

Job Title: E-Commerce Strategy Manager

Location: United Kingdom (Head office in Norwich)

Reports to: Board of Directors

Department: Strategy/Client Services

Salary: £60,000 - £0,000 per annum


There’s not much you can say to make “strategy” sound exciting, right? Half the time it’s just decks, data, and buzzwords like “conversion optimisation” or “AOV uplift.” Which, let’s be honest, can feel about as thrilling as explaining to your nan what Shopify apps do.


But… what if it wasn’t just about throwing jargon around?


What if you actually got to shape the direction of ambitious brands, guiding them through what makes sense commercially, technically, and creatively? What if instead of being the person who swoops in after decisions are made, you were the one helping set the agenda — creating proper roadmaps that clients understand, buy into, and actually benefit from?


What if your role wasn’t firefighting or patching over unrealistic promises, but being the grown-up in the room who can say: “Yes, we can do that — here’s how. And no, we can’t do that unless you’ve got Elon Musk’s budget.”


That’s where you come in.


We’re looking for an E-Commerce Strategy Manager who can own the direction of our retained client accounts — making sure what we deliver is realistic, commercially smart, and focused on results. You’ll be the bridge between our clients, our project managers, our developers, and our ops team, keeping everything aligned and moving forward.


And here’s the thing: we don’t want a box-ticker. We want someone who can challenge clients (nicely), translate complex technical options into plain English, and keep everyone’s eyes on the prize — higher conversions, better performance, and sustainable growth.


In a nutshell, you’d be responsible for…
  • Creating and owning 3–6 month strategic roadmaps for retained clients.
  • Balancing CRO, AOV, technical debt, and creative refreshes so that clients actually see progress, not just “busy work.”
  • Presenting these roadmaps to clients and getting proper buy-in on priorities.
  • Working with our Project Managers to translate strategy into ClickUp boards, tasks, and deliverables.
  • Liaising with Dev, Ops, and QC teams to make sure plans aren’t just pie-in-the-sky.
  • Using your Shopify expertise to recommend scalable, smart solutions (not just reinventing the wheel with custom builds).
  • Keeping clients excited, informed, and realistic about what we can achieve together.
  • Supporting sales by shaping new retainers that actually make sense.


What we’d like you to bring…


  • Solid Shopify expertise (apps, integrations, configuration – the whole package).
  • Experience building and delivering e-commerce strategies with measurable results, either on brand or agency side.
  • A commercial head on your shoulders — you know how to balance ambition with budget.
  • Ability to explain technical solutions to non-technical people without making their eyes glaze over.
  • The confidence to push back when needed (without damaging relationships).
  • Experience with project/task management tools (ClickUp is a plus).
  • Knowledge of CRO tools, UX best practices, and data-driven testing.


Bonus points if you’ve worked in an agency before or across multiple brands, and if you’ve dipped into quality control, release management, or both sides of the brand/agency world- even better.

What’s in it for you?
  • A salary of £60,000 – £70,000 , depending on experience.
  • Remote working — we ove seeing people in the office, which is in Norwich, but we also appreciate that this role can be delivered by anyone in the United Kingdom. We would, when you have to pop into head office, of course cover your travel and likewise if you are jaunting off to see a client you can expect your expenses covered.
  • A chance to work with ambitious brands who actually want to invest in their growth.
  • Opportunities to shape real strategy, not just deliver to someone else’s half-baked plan.
  • Half-yearly salary reviews, bonuses if we hit targets, and plenty of room to grow with us.
  • A social, buzzy office with a ridiculous stash of snacks (seriously, it’s out of hand, but they do say an army marches on their stomachs).
  • Trips to clients, conferences, and plenty of knowledge-sharing sessions with a team that genuinely likes what they do.


Disclaimer: Quickfire cannot provide sponsorship for this role. You must have the right to work in the UK.

So — if you’re the kind of person who wants to steer the ship rather than just row it, and you love the idea of turning e-commerce ambition into something actually achievable (and profitable), we’d love to hear from you.

This advertiser has chosen not to accept applicants from your region.

E-Commerce Strategy Manager

Norwich, Eastern Quickfire - Shopify Premier Partner

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Job Title: E-Commerce Strategy Manager

Location: United Kingdom (Head office in Norwich)

Reports to: Board of Directors

Department: Strategy/Client Services

Salary: £60,000 - £0,000 per annum


There’s not much you can say to make “strategy” sound exciting, right? Half the time it’s just decks, data, and buzzwords like “conversion optimisation” or “AOV uplift.” Which, let’s be honest, can feel about as thrilling as explaining to your nan what Shopify apps do.


