10 Emergency Response jobs in the United Kingdom

Emergency Response Officer
Location: North Wales (regularly travelling between Abergele, Johnstown, Colwyn and surrounding areas)
Salary: £27,000 to £28,811 per annum
Hours: 35 per week
Contract: Permanent
Additional Requirements: To be considered for this role, candidates must currently reside in Wales. If you are planning to relocate, please clearly state this in your supporting statement.
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WHJS1_UKTJ

**The team you'll be working with:**
Our Public Sector Business Unit is growing strongly, and we are looking for experienced pre-sales solution directors to join the team. We are looking for highly motivated individuals who are capable of working at pace: rapidly getting up to speed with new requirements and shaping compelling, innovative and differentiated solutions for our customers.
You will ideally have a background in the Public Sector, preferably for a consultancy or systems integrator, and have successfully led solution aspects of bid responses, presentations and customer discussions. You will be a strong communicator, capable of generating written material of extremely high quality and presenting confidently. You will be comfortable with a wide range of technologies and solution types with a perspective that is broad rather than deep in any specific area. You will have a strong commercial understanding and be able to balance financial and budgetary constraints with customer aspirations. You will be used to working a fast-changing environment, forming new teams quickly, bringing organisation and structure where there is ambiguity and building strong working relationships.
**What you'll be doing:**
You will be responsible for leading the pre-sales activity; typically as part of a formal procurement (e.g. RFx) or in support of a proactive campaign. You will be pivotal to the response, responsible for delivering an integrated solution and a coordinated delivery plan across all technology domains and business practices. You will be authoring your own content, as well as orchestrating and aligning content from across the business. You'll lead the generation of thought leadership, and be capable of developing innovative propositions that will differentiate us within the market.
Your primary objectives will be to:
+ quickly distil customer needs or goals into a simple vision and story board that can act as a central pivot for the pre-sales team
+ author creative and persuasive pre-sales content and thought leadership
+ lead solution aspects of client pitches and negotiations
+ collate, orchestrate, and refine content to create a cohesive solution and delivery model
+ use your experience to influence and challenge the solutions we present
+ promote and develop pre-sales governance and best practices
+ build and leverage a wide senior-level network to navigate the global delivery organisation
+ develop capability; building momentum across the organisation to create a virtual team of creative content-writers, with great communication skills and strong commercial awareness
+ develop close relationships with key customer stakeholders, influencing and supporting our clients' technical strategies
+ optimise knowledge; creating quality content that can be reused, building continual improvement into our knowledge estate and pre-sales assets
**What experience you'll bring:**
To take advantage of this opportunity you will need to be a highly structured individual with solid technical background and the ability to lead people and orchestrate multiple points of view. Experience in both delivery and operational roles would be beneficial.
+ You must be comfortable operating with high levels of ambiguity, you must have the ability to be bold, bring clarity and build confidence in our understanding of each opportunity
+ Your experience will enable you to tap into your innate knowledge to rapidly qualify opportunities and provide a view on complexity, opportunity size and risk
+ You must be able to unravel business ideas and get to the root of real business value to help our technical architects and business consultants create solutions that will excite our clients
+ Working with a global network of inspiring technologists, you must be able to harness talent from across the NTT Data family to generate solution collateral
+ Whilst working alongside technology and business experts, you must be familiar working with reference architectures and high-level technology patterns & designs
+ The role will demand you to be a strong influencer, having the ability to build good working relationships with delivery partners at all levels within the organisation
+ You must be a great visual storyteller, able to bring solutions to life to help our customers understand and embrace the value of change & technology
**Education and Experience**
+ 10+ years of technical delivery experience on complex engagements, at least some of which has been within the UK Public Sector
+ Sales or pre-sales experience, either in a direct presale / sales role or as part of meeting management responsibilities
+ The ability to build effective teams, recognising people's strengths and weaknesses and establishing the right environment for growth
+ Excellent knowledge of the entire software development lifecycle and in delivery of software products
+ Experience with agile development methods & tooling e.g. Scrum, Kanban, Scaled Agile Framework, GDS Service Standard, Jira & Confluence
+ Understanding of architectural concepts, across application, cloud infrastructure, data, and integration
+ Experience in managed services or operational environments (such as defining service architectures) would also be advantageous
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
**Job Advert Attachment:**
Public_Sector_Solution_Director_Job_Spec_v1.docx
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Claims Specialist - Crisis Management











