9 Emergency Dispatcher jobs in the United Kingdom
ESN Network Consultant - Emergency Services
Posted 3 days ago
Job Viewed
Job Description
ESN Network Consultant - Emergency Services - £600 per day - Inside IR35 - travel expected to Chorley and Warwick at least once a month respectively.
About the Role -
We are seeking a highly skilled Network Consultant with proven experience working as a Network Architect within emergency services, including fire, police, or ambulance sectors. You will take ownership of technical matters related to connecting Emergency Services (the User Organisations) Networks with the Emergency Services Network (ESN) service.
You will develop a comprehensive understanding of the User Services Supplier technical solutions for Control Rooms and operational communication connectivity to Networks, ensuring effective communication of interface requirements, configurations, and test verification to the emergency services organisations. Your expertise will enable you to guide governance meetings, briefing stakeholders on technical challenges and proposing robust solutions.
Collaborating closely with senior leaders from emergency services ESN teams and network system suppliers, you will help ensure successful integration and deployment of vital network services in mission-critical environments.
What You'll Do -
- Take ownership of all technical matters related to Emergency Services (User Organisations) Networks connecting to the ESN service.
- Develop and maintain deep knowledge of User Services Supplier technical solutions for Control Rooms and critical communications in regards to Network connectivity and clearly communicate interface requirements, configuration information, and test verification processes to the emergency services organisations.
- Attend and contribute to governance meetings, providing expert technical briefings and driving resolution of any issues.
- Collaborate with senior stakeholders across emergency services (fire, police, ambulance), ESN leads, and network system suppliers to ensure seamless network integration and deployment.
- Lead onboarding and integration processes with a focus on meeting technical and performance requirements.
Who You Are -
- A highly experienced Network Architect with a strong background in designing complex network architectures and producing Proof of Concepts.
- Demonstrable experience working within Emergency Services, Blue Light, Public Services, Government, or similar mission-critical sectors.
- Expertise in WAN, LAN, SD-WAN, and Wi-Fi solutions, coupled with a solid understanding of ESN architecture.
- Knowledge of the Airwave service and its role within Emergency Services is essential.
- Skilled in managing onboarding and integration projects, ensuring seamless delivery aligned with technical and performance standards.
- Exceptional customer-facing skills with the ability to influence, negotiate, and manage relationships at all organisational levels.
- Able to thrive under pressure, manage complex and changing priorities, and balance multiple concurrent tasks.
- Strong communicator with excellent written and verbal skills, able to deliver clear, detailed, and collaborative information.
Control Room Consultant - Emergency Services
Posted 3 days ago
Job Viewed
Job Description
Control Room Consultant - Emergency Services - £600 per day - Inside IR35 - 6 months initial contract - travel expected to Chorley and Warwick at least once a month respectively.
About the Role -
We are looking for a highly skilled Control Room Consultant to play a key role in integrating control room systems with the Emergency Services Network (ESN) service. This position will see you working closely with police, fire, and ambulance services, ensuring that mission-critical control room solutions are fully ready for ESN connectivity.
To be successful in this role, you must have worked within or in very close collaboration with the police, fire, ambulance, or other Emergency Services - ideally within a control room environment. This insight is vital to ensure that technology and device solutions meet the real-world demands of frontline operations.
What You'll Do -
- Lead all technical aspects of integrating control room systems with the ESN service.
- Interpret and communicate interface requirements, configuration needs, and testing processes to User Organisations.
- Work closely with senior stakeholders across emergency services and system suppliers.
- Represent control room integration at onboarding governance meetings, offering expert insights and practical resolution strategies.
- Ensure all onboarding deliverables are achieved on time, within scope, and on budget.
Who You Are -
- Experienced in emergency services control rooms (police, fire, or ambulance) or have a proven background working as a supplier into emergency services control rooms, liaising with senior operational leaders.
- Skilled in the development, design, configuration, testing, and operation of control room systems.
- Strong knowledge of ESN architecture, integration approaches, and the Airwave service.
- Excellent communication, stakeholder engagement, and problem-solving skills.
- Capable of managing complexity, adapting to change, and thriving in a fast-paced, high-pressure environment.
- Commercially aware with a customer-focused mindset.
ESN Network Consultant - Emergency Services
Posted 4 days ago
Job Viewed
Job Description
ESN Network Consultant - Emergency Services - £600 per day - Inside IR35 - travel expected to Chorley and Warwick at least once a month respectively.
About the Role -
We are seeking a highly skilled Network Consultant with proven experience working as a Network Architect within emergency services, including fire, police, or ambulance sectors. You will take ownership of technical matters related to connecting Emergency Services (the User Organisations) Networks with the Emergency Services Network (ESN) service.
You will develop a comprehensive understanding of the User Services Supplier technical solutions for Control Rooms and operational communication connectivity to Networks, ensuring effective communication of interface requirements, configurations, and test verification to the emergency services organisations. Your expertise will enable you to guide governance meetings, briefing stakeholders on technical challenges and proposing robust solutions.