But… what if it wasn’t just about throwing jargon around?


What if you actually got to shape the direction of ambitious brands, guiding them through what makes sense commercially, technically, and creatively? What if instead of being the person who swoops in after decisions are made, you were the one helping set the agenda — creating proper roadmaps that clients understand, buy into, and actually benefit from?


What if your role wasn’t firefighting or patching over unrealistic promises, but being the grown-up in the room who can say: “Yes, we can do that — here’s how. And no, we can’t do that unless you’ve got Elon Musk’s budget.”


That’s where you come in.


We’re looking for an E-Commerce Strategy Manager who can own the direction of our retained client accounts — making sure what we deliver is realistic, commercially smart, and focused on results. You’ll be the bridge between our clients, our project managers, our developers, and our ops team, keeping everything aligned and moving forward.


And here’s the thing: we don’t want a box-ticker. We want someone who can challenge clients (nicely), translate complex technical options into plain English, and keep everyone’s eyes on the prize — higher conversions, better performance, and sustainable growth.


In a nutshell, you’d be responsible for…
  • Creating and owning 3–6 month strategic roadmaps for retained clients.
  • Balancing CRO, AOV, technical debt, and creative refreshes so that clients actually see progress, not just “busy work.”
  • Presenting these roadmaps to clients and getting proper buy-in on priorities.
  • Working with our Project Managers to translate strategy into ClickUp boards, tasks, and deliverables.
  • Liaising with Dev, Ops, and QC teams to make sure plans aren’t just pie-in-the-sky.
  • Using your Shopify expertise to recommend scalable, smart solutions (not just reinventing the wheel with custom builds).
  • Keeping clients excited, informed, and realistic about what we can achieve together.
  • Supporting sales by shaping new retainers that actually make sense.


What we’d like you to bring…


  • Solid Shopify expertise (apps, integrations, configuration – the whole package).
  • Experience building and delivering e-commerce strategies with measurable results, either on brand or agency side.
  • A commercial head on your shoulders — you know how to balance ambition with budget.
  • Ability to explain technical solutions to non-technical people without making their eyes glaze over.
  • The confidence to push back when needed (without damaging relationships).
  • Experience with project/task management tools (ClickUp is a plus).
  • Knowledge of CRO tools, UX best practices, and data-driven testing.


Bonus points if you’ve worked in an agency before or across multiple brands, and if you’ve dipped into quality control, release management, or both sides of the brand/agency world- even better.

What’s in it for you?
  • A salary of £60,000 – £70,000 , depending on experience.
  • Remote working — we ove seeing people in the office, which is in Norwich, but we also appreciate that this role can be delivered by anyone in the United Kingdom. We would, when you have to pop into head office, of course cover your travel and likewise if you are jaunting off to see a client you can expect your expenses covered.
  • A chance to work with ambitious brands who actually want to invest in their growth.
  • Opportunities to shape real strategy, not just deliver to someone else’s half-baked plan.
  • Half-yearly salary reviews, bonuses if we hit targets, and plenty of room to grow with us.
  • A social, buzzy office with a ridiculous stash of snacks (seriously, it’s out of hand, but they do say an army marches on their stomachs).
  • Trips to clients, conferences, and plenty of knowledge-sharing sessions with a team that genuinely likes what they do.


Disclaimer: Quickfire cannot provide sponsorship for this role. You must have the right to work in the UK.

So — if you’re the kind of person who wants to steer the ship rather than just row it, and you love the idea of turning e-commerce ambition into something actually achievable (and profitable), we’d love to hear from you.

This advertiser has chosen not to accept applicants from your region.

Head of Social Commerce Strategy

B3 1NP Birmingham, West Midlands £80000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a rapidly expanding e-commerce enterprise in Birmingham, West Midlands, UK , is seeking a visionary and strategic Head of Social Commerce Strategy. This senior leadership role is designed for an individual with a proven ability to architect and execute successful social commerce initiatives that drive significant revenue growth and enhance customer engagement. You will be at the forefront of blending social media trends with seamless online shopping experiences, creating innovative strategies that capture market share and build brand loyalty.

