165 Ecommerce Operations jobs in the United Kingdom
eCommerce Operations Manager
Posted 3 days ago
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Job Description
Successful FMCG Business requires an eCommerce Operations Manager. Applicants need a broad Operations Management background, ideally within FMCG, manufacturing or retail, with exposure to eCommerce, Fulfilment, process improvement.
The eCommerce Operations Manager will be responsible for managing the organisation's online and eCommerce offering, managing a team of 2 direct reports. The brief will be to implement new and streamline existing processes/systems, to contribute to the success of the online area of the business, brand and new products.
This is an exciting end-to-end operations role encompassing inventory management, fulfilment and the opportunity to guide and drive a high-performing team.
Specific tasks of the eCommerce Operations Manager include:
- Lead and manage our eCommerce fulfilment operations - ensuring safety, efficiency, quality, and team performance.
- Own the end-to-end operations of eCommerce brand - from inventory to seamless product launches.
- Work cross-functionally with marketing, product development, sales, and supply chain teams.
- Drive continuous improvement initiatives using Lean/Kaizen methodologies.
- Lead and develop a growing team, fostering a collaborative, high-performance culture.
- Build strong customer relationships and ensure high levels of satisfaction.
- Monitor and report KPIs, ensuring fulfilment tools and systems support business growth.
eCommerce Operations Manager applicants should meet the following criteria:
- Experience working in Operations Management, Fulfilment or eCommerce
- Experience working in FMCG, retail or manufacturing
- Demonstrable track record in implementing new processes, SOP, or systems (ERP/WMS/MRP), tools, ways of working etc.
- Passion for CI and knowledge of LEAN and 6S methodologies
- Previous experience of managing staff
- A positive, proactive self-starter and great communicator
eCommerce Operations Manager
Posted 3 days ago
Job Viewed
Job Description
Successful FMCG Business requires an eCommerce Operations Manager. Applicants need a broad Operations Management background, ideally within FMCG, manufacturing or retail, with exposure to eCommerce, Fulfilment, process improvement.
The eCommerce Operations Manager will be responsible for managing the organisation's online and eCommerce offering, managing a team of 2 direct reports. The brief will be to implement new and streamline existing processes/systems, to contribute to the success of the online area of the business, brand and new products.
This is an exciting end-to-end operations role encompassing inventory management, fulfilment and the opportunity to guide and drive a high-performing team.
Specific tasks of the eCommerce Operations Manager include:
- Lead and manage our eCommerce fulfilment operations - ensuring safety, efficiency, quality, and team performance.
- Own the end-to-end operations of eCommerce brand - from inventory to seamless product launches.
- Work cross-functionally with marketing, product development, sales, and supply chain teams.
- Drive continuous improvement initiatives using Lean/Kaizen methodologies.
- Lead and develop a growing team, fostering a collaborative, high-performance culture.
- Build strong customer relationships and ensure high levels of satisfaction.
- Monitor and report KPIs, ensuring fulfilment tools and systems support business growth.
eCommerce Operations Manager applicants should meet the following criteria:
- Experience working in Operations Management, Fulfilment or eCommerce
- Experience working in FMCG, retail or manufacturing
- Demonstrable track record in implementing new processes, SOP, or systems (ERP/WMS/MRP), tools, ways of working etc.
- Passion for CI and knowledge of LEAN and 6S methodologies
- Previous experience of managing staff
- A positive, proactive self-starter and great communicator
Online Sales Processsor
Posted 15 days ago
Job Viewed
Job Description
My client is a small family-owned business based in the outskirts of Leeds, near Shepscar LS7 . This is a permanent role for an Online Sales Processor to cover a variety of duties but they will consider a temporary to permanent option too,
You must be:
- Computer literate li> Able to take Credit card payments < i> Prepare orders from telephone enquiries, eBay and various other online shops < i> Check the websites regularly and process any orders < i> Liaise with Warehouse Staff li> Answer the phone and be able to take detailed and accurate messages. < i> Monitor emails < i> Assist in day-to-day administrative tasks
Requirements :
· Good organisational skills
· Proficient in computer skills
· A comprehensive understanding of all Microsoft packages – specifically Excel & Word
· Good communication skills – Written & verbal
· Flexible & able to prioritise a changing to “do list”
· Friendly & outgoing character
· Hours 8:30 am to 5.30 pm Monday – Friday
You must show initiative and be able to work independently; however, you will be supervised and mentored with full training given.