Are you an experienced Crisis Management (product recall, PV / Terrorism / A&H) Claims specialist who is ready to take the next step in your career?



Are you able to provide first class client service ultimately securing the best possible claims outcomes?







If so, then we'd love to hear from you in connection with this exciting new role!







This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.











Aon is in the business of better decisions











At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.











What the day will look like











As a key member of our dynamic organisation, you will be responsible for management and administration of new and existing notifications, collections, settlements and successful resolution of a portfolio of first party claims within the Crisis Management claims team



Your responsibilities will include:








Managing a portfolio of Crisis Management claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.


Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider


Provide proactive guidance for clients and Aon network offices to facilitate the settlement and conclusion of claims.


Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.


Liaison with product specific client/market teams and assist in providing key claims data.









How this opportunity is different











This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!











Skills and experience that will lead to success












London market claims handling knowledge and experience, ideally gained from a reputable insurance, broking or adjusting organisation within a first party products.


Proven experience of managing claims and delivering results in a client-facing environment.


Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.


Strong understanding of insurance principles, policies and procedures.


Strong administration and organisational skills.













How we support our colleagues











In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.







Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email















#LI-JV2



#LI-HYBRID















Claims Specialist - Crisis Management











Are you an experienced Crisis Management (product recall, PV / Terrorism / A&H) Claims specialist who is ready to take the next step in your career?



Are you able to provide first class client service ultimately securing the best possible claims outcomes?







If so, then we'd love to hear from you in connection with this exciting new role!







This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.











Aon is in the business of better decisions











At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.











What the day will look like











As a key member of our dynamic organisation, you will be responsible for management and administration of new and existing notifications, collections, settlements and successful resolution of a portfolio of first party claims within the Crisis Management claims team



Your responsibilities will include:








Managing a portfolio of Crisis Management claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.


Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider


Provide proactive guidance for clients and Aon network offices to facilitate the settlement and conclusion of claims.


Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.


Liaison with product specific client/market teams and assist in providing key claims data.









How this opportunity is different











This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!











Skills and experience that will lead to success












London market claims handling knowledge and experience, ideally gained from a reputable insurance, broking or adjusting organisation within a first party products.


Proven experience of managing claims and delivering results in a client-facing environment.


Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.


Strong understanding of insurance principles, policies and procedures.


Strong administration and organisational skills.













How we support our colleagues











In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.







Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email















#LI-JV2



#LI-HYBRID

Claims Specialist - Crisis Management











Are you an experienced Crisis Management (product recall, PV / Terrorism / A&H) Claims specialist who is ready to take the next step in your career?



Are you able to provide first class client service ultimately securing the best possible claims outcomes?







If so, then we'd love to hear from you in connection with this exciting new role!







This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.











Aon is in the business of better decisions











At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.











What the day will look like











As a key member of our dynamic organisation, you will be responsible for management and administration of new and existing notifications, collections, settlements and successful resolution of a portfolio of first party claims within the Crisis Management claims team



Your responsibilities will include:








Managing a portfolio of Crisis Management claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.


Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider


Provide proactive guidance for clients and Aon network offices to facilitate the settlement and conclusion of claims.


Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.


Liaison with product specific client/market teams and assist in providing key claims data.









How this opportunity is different











This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!











Skills and experience that will lead to success












London market claims handling knowledge and experience, ideally gained from a reputable insurance, broking or adjusting organisation within a first party products.