The Head of Social Commerce Strategy will be responsible for developing and implementing a comprehensive, multi-platform social commerce strategy. This includes identifying key social media channels for commerce, defining platform-specific engagement tactics, and optimizing the customer journey from discovery to purchase within social environments. You will lead a dedicated team focused on content creation, community management, influencer partnerships, and paid social advertising, all aligned with driving commerce objectives.

Key duties involve analyzing market trends, competitor activities, and customer behavior to identify new opportunities. You will set key performance indicators (KPIs) for all social commerce activities, monitor performance, and provide regular reports and insights to senior management. Collaboration with marketing, sales, product, and customer service teams will be crucial to ensure a cohesive brand experience and to maximize the effectiveness of social commerce efforts. Experience with social commerce platforms, live shopping events, shoppable content formats, and integrating social media with e-commerce platforms is essential.

Qualifications:
  • Bachelor's degree in Marketing, Business, Communications, or a related field; Master's degree preferred.
  • Minimum of 8 years of experience in digital marketing, e-commerce, or social media management, with a significant focus on social commerce.
  • Demonstrated success in developing and implementing social commerce strategies that have driven measurable results.
  • Deep understanding of major social media platforms (e.g., Instagram, TikTok, Facebook, Pinterest) and their commerce capabilities.
  • Proven ability to lead and mentor a team.
  • Strong analytical skills with experience in using data to inform strategy and decision-making.
  • Excellent understanding of e-commerce operations and customer journey mapping.
  • Exceptional communication, presentation, and stakeholder management skills.
This is a unique opportunity to shape the future of online retail by pioneering innovative social commerce solutions. If you are a strategic thinker with a passion for social media and a talent for driving sales, we want to hear from you.
This advertiser has chosen not to accept applicants from your region.

Head of E-commerce Strategy

LS2 9AD Leeds, Yorkshire and the Humber £70000 Annually WhatJobs

Posted 1 day ago

Job Viewed

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Job Description

full-time
Our client is actively recruiting for a strategic and results-driven Head of E-commerce Strategy to lead their online business initiatives on a fully remote basis. This senior position is ideal for an expert in digital commerce and social media engagement looking to shape the future of their online presence from anywhere. You will be responsible for developing and executing comprehensive e-commerce strategies, driving online sales, and enhancing brand visibility across all digital channels. Your remit will include overseeing website performance, optimising conversion rates, managing online marketing campaigns, and leveraging social media platforms to foster customer engagement and loyalty. You will work closely with digital marketing, product, and customer service teams to ensure a seamless and compelling online customer journey. The ideal candidate will have a deep understanding of e-commerce platforms, SEO, SEM, social media marketing, and data analytics. Proven experience in developing and implementing successful online sales strategies is crucial. You will possess strong leadership qualities, excellent analytical skills, and the ability to drive growth in a competitive digital landscape. This remote role demands a proactive and innovative thinker who can manage complex projects and lead diverse teams effectively through virtual collaboration. A Bachelor's or Master's degree in Marketing, Business, or a related field is preferred. Extensive experience in e-commerce management and digital marketing is essential. You will be responsible for identifying emerging trends and technologies to maintain a cutting-edge online offering. This position offers the opportunity to significantly impact the company's online success and shape its digital future from a remote working environment. Take the lead in revolutionising online retail and social media integration for a forward-thinking organisation.
This advertiser has chosen not to accept applicants from your region.

Head of Social Commerce Strategy

WC2E 9AT London, London £75000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client, a rapidly growing e-commerce enterprise, is searching for a visionary Head of Social Commerce Strategy to spearhead their initiatives across social media platforms. This is a fully remote role, allowing you to drive strategy and innovation from wherever you are based, ideally within the UK. You will be at the forefront of integrating social media engagement with direct sales channels, creating seamless and engaging shopping experiences for our customers.

In this pivotal role, you will be responsible for developing and executing a comprehensive social commerce strategy that capitalizes on emerging trends and platform functionalities. This includes identifying key social platforms for customer engagement and sales, defining content strategies tailored for commerce-driven interactions, and optimizing the customer journey from discovery to purchase within social environments. You will oversee the management of social commerce campaigns, influencer collaborations, and live shopping events, ensuring alignment with overall marketing and sales objectives. Furthermore, you will leverage data analytics to track performance, identify areas for optimization, and report on key metrics to senior leadership.

