170 Education Professional jobs in the United Kingdom

Principal Education Recruitment Professional

CW5 Aston, North West Work Lyf Group Ltd

Posted 14 days ago

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Job Description

full time

We at Work Lyf group are recruiting for an experienced Principal Education Recruitment professional for our client based in Nantwich. Join one of the UK's leading, award-winning education recruitment agencies at their Cheshire office, where you'll be part of a supportive, high-performing team working across Cheshire and the surrounding areas.


Requirements

  • Minimum of 12 months' experience in education recruitment
  • Proven track record of billing success and 360 desk management
  • Strong business development and relationship-building skills
  • Full UK driving licence and access to a vehicle (for school visits)
  • A genuine passion for the education sector

Your Responsibilities

  • Manage and grow a successful desk placing education staff across a range of settings
  • Build long-term relationships with schools and education professionals
  • Conduct client meetings, school visits, and candidate interviews
  • Drive new business opportunities across Cheshire and the wider area
  • Achieve personal and team revenue targets in a fast-paced environment
  • Reduced hours during school holidays

Working Hours

  • Hybrid model: 2-3 days working from home/office/visits
  • Monday to Thursday: 7:00am - 4:30pm
  • Friday: 7:00am - 4:00pm


Benefits

  • Up to 45,000 basic salary (depending on experience)
  • Uncapped commission with accelerator bonuses and quarterly incentives
  • Annual trips abroad for high achievers
  • Structured training and development via our in-house L&D team
  • 26 days' annual leave plus bank holidays (with uncapped paid leave from year 2)
  • Benefits package including:
  • Pension scheme & death in service cover
  • Employee Assistance Programme and eye care support
  • Discounted gym membership
  • Cycle to Work scheme and weekly fruit deliveries


This advertiser has chosen not to accept applicants from your region.

Principal Education Recruitment Professional

Cheshire East, North West £35000 - £45000 Annually Work Lyf Group Ltd

Posted 15 days ago

Job Viewed

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Job Description

permanent

We at Work Lyf group are recruiting for an experienced Principal Education Recruitment professional for our client based in Nantwich. Join one of the UK's leading, award-winning education recruitment agencies at their Cheshire office, where you'll be part of a supportive, high-performing team working across Cheshire and the surrounding areas.


Requirements

  • Minimum of 12 months' experience in education recruitment
  • Proven track record of billing success and 360 desk management
  • Strong business development and relationship-building skills
  • Full UK driving licence and access to a vehicle (for school visits)
  • A genuine passion for the education sector

Your Responsibilities

  • Manage and grow a successful desk placing education staff across a range of settings
  • Build long-term relationships with schools and education professionals
  • Conduct client meetings, school visits, and candidate interviews
  • Drive new business opportunities across Cheshire and the wider area
  • Achieve personal and team revenue targets in a fast-paced environment
  • Reduced hours during school holidays

Working Hours

  • Hybrid model: 2-3 days working from home/office/visits
  • Monday to Thursday: 7:00am - 4:30pm
  • Friday: 7:00am - 4:00pm


Benefits

  • Up to 45,000 basic salary (depending on experience)
  • Uncapped commission with accelerator bonuses and quarterly incentives
  • Annual trips abroad for high achievers
  • Structured training and development via our in-house L&D team
  • 26 days' annual leave plus bank holidays (with uncapped paid leave from year 2)
  • Benefits package including:
  • Pension scheme & death in service cover
  • Employee Assistance Programme and eye care support
  • Discounted gym membership
  • Cycle to Work scheme and weekly fruit deliveries


This advertiser has chosen not to accept applicants from your region.