Proven experience of managing claims and delivering results in a client-facing environment.


Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.


Strong understanding of insurance principles, policies and procedures.


Strong administration and organisational skills.













How we support our colleagues











In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.







Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email















#LI-JV2



#LI-HYBRID















Claims Specialist - Crisis Management











Are you an experienced Crisis Management (product recall, PV / Terrorism / A&H) Claims specialist who is ready to take the next step in your career?



Are you able to provide first class client service ultimately securing the best possible claims outcomes?







If so, then we'd love to hear from you in connection with this exciting new role!







This is a hybrid role with the flexibility to work both virtually and from our Chelmsford office.











Aon is in the business of better decisions











At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.



As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.











What the day will look like











As a key member of our dynamic organisation, you will be responsible for management and administration of new and existing notifications, collections, settlements and successful resolution of a portfolio of first party claims within the Crisis Management claims team



Your responsibilities will include:








Managing a portfolio of Crisis Management claims from inception to resolution whilst ensuring exceptional service delivery and client satisfaction.


Management of the end to end claims process in conjunction with the broader Crisis Management team and our outsource provider


Provide proactive guidance for clients and Aon network offices to facilitate the settlement and conclusion of claims.


Ensuring outstanding levels of communication and collaborating closely with clients, carriers, Aon brokers and all stakeholders to facilitate efficient claims handling processes.


Liaison with product specific client/market teams and assist in providing key claims data.









How this opportunity is different











This is a fantastic opportunity to join our dynamic, welcoming, and collaborative team. If you possess the requisite skills, experience, and passion for excellence, we encourage you to apply today. Let's embark on this exciting journey together!











Skills and experience that will lead to success












London market claims handling knowledge and experience, ideally gained from a reputable insurance, broking or adjusting organisation within a first party products.


Proven experience of managing claims and delivering results in a client-facing environment.


Excellent communication, negotiation and interpersonal skills with the ability to build rapport with high-profile clients and stakeholders.


Strong understanding of insurance principles, policies and procedures.


Strong administration and organisational skills.













How we support our colleagues











In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two u201cGlobal Wellbeing Daysu201d each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.







Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.







Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.







Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.







We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email















#LI-JV2



#LI-HYBRID

Our client, a prominent organisation in the public interest sector, is seeking a highly skilled and experienced Senior Communications Specialist to bolster its crisis communications capabilities. This is a fully remote position, allowing you to contribute your expertise in managing and mitigating reputational risk from anywhere in the UK. You will be responsible for developing and executing strategic communication plans during critical incidents, ensuring clear, consistent, and timely messaging across all platforms.

Key Responsibilities:

• Develop and implement comprehensive crisis communication strategies and protocols.
• Monitor media and social media channels for emerging issues and potential crises.
• Draft sensitive and accurate statements, press releases, and Q&As for crisis situations.
• Serve as a key spokesperson or support senior leadership in media interactions during crises.
• Manage internal and external communication flows during critical incidents.
• Build and maintain strong relationships with key media contacts and stakeholders.
• Conduct post-crisis evaluations and provide recommendations for improvement.
• Develop and deliver crisis communication training for relevant personnel.
• Collaborate with legal, security, and operational teams to ensure coordinated responses.
• Maintain an updated contact list of media, influencers, and emergency services.

Qualifications:

• Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
• Minimum of 7 years of experience in communications, with a significant focus on crisis management and public relations.
• Proven track record of successfully managing complex and high-stakes communication situations.
• Exceptional writing, editing, and verbal communication skills, with the ability to tailor messages to different audiences.
• Strong understanding of media relations, social media engagement, and digital communication tools.
• Excellent strategic thinking, problem-solving, and decision-making abilities.
• Ability to remain calm and effective under pressure.
• Experience in developing and delivering crisis communication training is highly desirable.
• Proficiency in media monitoring and analysis tools.
• Must be able to work flexibly and respond to urgent situations outside of normal working hours, as required by the remote nature of crisis response.