The successful candidate will have a proven history of success in e-commerce, social media marketing, and specifically in developing and implementing social commerce strategies. A deep understanding of various social media platforms (Instagram, TikTok, Facebook, Pinterest, etc.) and their respective commerce features is crucial. You should be proficient in using social media management tools, analytics platforms, and e-commerce best practices. Excellent strategic thinking, creative problem-solving, and strong leadership skills are essential, as you will guide a dedicated team. You must be adept at communicating complex strategies to both technical and non-technical stakeholders and driving cross-functional collaboration.

Requirements:
  • Bachelor's degree in Marketing, Business, Communications, or a related field.
  • Minimum of 8 years of experience in digital marketing, with at least 4 years focused on e-commerce and social media strategy.
  • Demonstrated experience in launching and managing successful social commerce initiatives.
  • Strong understanding of social media algorithms, trends, and paid social advertising.
  • Experience with influencer marketing and partnership management.
  • Proficiency in analytics tools (e.g., Google Analytics, platform-specific analytics) and reporting.
  • Exceptional leadership and team management abilities.
  • Excellent verbal and written communication skills, with the ability to present complex ideas clearly.
This is an exceptional opportunity to shape the future of online retail for our client, driving significant growth and customer engagement through innovative social commerce solutions, with the convenience of a fully remote working arrangement. The role is based in London, England, UK , though the work is performed remotely.
This advertiser has chosen not to accept applicants from your region.

Head of Social Commerce Strategy

EH1 1SR Edinburgh, Scotland £75000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client is seeking a visionary and results-driven Head of Social Commerce Strategy to join their innovative e-commerce team, working remotely. This role is at the forefront of integrating social media engagement with direct online sales, shaping how our brand connects with customers in the digital space. You will be responsible for developing and executing a comprehensive social commerce strategy that drives engagement, builds community, and ultimately converts social interactions into revenue. This involves identifying emerging social platforms and trends, defining our brand presence across these channels, and implementing innovative campaigns that blend content, community, and commerce. You will lead the strategy for shoppable content, influencer collaborations, live shopping events, and social advertising campaigns, optimizing them for maximum conversion. A deep understanding of e-commerce best practices, social media marketing, analytics, and customer behavior is essential. You will collaborate closely with marketing, product, and technology teams to ensure a seamless customer journey from discovery to purchase. This is an exceptional opportunity to define and lead a critical growth area for our business from anywhere in the UK, leveraging your expertise to pioneer new ways of selling and engaging online.

Key Responsibilities:
  • Develop and implement a cutting-edge social commerce strategy aligned with business objectives.
  • Identify and evaluate new social media platforms and tools for commerce opportunities.
  • Oversee the creation and execution of shoppable content and social selling initiatives.
  • Manage relationships with social media influencers and strategic partners.
  • Drive traffic and sales through targeted social media advertising campaigns.
  • Analyze social commerce performance data and provide actionable insights for optimization.
  • Collaborate with cross-functional teams to ensure a unified brand experience.
  • Stay ahead of industry trends in social media, e-commerce, and digital marketing.
  • Develop and manage the social commerce budget effectively.
Qualifications:
  • Bachelor's degree in Marketing, Business, or a related field.
  • Minimum of 7 years of experience in e-commerce and social media marketing, with a proven track record in social commerce.
  • Deep understanding of social media platforms (Instagram, TikTok, Facebook, etc.) and their commerce features.
  • Strong analytical skills with experience in using social media analytics tools and e-commerce platforms.
  • Excellent strategic thinking, creativity, and project management skills.
  • Proven ability to manage budgets and measure ROI.
  • Experience in leading cross-functional teams and working in a remote environment.
This advertiser has chosen not to accept applicants from your region.

Head of Social Commerce Strategy

WV1 1AA Wolverhampton, West Midlands £75000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client is looking for an innovative and visionary Head of Social Commerce Strategy for a fully remote position, driving e-commerce sales through social platforms from Wolverhampton, West Midlands, UK . You will be responsible for developing and executing a comprehensive strategy that integrates social media engagement with direct online sales. This leadership role requires a deep understanding of consumer behavior on social platforms, emerging social commerce trends, and the technology that powers seamless purchasing experiences. You will lead a team focused on creating shoppable content, optimizing social storefronts, and leveraging influencer marketing to drive conversions. Your mission will be to transform social media presence into a significant revenue-generating channel.