Digital Learning Specialist (Technical)

Baglan, Wales Aspire 2Be

Posted today

Job Viewed

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Job Description

We aim to empower businesses and organisations through our innovative digital learning solutions. By leveraging the latest skills and technologies, we deliver professional development and qualifications, bespoke eLearning platforms, and digital consultancy services. As a Digital Learning Specialist at Aspire 2Be, you will be instrumental in the development and delivery of high-quality digital learning content, with a strong focus on assessing qualifications to ensure alignment with industry standards and learner needs. You will collaborate with educators and subject matter experts to design engaging digital resources that support accredited learning pathways and professional development. This role requires a deep understanding of qualification frameworks and assessment methodologies. You will be responsible for ensuring that content is appropriately structured to meet learning outcomes, supports assessment criteria, and contributes to successful learner progression. Your work will directly influence the quality and relevance of our digital learning solutions, helping learners achieve recognised qualifications through innovative and accessible formats. Key Responsibilities / Accountabilities Deliver exceptional digital learning experiences for education and business customers, with a focus on accredited qualifications. Deliver a range of in-person and online digital skills training programmes to learners with varying levels of confidence and competence. Develop engaging and contextualised learning content tailored to customer, sector, and qualification requirements. Contribute to the design and development of eLearning content for internal products and learning management systems, ensuring alignment with accredited qualification standards. Collaborate with customers to design and develop eLearning content that meets individual learning needs and supports qualification outcomes. Design and deliver digital learning content that accommodates diverse learning styles and supports assessment criteria. Assess learner progress against qualification frameworks, ensuring evidence meets required standards for accreditation. Provide training and support to education and business customers in the effective use of digital learning tools and platforms. Stay informed on emerging trends in digital education and technology, applying relevant innovations to enhance qualification delivery. Work closely with technical teams to ensure digital learning platforms are accessible, reliable, and fit for purpose. Advocate for digital literacy and the ethical use of technology in learning environments. Champion the transformative impact of digital learning and accredited qualifications within Aspire 2Be and external stakeholders. Personal Qualities Enthusiastically pursue personal and professional development Ability to express ideas succinctly and clearly, both verbally and through written work Passionate about achieving high levels of excellence in education, learning and development Able to demonstrate a clear commitment to high standards and the ability to drive continuous improvement Highly professional and motivated with high levels of commitment and confidentiality Self-motivated, with the ability to work proactively using own initiative Ability to establish good working relationships with a wide range of people including senior staff Ability to prioritise work and manage competing demands Ability to work as part of a team Essential Criteria Occupational competence in the digital/IT sector level 3 and above. Demonstrable experience and evidence of creating engaging eLearning content Demonstrable experience of training/skills delivery Exceptional digital competence, ideally across Microsoft, Google, and Apple solutions Experience working in IT solutions Ability to work collaboratively in cross-functional teams Strong administration ability with a keen eye for detail Highly organised and punctual TAQA qualified Ability to react flexibly under pressure and to work to tight deadlines A Full UK Driving Licence with Business Cover Insurance (A copy of your insurance will be requested upon offer) Desirable Criteria EWC registered Relevant teaching qualification Certifications in relevant areas e.g. Certified Trainer Status (Google/Microsoft/Apple) Knowledge of Work Based Learning operating model Welsh speaker Key Technologies Aspire 2Be’s CRM solution (Hubspot), Aspire360, Team8, Microsoft 365, E-learning Portfolio (Smart Assessor) For further information on this job role, please contact us on Safeguarding Educ8 Group is committed to Safeguarding and promoting the welfare of children, young people and adults at risk, and expect all employees to share this commitment. All successful applicants will be required to undertake a satisfactory DBS check, this may be a Standard or an Enhanced DBS check with a children’s barred list check, in line with their job role. Educ8 uphold the Armed Forces Covenant and are committed to supporting the armed forces community through their recruitment process. Why work for us? Educ8 Training Group are a Values driven organisation creating a Gr8 Culture resulting in being the 2 Best Education and Training Company to work for in the UK in 2024. If you'd like to work with Gr8 people who are passionate about training and education then we'd love to hear from you. We offer excellent benefits, a values driven ethos but most of all a Gr8 place to work. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Benefits Annual Leave package: 30 days annual leave which includes Christmas shutdown and day off for Birthday. Additional holiday accrued after 2 years’ service starting from 1 day per year up to a maximum of 5 days. 45p per mile mileage allowance. Early finish on a Friday ‘Rejuven8’ time. Employee Assistance Programme offering counselling support and advice from day 1 of employment. Employee Mental Health First Aider. Flexible/home working encouraged. Excellent wellbeing support and monthly group activities. Educ8 reserves the right to bring forward the closing date should we receive a sufficient number of applications for this role. Should you not hear from us 4 weeks after application, unfortunately you have been unsuccessful.
This advertiser has chosen not to accept applicants from your region.