Please forward your current CV (agency)
Online Sales Processsor
Posted 15 days ago
Job Viewed
Job Description
My client is a small family-owned business based in the outskirts of Leeds, near Shepscar LS7 . This is a permanent role for an Online Sales Processor to cover a variety of duties but they will consider a temporary to permanent option too,
You must be:
- Computer literate li> Able to take Credit card payments < i> Prepare orders from telephone enquiries, eBay and various other online shops < i> Check the websites regularly and process any orders < i> Liaise with Warehouse Staff li> Answer the phone and be able to take detailed and accurate messages. < i> Monitor emails < i> Assist in day-to-day administrative tasks
Requirements :
· Good organisational skills
· Proficient in computer skills
· A comprehensive understanding of all Microsoft packages – specifically Excel & Word
· Good communication skills – Written & verbal
· Flexible & able to prioritise a changing to “do list”
· Friendly & outgoing character
· Hours 8:30 am to 5.30 pm Monday – Friday
You must show initiative and be able to work independently; however, you will be supervised and mentored with full training given.
Please forward your current CV (agency)
Retail Operations and Online Sales Manager
Posted today
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Job Description
Retail Operations and Online Sales Manager
Posted 2 days ago
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Job Description
Retail Operations and Online Sales Manager
Based in Hertfordshire – 3 days across retail sites, 2 days at St Elizabeth’s, Much Hadham
Full-time – 37.5 hours per week
£33,610.91- £8,603.97 per annum (depending on experience)
Build something meaningful. Lead with purpose. Make every purchase count.
About St Elizabeth’s Centre
Nestled in 60 acres of peaceful countryside, St Elizabeth’s is a national charity that has supported children, young people, and adults with complex medical and learning needs for over 120 years. We provide a specialist School, College, residential care, supported living and on-site health services.
Our mission is to help every person we support Live Life to the Full , and our values — aspirational , collaborative , joyful , and compassionate — are at the heart of everything we do.
About the Role
We’re excited to be launching a brand-new opportunity at St Elizabeth’s — and we’re looking for a passionate and experienced Retail Operations and Online Sales Manager to lead the next phase of our retail journey.
You’ll be responsible for overseeing our five established charity shops while spearheading the development of our first-ever online retail presence . From creating a digital sales strategy to building out ecommerce channels, this is a chance to put your stamp on a growing area of income generation and make a real difference to the lives of the people we support.
If you love the energy of the high street and the innovation of online retail — and want to use your skills for good — we’d love to hear from you.
Key Responsibilities
- Oversee day-to-day operations of our five high street charity shops, ensuring exceptional customer experience, sales performance and brand consistency.
- Develop and launch our online retail sales function from scratch — selecting platforms, setting up logistics and creating a customer-focused digital experience.
- Line manage and support shop managers, nurturing high-performing and engaged retail teams.
- Establish robust systems for stock management, gift aid registration, merchandising, reporting and volunteer engagement.
- Collaborate with Marketing and Fundraising to promote campaigns, events and storytelling across both in-store and digital channels.
- Use insights and analytics to identify growth opportunities and drive innovation across the retail estate.
About You
You’re a retail leader who thrives on both strategy and hands-on delivery. You’re commercially savvy, people-focused, and energised by the opportunity to build something new .
