3 Emergency Dispatchers jobs in the United Kingdom
Casual Emergency Services Officer - Yate
Posted 1 day ago
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Job Description
As a Casual Emergency Support Officer, you will enable residents of South Gloucestershire to remain living independently in their own homes. Co-ordinating an out of hours rapid response service, you will ensure the efficient provision of emergency and urgent personal care welfare visits are made.
What you will be doing
- It will be your responsibility to review, assess and implement emergency personal care packages for new and existing service users, promoting independence and delivering a high standard of personalised care.
- Co-ordinating an immediate response to telecare and carer’s emergencies, you will be required to use your specialist knowledge, skills and experience to respond to complex situations.
- Having implemented short-term care packages, you will decide on the most appropriate response if needs are un-met.
- You will be responsible for ensuring that all responders in your team have a Care Certificate where necessary and that all are up to date with supervisions, team meetings and training.
What we need from you
- We require you to have a professional qualification e.g. degree, NVQ6, CQCSW, DipSW or equivalent in a related field such as health and social care as well as relevant experience in this sector.
- You must have knowledge of the relevant legislation, regulations and codes of practice.
- Although not essential, it would be beneficial to have knowledge of the processes and procedures of an emergency response team.
What you need to know
- This is a casual contract, working ad-hoc hours. Your salary is pro-rata to hours worked.
- The Home to Decide Service offer a response service 7 days a week between the hours of 7.00am – 10.15pm. Support Officers work on a rota basis, with out-of-hours includes evenings and a shift every other weekend.
- Equipment will be provided.
- You will be predominately working out of our office in Yate and in and around the community.
- You will be expected to travel throughout the authority and surrounding area so you must have a full, valid driving licence with regular access to a vehicle or have an alternative means of travel.
- Business insurance will need to be added to your insurance policy.
- You can claim back mileage expenses.
- Please note that due to the nature of this role, it is a requirement of employment that an enhanced Disclosure and Barring Service (DBS) check is obtained.
How a career at South Gloucestershire Council is different
- We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer , which helps make the greatest long-term difference in work.
- We trust our team to work in the way which allows them to make the biggest difference, and we continue to invest in technology to help staff do their jobs to the best of their ability and celebrate innovation.
- As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts , including eye tests, travel, shopping and leisure activities.
- We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.
- We're building and shaping communities which people are proud of.
- We're working with the most vulnerable in our community to help them achieve what they want in life.
- We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.
We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.
We’re making a difference, be part of it!
To view the full job description, please click this link: Emergency Support Officer - job description.
Account Manager - Public Safety
Posted 1 day ago
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Job Description
We’re on a mission to help organisations in high-risk and safety-critical sectors ensure that the right people are in the right roles at the right time.
Our platform supports public sector bodies — including fire and rescue services, police forces, and other emergency response organisations — to assess, maintain, and evidence workforce competence and operational readiness.
We’re growing rapidly and are now seeking a Public Sector Business Development Manager who can open doors, build lasting relationships, and expand our reach across the UK’s blue-light and public safety community.
You’ll lead engagement with fire and police organisations, helping them modernise how they manage training, talent, and competency across their workforce. This is a consultative sales role focused on long-term partnerships rather than one-off transactions.
You’ll:
- Develop and execute a public sector growth strategy focused on fire and police services.
- Identify, engage, and nurture relationships with senior leaders in HR, training, workforce development, and operational assurance.
- Build a deep understanding of sector challenges around readiness, compliance, and capability.
- Manage the full sales cycle — from prospecting and bid participation through to contract negotiation and account handover.
- Work collaboratively with our product and marketing teams to shape sector-specific propositions and thought leadership.
- Represent the organisation at relevant industry events, conferences, and networking forums.
You’re an experienced B2B sales professional who understands how the public sector buy, ideally with an existing network or background in fire, police, or other emergency services. You’re comfortable selling solutions that improve how organisations manage people, performance, or training.
You’ll likely bring:
- Proven experience in public sector or blue-light B2B sales , ideally SaaS, HR tech, training, or workforce management.
- Strong understanding of public procurement, frameworks, and stakeholder management.
- Excellent relationship-building and consultative selling skills.
- Confidence navigating complex buying groups and long sales cycles.
- A self-starter mindset, with the discipline to work independently while contributing to a collaborative team.
- A genuine interest in helping public sector organisations achieve operational excellence and readiness.
Experience working in or with fire or police services would be a distinct advantage.
- Competitive base salary (based on experience) + uncapped commission (OTE £90k–£110k)
- Hybrid / remote working flexibility
- Opportunity to shape and lead growth in a vital public sector domain
- Supportive, values-driven culture focused on trust, collaboration, and impact
- The satisfaction of contributing to safer, more capable public services
If you’re ready to use your sector insight and sales expertise to make a real difference in public safety and workforce capability, we’d love to hear from you.