Digital Learning Specialist (Technical)

Baglan, Wales Aspire 2Be

Posted 2 days ago

Job Viewed

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Job Description

We aim to empower businesses and organisations through our innovative digital learning solutions. By leveraging the latest skills and technologies, we deliver professional development and qualifications, bespoke eLearning platforms, and digital consultancy services.


As a Digital Learning Specialist at Aspire 2Be, you will be instrumental in the development and delivery of high-quality digital learning content, with a strong focus on assessing qualifications to ensure alignment with industry standards and learner needs. You will collaborate with educators and subject matter experts to design engaging digital resources that support accredited learning pathways and professional development.


This role requires a deep understanding of qualification frameworks and assessment methodologies. You will be responsible for ensuring that content is appropriately structured to meet learning outcomes, supports assessment criteria, and contributes to successful learner progression. Your work will directly influence the quality and relevance of our digital learning solutions, helping learners achieve recognised qualifications through innovative and accessible formats.


Key Responsibilities / Accountabilities


  • Deliver exceptional digital learning experiences for education and business customers, with a focus on accredited qualifications.
  • Deliver a range of in-person and online digital skills training programmes to learners with varying levels of confidence and competence.
  • Develop engaging and contextualised learning content tailored to customer, sector, and qualification requirements.
  • Contribute to the design and development of eLearning content for internal products and learning management systems, ensuring alignment with accredited qualification standards.
  • Collaborate with customers to design and develop eLearning content that meets individual learning needs and supports qualification outcomes.
  • Design and deliver digital learning content that accommodates diverse learning styles and supports assessment criteria.
  • Assess learner progress against qualification frameworks, ensuring evidence meets required standards for accreditation.
  • Provide training and support to education and business customers in the effective use of digital learning tools and platforms.
  • Stay informed on emerging trends in digital education and technology, applying relevant innovations to enhance qualification delivery.
  • Work closely with technical teams to ensure digital learning platforms are accessible, reliable, and fit for purpose.
  • Advocate for digital literacy and the ethical use of technology in learning environments.
  • Champion the transformative impact of digital learning and accredited qualifications within Aspire 2Be and external stakeholders.


Personal Qualities


  • Enthusiastically pursue personal and professional development
  • Ability to express ideas succinctly and clearly, both verbally and through written work
  • Passionate about achieving high levels of excellence in education, learning and development
  • Able to demonstrate a clear commitment to high standards and the ability to drive continuous improvement
  • Highly professional and motivated with high levels of commitment and confidentiality
  • Self-motivated, with the ability to work proactively using own initiative
  • Ability to establish good working relationships with a wide range of people including senior staff
  • Ability to prioritise work and manage competing demands
  • Ability to work as part of a team


Essential Criteria


  • Occupational competence in the digital/IT sector level 3 and above.
  • Demonstrable experience and evidence of creating engaging eLearning content
  • Demonstrable experience of training/skills delivery
  • Exceptional digital competence, ideally across Microsoft, Google, and Apple solutions
  • Experience working in IT solutions
  • Ability to work collaboratively in cross-functional teams
  • Strong administration ability with a keen eye for detail
  • Highly organised and punctual
  • TAQA qualified
  • Ability to react flexibly under pressure and to work to tight deadlines
  • A Full UK Driving Licence with Business Cover Insurance (A copy of your insurance will be requested upon offer)