You will have:
- Experience leading operations across multiple retail sites or as a senior store/area manager
- Knowledge of online retail platforms or the confidence and curiosity to develop this area from a standing start
- A proactive, problem-solving approach and a drive for results
- Strong people management and communication skills, with the ability to coach and develop others
- Experience in charity retail or values-led organisations (desirable but not essential)
- A full UK driving licence and access to a car (essential due to travel between sites)
Why work for St Elizabeth’s?
This is your chance to shape the future of our charity retail and digital trading strategy — while being part of a collaborative, passionate and values-led team.
We offer:
- From 23 days’ holiday + bank holidays (increasing with service)
- Free on-site parking and discounted gym membership
- Life assurance and employee recognition scheme
- Eligibility for Blue Light Card – discounts on top brands
- Confidential Employee Assistance Programme
- Fully funded DBS
- Contributory pension scheme with up to 6% employer match
- Recommend a friend scheme (£1000 for eligible roles)
How to Apply
Apply now by completing an application form and uploading your CV. Applications will be reviewed on a rolling basis — we recommend applying early, as we may close the advert once enough strong applications are received.
Please note: We are not located on a public transport route, so having access to transport is helpful.
Final salary offer is dependent on experience, qualifications, and the role level.
Safeguarding & Inclusion
St Elizabeth’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. An enhanced DBS check is required for this role.
We are proud to be an Investors in People and Disability Confident Employer. We welcome applicants from all backgrounds and communities. If you require reasonable adjustments, please contact us at .
Ready to launch a new chapter in charity retail? Join St Elizabeth’s and help shape a better future.
Registered Charity:
#INDMGR
Warehouse Operations Supervisor (eCommerce)
Posted 4 days ago
Job Viewed
Job Description
Key Responsibilities:
- Supervise and coordinate the activities of a remote warehouse operative team.
- Ensure timely and accurate processing of all incoming and outgoing orders.
- Monitor key performance indicators (KPIs) for warehouse operations and identify areas for improvement.
- Implement and enforce operational procedures to maintain efficiency, accuracy, and safety.
- Manage workflow and resource allocation to meet operational demands.
- Utilise warehouse management systems (WMS) to track inventory and manage order fulfillment.
- Address and resolve operational issues and challenges promptly.
- Communicate effectively with team members, clients, and other internal departments.
- Foster a collaborative and productive remote working environment.
- Contribute to the continuous improvement of warehouse processes and systems.
- Proven experience in warehouse operations or logistics, preferably within an eCommerce environment.
- Experience in a supervisory or team lead role, managing operational staff.
- Strong understanding of warehouse management systems (WMS) and order fulfillment processes.
- Excellent organisational, time management, and problem-solving skills.
- Exceptional communication and interpersonal skills, with the ability to lead and motivate a remote team.
- Proficiency in Microsoft Office Suite and other relevant software.
- Ability to work independently and manage multiple priorities in a remote setting.
- A proactive and detail-oriented approach to work.
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Manager, Digital Commerce, Content & Optimisation (EMEA)
Posted today
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Manager, Digital Commerce, Content & Optimisation (EMEA)
Posted today
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Job Description
Manager, Digital Commerce, Content & Optimisation (EMEA)
Posted 2 days ago
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Job Description
Job Title: Manager, Digital Commerce, Content & Optimisation (EMEA)
Location: London
Division: MK
Reporting to: Director, Digital Commerce (EMEA)
We have an exciting opportunity for a Manager Content & Optimisation
Department overview:
Established in 2016, the Digital department has steadily grown, driven by an ambitious roadmap and bold revenue goals, all while delivering a best-in-class customer experience.
With a target of €0.5 billion in global digital revenue in the coming years, the brand is heavily investing in digital innovation and customer engagement.
At the heart of this growth is the London-based Digital Commerce team, which manages nine localised transactional websites serving customers in over 50 countries, including the UK, Germany, France, Spain, Italy, Australia, Singapore, India, Poland, and South Africa.
