5 Emergency Dispatcher jobs in the United Kingdom
Network Architect - Emergency Services Network (ESN)
Posted 1 day ago
Job Viewed
Job Description
Network Solutions Architect - Emergency Services Network (ESN) - £600 per day - Inside IR35 - Primarily Remote
My client is seeking a talented and experienced Network Solutions Architect to join their high-performing Network Services team, delivering on the prestigious Emergency Services Network (ESN) programme. This is a once-in-a-generation opportunity to help modernise and transform how the UKs Emergency Services and Blue Light organisations communicate - directly supporting mission-critical operations and improving public safety outcomes across the country.
As a Network Solutions Architect, you will be instrumental in supporting the ESN Onboarding contract, responsible for architecting, planning, and overseeing the integration of multiple services onto the ESN platform. You'll ensure alignment with key programme milestones while maintaining delivery within time and budget constraints.
You'll be working across a complex, multi-vendor environment involving government bodies, telcos, and systems integrators to deliver cutting-edge solutions covering:
- Wide Area Networks (WAN)
- Secure Internet Gateways
- SD-WAN overlays and traffic segmentation
- Enterprise-grade Wi-Fi & LAN solutions
- Data Centre connectivity and edge integration
- Resilient backhaul and encryption
- Support for MCX (Mission Critical Services) across mobile and fixed-line networks
Who You Are -
Youre a confident and experienced Network Architect with a proven ability to lead from concept to delivery. You can articulate design decisions, anticipate challenges in critical environments, and manage stakeholder expectations with ease.
Essential Experience:
- Proven experience architecting and delivering solutions in Emergency Services, Blue Light, Public Sector, or mission-critical environments.
- Deep technical understanding of WAN, LAN, SD-WAN, Wi-Fi, and secure cloud connectivity, with real-world experience in design and implementation.
- Familiarity with ESN architecture, including knowledge of Airwave, 3GPP MCX services, and E2E Quality of Service models.
- Experience designing network integration with public mobile networks and understanding of private APN routing, VPNs, firewall policies, and multi-zone DMZs.
- Strong knowledge of Cisco, Fortinet, Palo Alto, Juniper, or similar platforms.
- Experience with network configuration, PoC testing, integration validation, and security accreditation processes.
- Exceptional customer-facing skills and ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
Due to the sensitive nature of the work, you must be eligible to obtain Security Clearance (SC).
Network Architect - Emergency Services Network (ESN)
Posted 4 days ago
Job Viewed
Job Description
Network Solutions Architect - Emergency Services Network (ESN) - £600 per day - Inside IR35 - Primarily Remote
My client is seeking a talented and experienced Network Solutions Architect to join their high-performing Network Services team, delivering on the prestigious Emergency Services Network (ESN) programme. This is a once-in-a-generation opportunity to help modernise and transform how the UKs Emergency Services and Blue Light organisations communicate - directly supporting mission-critical operations and improving public safety outcomes across the country.
As a Network Solutions Architect, you will be instrumental in supporting the ESN Onboarding contract, responsible for architecting, planning, and overseeing the integration of multiple services onto the ESN platform. You'll ensure alignment with key programme milestones while maintaining delivery within time and budget constraints.
You'll be working across a complex, multi-vendor environment involving government bodies, telcos, and systems integrators to deliver cutting-edge solutions covering:
- Wide Area Networks (WAN)
- Secure Internet Gateways
- SD-WAN overlays and traffic segmentation
- Enterprise-grade Wi-Fi & LAN solutions
- Data Centre connectivity and edge integration
- Resilient backhaul and encryption
- Support for MCX (Mission Critical Services) across mobile and fixed-line networks
Who You Are -
Youre a confident and experienced Network Architect with a proven ability to lead from concept to delivery. You can articulate design decisions, anticipate challenges in critical environments, and manage stakeholder expectations with ease.
Essential Experience:
- Proven experience architecting and delivering solutions in Emergency Services, Blue Light, Public Sector, or mission-critical environments.
- Deep technical understanding of WAN, LAN, SD-WAN, Wi-Fi, and secure cloud connectivity, with real-world experience in design and implementation.
- Familiarity with ESN architecture, including knowledge of Airwave, 3GPP MCX services, and E2E Quality of Service models.
- Experience designing network integration with public mobile networks and understanding of private APN routing, VPNs, firewall policies, and multi-zone DMZs.
- Strong knowledge of Cisco, Fortinet, Palo Alto, Juniper, or similar platforms.
- Experience with network configuration, PoC testing, integration validation, and security accreditation processes.
- Exceptional customer-facing skills and ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
Due to the sensitive nature of the work, you must be eligible to obtain Security Clearance (SC).
Network Architect - Emergency Services Network (ESN)
Posted today
Job Viewed
Job Description
Network Solutions Architect - Emergency Services Network (ESN) - £600 per day - Inside IR35 - Primarily Remote
My client is seeking a talented and experienced Network Solutions Architect to join their high-performing Network Services team, delivering on the prestigious Emergency Services Network (ESN) programme. This is a once-in-a-generation opportunity to help modernise and transform how the UKs .
WHJS1_UKTJ
Claims Handler - Emergency Accommodation Services
Posted 1 day ago
Job Viewed
Job Description
Location: Droitwich (Office-Based)
Job Type: Full-time, Permanent
Salary: £26,728
Hours: 40 hours per week, including evenings and weekends on a rota
Are you a natural problem solver who thrives in a fast-paced environment and takes pride in helping people when they need it most?