This is an invaluable opportunity to contribute to safeguarding public trust and ensuring effective communication during challenging times. Join a dedicated team committed to preparedness and strategic communication excellence.

Our client is looking for a highly skilled and proactive Communications Manager specialising in Crisis & Reputation Management. This is a critical, remote-first role designed to safeguard and enhance the organisation's public image during challenging times. You will be instrumental in developing, implementing, and overseeing strategic communication plans to address potential crises, manage public perception, and protect the company's reputation. Responsibilities include monitoring media and social media for emerging issues, drafting crisis communication statements and press releases, and advising senior leadership on communication strategies during sensitive situations. You will also be responsible for building and maintaining strong relationships with key media contacts and stakeholders, ensuring timely and accurate information dissemination. Developing proactive reputation management strategies, including thought leadership content and corporate social responsibility initiatives, will be a key focus. The ideal candidate will possess extensive experience in public relations, corporate communications, and particularly crisis communications. A Bachelor's degree in Public Relations, Communications, Journalism, or a related field is essential, coupled with a minimum of 7 years of progressive experience. Exceptional written and verbal communication skills are non-negotiable, as are strong analytical and problem-solving abilities. You must demonstrate a calm and decisive demeanour under pressure, with a proven ability to think strategically and act quickly. Experience in media training and stakeholder engagement is highly desirable. This fully remote position requires excellent organizational skills, the ability to work independently with minimal supervision, and a commitment to maintaining confidentiality and ethical standards. You will be part of a dynamic team, contributing to the overall communication efforts of the organisation from your home office, serving clients and stakeholders across the nation, with specific strategic focus on reputation within Plymouth, Devon, UK .

Our client, a dynamic PR and communications agency, is seeking an experienced Senior Communications Strategist specializing in Crisis & Reputation Management. This fully remote role offers the opportunity to work with a diverse portfolio of clients, guiding them through challenging communication landscapes. You will be responsible for developing and implementing proactive and reactive communication strategies to protect and enhance client reputations. Key duties include conducting risk assessments, developing crisis communication plans, preparing spokespeople, drafting press statements and Q&As, and managing media relations during sensitive periods. You will also monitor media and social media for potential issues and advise clients on best practices for building resilience. The ideal candidate will possess a deep understanding of media relations, corporate communications, and strategic messaging, with a proven track record of successfully managing high-stakes situations. Exceptional writing, editing, and verbal communication skills are paramount, as is the ability to think critically and act decisively under pressure. Proficiency in media monitoring tools and social media management platforms is essential. You should be adept at building strong relationships with journalists and stakeholders. This is a challenging yet highly rewarding role for a seasoned communications professional looking to make a significant impact in a fully remote setting.

Key Responsibilities:

• Develop and execute crisis communication strategies and plans.
• Conduct media risk assessments and scenario planning.
• Manage media relations during crisis situations.
• Draft press releases, statements, and other communication materials.
• Prepare clients and spokespeople for media interviews.
• Monitor media and social media for reputational risks and opportunities.
• Provide strategic counsel to clients on reputation management.
• Build and maintain strong relationships with key media contacts.
• Analyze and report on the effectiveness of communication strategies.
• Stay abreast of current events and communication trends.

Qualifications:

• Bachelor's degree in Communications, Journalism, Public Relations, or a related field.
• 5+ years of experience in communications, PR, or media relations, with a focus on crisis management.
• Proven experience in developing and implementing crisis communication plans.
• Excellent writing, editing, and verbal communication skills.
• Strong understanding of media landscape and journalistic practices.
• Proficiency with media monitoring and social media management tools.
• Ability to remain calm and effective under pressure.
• Strong strategic thinking and problem-solving abilities.
• Experience working remotely and collaborating with virtual teams.