A highly commercial, detail-oriented professional with strong organisational, communication, and management skills, adept at meeting deadlines and multitasking in a dynamic environment.
What You’ll Do:
Operating within a fast-paced, international environment, this role is both hands-on and strategic. It offers a high degree of autonomy and ownership, making it a challenging yet highly rewarding opportunity for a driven digital professional.
This role is built around two key pillars, content management and site optimisation, each equally vital to the success of Michael Kors’ EMEA digital presence.
Optimisation:
- Drive performance across all EMEA sites and channels by optimising the Sales Force Commerce Cloud e-commerce platform and merchandising tools to consistently improve conversion rates.
- Partner with the Director to define and execute the end-to-end Conversion Rate Optimisation strategy, including a robust A/B testing roadmap via the Dynamic Yield Platform to maximise the impact of all available tools and features.
- Foster strong relationships with vendor account managers to pilot innovation, new features, and deliver best-in-class digital customer experiences.
- Leverage data to evaluate site engagement and constantly test and refine site navigation, filters and key interaction points, for enhanced customer experience and performance.
- Optimise on-site search, sort rules, and visual merchandising tactics to improve product discoverability and conversion, while developing scalable playbooks for seasonal execution.
- Deliver regular reporting and post-test analyses to generate actionable insights and inform future optimisation efforts.
- Collaborate proactively with U.S. counterparts to share insights, align on global CRO initiatives, and adopt best practices across regions
Content
- Partner with the Director to define and communicate the seasonal content strategy for Michael Kors EMEA sites, aligning with business priorities and brand direction.
- Manage the e-commerce content calendar to ensure timely planning, communication, and delivery of all web content across key markets.
- Collaborate cross-functionally to execute end-to-end content, supporting key products, seasonal trends, campaigns, and initiatives.
- Align with the Global Content Strategy, while delivering localized, engaging, and relevant content tailored to the EMEA audience
- Create detailed content briefs for design, covering homepage creative, category landing pages, trend edits, seasonal refreshes, evergreen content, promotional messaging, and editorial features.
- Coordinate with design and web production to ensure smooth implementation of content updates and enhancements across all digital touchpoints
- Manage asset trackers and product readiness, to ensure readiness for timely content launches.
- Analyse content performance, identify opportunities for optimization, testing, and continuous strategic improvements
You’ll Need to Have:
- 4–5 years’ experience in e-commerce site merchandising within a fast-paced, international retail environment
- Strong analytical and data-driven mindset, skilled in Adobe Omniture and Content Square
- Results-oriented, with a focus on site optimisation through user behaviour and performance insights
- Excellent communicator and cross-functional collaborator
- Proficient in SFCC with hands-on experience in digital storefront management
- Experienced with personalisation tools including Dynamic Yield, Salesforce, Taggstar, and Bazaarvoice
- Advanced PC skills, including Excel (formulas, pivot tables), PowerPoint, and Word.
MK Perks:
A purpose-driven workplace where you can grow your career, enjoy flexible benefits, and be part of a culture built on inclusion, impact, and recognition.
- Career Growth
- Clear paths for progression, leadership opportunities, and mentorship programs to help you thrive.
- Work-Life Balance & Flexibility
- Support for your well-being with flexible work options and generous time-off policies.
- Diversity, Equity & Inclusion
- Be part of an inclusive culture recognised by Forbes as a Best Employer for Diversity—where diverse talent is empowered to succeed.
- Exclusive Employee Perks
- Enjoy discounts on premium products and luxury brands.
- Impact & Social Responsibility
- Contribute to global and local causes through volunteer days, sustainability programs, and charitable giving.
Benefits
- Pension Contribution
- discount across Capri brands
- 25 days Holiday allowance
- Season Loan Tickets
- Enhanced Maternity and Paternity Pay
- Private Health and Dental
- Gym Discounts