Desirable Criteria


  • EWC registered
  • Relevant teaching qualification
  • Certifications in relevant areas e.g. Certified Trainer Status (Google/Microsoft/Apple)
  • Knowledge of Work Based Learning operating model
  • Welsh speaker


Key Technologies


Aspire 2Be’s CRM solution (Hubspot), Aspire360, Team8, Microsoft 365, E-learning Portfolio (Smart Assessor)


For further information on this job role, please contact us on

Safeguarding


Educ8 Group is committed to Safeguarding and promoting the welfare of children, young people and adults at risk, and expect all employees to share this commitment.


All successful applicants will be required to undertake a satisfactory DBS check, this may be a Standard or an Enhanced DBS check with a children’s barred list check, in line with their job role.

Educ8 uphold the Armed Forces Covenant and are committed to supporting the armed forces community through their recruitment process.


Why work for us?


Educ8 Training Group are a Values driven organisation creating a Gr8 Culture resulting in being the #2 Best Education and Training Company to work for in the UK in 2024.

If you'd like to work with Gr8 people who are passionate about training and education then we'd love to hear from you. We offer excellent benefits, a values driven ethos but most of all a Gr8 place to work.


We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.


Benefits


Annual Leave package: 30 days annual leave which includes Christmas shutdown and day off for Birthday.

Additional holiday accrued after 2 years’ service starting from 1 day per year up to a maximum of 5 days.

45p per mile mileage allowance.

Early finish on a Friday ‘Rejuven8’ time.

Employee Assistance Programme offering counselling support and advice from day 1 of employment.

Employee Mental Health First Aider.

Flexible/home working encouraged.

Excellent wellbeing support and monthly group activities.

Educ8 reserves the right to bring forward the closing date should we receive a sufficient number of applications for this role.


Should you not hear from us 4 weeks after application, unfortunately you have been unsuccessful.

This advertiser has chosen not to accept applicants from your region.

Lead Online Learning Specialist

NE1 1AE Newcastle upon Tyne, North East £45000 Annually WhatJobs

Posted today

Job Viewed

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Job Description

full-time
Our client is seeking an innovative and experienced Lead Online Learning Specialist to join their fully remote team, serving our educational community from Newcastle upon Tyne, Tyne and Wear, UK . This pivotal role is responsible for the strategic development, implementation, and oversight of engaging and effective online learning experiences. You will champion best practices in instructional design for digital environments, ensuring our courses meet the highest standards of pedagogical quality and learner engagement. Your responsibilities will include designing curriculum frameworks, developing interactive learning modules, and creating assessment strategies suitable for online delivery. You will collaborate closely with subject matter experts, faculty, and instructional designers to translate complex content into accessible and motivating digital formats. Furthermore, you will be at the forefront of exploring and integrating new educational technologies and methodologies to enhance the online learning landscape. The ideal candidate will have a Master's degree in Education, Instructional Design, or a related field, with a proven track record of at least 6 years in online education or e-learning development. Exceptional project management skills, a deep understanding of learning management systems (LMS), and a passion for educational innovation are essential. This is a unique opportunity to shape the future of online learning within a forward-thinking organization, contributing to the growth and success of learners worldwide from the comfort of your home office.

Key Responsibilities:
  • Develop and implement strategies for high-quality online learning programs.
  • Design engaging and interactive online course content and learning materials.
  • Oversee the work of instructional designers and subject matter experts.
  • Evaluate and recommend educational technologies and platforms.
  • Develop and implement effective online assessment and feedback mechanisms.
  • Ensure pedagogical soundness and accessibility of all online learning initiatives.
  • Manage online course development projects from inception to completion.
  • Provide training and support to faculty and staff on online teaching best practices.
  • Conduct research on emerging trends in online education.
  • Analyze learner data to inform course improvements and strategic decisions.
Qualifications:
  • Master's degree in Education, Instructional Design, or a related field.
  • Minimum of 6 years of experience in online learning, e-learning development, or instructional design.
  • Proven experience with Learning Management Systems (e.g., Moodle, Canvas, Blackboard).
  • Expertise in instructional design models (e.g., ADDIE, SAM).
  • Strong understanding of adult learning principles and online pedagogy.
  • Excellent project management and communication skills.
  • Experience in managing a remote team is a plus.
  • Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate).
This advertiser has chosen not to accept applicants from your region.