An exciting opportunity has arisen to join a growing and customer-focused business providing emergency and alternative accommodation services. As a Claims Handler, you’ll be at the heart of the operation—ensuring people have a safe place to stay when the unexpected happens.
Key Responsibilities:
• Handle accommodation claims from instruction to resolution
• Liaise with clients, customers, and suppliers to arrange suitable emergency accommodation
• Update daily claim boards and ensure service levels are consistently met
• Support the Out of Hours (OOH) emergency service on a rota basis
• Take part in training and contribute to continuous service improvement
What You’ll Bring:
• At least 1 year of customer service experience (ideally in a fast-paced role)
• Confident communicator with strong written and verbal skills
• Calm, empathetic and highly organised under pressure
• Strong IT skills and the ability to quickly adapt to new systems
• Team player with a can-do attitude and a focus on service excellence
What’s on Offer:
• £26,728 salary with regular training and development
• Paid daily break and structured working hours
• Collaborative, people-first work culture
• On-site parking and a well-equipped office environment
• Recognition schemes and employee support initiatives
If you’re looking for a rewarding career where you can truly make a difference – this could be the role for you.
Please send your CV to (url removed) or call (phone number removed).
Solution Director - Public Safety and Defence

Posted 10 days ago
Job Viewed
Job Description
Our Public Sector Business Unit is growing strongly, and we are looking for experienced pre-sales solution directors to join the team. We are looking for highly motivated individuals who are capable of working at pace: rapidly getting up to speed with new requirements and shaping compelling, innovative and differentiated solutions for our customers.
You will ideally have a background in the Public Sector, preferably for a consultancy or systems integrator, and have successfully led solution aspects of bid responses, presentations and customer discussions. You will be a strong communicator, capable of generating written material of extremely high quality and presenting confidently. You will be comfortable with a wide range of technologies and solution types with a perspective that is broad rather than deep in any specific area. You will have a strong commercial understanding and be able to balance financial and budgetary constraints with customer aspirations. You will be used to working a fast-changing environment, forming new teams quickly, bringing organisation and structure where there is ambiguity and building strong working relationships.
**What you'll be doing:**
You will be responsible for leading the pre-sales activity; typically as part of a formal procurement (e.g. RFx) or in support of a proactive campaign. You will be pivotal to the response, responsible for delivering an integrated solution and a coordinated delivery plan across all technology domains and business practices. You will be authoring your own content, as well as orchestrating and aligning content from across the business. You'll lead the generation of thought leadership, and be capable of developing innovative propositions that will differentiate us within the market.
Your primary objectives will be to:
+ quickly distil customer needs or goals into a simple vision and story board that can act as a central pivot for the pre-sales team
+ author creative and persuasive pre-sales content and thought leadership
+ lead solution aspects of client pitches and negotiations
+ collate, orchestrate, and refine content to create a cohesive solution and delivery model
+ use your experience to influence and challenge the solutions we present
+ promote and develop pre-sales governance and best practices
+ build and leverage a wide senior-level network to navigate the global delivery organisation
+ develop capability; building momentum across the organisation to create a virtual team of creative content-writers, with great communication skills and strong commercial awareness
+ develop close relationships with key customer stakeholders, influencing and supporting our clients' technical strategies
+ optimise knowledge; creating quality content that can be reused, building continual improvement into our knowledge estate and pre-sales assets
**What experience you'll bring:**
To take advantage of this opportunity you will need to be a highly structured individual with solid technical background and the ability to lead people and orchestrate multiple points of view. Experience in both delivery and operational roles would be beneficial.
+ You must be comfortable operating with high levels of ambiguity, you must have the ability to be bold, bring clarity and build confidence in our understanding of each opportunity
+ Your experience will enable you to tap into your innate knowledge to rapidly qualify opportunities and provide a view on complexity, opportunity size and risk
+ You must be able to unravel business ideas and get to the root of real business value to help our technical architects and business consultants create solutions that will excite our clients
+ Working with a global network of inspiring technologists, you must be able to harness talent from across the NTT Data family to generate solution collateral
+ Whilst working alongside technology and business experts, you must be familiar working with reference architectures and high-level technology patterns & designs
+ The role will demand you to be a strong influencer, having the ability to build good working relationships with delivery partners at all levels within the organisation
+ You must be a great visual storyteller, able to bring solutions to life to help our customers understand and embrace the value of change & technology
**Education and Experience**
+ 10+ years of technical delivery experience on complex engagements, at least some of which has been within the UK Public Sector
+ Sales or pre-sales experience, either in a direct presale / sales role or as part of meeting management responsibilities
+ The ability to build effective teams, recognising people's strengths and weaknesses and establishing the right environment for growth
+ Excellent knowledge of the entire software development lifecycle and in delivery of software products
+ Experience with agile development methods & tooling e.g. Scrum, Kanban, Scaled Agile Framework, GDS Service Standard, Jira & Confluence
+ Understanding of architectural concepts, across application, cloud infrastructure, data, and integration
+ Experience in managed services or operational environments (such as defining service architectures) would also be advantageous
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
**Job Advert Attachment:**
Public_Sector_Solution_Director_Job_Spec_v1.docx
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