Collaborating closely with senior leaders from emergency services ESN teams and network system suppliers, you will help ensure successful integration and deployment of vital network services in mission-critical environments.
What You'll Do -
- Take ownership of all technical matters related to Emergency Services (User Organisations) Networks connecting to the ESN service.
- Develop and maintain deep knowledge of User Services Supplier technical solutions for Control Rooms and critical communications in regards to Network connectivity and clearly communicate interface requirements, configuration information, and test verification processes to the emergency services organisations.
- Attend and contribute to governance meetings, providing expert technical briefings and driving resolution of any issues.
- Collaborate with senior stakeholders across emergency services (fire, police, ambulance), ESN leads, and network system suppliers to ensure seamless network integration and deployment.
- Lead onboarding and integration processes with a focus on meeting technical and performance requirements.
Who You Are -
- A highly experienced Network Architect with a strong background in designing complex network architectures and producing Proof of Concepts.
- Demonstrable experience working within Emergency Services, Blue Light, Public Services, Government, or similar mission-critical sectors.
- Expertise in WAN, LAN, SD-WAN, and Wi-Fi solutions, coupled with a solid understanding of ESN architecture.
- Knowledge of the Airwave service and its role within Emergency Services is essential.
- Skilled in managing onboarding and integration projects, ensuring seamless delivery aligned with technical and performance standards.
- Exceptional customer-facing skills with the ability to influence, negotiate, and manage relationships at all organisational levels.
- Able to thrive under pressure, manage complex and changing priorities, and balance multiple concurrent tasks.
- Strong communicator with excellent written and verbal skills, able to deliver clear, detailed, and collaborative information.
Control Room Consultant - Emergency Services
Posted 4 days ago
Job Viewed
Job Description
Control Room Consultant - Emergency Services - £600 per day - Inside IR35 - 6 months initial contract - travel expected to Chorley and Warwick at least once a month respectively.
About the Role -
We are looking for a highly skilled Control Room Consultant to play a key role in integrating control room systems with the Emergency Services Network (ESN) service. This position will see you working closely with police, fire, and ambulance services, ensuring that mission-critical control room solutions are fully ready for ESN connectivity.
To be successful in this role, you must have worked within or in very close collaboration with the police, fire, ambulance, or other Emergency Services - ideally within a control room environment. This insight is vital to ensure that technology and device solutions meet the real-world demands of frontline operations.
What You'll Do -
- Lead all technical aspects of integrating control room systems with the ESN service.
- Interpret and communicate interface requirements, configuration needs, and testing processes to User Organisations.
- Work closely with senior stakeholders across emergency services and system suppliers.
- Represent control room integration at onboarding governance meetings, offering expert insights and practical resolution strategies.
- Ensure all onboarding deliverables are achieved on time, within scope, and on budget.
Who You Are -
- Experienced in emergency services control rooms (police, fire, or ambulance) or have a proven background working as a supplier into emergency services control rooms, liaising with senior operational leaders.
- Skilled in the development, design, configuration, testing, and operation of control room systems.
- Strong knowledge of ESN architecture, integration approaches, and the Airwave service.
- Excellent communication, stakeholder engagement, and problem-solving skills.
- Capable of managing complexity, adapting to change, and thriving in a fast-paced, high-pressure environment.
- Commercially aware with a customer-focused mindset.
ESN Network Consultant - Emergency Services
Posted 3 days ago
Job Viewed
Job Description
ESN Network Consultant - Emergency Services - £600 per day - Inside IR35 - travel expected to Chorley and Warwick at least once a month respectively.
About the Role -
We are seeking a highly skilled Network Consultant with proven experience working as a Network Architect within emergency services, including fire, police, or ambulance sectors. You will take ownership of technical matters related to .
WHJS1_UKTJ
Control Room Consultant - Emergency Services
Posted 3 days ago
Job Viewed
Job Description
Control Room Consultant - Emergency Services - £600 per day - Inside IR35 - 6 months initial contract - travel expected to Chorley and Warwick at least once a month respectively.
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
About the Role -
We are looking for a highly skilled Control Room Consultant to play a key role in integrating control room systems with the Emergency Services Network (ESN) service. This position will see you working clos
Please click on the apply button to read the full job description
Network Architect - Emergency Services Network (ESN)
Posted 4 days ago
Job Viewed
Job Description
Network Solutions Architect - Emergency Services Network (ESN) - £600 per day - Inside IR35 - Primarily Remote
My client is seeking a talented and experienced Network Solutions Architect to join their high-performing Network Services team, delivering on the prestigious Emergency Services Network (ESN) programme. This is a once-in-a-generation opportunity to help modernise and transform how the UKs .
WHJS1_UKTJ
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Claims Handler - Emergency Accommodation Services
Posted 4 days ago
Job Viewed
Job Description
Location: Droitwich (Office-Based)
Job Type: Full-time, Permanent
Salary: £26,728
Hours: 40 hours per week, including evenings and weekends on a rota
Are you a natural problem solver who thrives in a fast-paced environment and takes pride in helping people when they need it most?