Remote Online Learning Specialist

BN1 1AA East Sussex, South East £45000 Annually WhatJobs

Posted 3 days ago

Job Viewed

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Job Description

full-time
Our client, a forward-thinking educational institution, is looking for an innovative Remote Online Learning Specialist to design, develop, and implement engaging digital learning experiences. This is a fully remote position, allowing you to contribute to the future of education from anywhere. You will be responsible for creating high-quality online course content, incorporating instructional design best practices, multimedia elements, and interactive activities to maximize student engagement and learning outcomes. This role requires a strong understanding of learning management systems (LMS), e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate), and current trends in online pedagogy. You will collaborate closely with subject matter experts (SMEs) to translate their knowledge into effective online learning modules. Key responsibilities include evaluating the effectiveness of online courses, providing feedback for continuous improvement, and staying abreast of new technologies and methodologies in digital education. The successful candidate will possess excellent project management skills, the ability to work independently, and strong communication and interpersonal skills to effectively collaborate with remote teams. A Bachelor's or Master's degree in Instructional Design, Education Technology, or a related field, along with demonstrable experience in creating digital learning content, is required. A passion for education and a commitment to creating accessible and impactful online learning experiences are essential. Familiarity with accessibility standards (WCAG) and experience with video production or graphic design are considered a plus. This role offers the perfect opportunity for an experienced professional to shape online learning.
This advertiser has chosen not to accept applicants from your region.

Customer Experience and Sales Learning Specialist

Hamptworth, South West Barchester Healthcare

Posted 13 days ago

Job Viewed

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Job Description

full time

The Customer Experience & Marketing team have an exciting opportunity for two Sales and Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London, and national travel to deliver training face to face.
We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a passionate and self-motivated sales individual who is keen to work in house and focus on driving the Barchester brand standards.
, Your role is the affective delivery of learning solutions across Barchester Healthcare that drive high levels of occupancy through the conversion of those looking for a care home, and those on a current short stay to convert to permanent residency.

Required skills and experience:

Demonstrable growth in commercial success as a result of learning interventions
Previous experience of working as a Learning and Development specialist, with a specialism of sales and conversion
A sound understanding of best-in-class sales and customer experience practice & standards in a fast-paced environment across multiple customer facing channels.
Possess a full UK driving licence and have ability to undertake regular travel across the UK with possible overnight stays
Have an understanding of customer experience design and change implementation

Role and responsibilities:

Understand the current working practices & results for enquiries/sales, immersing yourself into our enquiry to admission journey
Become fully versed with elements of Customer Experience & Resident Experience including Life Enrichment and the Customer Journey, identifying missed opportunities
Identify key conversion points in our enquirer's journey and build training to maximise conversion rates, utilising customer insight to direct actions.
Complete training needs analysis to identify gaps & propose programmes driving commercial performance
Work to provide a suite of training materials aligned to Learning and Development and Barchester brand tone of voice
Support the design of structured/formal learning to deliver Occupancy Improvement and Customer Experience improvement both technical and skill based.
Support a digital first approach but offer a blended approach to training delivery working with the operators to understand best delivery method and fit
Be available to travel nationally where learning is required where face to face is the best fit
Ensure you create learning environments with the right tools & systems in place for effective learning
Prepare for all training to ensure the quality of the delivery is of a high standard
Implement training modules into the Barchester Learning and Development platform and future HRIS including testing/pilots
Ensure we have resources and material hosted in Customer Experience and Learning and Development that support current and future leaders in relation to sales and occupancy success
Provide ongoing coaching support to leaders on a one-to-one basis where required