Solution Director - Public Safety and Defence

Posted 6 days ago
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Job Description
Our Public Sector Business Unit is growing strongly, and we are looking for a sub-sector Solutions Lead to join our leadership team. This is a strategic role, responsible for helping to shape the strategy of our Public Safety & Justice sub-sector, lead how we go to market and foster senior relationships with our clients. As well as developing differentiated offerings and directing proposals, this role will drive collaboration across the breadth of NTT DATA practices and market sectors.
We are looking for a highly motivated individual who is capable of working at pace: rapidly getting up to speed with new requirements and shaping compelling, innovative and differentiated solutions for our customers.
You will ideally have a background in the Public Sector, preferably for a consultancy or systems integrator. You will be a technical leader capable of setting direction and inspiring confidence and have successfully led solution aspects of complex and high value bid responses, presentations and customer discussions.
You will be a strong communicator, capable of generating written material of extremely high quality and presenting confidently. You will be comfortable with a wide range of technologies and solution types with a perspective that is broad rather than deep in any specific area and a desire to constantly learn. You will have a strong commercial understanding and be able to balance financial and budgetary constraints with customer aspirations. You will be used to working a fast-changing environment, forming new teams quickly, bringing organisation and structure where there is ambiguity and building strong working relationships.
**What you'll be doing:**
You will help drive the strategy for the next phase of growth for our Public Safety and Justic sub-sector, identifying areas of opportunity and the capabilities we need to develop. You will own and develop close relationships with senior technology and solution stakeholders across our customer base and with our key partners.
You will be responsible for leading pre-sales activity across a range of deals; influencing direction through close client relationships, directing responses to formal procurements (e.g. RFx) and supporting proactive campaigns. You will be pivotal to proposal generation, responsible for delivering an integrated solution and coordinated delivery plans across all technology domains and business practices. You will be authoring your own content, as well as orchestrating and aligning content from across the business. You'll lead the generation of thought leadership and be capable of developing innovative propositions that will differentiate us within the market.
Your primary objectives will be to:
+ quickly distil customer needs or goals into a simple vision and story board that can act as a central pivot for pre-sales activities
+ author creative and persuasive pre-sales content and thought leadership
+ develop close relationships with key customer stakeholders, influencing and supporting our clients' technical strategies
+ drive innovation and new ideas both internally and with our clients
+ set out and maintain the solution strategy for the sub-sector to drive growth
+ lead solution aspects of client pitches and negotiations
+ collate, orchestrate, and refine content to create a cohesive solution and delivery model
+ use your experience to influence and challenge the solutions we present
+ promote and develop pre-sales governance and best practices
+ build and leverage a wide senior-level network to navigate the global delivery organisation
+ develop capability; building momentum across the organisation to create a virtual team of creative content-writers, with great communication skills and strong commercial awareness
+ optimise knowledge; creating quality content that can be reused, building continual improvement into our knowledge estate and pre-sales assets
**What experience you'll bring:**
To take advantage of this opportunity you will need to be a highly structured individual with solid technical background and the ability to lead people and orchestrate multiple points of view. Experience in both delivery and operational roles would be beneficial.
+ You must be comfortable operating with high levels of ambiguity, you must have the ability to be bold, bring clarity and build confidence in our understanding of each opportunity
+ Your experience will enable you to tap into your innate knowledge to rapidly qualify opportunities and provide a view on complexity, opportunity size and risk
+ You must be able to unravel business ideas and get to the root of real business value to help our technical architects and business consultants create solutions that will excite our clients
+ Working with a global network of inspiring technologists, you must be able to harness talent from across the NTT Data family to generate solution collateral
+ Whilst working alongside technology and business experts, you must be familiar working with reference architectures and high-level technology patterns & designs
+ The role will demand you to be a strong influencer, having the ability to build good working relationships with delivery partners at all levels within the organisation
+ You must be a great visual storyteller, able to bring solutions to life to help our customers understand and embrace the value of change & technology
Education and Experience
+ 10+ years of technical delivery experience on complex engagements, at least some of which has been within the UK Public Sector
+ Technical leadership experience, preferably in roles within a consulting or systems integration sitting across a portfolio of projects and programmes.
+ Sales or pre-sales experience, covering a range of deal types and sizes across consulting, systems-integration and managed services.
+ A track record of building effective teams, recognising people's strengths and weaknesses and establishing the right environment for growth
+ Excellent knowledge of the entire software development lifecycle and in delivery of software products
+ Experience with agile development methods & tooling e.g. Scrum, Kanban, Scaled Agile Framework, GDS Service Standard, Jira & Confluence
+ Understanding of architectural concepts, across application, cloud infrastructure, data, and integration
+ Experience in managed services or operational environments (such as defining service architectures) would also be advantageous
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
**Job Advert Attachment:**
Public_Sector_Solution_Director_Job_Spec_v1.docx
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