An exciting opportunity has arisen to join a growing and customer-focused business providing emergency and alternative accommodation services. As a Claims Handler, you’ll be at the heart of the operation—ensuring people have a safe place to stay when the unexpected happens.
Key Responsibilities:
• Handle accommodation claims from instruction to resolution
• Liaise with clients, customers, and suppliers to arrange suitable emergency accommodation
• Update daily claim boards and ensure service levels are consistently met
• Support the Out of Hours (OOH) emergency service on a rota basis
• Take part in training and contribute to continuous service improvement
What You’ll Bring:
• At least 1 year of customer service experience (ideally in a fast-paced role)
• Confident communicator with strong written and verbal skills
• Calm, empathetic and highly organised under pressure
• Strong IT skills and the ability to quickly adapt to new systems
• Team player with a can-do attitude and a focus on service excellence
What’s on Offer:
• £26,728 salary with regular training and development
• Paid daily break and structured working hours
• Collaborative, people-first work culture
• On-site parking and a well-equipped office environment
• Recognition schemes and employee support initiatives
If you’re looking for a rewarding career where you can truly make a difference – this could be the role for you.
Please send your CV to (url removed) or call (phone number removed).
Solution Director - Public Safety and Defence
Posted 5 days ago
Job Viewed
Job Description
Our Public Sector Business Unit is growing strongly, and we are looking for experienced pre-sales solution directors to join the team. We are looking for highly motivated individuals who are capable of working at pace: rapidly getting up to speed with new requirements and shaping compelling, innovative and differentiated solutions for our customers.
You will ideally have a background in the Public Sector, preferably for a consultancy or systems integrator, and have successfully led solution aspects of bid responses, presentations and customer discussions. You will be a strong communicator, capable of generating written material of extremely high quality and presenting confidently. You will be comfortable with a wide range of technologies and solution types with a perspective that is broad rather than deep in any specific area. You will have a strong commercial understanding and be able to balance financial and budgetary constraints with customer aspirations. You will be used to working a fast-changing environment, forming new teams quickly, bringing organisation and structure where there is ambiguity and building strong working relationships.
**What you'll be doing:**
You will be responsible for leading the pre-sales activity; typically as part of a formal procurement (e.g. RFx) or in support of a proactive campaign. You will be pivotal to the response, responsible for delivering an integrated solution and a coordinated delivery plan across all technology domains and business practices. You will be authoring your own content, as well as orchestrating and aligning content from across the business. You'll lead the generation of thought leadership, and be capable of developing innovative propositions that will differentiate us within the market.
Your primary objectives will be to:
+ quickly distil customer needs or goals into a simple vision and story board that can act as a central pivot for the pre-sales team
+ author creative and persuasive pre-sales content and thought leadership
+ lead solution aspects of client pitches and negotiations
+ collate, orchestrate, and refine content to create a cohesive solution and delivery model
+ use your experience to influence and challenge the solutions we present
+ promote and develop pre-sales governance and best practices
+ build and leverage a wide senior-level network to navigate the global delivery organisation
+ develop capability; building momentum across the organisation to create a virtual team of creative content-writers, with great communication skills and strong commercial awareness
+ develop close relationships with key customer stakeholders, influencing and supporting our clients' technical strategies
+ optimise knowledge; creating quality content that can be reused, building continual improvement into our knowledge estate and pre-sales assets
**What experience you'll bring:**
To take advantage of this opportunity you will need to be a highly structured individual with solid technical background and the ability to lead people and orchestrate multiple points of view. Experience in both delivery and operational roles would be beneficial.
+ You must be comfortable operating with high levels of ambiguity, you must have the ability to be bold, bring clarity and build confidence in our understanding of each opportunity
+ Your experience will enable you to tap into your innate knowledge to rapidly qualify opportunities and provide a view on complexity, opportunity size and risk
+ You must be able to unravel business ideas and get to the root of real business value to help our technical architects and business consultants create solutions that will excite our clients
+ Working with a global network of inspiring technologists, you must be able to harness talent from across the NTT Data family to generate solution collateral
+ Whilst working alongside technology and business experts, you must be familiar working with reference architectures and high-level technology patterns & designs
+ The role will demand you to be a strong influencer, having the ability to build good working relationships with delivery partners at all levels within the organisation
+ You must be a great visual storyteller, able to bring solutions to life to help our customers understand and embrace the value of change & technology
**Education and Experience**
+ 10+ years of technical delivery experience on complex engagements, at least some of which has been within the UK Public Sector
+ Sales or pre-sales experience, either in a direct presale / sales role or as part of meeting management responsibilities
+ The ability to build effective teams, recognising people's strengths and weaknesses and establishing the right environment for growth
+ Excellent knowledge of the entire software development lifecycle and in delivery of software products
+ Experience with agile development methods & tooling e.g. Scrum, Kanban, Scaled Agile Framework, GDS Service Standard, Jira & Confluence
+ Understanding of architectural concepts, across application, cloud infrastructure, data, and integration
+ Experience in managed services or operational environments (such as defining service architectures) would also be advantageous
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
**Job Advert Attachment:**
Public_Sector_Solution_Director_Job_Spec_v1.docx
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