Rewards package:

48,000 per annum
Generous car allowance of 6.5k
Annual bonus
25 days holiday plus bank holidays
Life cover
Access to a wide range of retail and leisure discounts at big brands and supermarket
Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
Confidential and free access to counselling and legal services



This advertiser has chosen not to accept applicants from your region.
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Customer Experience and Sales Learning Specialist

Melbourn, Eastern Barchester Healthcare

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

full time

The Customer Experience & Marketing team have an exciting opportunity for two Sales and Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London, and national travel to deliver training face to face.
We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a passionate and self-motivated sales individual who is keen to work in house and focus on driving the Barchester brand standards.
, Your role is the affective delivery of learning solutions across Barchester Healthcare that drive high levels of occupancy through the conversion of those looking for a care home, and those on a current short stay to convert to permanent residency.

Required skills and experience:

Demonstrable growth in commercial success as a result of learning interventions
Previous experience of working as a Learning and Development specialist, with a specialism of sales and conversion
A sound understanding of best-in-class sales and customer experience practice & standards in a fast-paced environment across multiple customer facing channels.
Possess a full UK driving licence and have ability to undertake regular travel across the UK with possible overnight stays
Have an understanding of customer experience design and change implementation

Role and responsibilities:

Understand the current working practices & results for enquiries/sales, immersing yourself into our enquiry to admission journey
Become fully versed with elements of Customer Experience & Resident Experience including Life Enrichment and the Customer Journey, identifying missed opportunities
Identify key conversion points in our enquirer's journey and build training to maximise conversion rates, utilising customer insight to direct actions.
Complete training needs analysis to identify gaps & propose programmes driving commercial performance
Work to provide a suite of training materials aligned to Learning and Development and Barchester brand tone of voice
Support the design of structured/formal learning to deliver Occupancy Improvement and Customer Experience improvement both technical and skill based.
Support a digital first approach but offer a blended approach to training delivery working with the operators to understand best delivery method and fit
Be available to travel nationally where learning is required where face to face is the best fit
Ensure you create learning environments with the right tools & systems in place for effective learning
Prepare for all training to ensure the quality of the delivery is of a high standard
Implement training modules into the Barchester Learning and Development platform and future HRIS including testing/pilots
Ensure we have resources and material hosted in Customer Experience and Learning and Development that support current and future leaders in relation to sales and occupancy success
Provide ongoing coaching support to leaders on a one-to-one basis where required

Rewards package:

48,000 per annum
Generous car allowance of 6.5k
Annual bonus
25 days holiday plus bank holidays
Life cover
Access to a wide range of retail and leisure discounts at big brands and supermarket
Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
Confidential and free access to counselling and legal services



This advertiser has chosen not to accept applicants from your region.

Customer Experience and Sales Learning Specialist

Gwent, Wales Barchester Healthcare

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

full time

The Customer Experience & Marketing team have an exciting opportunity for two Sales and Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London, and national travel to deliver training face to face.
We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a passionate and self-motivated sales individual who is keen to work in house and focus on driving the Barchester brand standards.
, Your role is the affective delivery of learning solutions across Barchester Healthcare that drive high levels of occupancy through the conversion of those looking for a care home, and those on a current short stay to convert to permanent residency.