Responsibilities:
  • Develop and implement a cutting-edge social commerce strategy to drive online sales and customer engagement.
  • Identify and capitalize on emerging trends and opportunities within the social commerce landscape.
  • Oversee the creation and execution of shoppable content across various social media platforms (e.g., Instagram, TikTok, Facebook).
  • Manage and optimize social media storefronts and product listings for maximum conversion.
  • Develop and execute influencer marketing campaigns to support social commerce initiatives.
  • Analyze social commerce performance metrics, identifying insights to optimize strategies and maximize ROI.
  • Collaborate with marketing, merchandising, and product teams to ensure alignment with overall business objectives.
  • Stay abreast of new social media features, e-commerce technologies, and best practices.
  • Lead and mentor a team of social commerce specialists and content creators.
  • Manage the social commerce budget and resource allocation effectively.
Qualifications:
  • Bachelor's degree in Marketing, Business, Digital Media, or a related field.
  • Minimum of 7 years of experience in e-commerce, digital marketing, or social media management, with a significant focus on social commerce.
  • Proven track record of successfully developing and implementing social commerce strategies that drive revenue growth.
  • Deep understanding of consumer psychology and purchasing behavior on social media.
  • Expertise in social media platforms, their advertising capabilities, and e-commerce integrations.
  • Experience with influencer marketing and campaign management.
  • Strong analytical skills and proficiency in social media analytics tools.
  • Excellent leadership, communication, and strategic planning abilities.
  • Ability to thrive in a fast-paced, remote work environment.
This advertiser has chosen not to accept applicants from your region.
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Head of Social Commerce Strategy

CV1 1FS Coventry, West Midlands £75000 Annually WhatJobs

Posted 7 days ago

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Job Description

full-time
Our client is seeking a visionary and results-oriented Head of Social Commerce Strategy to spearhead their initiatives in the rapidly evolving e-commerce and social media landscape. This is a fully remote role where you will be responsible for defining and executing a comprehensive strategy to drive sales and engagement through social platforms. You will leverage cutting-edge social commerce trends, influencer marketing, and community building to create seamless and compelling shopping experiences for customers.

Responsibilities:
  • Develop and implement a holistic social commerce strategy aligned with overall business objectives.
  • Identify and capitalize on emerging social commerce trends and opportunities across key platforms (e.g., Instagram, TikTok, Facebook, Pinterest).
  • Oversee the creation and execution of engaging, shoppable content and campaigns.
  • Manage influencer marketing programs to drive brand awareness, engagement, and sales.
  • Build and nurture vibrant online communities around our brands.
  • Analyze campaign performance, sales data, and customer feedback to optimize strategies and improve ROI.
  • Collaborate with marketing, sales, product, and customer service teams to ensure a cohesive customer journey.
  • Stay current with platform updates, algorithm changes, and best practices in social media marketing and e-commerce.
  • Manage the social commerce budget effectively and report on key metrics to leadership.
  • Identify and implement new social commerce technologies and tools to enhance the shopping experience.
  • Lead and mentor a team of social media and e-commerce specialists.
Qualifications:
  • Proven track record of success in developing and executing social commerce strategies, with a minimum of 5 years of relevant experience.
  • Deep understanding of major social media platforms and their commerce capabilities.
  • Expertise in influencer marketing, content creation, and community management.
  • Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
  • Excellent leadership, communication, and interpersonal skills.
  • Experience with e-commerce platforms and digital marketing tools.
  • Bachelor's degree in Marketing, Business, Communications, or a related field. Master's degree is a plus.
  • Demonstrated ability to drive revenue growth and improve customer engagement through social channels.
  • Creative thinker with a passion for innovation in digital commerce.
  • Experience in managing cross-functional teams and external agencies.
This role is based remotely, offering flexibility and the opportunity to work from anywhere within the UK, specifically focusing on opportunities linked to Coventry, West Midlands, UK . If you are a strategic thinker with a passion for social commerce and a proven ability to deliver results, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.

Head of E-commerce Strategy

PL1 1BU Plymouth, South West £60000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client is looking for an innovative and results-driven Head of E-commerce Strategy to lead their online sales and marketing efforts from Plymouth, Devon, UK . This role is pivotal in shaping and executing a comprehensive e-commerce strategy that drives revenue growth, enhances customer experience, and expands market reach. You will be responsible for managing all aspects of the e-commerce platform, including website development, digital marketing, online merchandising, and customer analytics. The ideal candidate will have a strong understanding of e-commerce trends, consumer behavior, and digital marketing best practices. You will oversee the development and execution of targeted online campaigns, social media strategies, and content marketing initiatives to drive traffic and conversions. Experience with e-commerce platforms (e.g., Shopify, Magento), SEO/SEM, email marketing, and analytics tools is essential. You will work closely with the marketing, sales, and IT teams to ensure a seamless and engaging online customer journey. This role requires a strategic thinker with excellent analytical skills, a passion for digital innovation, and the ability to manage budgets effectively. A proven track record in e-commerce growth and optimization is a must. You will be responsible for identifying new growth opportunities, optimizing conversion rates, and ensuring a superior customer experience across all digital touchpoints. This role offers a hybrid working model, combining remote flexibility with opportunities for in-person collaboration at our Plymouth office. We seek a leader who can drive transformative e-commerce initiatives and deliver measurable business results.
Responsibilities:
  • Develop and implement a comprehensive e-commerce strategy to drive online sales growth.
  • Oversee the day-to-day operations of the e-commerce platform.
  • Manage digital marketing campaigns, including SEO, SEM, social media, and email marketing.
  • Optimize website user experience and conversion rates.
  • Analyze e-commerce performance metrics and provide actionable insights.
  • Manage online merchandising, product listings, and pricing strategies.
  • Collaborate with marketing, sales, and IT teams to ensure a seamless customer journey.
  • Identify new market opportunities and growth strategies for online channels.
  • Stay updated on e-commerce trends and best practices.
  • Manage the e-commerce budget and ensure ROI on marketing spend.
Qualifications:
  • Bachelor's degree in Marketing, Business, E-commerce, or a related field.
  • 5+ years of experience in e-commerce management and strategy.
  • Proven track record of driving significant e-commerce sales growth.
  • Expertise in digital marketing channels (SEO, SEM, Social Media, Email Marketing).
  • Experience with major e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
  • Proficiency in web analytics tools (e.g., Google Analytics).
  • Strong understanding of UX/UI principles and conversion rate optimization (CRO).
  • Excellent analytical, problem-solving, and strategic thinking skills.
  • Strong leadership and communication abilities.
This advertiser has chosen not to accept applicants from your region.

Head of E-commerce Strategy

ST1 1JQ Staffordshire, West Midlands £70000 Annually WhatJobs

Posted 11 days ago

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Job Description

full-time
Our client is looking for a visionary and results-driven Head of E-commerce Strategy to lead their online commercial endeavors. This senior role, based in **Stoke-on-Trent, Staffordshire, UK**, will be responsible for shaping and executing a comprehensive e-commerce strategy that drives significant revenue growth and enhances online customer engagement across all digital platforms. You will oversee all aspects of the e-commerce operation, from website management and user experience to digital marketing, social commerce integration, and sales funnel optimization.

Key responsibilities include developing and implementing a multi-channel e-commerce strategy, identifying new market opportunities, and staying ahead of industry trends. You will lead the e-commerce team, fostering a high-performance culture and ensuring alignment with broader company goals. This involves optimizing the customer journey from acquisition to conversion and retention, utilizing data analytics to gain actionable insights into customer behaviour and sales performance. You will be responsible for managing the e-commerce P&L, setting budgets, and forecasting sales.

Furthermore, you will collaborate closely with marketing, IT, and operations teams to ensure a seamless online customer experience. This includes overseeing website design and functionality, product merchandising, pricing strategies, and promotional campaigns. You will also be at the forefront of integrating social media commerce initiatives, leveraging social platforms to drive traffic, engagement, and sales. Performance tracking, reporting on key metrics (KPIs), and providing strategic recommendations based on data analysis will be central to this role.

The ideal candidate will possess extensive experience in e-commerce management, a deep understanding of digital marketing channels (SEO, SEM, social media advertising, email marketing), and a proven ability to drive online sales growth. Strong leadership, strategic thinking, and analytical skills are essential. You should be adept at managing complex projects and working effectively in a collaborative environment.

Qualifications:
  • Bachelor's degree in Marketing, Business, E-commerce, or a related field. Master's degree preferred.
  • Minimum of 7 years of experience in e-commerce management, with a proven track record of driving significant online sales growth.
  • In-depth knowledge of e-commerce platforms, CMS, CRM systems, and analytics tools (e.g., Google Analytics, Adobe Analytics).
  • Expertise in digital marketing strategies, including SEO, SEM, social media marketing, content marketing, and email marketing.
  • Strong understanding of customer journey mapping, conversion rate optimization (CRO), and A/B testing.
  • Excellent leadership, strategic planning, and financial management skills.
  • Demonstrated ability to manage and motivate a team.
  • Exceptional analytical and problem-solving abilities.
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