Required skills and experience:

Demonstrable growth in commercial success as a result of learning interventions
Previous experience of working as a Learning and Development specialist, with a specialism of sales and conversion
A sound understanding of best-in-class sales and customer experience practice & standards in a fast-paced environment across multiple customer facing channels.
Possess a full UK driving licence and have ability to undertake regular travel across the UK with possible overnight stays
Have an understanding of customer experience design and change implementation

Role and responsibilities:

Understand the current working practices & results for enquiries/sales, immersing yourself into our enquiry to admission journey
Become fully versed with elements of Customer Experience & Resident Experience including Life Enrichment and the Customer Journey, identifying missed opportunities
Identify key conversion points in our enquirer's journey and build training to maximise conversion rates, utilising customer insight to direct actions.
Complete training needs analysis to identify gaps & propose programmes driving commercial performance
Work to provide a suite of training materials aligned to Learning and Development and Barchester brand tone of voice
Support the design of structured/formal learning to deliver Occupancy Improvement and Customer Experience improvement both technical and skill based.
Support a digital first approach but offer a blended approach to training delivery working with the operators to understand best delivery method and fit
Be available to travel nationally where learning is required where face to face is the best fit
Ensure you create learning environments with the right tools & systems in place for effective learning
Prepare for all training to ensure the quality of the delivery is of a high standard
Implement training modules into the Barchester Learning and Development platform and future HRIS including testing/pilots
Ensure we have resources and material hosted in Customer Experience and Learning and Development that support current and future leaders in relation to sales and occupancy success
Provide ongoing coaching support to leaders on a one-to-one basis where required

Rewards package:

48,000 per annum
Generous car allowance of 6.5k
Annual bonus
25 days holiday plus bank holidays
Life cover
Access to a wide range of retail and leisure discounts at big brands and supermarket
Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
Confidential and free access to counselling and legal services



This advertiser has chosen not to accept applicants from your region.

Customer Experience and Sales Learning Specialist

Bayworth, South East Barchester Healthcare

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

full time

The Customer Experience & Marketing team have an exciting opportunity for two Sales and Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London, and national travel to deliver training face to face.
We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a passionate and self-motivated sales individual who is keen to work in house and focus on driving the Barchester brand standards.
, Your role is the affective delivery of learning solutions across Barchester Healthcare that drive high levels of occupancy through the conversion of those looking for a care home, and those on a current short stay to convert to permanent residency.

Required skills and experience:

Demonstrable growth in commercial success as a result of learning interventions
Previous experience of working as a Learning and Development specialist, with a specialism of sales and conversion
A sound understanding of best-in-class sales and customer experience practice & standards in a fast-paced environment across multiple customer facing channels.
Possess a full UK driving licence and have ability to undertake regular travel across the UK with possible overnight stays
Have an understanding of customer experience design and change implementation

Role and responsibilities:

Understand the current working practices & results for enquiries/sales, immersing yourself into our enquiry to admission journey
Become fully versed with elements of Customer Experience & Resident Experience including Life Enrichment and the Customer Journey, identifying missed opportunities
Identify key conversion points in our enquirer's journey and build training to maximise conversion rates, utilising customer insight to direct actions.
Complete training needs analysis to identify gaps & propose programmes driving commercial performance
Work to provide a suite of training materials aligned to Learning and Development and Barchester brand tone of voice
Support the design of structured/formal learning to deliver Occupancy Improvement and Customer Experience improvement both technical and skill based.
Support a digital first approach but offer a blended approach to training delivery working with the operators to understand best delivery method and fit
Be available to travel nationally where learning is required where face to face is the best fit
Ensure you create learning environments with the right tools & systems in place for effective learning
Prepare for all training to ensure the quality of the delivery is of a high standard
Implement training modules into the Barchester Learning and Development platform and future HRIS including testing/pilots
Ensure we have resources and material hosted in Customer Experience and Learning and Development that support current and future leaders in relation to sales and occupancy success
Provide ongoing coaching support to leaders on a one-to-one basis where required

Rewards package:

48,000 per annum
Generous car allowance of 6.5k
Annual bonus
25 days holiday plus bank holidays
Life cover
Access to a wide range of retail and leisure discounts at big brands and supermarket
Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence
Confidential and free access to counselling and legal services



This advertiser has chosen not to accept applicants from your region.
 

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  63. psychology Therapy
  64. pets Veterinary
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